Dyson Fixed Price Service for Dyson Vacuums - DON'T THROW AWAY YOUR OLD DYSON! - HotUKDeals
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This was posted over a year ago at £65, but I feel it should be repeated as it is such a good service.

I have just had an engineer call round at a fixed price for the visit and for servicing and repairing my 6yr old Dyson DC07. For the fixed price of £63.62 he replaced the following parts:

1 X Motor 240v (YDK) YV-2200
1 X DC07 BRUSHBAR ASSY
1 X POST FILTER PAD
1 X DC07 PRE-FILTER ASSY
1 X CLUTCH ASSY

I knew the motor had gone on the vacuum, and after searching the net realised that a new motor would cost at least £45 + postage and I would probably cock up installing it. So, when I contacted Dyson about this service I was very impressed. The engineer was great and took his time to make sure it was all working perfectly. It is now working like new, and much cheaper than a new one.

The benefits are that you don't have to fill up landfill, save money on replacing the vacuum and you get another 12month warranty.

All you have to do is phone the number below to arrange a visit:

Dyson Ltd UK Helpline (7am - 10pm) 7 days a week:

0800 2980298 or for Eire call 01 475 7109
More From Dyson:

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#1
Great! Thanks for this, have got a dyson that has been sitting gathering dust for the last 2 years because it died. Keep meaning to take it somewhere to find out what's wrong with it and how much it was going to cost to repair. Will definately give them a call and get it sorted now :roll:
#2
ARRGGHHH
i just bought my self a new henry too, i have 2 dysons that dont work properly, one cuts out all the time! will they fix that?
#3
davieg
ARRGGHHH
i just bought my self a new henry too, i have 2 dysons that dont work properly, one cuts out all the time! will they fix that?


We used to have one that did that, would overheat before it had finished cleaning one room! we binned ours but this deal would have been amazing!
#4
davieg;5516748
ARRGGHHH
i just bought my self a new henry too, i have 2 dysons that dont work properly, one cuts out all the time! will they fix that?


Yeah, they'll fix that, mine was working for 5mins then dying.
#5
thanks for this my grandas has just come out of warenty and is playing up so i will defo pass this onto him thanks repped :)
#6
Thanks for this. The end of my hose has broken so accessories don't attacth properly. Do things like this count as with all the parts i need i can't see them making any money on the visit!
#7
Wish i knew about this before.
#8
Great! I have a DC04 that is knackered so be good to renew it.

Part of the plastic handle is broken. Will they replace that too?
#9
mandles;5517004
Thanks for this. The end of my hose has broken so accessories don't attacth properly. Do things like this count as with all the parts i need i can't see them making any money on the visit!


Not sure about the hose, it's worth asking but may be classed as consumables. I know I had my hose replaced under the original warranty.
1 Like #10
aerotec;5517040
Great! I have a DC04 that is knackered so be good to renew it.

Part of the plastic handle is broken. Will they replace that too?


I can't see why not, ask them. They're customer service is great, they actually seem to want to help, unlike a lot of other companies these days.
#11
This sounds great for people with broken Dysons (which you hear a lot of) considering you get another 12 months warranty!!
#12
excellent advice and great as you are repairing instead of buying new!
#13
there's about £40 worth of spares here and £20+ for the labour

They offer this because they have loads of spares spare and to keep their engineers busy.

The YDK motors Dyson (cost Dyson about a tenner each) always use are terrible, like putting a Peugeot engine onto a Audi.

The original Panasonic motors they used were the best, because you cant beat a Panasonic motor.

Good deal if you want to keep average vacuums on the road.

You would never need this with a Miele or a Sebo vacuum total quality, Dyson 25% on the cost on the machine 75% on the marketing budget.
#14
Kankan101;5517394
there's about £40 worth of spares here and £20+ for the labour

They offer this because they have loads of spares spare and to keep their engineers busy.

