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ok guys loads of threads on sony tvs via richer sounds, comet etc..

There is a 5 year free sony warranty avail if you print the form and take it to the shop

here are list of tvs

This free 5-Year Guarantee offer is available on the following
BRAVIA LCD TVs purchased at a participating store between
1st November - 31st January 2011 inclusive:
KDL26EX302U, KDL32EX301U, KDL32EX401U, KDL32EX403U,
KDL32EX43BU, KDL32EX503U, KDL32EX703U, KDL32EX713U,
KDL37EX401U, KDL37EX403U, KDL37EX503U, KDL40EX401U,
KDL40EX403U, KDL40EX43BU, KDL40EX503U, KDL40EX703U,
KDL40EX713U, KDL46EX403U, KDL46EX503U, KDL46EX703U,
KDL46EX713U, KDL52EX703U, KDL55EX503U, KDL55EX713U,
KDL60EX703U, KDL40HX803U, KDL46HX703U, KDL46HX803U,
KDL46HX903U, KDL52HX903U, KDL40LX903U, KDL60LX903U,
KDL32NX503U, KDL40NX703U, KDL40NX713U, KDL40NX803U,
KDL46NX703U, KDL46NX713U, KDL52NX803U, KDL55NX813U.

here is original post posted nearly 2 months ago...

http://www.hotukdeals.com/freebies/sony-free-5-year-warranty/814985
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#1
so these cheeky retailers offering 5yr warranties are just passing off sony's offer
#2
bhaisab
so these cheeky retailers offering 5yr warranties are just passing off sony's offer

looks like it mate..

so many people buying instore at mo.... hope they can return to shop with receipt and get it stamped.
#3
any sony dealer will give a free 5 year warranty instore only. I got a TV last year and every sony dealer I went to offered it, but they wil ONLY do it instore.

If you get a Tv from a 'Sony Shop' the 5 year warranty isn't with Sony! A friend found out the hard way when the company running a Sony shop near us went bust!
#4
This WILL NOT WORK with multi-nationals or online retailers. This form requires a dealer stamp and Sony account number, which big stores simply will not have/know. Without the Sony account number, this will not be validated and your registration will not be accepted.

It was designed so that small independents could have an advantage over the multi-nationals by providing a quality demonstration of a Sony product, so as you can tell, the likes of Currys/Comet/Tesco etc. will not be able to offer it as they won't have a Sony account number.

Please be careful!!
#5
c.grex
any sony dealer will give a free 5 year warranty instore only. I got a TV last year and every sony dealer I went to offered it, but they wil ONLY do it instore.If you get a Tv from a 'Sony Shop' the 5 year warranty isn't with Sony! A friend found out the hard way when the company running a Sony shop near us went bust!

my post states clearly instore....... comet, currys , richer sounds etc

john lewis warranty is not with john lewis as is richer sounds with richer sounds they all use third party companies however the retailer has final say on disputes... i had problem with samsung via john lewis they eventually replaced 4.5 yrs into the warranty and gave me a panasonic as equivelent

in the sony warranty it states "" Additional information
Your Repair Protection Plan is provided and administered by
Sony United Kingdom Limited (registered number 2422874)
(us). Registered office - The Heights, Brooklands, Weybridge,
Surrey, KT13 0XW. (Please do not send registration forms to """

also which i think is really good as other companies wont allow this

9. Transferring your plan
You can transfer your plan to a new owner of the equipment
by giving us written details of the new owner. Your plan can
not be transferred to any other equipment.
10. How to make a claim or contact us
a) Call the Customer Service Department on 0330 440 2060
b) Write to us at Guarantees, PO Box 5003, Stratford-upon-
Avon, CV37 1HJ.
Our Customer Service Department will provide you with f

Edited By: foxyuk on Dec 26, 2010 13:18
#6
bought it from amazon on 24th, how do i get the dealer stamp? Please advise
#7
As I have said on another thread, it says "participating stores" if the store you buy it at isn't on that list, you are going to be very disappointed if they don't register it, and you are stuck with a TV four years short on the warranty!

