Free £5 credit for Orange PAYG customers for topping up >£15 - HotUKDeals
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Just got this text, worth it for £5 free credit IMO.
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£5 free credit terms and conditions
Fancy earning yourself £5 worth of free calls and texts? Orange are giving all of our pay as you go customers the opportunity to do just that.

how to get this offer
To get your free calls and texts, you'll need to be an Orange pay as you go customer and have topped up your phone by £15 or more on Friday 7th January. You then need to text CREDIT to 48035 by midnight on Friday 7th January. You will receive a message confirming you have been enrolled and will then receive the free £5 within 72 hours.

the legal bit
1. This £5 free credit promotion ("the Promotion") is available to all Orange pay as you go customers.

2. To subscribe to the Promotion you must text either "BONUS", "FREE", "REWARD", "MORE" or "CREDIT" to the short code 48035 by 23:59 on 07/01/11 from the phone number you will top up from. Texts sent from another phone number will not be recognised as eligible responses. You will then receive £5 free credit when you top up by £15 or more in one transaction on 07/01/11. Texts to 48035 are free.

3. The Promotion will run from 00:00 on 07/01/11 to 23:59 on 07/01/11.

4. The £5 free credit will be applied to your account within 72 hours.

5. Only one £5 free credit per customer.

6. The £5 free credit can be used against UK calls and texts on the pay as you go account. The credit lasts for 30 days. Any rewards, eg, free texts or minutes, will be used before your free credit.

7. Orange reserves the right to amend, vary or cancel these terms and conditions or to withdraw this Promotion at any time upon reasonable notice.

8. Service is subject to the Terms and Conditions for the Supply of Orange Network Services and Terms and Conditions for the Supply of Orange pay as you go Services, which can be seen at http://www.orange.co.uk/terms. Where there is any inconsistency between these Terms and Conditions, and the Standard Terms and Conditions, the latter will prevail.

9. The promoter is Everything Everywhere Limited, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9BW, referred to in these terms and conditions as "Orange".
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(31) Jump to unreadPost a comment
Comments/page:
#1
(I don't work for them BTW....)
#2
Classic - have some heat just for the pic!
#3
6. The £5 free credit can be used against UK calls and texts on the pay as you go account. The credit lasts for 30 days.

not so great then...
#4
schaf
6. The £5 free credit can be used against UK calls and texts on the pay as you go account. The credit lasts for 30 days.not so great then...

unless you're going to use it within 30 days...
#5
Darthchaffinch
schaf
6. The £5 free credit can be used against UK calls and texts on the pay as you go account. The credit lasts for 30 days.not so great then...


unless you're going to use it within 30 days...


in which case you'd probably be better off with a contract phone
#6
I HAVE TOPPED BY 15 POUND ON THE 7thJAN 2011 BUT WHEN TEXTING 48012 IT FAILS TO UPDATE OR RECOGNIZE THE PAYMENT. YET THE THE 15 POUND HAS BEEN CREDITED TO MY MOBILE
#7
mroberts
I HAVE TOPPED BY 15 POUND ON THE 7thJAN 2011 BUT WHEN TEXTING 48012 IT FAILS TO UPDATE OR RECOGNIZE THE PAYMENT. YET THE THE 15 POUND HAS BEEN CREDITED TO MY MOBILE


