The American boutique Forever 21 has been taking the fashion world by storm, bringing the designs of Southern California to fashionistas across the UK. Anyone who wants to freshen up their wardrobe can find Forever 21’s latest designs at big discounts by checking out the firm’s HotUKDeals listings pages. read more
Courtesy of a subtly marled French terry knit, a contrast drawstring waist, and a mock fly, these sweatshorts have style to spare. Plus, with two slanted front pockets and a back patch pocket, they al…
Forever 21's upto 70% Off Sale has been on for a while now BUT they have added more items & if you use code EXTRA30 on those items marked EXTRA 30% OFF! LIMITED TIME ONLY! you will get a further 30% o…
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The Forever 21 store at Westfield Stratford City is closing down and so they are offering 30% off all items. Their official closing down date is Sunday 1st May 2016 but the store may close down if all…
The only other place to order Forever 21 products in the UK is at its online store at www.forever21.com, where you will find all of its product categories, lifestyle content and information about current offers.
Product Categories Offered by Forever 21
The collections on offer from Forever 21 are grouped into the following product categories:
Buying items from Forever 21 is simple. Just browse through the categories and find an item that you’d like. Press “add to bag” and head to the checkout.
Customers don’t need to register with Forever 21 before they finalise their purchase, and can continue as a guest by entering their email address. However, if you plan to make repeat purchases, it makes sense to register. That way, you can buy items more quickly and you’ll receive the company’s newsletter updates about sales and new products.
Sales From Forever 21
Forever 21 are always discounting items in their most popular collections and the best place to find out about their most recent deals is the Sale section of their website. You’ll find links to sales in men’s, women’s and girl’s clothing as well as shoes and plus size items.
Members of the Forever 21 mailing list also receive special offers that are not available via the website, so you may wish to enter your email on the front page.
Forever 21 also runs New Year and Christmas sales and you can expect big reductions around the Black Friday retail event in late November as well. As Black Friday approaches, be sure to bookmark the Forever 21 HotUKDeals listings so that you don’t miss anything.
Payment Methods Accepted by Forever 21
Shoppers at forever21.com can use the following methods of payment: Visa, MasterCard, American Express, Maestro and PayPal. You can also use Forever 21 gift cards and store credit cards.
Shipping Options From Forever 21
Forever 21 ships all of its items into the UK, but offers cheap delivery options nonetheless.
Standard delivery should arrive within 2-5 working days of placing your order and costs £3.95 per order. However, if you spend more than £50, standard delivery is free of charge.
Alternatively, you can choose to have your items sent to one of the company’s UK stores. In this case, deliveries also take 2-5 working days, but all deliveries are free of charge.
Another option is to have your items shipped to a UPS Access Point. This costs £2.95 and also takes 2-5 working days. You can find a list of UPS Access Points in your neighbourhood on their website. Remember to take your order confirmation email with you when you collect your items.
Returning Items to Forever 21
Forever 21 accepts returns up to 28 days after the original purchase was made (not the date that they were received). Any items being returned cannot have been worn and must have their original tags attached:
The original returns form sent with your items needs to be included.
To make a postal return, complete the returns form, including a description of why you are seeking a refund.
Pack the returns form with your item(s) in a securely sealed parcel.
You should also have received a pre-paid Royal Mail returns label with your order. Affix this to the side of the package.
Take your parcel to your local post office, and remember to request proof of postage.
Forever 21 charges an additional £2.50 shipping fee for all returns made via Royal Mail.
If your application for a refund is successful, Forever 21 will reimburse the card used to make the original purchase within 2-3 weeks of receiving the package.
Alternatively, you can take your items to one of the company’s UK stores along with a proof of purchase.
Your refund will immediately be executed.
However, sale items are not covered by the return-to-store policy, and neither is swimwear.
Forever 21’s Social Media Presence
Forever 21 are active on all major social media channels, which are a great way to keep track of their promotions, find out about new products and connect with their marketing team. You can find them at:
Another excellent source of information about Forever 21’s products is the retailer’s blog, 21st Street. It’s a great place to find style photos, interviews and how-to-wear guides.
Using the Forever 21 App
Customers can make ordering, managing their deliveries and browsing product categories much easier by downloading the Forever 21 smartphone app. The app also allows you to follow their social media feed, has a handy wish-list function and an outfit creator to make it easy to combine the label’s designs. You can download it at the iTunes Store for iOS devices or at the Google Play Store for Android devices.
Contacting Forever 21
Anyone who wants to contact Forever 21’s customer service team has a range of options available.
You can call the retailer’s international helpline on 213 7418257 (7 days a week, but keeping Pacific Standard Time).
A better option for UK customers is probably to use their online email forms to get through. Make sure you select the right fields as this will help Forever 21 connect you with the right staff member.
If you want to write to the head office with a complaint, you can reach them in the United States at:
3880 N Mission Rd
Los Angeles, CA 90031
For more basic queries, the firm has a comprehensive FAQ section that should provide the answers you seek.
Forever 21 are world leaders in creating unique, bright and youthful clothing that is always on the crest of the fashion wave. All of their product categories include regular discounts, and Forever 21 often run discount codes and sales, so check their HotUKDeals pages to avoid missing out.