Having been a Sony owner before, repairs are astronomically expensive, if possible at all, and with Sony NEEDING them is not at all unusual!
#8
Do they have any 3G tvs
#9
this offer seems a bit odd. Why is the form only on the highway website with no mention on the Sony website? Also, the form says something about in store demonstration and the form asks for an account number? Also, what are the participating stores?
#10
thelargeportion
This WILL NOT WORK with multi-nationals or online retailers. This form requires a dealer stamp and Sony account number, which big stores simply will not have/know. Without the Sony account number, this will not be validated and your registration will not be accepted. It was designed so that small independents could have an advantage over the multi-nationals by providing a quality demonstration of a Sony product, so as you can tell, the likes of Currys/Comet/Tesco etc. will not be able to offer it as they won't have a Sony account number.Please be careful!!

STATES CLEARLY *** INSTORE ONLY ****

Dealer Stamp is all it needs not a big thing
#11
tponraj
bought it from amazon on 24th, how do i get the dealer stamp? Please advise


And me too.. Thanks
#12
If a new TV doesn't last 5 years you can "do" them under the consumer rights act as it wasn't fit for purpose .
No doubt one of you legal Bods will know what I'm talking about and and phrase it better than m ?
#13
I don't understand all this.
What if i buy a sony tv from comet for ex. Do i get the free 5 yar warranty with sony?
#14
well looking at someones post today referring to the sony 403 they bought at richer sounds this morning!!!!!!!!

Just got one for £299.95 after queueing in the cold for over an hour! They didn't accept the £10 voucher as they pointed out it said no valid in conjunction with any other offer/promotion

But they did print out and stamp the form for a free 5 year warranty
(http://www.hiwayhifi.com/site/info/Sony-5yearwarranty-09.pdf)


Edited By: foxyuk on Dec 26, 2010 13:30
#15
David Gill
I don't understand all this.What if i buy a sony tv from comet for ex. Do i get the free 5 yar warranty with sony?

yes print off the form fill in your section and get them to complete the rest... or a dealer stamp
#16
foxyuk
thelargeportion
This WILL NOT WORK with multi-nationals or online retailers. This form requires a dealer stamp and Sony account number, which big stores simply will not have/know. Without the Sony account number, this will not be validated and your registration will not be accepted. It was designed so that small independents could have an advantage over the multi-nationals by providing a quality demonstration of a Sony product, so as you can tell, the likes of Currys/Comet/Tesco etc. will not be able to offer it as they won't have a Sony account number.Please be careful!!

STATES CLEARLY *** INSTORE ONLY ****

Dealer Stamp is all it needs not a big thing

Wrong! It needs a Sony account number too, which independents are given to buy their products from Sony with. It's a point of reference so Sony can track who's buying what products at what locations.

Multinational stores WILL NOT KNOW their Sony account numbers.

DO take this form with a pinch of salt and DON'T bank on it being honoured.
#17
foxyuk
David Gill
I don't understand all this.What if i buy a sony tv from comet for ex. Do i get the free 5 yar warranty with sony?


yes print off the form fill in your section and get them to complete the rest... or a dealer stamp


thanks alot!
but where did you get your tv from? And is the guarantee with sony or comet?
#18
dannyzz
tponraj
bought it from amazon on 24th, how do i get the dealer stamp? Please advise
And me too.. Thanks

think you are snooked sony know that amazon is not a store... the section you sign fill in at bottom states

I confirm that I have received a demonstration prior to purchasing this product.
#19
foxyuk
well looking at someones post today referring to the sony 403

Just got one for £299.95 after queueing in the cold for over an hour! They didn't accept the £10 voucher as they pointed out it said no valid in conjunction with any other offer/promotion

But they did print out and stamp the form for a free 5 year warranty
(http://www.hiwayhifi.com/site/info/Sony-5yearwarranty-09.pdf)


Is thats the 40" and where did you purchase it from for £299.95
#20
David Gill
foxyuk
David Gill
I don't understand all this.What if i buy a sony tv from comet for ex. Do i get the free 5 yar warranty with sony?
yes print off the form fill in your section and get them to complete the rest... or a dealer stamp
thanks alot!but where did you get your tv from? And is the guarantee with sony or comet?

person got it from richer sounds the warranty is sony.... if you click the deal have a look at the form.... im off to comet now as reserved one for collection



Edited By: foxyuk on Dec 26, 2010 13:49: error
#21
here is post posted nearly 2 months ago referring to the deal and someone has also called sony...
all that is required is dealer stamp......... no more


have a read will put minds to rest....



http://www.hotukdeals.com/freebies/sony-free-5-year-warranty/814985


Edited By: foxyuk on Dec 26, 2010 13:51
#22
Hey thanks for the info....saved us a few quid there. Cheers mate
#23
So the free five year warranty offered on TVs sold by the Sony Centre are not with sony??? Im confused.
#24
foxyuk
here is post posted nearly 2 months ago referring to the deal and someone has also called sony...
all that is required is dealer stamp......... no more


have a read will put minds to rest....




http://www.hotukdeals.com/freebies/sony-free-5-year-warranty/814985





I also remember reading that thread and you saved me the trouble of finding it.
#25
RichardRichards
So the free five year warranty offered on TVs sold by the Sony Centre are not with sony??? Im confused.


