Company History of Fashion Eyewear
Fashion Eyewear was founded in 2008, with the aim of providing British glasses and lens wearers with the latest vision technology. Since then, the firm has become the UK’s most trusted and popular online eyewear retailer, selling millions of designer and ordinary frames every year. Not only that, but they combine a flair for designer style with the expertise of trained opticians. This ensures that the information provided at www.fashioneyewear.co.uk is the most comprehensive and accurate around.
Where to Buy Fashion Eyewear Products
Fashion Eyewear is mainly an online retailer, with a huge range of vision products available for web users to order. However, they do have five stores located in London and the south east. If you live in the area, why not pop down to one of their affiliated opticians for an eye test and then take advantage of their online discounts? You can find location information and contact details here.
Product Categories Offered by Fashioneyewear.co.uk
The fashion eyewear website includes a huge range of vision products, including:
- Designer Glasses – Frame shapes include wayfarer, cateye, rimless, round and rectangular, with special selections for men, women and children. All of the world’s great vision brands are included. There are also sub-categories of glasses for sport, an As seen on section and a section devoted to Popular classics.
- Designer Sunglasses – Includes aviator, butterfly, cat eye, oversized, round and wayfarer varieties, with selections for men, women and kids. You can also explore a selection of polarised sunglasses, check out celebrity sunglasses, look at the folding sunglasses on offer and check out sunglasses designed expressly for sporting activities. There are also sections dedicated to fashion week style and classic designs, helping to narrow down your search for the perfect pair of sunglasses.
- Prescription Sunglasses – Come in plastic, metal, full rim and rimless frames, plenty of different colours and shapes. You can also use a Face shape filter to find designs that will suit your appearance and add your exact prescription to any set of frames on the Fashion Eyewear store.
- Lenses – Fashion Eyewear also sell replacement lenses for all of the glasses on their site. Specialist lenses include Nikon designs to deal with the blue light from computer screens and Essilor varifocal lenses.
Brands Available at Fashion Eyewear
Fashion Eyewear stock glasses made by some of the biggest names in world fashion. Brands on offer include:
Making a Purchase From Fashioneyewear.co.uk
Buying items from Fashion Eyewear is simple, although you can use a huge range of filters to hone in on the design and lens type that you need. When you find a pair of glasses that you like, choose the colour and size and then either add your prescription of proceed to the checkout.
Customers are not required to register for an account before they checkout. However, becoming a member allows you to manage your orders, make cancellations, change your prescription and track parcels, so it’s worth the time.
The Fashion Eyewear Loyalty Scheme
Regular customers with Fashion Eyewear can sign up for an Exclusive Discounts newsletter. To become a member, just scroll down to the bottom of the home page and enter your details in the boxes provided. Soon, you will receive a newsletter with this week’s exclusive savings that are not available to anyone else.
Buying Cut-Price Glasses and Lenses at Fashion Eyewear
They might stock some of the biggest brands in the eyewear world, but Fashion Eyewear offer plenty of discounts on their product categories. Find out about their most recent reductions by heading to the Sale section of their homepage and having a look around. Use the panel to filter by brand, gender, size, shape, lens type and colour.
Fashion Eyewear also run a Price Match scheme which allows customers to point out when competitors are offering lower prices.
The firm also runs festive sales at Christmas and New Year, and participates in the Black Friday retail event in November. Check out the Fashion Eyewear HotUKDeals pages as the big day approaches to find out which brands are being reduced in price this year.
Payment Methods Accepted at Fashioneyewear.co.uk
Customers shopping at Fashion Eyewear can use the following methods of payment: Amazon Payments, American Express, Visa, Visa Delta, MasterCard, Maestro and PayPal. You can also use Eyecare Vouchers to make a purchase.
Shipping Options From Fashion Eyewear
Fashion Eyewear specialise in offering reliable, affordable shipping, with free deliveries worldwide on all items over £100. The costs below that point depend on the item and are clearly displayed at the checkout.
Generally, standard deliveries of non-prescription glasses to UK addresses will arrive in between 1 and 3 working days, for items in stock or 5-10 working days if not.
Prescription glasses take a little longer to deliver. They should be with UK customers in between 10 and 14 working days after placing your order.
Deliveries are all handled by DPD, who will allot you an 1 hour time slot, and should send an SMS on the day of delivery. They will also alert you via SMS if their courier has had to leave your glasses with a neighbour.
To track your order, simply log onto your Fashion Eyewear account. You can also phone or email the firm to request your tracking number.
Returning Items to Fashioneyewear.co.uk
Any non-prescription orders can be cancelled and returned within 14 days of receiving your items. All returned items must be unworn, with the original packaging and security tag still attached.
Prescription lenses cannot be returned free of charge. Whenever you return prescription glasses, Fashion Eyewear will deduct at least £30 from your refund.
To make a return, the first thing to do is to inform Fashion Eyewear that you will be making a cancellation. You can do this via your online account, or give the firm a call at 020 75905500 (Monday to Thursday from 9:00-19:00, Friday to Saturday from 9:30-18:00).
Now, gather together your initial invoice and write a note with your name, address and order number as well as a short reason for the return. Also state whether you desire a replacement product or a refund.
Now, package those documents with your eyewear product and send it to:
- FASHION EYEWEAR RETURNS DEPT.
- Unit G7
- Kings Walk Mall
- 122 King's Road
- London, SW3 4TR
- United Kingdom
Fashion Eyewear do not refund the cost of sending items back unless they are faulty. However, if a fault does develop with your glasses they may fall under the company’s warranty scheme. The period of the warranty varies according to the brand in question, but usually guarantees repairs up to 2 years after purchase.
Fashion Eyewear On Social Media
You can stay in touch with the latest trends in designer glasses by following Fashion Eyewear on social media. Find them at:
Another good way to keep track of what the company are doing is by bookmarking the Fashion Eyewear blog. This includes regular photoshoots, celebrity interviews and how-to-wear guides for popular styles of glasses.
Contacting Fashion Eyewear
If you’d like to find out more about the Fashion Eyewear product range or have a complaint to make, you can easily contact them.
Give their Customer Services Team a call at: 020 7590 5500 (Monday to Thursday 9:00-19:00, Friday to Saturday 9:30-18:00).
For store enquiries, you might want to call the firm’s flagship store in Chelsea 0207 5905508 (Monday to Thursday 10:00-18:00, Friday and Saturday 9:30-18:00).
E-mail their customer services team at [email protected].
Or write to their head office at:
- Kings Walk Mall
- 122 King's Road
- London, SW3 4TR
- United Kingdom
There is also a Live Chat tool which could provide instant answers. Then again, if you have a simple query regarding Fashion Eyewear’s services, their FAQ section should have all the answers you need. If you´re not sure, if a frame in the shop really fits you, you can use the frame size guide provided on the website.
Designer glasses don’t have to cost the earth. At fashioneyewear.co.uk, you can find all of the world’s greatest glasses brands and enjoy massive discounts on non-prescription and prescription lenses. Check out the Fashion Eyewear HotUKDeals listings to keep track of all the latest vision deals.