The YDK motors Dyson (cost Dyson about a tenner each) always use are terrible, like putting a Peugeot engine onto a Audi.

The original Panasonic motors they used were the best, because you cant beat a Panasonic motor.

Good deal if you want to keep average vacuums on the road.

You would never need this with a Miele or a Sebo vacuum total quality, Dyson 25% on the cost on the machine 75% on the marketing budget.



Okay, I'm sure there are people out there who don't like Dyson's. As for the cost of spares mentioned, we are not able to get them for £40, and £20 labour would be a bargain as it is a site visit, and my engineer was here for over an hour.

Personally, apart from a split in the hose (covered by warranty) my Dyson has worked really well for six years, then cost me £63, so I would recommend them to anyone.
#15
I loved my first Dyson (a DC01) it was brilliant. However, the next one we bought was pants (DC04) cheap build quality, more complicated design so clogged up more and didn't suck as well as the DC01. We later bought a Henry Hound and would never go back to a Dyson again! Having said that, my son accidently knocked the vac down the stairs and broke the turbo head - I can't find a cheap supplier of parts, anyone know of anywhere I can try?
#16
£63 is more than my vacume cost and it's never failed me.

EDIT: but hot if you have a dyson that needs repairing.
#17
davieg
ARRGGHHH
i just bought my self a new henry too, i have 2 dysons that dont work properly, one cuts out all the time! will they fix that?


At least you won't have to worry about getting your Henry repaired!
#18
The motor he replaced probably came from the last house he was in - and yours will go into the next one he services, after it's been cleaned up a little :) I wasn't aware vacuum cleaners needed to be serviced - it seems like a con to me. Plus anything with a clutch isn't a cleaner - when the hell did vacuum cleaners get a clutch? :):) Buy a cheapish one for around £70 - then when it breaks throw it away and buy a new one. Dyson is a lifestyle 'con' - just like Apple Mac, Starbucks etc.
#19
Just chucked my power cut out Dyson last week and bought a Henry
#20
jhw
The motor he replaced probably came from the last house he was in - and yours will go into the next one he services, after it's been cleaned up a little :) I wasn't aware vacuum cleaners needed to be serviced - it seems like a con to me. Plus anything with a clutch isn't a cleaner - when the hell did vacuum cleaners get a clutch? :):) Buy a cheapish one for around £70 - then when it breaks throw it away and buy a new one. Dyson is a lifestyle 'con' - just like Apple Mac, Starbucks etc.


I would of agreed with you having previously owned a Dyson, I thought they were a mare, I went for a Heny and have very recently gone back to dyson, a newer model with the roll ball thing. I can hoover in half the time, and it really gets to clean the pile, Dyson's can be very good :-)
#21
jhw
The motor he replaced probably came from the last house he was in - and yours will go into the next one he services, after it's been cleaned up a little :) I wasn't aware vacuum cleaners needed to be serviced - it seems like a con to me. Plus anything with a clutch isn't a cleaner - when the hell did vacuum cleaners get a clutch? :):) Buy a cheapish one for around £70 - then when it breaks throw it away and buy a new one. Dyson is a lifestyle 'con' - just like Apple Mac, Starbucks etc.


Do you really know what you are talking about? It doesnt seem like it!
#22
davieg
ARRGGHHH
i just bought my self a new henry too, i have 2 dysons that dont work properly, one cuts out all the time! will they fix that?


Love these original DC01 Dysons - I have 3, all rescued from the trash and brought back to life !!!
People keep throwing them out 'cos they tend to block easily, then they overheat and cut out. Usually just need unblocking, or a new belt or a wheel - so try that before paying out for a service...
...Does this mean people will get them fixed now, rather than leave them out for me ? :-(
#23
I live in the Scottish Islands and thay are going to send a courier to collect it and return it in four days at no extra cost. Great service.
#24
There was an article few weeks back regarding the true warranty period, well worth a read.

http://www.dailymail.co.uk/news/article-1187190/EU-law-gives-consumers-year-guarantee-goods-kept-secret-retailers.html
#25
Get yourself round to the local refuse yard,Dysons are always in the skips, doesn't say much for them but hey you could have a Dyson for under £65.
#26
murzo54
Get yourself round to the local refuse yard,Dysons are always in the skips, doesn't say much for them but hey you could have a Dyson for under £65.