They'll probably be with a third party insurer,which is not uncommon.
#26
reading the terms it is sony that take care of the insurance as per its terms and conditions... if it was a 3rd party they would not allow you to change ownership of warranty...

someone earlier in post pointed out they have a 5 year warranty via a sony shop and its not serviced by sony however depends i suppose when they done the deal could have been years ago

At end of day sony are responsible for the repairs from day 1 to end of 5 years.

i searched web and it seems domestic and general are the underwriters and they will allocate repair after the 1st year to a local sony authorised repairer....

Edited By: foxyuk on Dec 26, 2010 14:19
1 Like #27
RichardRichards
So the free five year warranty offered on TVs sold by the Sony Centre are not with sony??? Im confused.

The 5 year warranty IS with Sony. I ordered a TV over the phone from one of the sony centers a few months back and they sent me the stamped form which also had the dealer account number. I then filled in my details and sent it off to Sony. I rang Sony up and they confirmed that the warranty is with them and to send the form within 30 days. hope this clears it up for someone!
3 Likes #28
SHOPPERS are wasting their money on extended warranties and should take retailers to court instead if electrical appliances break down within five years, according to experts.
Consumer groups have said British shoppers are throwing away up to £800m a year on expensive extended warranties, often unaware that they are already protected by the law.

The Scottish Consumer Council is about to launch a campaign encouraging pe


ople to take advantage of their statutory rights. By law, retailers can be forced to repair appliances if they malfunction within five years - the length of time most extended warranties last.

The move comes as profits from the sale of extended warranties are soaring in the UK. Shoppers already spend more than £800m on them each year, and the Office of Fair Trading (OFT) estimates the figure will rise to £1bn in just three years’ time. Their sale is currently being investigated by the government watchdog the Competition Commission.

Because of fierce competition on the high street, which forces shops to keep their prices down, retailers are instead aggressively promoting the sale of expensive extended warranties to boost their profits.

Last night, Graeme Millar, chairman of the Scottish Consumer Council, said it was planning a new leaflet campaign urging shoppers to know and use their rights.

He said: "The evidence is that extended warranties are not required. Your statutory rights should protect you, and you have to be steadfast and go through the process to invoke them. Some people might think that is too much hassle, but the process is clearly there for consumers to use.

"I would urge people to realise they already have legal rights which they can enforce against a retailer."

The Sale of Goods Act 1979 gives consumers the power to sue a retailer for damages up to five years after a product is bought if it breaks down during that time.

Millar said consumers should argue that it was reasonable to expect a major appliance not to break down within five years.

He added that in most cases retailers would back down and offer to repair the appliance rather than challenge a small claims procedure, which covers damages of up to £750.

Millar said: "If you threaten the retailer with the small claims court, that might produce a resolution without having to go through with an action."

A small claim costs £39 to bring. The consumer then has to hire an independent expert to assess if the damage was caused by a design or manufacturing fault. This can cost as little as £10. The retailer has to refund the costs if it loses the action.

Firms can successfully defend the action by arguing that the breakdown was caused by wear and tear or improper use. But trading standards officers believe modern appliances are now so durable that any fault in the first five years is likely to be caused by a manufacturing problem rather than heavy use.

Bill Cassie, chairman of the Society of Chief Officers of Trading Standards in Scotland, said: "If there is a genuine major fault in a major appliance, then I think the customer can take advantage of their legal rights and win an action."

Cassie urged consumers not to be afraid of using the law.

"Some people will be unhappy at the thought of standing up for themselves, but the small claims procedure is simple these days and there are all sorts of organisations that will help you through the process," he said.

When contacted by Scotland on Sunday, electrical goods manufacturers refused to disclose the expected life span of their products.

Nevertheless, most experts believe more than five years’ service, and in most cases far longer, should be expected from most major household domestic appliances such as washing machines, refrigerators and dishwashers.

