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I was paying £24.99 on AOL Platinum, then when I phoned to cancel they reduced my mthly payments to £6.99 permanently and gave me a free wireless router too! Also when I complained why they hadn't offered this to me before, the lady on the phone apologised and gave me an additional 2 mths free!!!!!!!!
I am staying on AOL Platinum. Worth giving them a bell!

Call 0844 4995555 and go straight to cancellations.

New users can sign up from £4.99 a month!
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tim allen#1
you might aswell use talktalk its the same line and save more money :)
Lanse#2
Is this only applicable though if at the end of an existing aol contract?
maxsmummy#3
I did this last year and get max 2.4mb (the most my line can support) plus anytime phone calls for £9.99 per month. Do you think they would do it any cheaperi??
Amy....xxx#4
maxsmummy;4963848
I did this last year and get max 2.4mb (the most my line can support) plus anytime phone calls for £9.99 per month. Do you think they would do it any cheaperi??

They might do, when I spoke to the guy he immediately said he can do the deal for £6.99, he never mentioned any other prices. Also, I was told I can get max 5.0mb (the most my line will support).
Robw01#5
I download torrents and the speed of the last months has been shocking, close to dial up speeds.
So much so I have to leave my pc on overnight :-(

I was thinking of leaving AOL and stumbled across this site:-
http://www.thinkbroadband.com/isp/compare.html

AOL got poor results for everything and the forum for AOL users is full of NOTHING but complaints.

So bye bye AOL Im off to O2 :-)

No matter how cheap they may be I want a reasonable uncapped service which they DO NOT provide.
zincy#6
whats 02's fair usage policy? i am usuing aol atm and i think its fine as long as u download at night time

Robw01
I download torrents and the speed of the last months has been shocking, close to dial up speeds.
So much so I have to leave my pc on overnight :-(

I was thinking of leaving AOL and stumbled across this site:-
http://www.thinkbroadband.com/isp/compare.html

AOL got poor results for everything and the forum for AOL users is full of NOTHING but complaints.

So bye bye AOL Im off to O2 :-)

No matter how cheap they may be I want a reasonable uncapped service which they DO NOT provide.
ro888#7
O2's fair usage policy is really fair to the end users and rarely have it applied to users.
I will stick to O2 anyway.
maxsmummy#8
Amy....xxx
They might do, when I spoke to the guy he immediately said he can do the deal for £6.99, he never mentioned any other prices. Also, I was told I can get max 5.0mb (the most my line will support).


Oooh, thanks for that - I'll give it a try. Having said that, they have billed me for approx £35 of calls to an 0900 number which I did not make. If they refuse to credit me, then I shall leave as a matter of principle.
Robw01#9
zincy
whats 02's fair usage policy? i am usuing aol atm and i think its fine as long as u download at night time


A first a happy AOL user ;-)

I was uncapped and now limited to 10GB a month so Im now throttled on peak times which "peak" means to AOL around 16hrs of the day ;-)

I use peer to peer which lets face it ISPs don't want us to use and abuse, on a 8MB connection the speeds are just ridiclous.
footballfan#10
If I cahnge to Talk Talk can I still access my account when on holiday
its Marc#11
can you still get in AOL.com chatrooms if you switch to talktalk? I know you can get in the AOL.co.uk one but they are crud
deb8z#12
I don't even know what AOL platinum is,i pay 9.99 thats all i know!
zincy#13
yeah i know there be a few surprise looks when i say that. But i'm only on 2mb thats why and i pay £14.99!! no point goin to 8mb for me due to my distance ( thinks i cna only get 3mb max) but i might try 02....

Robw01
A first a happy AOL user ;-)

I was uncapped and now limited to 10GB a month so Im now throttled on peak times which "peak" means to AOL around 16hrs of the day ;-)

I use peer to peer which lets face it ISPs don't want us to use and abuse, on a 8MB connection the speeds are just ridiclous.
JPS[helper]#14
Quite amazed AOL are still actually going.... So many good deals out there for broadband now, their slow software, slow internet speeds and high prices put me off along time ago! Nothing has changed 7 years on....
deb8z#15
JPS
Quite amazed AOL are still actually going.... So many good deals out there for broadband now, their slow software, slow internet speeds and high prices put me off along time ago! Nothing has changed 7 years on....


Because its a hassle to look at anything else,well it is for me..lol

I go in the chatrooms too though:thumbsup:
deb8z#16
zincy
yeah i know there be a few surprise looks when i say that. But i'm only on 2mb thats why and i pay £14.99!! no point goin to 8mb for me due to my distance ( thinks i cna only get 3mb max) but i might try 02....


Three years ago i used to pay 19.99 and i rang up and said i was leaving and they put it down to 9.99

Maybe i could try this cheaper one too ,worth a shot at you getting a reduction if you give them a ring.
bellows#17
cheers i was paying 9.99 a month but just phoned to cancel and they offered me 6.99 a month ta for posting every penny counts at the mo rep coming your way
daffers#18
Well I'm happy with AOL. Been with them for 5 years and have just signed up for platinum 2 which gives me 50GB Usage and free phone calls any time to 01.02.03 and best of all free calls to Tech. support. Speed is fine too I check it every day and it's now 7Mbps download and upload 665 Kbps. Mind you I live right next to BT telephone exchange so it should be good
Robw01#19
As much as I now moan about AOL, I didn't in the past and only around the last 6 months have I seen severe peformance issues.

However, as I am a heavy bandwidth user and require an uncapped package which aol offer but many users have stated suffers from dire speeds.

If i just wanted it for email and general surfing then maybe asking for the cheap package might not be a bad idea after all.

All dependant on YOUR needs.
lies#20
i complained to AOL for my slow broadband, the person on he other side of the phone asked me to take my new pc to the shop and get it checked, we had an argument so he said to me, you're in it up to your neck, meaning the new contract i singned, my solicitor told me tht it was not worth going to court and to stay with them for 12 months and leave, i will never use them again this happened about 8 years ago, funny that my broadband got much faster after 3 months in the contract.
voted cold i will never touch aol.

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