Free Connection Fee On All Broadband Orders Placed During 3rd - 5th May - HotUKDeals
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If you sign up to TalkTalk over the Bank Holiday weekend on any of their call plans you will get free connection which is worth £29.99

Following information taken from their site:

"Connection fee of £29.99 inc VAT will be payable on your first invoice as normal, 30 days after activation a bill credit of £29.99 inc VAT will be applied to your TalkTalk account. This credit will show on your 2nd or 3rd bill. Available only in through http://www.talktalk.co.uk and through TalkTalk telephone sales channels."

Sales Hotline
08000491053
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All Comments

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Comments/page:
#1
Been looking at a broadband deal for a m8

Nice 1st post!

Welcome, heat added!

:thumbsup:
#2
Warning! Talk Talk have awful customer service. They're not quite on the level of NTL, but very bad nonetheless. I recommend BT, they're the only ISP I've ever been with that haven't screwed something up.
#3
Oh, and free connection is standard for most ISPs!
#4
TalkTalk if you are unlucky = poor service, poor support and a 12month minimum contract.
#5
There not all bad :)
#6
ferret1603
Warning! Talk Talk have awful customer service. They're not quite on the level of NTL, but very bad nonetheless. I recommend BT, they're the only ISP I've ever been with that haven't screwed something up.


Not true now.
I've been with them since last May and have had excellent service.
Speed normally 5Mb but never less than 4Mb
#7
ferret1603
Warning! Talk Talk have awful customer service. They're not quite on the level of NTL, but very bad nonetheless. I recommend BT, they're the only ISP I've ever been with that haven't screwed something up.


I would recommend any millionaire to go to BT.

Great service, great product, great (big) PRICE leaves something to be desired!

:whistling:

Worth putting up with a few days hassle than pay £8 pm over the odds on a 12 month contract
#8
a bit like Tiscali - great while it works but god help you when it breaks as you can look forward to several weeks of getting teh run around. Wouldn't touch either of these 2 with a barge pole.
banned#9
yep, ive been with talktalk since the start... it was a pain for the first 2months and havent had a problem since... go for it... or check out tiscali tooooooooOOOOoooo
#10
I have been with Talk Talk from the beginning of their Free Broadband , my broadband was up and running in July 2006 !

I found it hard at that time to speak with a Customer Advisor as they were litterally bombarded with phone calls and I would hang up after waiting 15-20 minutes. Eventually I got to speak with someone and I was advised step-by-step in solving my issue, the assistance was great. This was August 2006!

Recently my ADSL had been down several times a day and I called the Customer Service again. The wait was minimal (2 minutes or less) and when I explained the issue the guy/girl at the other side has been great! Eventually in the end it turned up that my Wireless Router was faulty (which I bought from here). They send me a new wireless router (for Free) and my problem was solved!

A lot of bad things were said about Talk Talk because they couldn't cope with the demand for FREE broadband (can you find it cheaper?), but now things have settled down and I cannot see any faults in their service.

I have no experience of other providers, but I speak to my mates and the only provider who seems to be 100% faultless is Virgin (and it comes at a price).#

The fact that Talk Talk is now offering to refund the £30 connection (for which you receive a free wireless router) make this deal very HOT!
#11
I install/repair computers for a living. Talk Talk and Tiscali are by a country mile the worst ISP's if you have a line problem. Take either of these companies products and you may well live to regret it. I would estimate that to get a line problem fixed by either of these 2 you will on average wait about 8 weeks, and that's from my many experiences with both of these companies.
#12
killie99
I install/repair computers for a living. Talk Talk and Tiscali are by a country mile the worst ISP's if you have a line problem. Take either of these companies products and you may well live to regret it. I would estimate that to get a line problem fixed by either of these 2 you will on average wait about 8 weeks, and that's from my many experiences with both of these companies.


Remember Talktalk don't own the lines - they rent them from BT and it's a a BT spinoff- Openreach - that's responsible for the maintenance of the lines
When I suffered storm damage to my telephone line a couple of months ago, I called Taltalk and within 3 days Openreach were sent to fix the problem.
1 Like #13
killie99
I install/repair computers for a living. Talk Talk and Tiscali are by a country mile the worst ISP's if you have a line problem. Take either of these companies products and you may well live to regret it. I would estimate that to get a line problem fixed by either of these 2 you will on average wait about 8 weeks, and that's from my many experiences with both of these companies.


I couldn't disagree more!
#14
I've recently taken the Talk Talk 30 day trial, they claim they take care of your migration from another ISP however in my experience they don't! I was still getting billed by my old ISP even after Migration!!

In my experience even when connected the service wasn't acceptable, works fine in the morning but during the evening (peak times) the connection is slower than dialup for web browsing and downloading.

Changing back is also proving to be a problem as I have to take a new contract out with BT and then I'll be without a broadband connection whilst I sort that out.
#15
LadyAlison;2019778
I've recently taken the Talk Talk 30 day trial, they claim they take care of your migration from another ISP however in my experience they don't! I was still getting billed by my old ISP even after Migration!!

In my experience even when connected the service wasn't acceptable, works fine in the morning but during the evening (peak times) the connection is slower than dialup for web browsing and downloading.

Changing back is also proving to be a problem as I have to take a new contract out with BT and then I'll be without a broadband connection whilst I sort that out.


I had exactly the same problem, i am now tied into a 12 month contract with BT, stay away from TalkTalk not very pleasant to deal with.
#16
tuggy
Remember Talktalk don't own the lines - they rent them from BT and it's a a BT spinoff- Openreach - that's responsible for the maintenance of the lines
When I suffered storm damage to my telephone line a couple of months ago, I called Taltalk and within 3 days Openreach were sent to fix the problem.


And they don't rent enough,then blame openreach for any problems. Broadband on the cheap is fine if you don't use it much.

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