At the John Lewis department store in Edinburgh, an employee explained that the firm’s insurance company, which sets the costs of its extended warranty schemes, estimates the average life span of refrigerators is 10 years. Washing machines should also last about 10 years, while the life span of dishwashers, which are more complex, can vary between five and 20 years.

John Lewis also offers a free five-year guarantee on televisions, which implies it believes the risk of breakdown is low.

Dr Ian Craighead, a senior lecturer in mechanical engineering at Strathclyde University, specialises in analysing mechanical failure in appliances.

Craighead estimated that the life span of a fridge is 10 years, and that of washing machines and dishwashers is about eight years. "Fridges are very simple," he said. "Washing machines and dishwashers are more complex, but still should be very reliable."

Craighead rejected claims that manufacturers deliberately use components they know will fail within a short period of time to force customers to spend more money buying another appliance.

He said: "It would be counter-productive. The consumer is not going to be enamoured of a brand, and buy the new model with improved features, if the last one broke down."

Last year, a report by the OFT found that the average washing machine and television should have a life span of eight years.

It also found that the average costs of a television repair and washing machine repair were £47 and £51 respectively. Extended warranties can cost up to £200 for five years. This suggests an appliance would have to malfunction four times to justify the warranty cost.

The OFT has also suggested most people’s household insurance would cover the cost of repairs to appliances.

But retailers have defended the practice of selling extended warranties.
#29
By the way, the deal I got was the 40 Ex-503 with free bdp-373 blu ray player and a free stand , all for £599! Happy days!
#30
WyseGuy
RichardRichards
So the free five year warranty offered on TVs sold by the Sony Centre are not with sony??? Im confused.
The 5 year warranty IS with Sony. I ordered a TV over the phone from one of the sony centers a few months back and they sent me the stamped form which also had the dealer account number. I then filled in my details and sent it off to Sony. I rang Sony up and they confirmed that the warranty is with them and to send the form within 30 days. hope this clears it up for someone!

cheers for that....
#31
WyseGuy
By the way, the deal I got was the 40 Ex-503 with free bdp-373 blu ray player and a free stand , all for £599! Happy days!


from..?
#32
villan57
If a new TV doesn't last 5 years you can "do" them under the consumer rights act as it wasn't fit for purpose .
No doubt one of you legal Bods will know what I'm talking about and and phrase it better than m ?


A common myth.
#33
webtrawler
SHOPPERS are wasting their money on extended warranties and should take retailers to court instead if electrical appliances break down within five years, according to experts.
Consumer groups have said British shoppers are throwing away up to £800m a year on expensive extended warranties, often unaware that they are already protected by the law.

The Scottish Consumer Council is about to launch a campaign encouraging pe


ople to take advantage of their statutory rights. By law, retailers can be forced to repair appliances if they malfunction within five years - the length of time most extended warranties last.

The move comes as profits from the sale of extended warranties are soaring in the UK. Shoppers already spend more than £800m on them each year, and the Office of Fair Trading (OFT) estimates the figure will rise to £1bn in just three years’ time. Their sale is currently being investigated by the government watchdog the Competition Commission.

Because of fierce competition on the high street, which forces shops to keep their prices down, retailers are instead aggressively promoting the sale of expensive extended warranties to boost their profits.

Last night, Graeme Millar, chairman of the Scottish Consumer Council, said it was planning a new leaflet campaign urging shoppers to know and use their rights.

He said: "The evidence is that extended warranties are not required. Your statutory rights should protect you, and you have to be steadfast and go through the process to invoke them. Some people might think that is too much hassle, but the process is clearly there for consumers to use.

"I would urge people to realise they already have legal rights which they can enforce against a retailer."

The Sale of Goods Act 1979 gives consumers the power to sue a retailer for damages up to five years after a product is bought if it breaks down during that time.

Millar said consumers should argue that it was reasonable to expect a major appliance not to break down within five years.

He added that in most cases retailers would back down and offer to repair the appliance rather than challenge a small claims procedure, which covers damages of up to £750.

Millar said: "If you threaten the retailer with the small claims court, that might produce a resolution without having to go through with an action."

A small claim costs £39 to bring. The consumer then has to hire an independent expert to assess if the damage was caused by a design or manufacturing fault. This can cost as little as £10. The retailer has to refund the costs if it loses the action.

Firms can successfully defend the action by arguing that the breakdown was caused by wear and tear or improper use. But trading standards officers believe modern appliances are now so durable that any fault in the first five years is likely to be caused by a manufacturing problem rather than heavy use.

