Free £10 for First Direct account holders - HotUKDeals
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Free £10 for First Direct account holders

t0m Avatar
8y, 10m agoFound 8 years, 10 months ago
first direct are offering all account holders who trial their new mobile phone banking product MONILINK. This works with most modern mobile phones (it sounds as if it runs on Java).

The service allows you to get your balance and mini statements on your phone. Until 01 September 2008 this service is free (and after this date there are no on-going charges, just a cost per use) and if you sign up to use the service before 01 March you'll get £10.
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#1
£10 cashback T&Cs

1. Offer is open to customers with a first direct 1st Account only.
2. To qualify for the £10 cashback first direct customers must have a compatible handset and register for MONILINK™ and request either a balance, mini statement or prepay mobile phone top up during the offer period 1 November 2007 to 29 February 2008 (inclusive).
3. The cashback will be fulfilled within four weeks of requesting either a balance, mini statement or prepay mobile phone top up, but only if MONILINK™ has not been cancelled in the meantime.
4. Cashback will be credited to your first direct 1st Account.
5. Maximum of one incentive payment per customer.
6. first direct reserve the right to withdraw this offer at anytime without notice.
#2
Agreed, I won't use it past the free usage period. But at least there aren't any recurring charges, so you get the £10 but don't need to unsubscribe to avoid paying any fees!
#3
Aliance and leicester did the same offer. free till January. I am still waiting for the £10 despite three calls to moneylink and A & L. so dont hold your breath!!!!!!

Good idea to use while free but on Virgin you are still charged for the download bytes.
#4
I used the A&L offer in DEC and got my tenner in Jan so will give this a go. A free tenner is a tenner :)
#5
Thanks for the info! ... Have just applied and await my free tenner to turn up! ... Thanks again :thumbsup:
#6
I WAS a First Direct account holder but closed mine after getting informed that I would be charged £10 per month just for having an account.
#7
xxxxchrisxxxx
I WAS a First Direct account holder but closed mine after getting informed that I would be charged £10 per month just for having an account.



I think they're the first bank to start introducing charges for having an account with them, but I think there is a work around it, but can't remember what it is, I'm not sure why everybody thinks FD is so good, if only you knew the half of it, they're part of the HSBC group aswell.
#8
Just open a deposit account and keep a few pounds in it, then you don't get charged for the current account.
#9
MunkiMadz
I think they're the first bank to start introducing charges for having an account with them, but I think there is a work around it, but can't remember what it is, I'm not sure why everybody thinks FD is so good, if only you knew the half of it, they're part of the HSBC group aswell.


Part of HSBC but a world away in customer service. I have banked with them since their launch which must be about 12 years now. Have never had a problem, never had any cause for complaint. Their CS people are the best in the world, always polite, always pick up the phone within 2-3 rings and always understand English (wonder if that's because they are not outsourced, hmmm). Amex take note, Indians reading scripts is not Customer Service!

The best organisation I deal with, bar none, and I have a lot of credit cards, accounts, savings and investments. I don't get caught by the £10 per month, but would probably still pay it if I did, they are that good.
#10
As a fellow customer I agree 100% with what you said about FD's customer service. I too have been with them for over 10yrs and every single time I contact them they dish out a lesson in quality customer service - I wouldn't waste my time with any other bank.
#11
3rd'd. Been with them for 10+ years and can't think of a single instance where they pee'd me off (bar maybe all the junk mail)

FD are charging people who do not use their account/s, so if you have a wage/dole/parental allowance you're ok.
#12
4th'd .. also been with FD for more than 10 years with absolutely no cause for complaint.
#13
great info buddweiser
#14
i get free txt updates from lloydstsb, its one way so it does not cost me any data charges either.
#15
I am a Branch Manager for a high street bank, and I do have to agree that their customer service truly is second to none at First Direct (I have a bills account with them).

They always laugh when they do their customer service calls with me and I advise them of my job and how they consistently give better service than my bank!

But then half of our call centres are in Mumbai now, great cost savings, terrible service. Sad world.
#16
I've also been with with them since the beginning and have only praise for them!

buelligan
3rd'd. Been with them for 10+ years and can't think of a single instance where they pee'd me off (bar maybe all the junk mail)

FD are charging people who do not use their account/s, so if you have a wage/dole/parental allowance you're ok.



Next time you're on the phone to them ask them to remove you from the junk (sorry promotion) lists, I don't get any junk from them!
#17
I'll happily sing praises of FD also. Been with them for 14 years and still happy. Nice to always speak to a Scottish call centre that understand exactly what you need and are always friendly.

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