text CREDIT to 48035
#8
my £5 credit is not showing on my balance it was over £19 before you text and told me you had put this to my credit but I stll am only showing £19.20
#9
my £5 credit is not showing on the balance in my phone or my wifes we both top up £15
#10
Although I have received a message to effect that my phone has been credited with £5 since I topped up on the 7th., my account does not appear to show it. I had, I believe, a credit of £32 and some pence, I topped up by the required minimum, £15, bringing it up to £47.55 and since your message confirming that the £5 has been added my account still only shows the addition of the £15 and a total credit of £47.55.
#11
had the text offering £5 reward paid the £15 top up had the text saying the £5 had been added but it had NOT been. Would appreciate investigation please
#12
Yeah .. same here!
Topped up by the required £15 , done the text thing , and recieved confirmation that 'Your 5 UKP credit has been added to your account' .. but it doesn't show on the phone!
I'm going to ring them later and ask whats going on ..
#13
yeah same here topped up by 15 pound and got your text saying 5ukp will be added to my account but it is not showing on my phone.
#14
I topped up by £15 to £22 on 7th Jan to get this free £5 credit. You sent me a text to say you had applied the promised £5 to my account. I rang 453 and the account still shows only £22. I want an explanation, please?
#15
Strange .. using the 453 number I've discovered I've got £2 in 'Top-up Credit' and £5 in something called '£5 Join-up Credit' but no info about how I'm supposed to use these 'credits' .. there seems to be no way to transfer these credits to the phone .. unless I'm missing something!
Any ideas anybody?
#16
have topped up my phone £15 on 7th still not received my free £5 credit from u
#17
Have topped up phone by £15 on 7th after registering. had text to say I'd been credited with free £5, but my balance shows I haven't had it
#18
i topped up on the 7 jan had tex back to say had been added,checking balance regular,still not added,why?
#19
Same here - topped up, had text back to say it had been added. The 72 hours has now passed (which they said it may take to show on your balance) Still the same balance without the five pounds added.
#20
same as lorraine3 above,have confirmation from orange that £5 credit has been added to my account, but does not show on account?
#21
like everyone eles my wife and i followed mobile phone instructions by topping up £20.00 each mobile on friday the 7th jan. we still have not recieved our £5.00 free credit not happy bunnies. is this a con.
#22
received the confirmation but did not actually receive the credit added on to my phone.
1 Like #23
Think I've cracked it folks so read on!! Prior to Friday (7th) I had £15.81 credit. I topped up by £15 in order to get the offer, thus giving me £30.81. Since topping up and not receiving my £5 extra which would make my proper balance £35.81 I have sent several texts but on checking my balance a few minutes ago I still seem to have my £30.81!! If you check on 453 there is an option to "hear the balance of your top up and extras press 1". On doing this it says... "Of your £5 joining credit you have (in my case) £4.40 remaining" It seems that this "hidden" fiver is being used before digging into the credit you have actually paid for. I am a bit happier now - hope you all find the same. Was beginning to think we had been conned :-)
#24
I have not had my free£5 credit yet!!!!
#25
I topped up by £15 on 7th Jan and texted FREE to 48035 , but have still not received my £5 free top up. I would be grateful if you could rectify this.
Thank you

xxxxxxxxxxxxxxxxx MOD removed

Edited By: cuzzy on Jan 11, 2011 22:45: .
#26
lorraine3
Think I've cracked it folks so read on!! Prior to Friday (7th) I had £15.81 credit. I topped up by £15 in order to get the offer, thus giving me £30.81. Since topping up and not receiving my £5 extra which would make my proper balance £35.81 I have sent several texts but on checking my balance a few minutes ago I still seem to have my £30.81!! If you check on 453 there is an option to "hear the balance of your top up and extras press 1". On doing this it says... "Of your £5 joining credit you have (in my case) £4.40 remaining" It seems that this "hidden" fiver is being used before digging into the credit you have actually paid for. I am a bit happier now - hope you all find the same. Was beginning to think we had been conned :-)


Ah .. I see what you mean!
Thanks for posting that Lorraine .. makes sense now .. Orange should have pointed that out to start with.
#27
I had the same experience as Kevin Pope above. I have a Join up account and the £5.00 was credited in there. Any texts I have sent since are being deducted from that account and not my normal a/c. Presumably this continues until the £5.00 has been used as long as I use it within 30 days. It does work but could have been explained in a clearer way by Orange!!
#28
Have followed all the rules and topped up by £15 by 7th January.
#29
I did this deal exacly as requested and am still waiting for my £5.00 top up. This is the first time I have done something like this as I have always been a little bit suspiscious of these deals. How right I was I will be changing my server as soon as I can. What a con!!!
#30
My partner and I both bought the £15 credit and were told that the £5 would be added but nothing, when reading the terms and conditions only available after you have participated you have to use all your credit before the £5 comes into your account in the 30 days. Will NOT be falling for any other offers from Orange. VERY very disappointed.
#31
I credited £15 on 7/1/2011 but £5 have not added to my account.

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