Bill Cassie, chairman of the Society of Chief Officers of Trading Standards in Scotland, said: "If there is a genuine major fault in a major appliance, then I think the customer can take advantage of their legal rights and win an action."

Cassie urged consumers not to be afraid of using the law.

"Some people will be unhappy at the thought of standing up for themselves, but the small claims procedure is simple these days and there are all sorts of organisations that will help you through the process," he said.

When contacted by Scotland on Sunday, electrical goods manufacturers refused to disclose the expected life span of their products.

Nevertheless, most experts believe more than five years’ service, and in most cases far longer, should be expected from most major household domestic appliances such as washing machines, refrigerators and dishwashers.

At the John Lewis department store in Edinburgh, an employee explained that the firm’s insurance company, which sets the costs of its extended warranty schemes, estimates the average life span of refrigerators is 10 years. Washing machines should also last about 10 years, while the life span of dishwashers, which are more complex, can vary between five and 20 years.

John Lewis also offers a free five-year guarantee on televisions, which implies it believes the risk of breakdown is low.

Dr Ian Craighead, a senior lecturer in mechanical engineering at Strathclyde University, specialises in analysing mechanical failure in appliances.

Craighead estimated that the life span of a fridge is 10 years, and that of washing machines and dishwashers is about eight years. "Fridges are very simple," he said. "Washing machines and dishwashers are more complex, but still should be very reliable."

Craighead rejected claims that manufacturers deliberately use components they know will fail within a short period of time to force customers to spend more money buying another appliance.

He said: "It would be counter-productive. The consumer is not going to be enamoured of a brand, and buy the new model with improved features, if the last one broke down."

Last year, a report by the OFT found that the average washing machine and television should have a life span of eight years.

It also found that the average costs of a television repair and washing machine repair were £47 and £51 respectively. Extended warranties can cost up to £200 for five years. This suggests an appliance would have to malfunction four times to justify the warranty cost.

The OFT has also suggested most people’s household insurance would cover the cost of repairs to appliances.

But retailers have defended the practice of selling extended warranties.


Yeah, just easy like that.

Ideal for those with time and money to spare, as well as spare appliances while you go through the procedure.
#34
tomwatts
WyseGuy
By the way, the deal I got was the 40 Ex-503 with free bdp-373 blu ray player and a free stand , all for £599! Happy days!


from..?

nihcaj
villan57
If a new TV doesn't last 5 years you can "do" them under the consumer rights act as it wasn't fit for purpose .
No doubt one of you legal Bods will know what I'm talking about and and phrase it better than m ?


A common myth.


Not quite as easy as it sounds
If an item becomes faulty after an initial warranty period the it is up to the purchaser (ie me and you) to prove that the fault has been there since day one. (something like that anyway)
Not at all easy!
#35
tomwatts
WyseGuy
By the way, the deal I got was the 40 Ex-503 with free bdp-373 blu ray player and a free stand , all for £599! Happy days!
from..?

Ordered from the Sony center in Staines in October and they delivered by courier to London. A couple of the Sony Centers had this offer.
#36
foxyuk - Dec 26, 2010 13:31David Gill
foxyuk
person got it from richer sounds the warranty is sony.... if you click the deal have a look at the form.... im off to comet now as reserved one for collection



How did you get on with Comet, thinking of getting one from them if they are part of the 5 year deal.
#37
foxyuk - Dec 26, 2010 13:31David Gill
foxyuk
person got it from richer sounds the warranty is sony.... if you click the deal have a look at the form.... im off to comet now as reserved one for collection



How did you get on with Comet, thinking of getting one from them if they are part of the 5 year deal.
#38
I had reserved one online with comet - and when I got to pay for it, they said they don't have a dealer stamp - so I told them to stuff the TV and went and got one in Richer Sounds, who gave me a 5 year guarantee FOC :)
#39
litotes
I had reserved one online with comet - and when I got to pay for it, they said they don't have a dealer stamp - so I told them to stuff the TV and went and got one in Richer Sounds, who gave me a 5 year guarantee FOC :)


The only thing that surprises me is, if you have an accessible Richer Sounds, why on earth would you have EVER gone to Comet first!!
1 Like #40
The important part of this warranty is PARTICIPATING STORE!!

Comet, Currys, Argos etc. will not be part of this independent instore warranty - as they offer their own expensive warranty that wouldn't be good for them now would it to offer this deal??

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