This is so true, however the refuse staff may not let you take any stuff from their site, certainly not if it's worth something to them !
I think this is a sign of our disposable society, rather than any particular fault with Dysons per se - cheaper to buy new than repair, even where all the parts are available. This view may change in the current economic climate, of course...
#27
Not voted either way - but a local market stall always has loads of refurbished dysons with a 3 month guarantee from £30 or so for a DC01.

John
#28
Used this service last year.......basically replaced everything except the attachments!! Awesome deal heat added!
#29
i see them at markets. Not sure how much they are, not sure it they work. Would they fix one of them if I got it?!?!?!?!
#30
two dysons in ten years the first lasted 8 years no problems at all, went through 2 houses refurbs and picked up all sorts of rubbish, plaster and all not a problem. the second one touch wood been great for 2 years, comes with a 5 year warranty so no worries. this is a great deal, those that moan about dysons I just dont get it, all of our family have had them no problems :)
#31
Wow! Thank you so much! My Dyson died not that long ago but my service plan was expired so I was about to throw it away until I found your post so I thank you!
banned#32
IMHO its throwing good money at bad.

If your spending £60 once a year (at least) on servicing your old old Dyson then IMHO you're better off buying a new one with that money.
#33
I've used this service just recently and its brilliant! got well over £100 worth of parts replaced, including the motor, filter, hose, handle and vacuum head!
#34
Mr Product
IMHO its throwing good money at bad.

If your spending £60 once a year (at least) on servicing your old old Dyson then IMHO you're better off buying a new one with that money.


Its just under £65 ONCE a year as all their work and parts come with a 12 month warrenty and to be honest, ours only stopped working after about 4 years!
#35
jhw
The motor he replaced probably came from the last house he was in - and yours will go into the next one he services, after it's been cleaned up a little :) I wasn't aware vacuum cleaners needed to be serviced - it seems like a con to me. Plus anything with a clutch isn't a cleaner - when the hell did vacuum cleaners get a clutch? :):) Buy a cheapish one for around £70 - then when it breaks throw it away and buy a new one. Dyson is a lifestyle 'con' - just like Apple Mac, Starbucks etc.


I guess a lot of people are caught up in this big lifestyle 'con' :roll:................
#36
lil_tiger
We used to have one that did that, would overheat before it had finished cleaning one room! we binned ours but this deal would have been amazing!


the reason it did this was simply the motor was over heating so the cut out kicked in the way to solve this is to take the top chamber off (the cyclone) either take apart but be careful not to break the centre rod that does the bin release, or just gently tap the cyclone section with a small brush this will release the dirt / dust that has blocked the breathing holes for the motor,
#37
Remeber to weigh it up - a new Dyson has a FIVE year warranty with it..
#38
redhammy
I live in the Scottish Islands and thay are going to send a courier to collect it and return it in four days at no extra cost. Great service.


I'm in the same situation, how exactly are you going to box it up for the courier to collect it?
#39
lil_tiger
We used to have one that did that, would overheat before it had finished cleaning one room! we binned ours but this deal would have been amazing!


You're better off with the Henry anyway, Dysons break down all the time, hence this wonderful product.
#40
For all those with cut out problems its an easy fix just unblock the small cones at the top, this is where they get blocked after that you should find in 80% of cases that is the cause of the problem a lack of airflow to the motor.Motor then over heats and cuts out by use of a thermal switch.Easy to do with a old coat hanger to get down the little holes in the top.

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