Free EE signal box if your having signal issues and EE have turned an antenna off in your area - HotUKDeals
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I was sick and fed up of no signal at home on tmobile, I have had poor signal since orange and tmobile merged and became EE. Yesterday I phoned up to cancel two contracts, and got offered a free signal box, which connects to your home broadband to extend your signal. It was delivered this morning.

Guys and girls this post is not about how much you hate EE, but it is about a solution to the problem.
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Top Comments

(2)
46 Likes
Bunglistik
How big is the box and does it need a power supply?

Thanks

Surprisingly compact

http://www.sciencephoto.com/image/89790/350wm/C0025537-Mobile_phone_mast_on_a_block_of_flats-SPL.jpg
30 Likes
If your having signal issues i feel bad for you son, i got 99 problems but reception aint one

All Comments

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#1
Sounds good, I'll try my luck later.
#2
thanks op, but not sure pointing out the shortcomings of EE, and being offered a sticking plaster could be considered a deal? Id also consider this information and not a deal.. cold for me.
#3
so can you call up and get this with as a tmobile customer ?
#4
Hmm... thanks, that's interesting.
About 10 days ago I lost my EE signal in my house. I put it down to winter storms etc etc and figured it would be back on soon.
So that's got me thinking that maybe they've turned off a transmitter?
#5
Three have been offering these for months, well caught up EE!
30 Likes #6
If your having signal issues i feel bad for you son, i got 99 problems but reception aint one
#7
I moved house last summer to an area with no indoor signal with 3 they sent me a similar box it's been perfect ever since.
#8
How big is the box and does it need a power supply?

Thanks
46 Likes #9
Bunglistik
How big is the box and does it need a power supply?

Thanks

Surprisingly compact

http://www.sciencephoto.com/image/89790/350wm/C0025537-Mobile_phone_mast_on_a_block_of_flats-SPL.jpg
#10
they have turned loads of transmitters of and found they have done some they shouldnt thats why this has came about

Edited By: Crazy Chris on Jan 14, 2014 14:37
banned 1 Like #11
Bunglistik
How big is the box and does it need a power supply?

Thanks
hello it does need a power supply and it has an Ethernet cable into your broadband router, as for size about half the size of a router
#12
can't wait to finish my T-mobile/EE contract.......sounds like 3 is a 'proper' company?
#13
Want to get in touch, but can't find a Live Chat on their website. I'm sure it was there before.
#14
Do you have to ring to order and can you arrange online?
4 Likes #15
I think Vodafone need to send to a suresignal to all their customers. 3G is none existant, even in large towns/citys and the reception is always low.

You need at least a 1mb broadband connection to use this but why should you have to? They should sort out their own networks instead of forcing people to use their own broadband and electricity.
#16
oddballjamie
Bunglistik
How big is the box and does it need a power supply?

Thanks

Surprisingly compact

http://www.sciencephoto.com/image/89790/350wm/C0025537-Mobile_phone_mast_on_a_block_of_flats-SPL.jpg
Hahaha
#17
BigAde
Want to get in touch, but can't find a Live Chat on their website. I'm sure it was there before.
Refresh the page?

Sometimes if you close the box it doesn't reappear (_;)
#18
d19mes
Bunglistik
How big is the box and does it need a power supply?

Thanks
hello it does need a power supply and it has an Ethernet cable into your broadband router, as for size about half the size of a router
Thanks for the info
1 Like #19
Sharpe
I think Vodafone need to send to a suresignal to all their customers. 3G is none existant, even in large towns/citys and the reception is always low.

You need at least a 1mb broadband connection to use this but why should you have to? They should sort out their own networks instead of forcing people to use their own broadband and electricity.
im with vodafone and my signal in my home is none existant. They offered me £25 off the high priced £100 for a sure signal box. So told them where to go and my 6 years of custom will end in a year when my contract does.
4 Likes #20
nicolepl69
Sharpe
I think Vodafone need to send to a suresignal to all their customers. 3G is none existant, even in large towns/citys and the reception is always low.

You need at least a 1mb broadband connection to use this but why should you have to? They should sort out their own networks instead of forcing people to use their own broadband and electricity.
im with vodafone and my signal in my home is none existant. They offered me £25 off the high priced £100 for a sure signal box. So told them where to go and my 6 years of custom will end in a year when my contract does.

Phone companies don't seem to reward loyalty like before, it's all about the new customer and paying out tons of cashaback or special offers to get them on board.

Gone are the days when existing customers were valued. I remember getting massive discounts every renewal from remaining a Cellnet customer for several years.
1 Like #21
I have one question and please don't be offended anyone but.....does anyone actually think this is a good deal? For starters if your getting poor reception constantly then you have a right to cancel your contract at anytime. If the mobile phone provider decides to take down antennas and then your service is disrupted it's there fault not yours. Also the signal boosters are fantastic if your a provider! Your paying them to run your own phone and then paying them for the pleasure of you connecting your phone to there network and being charged for it because signal is poor! Great cost cutting for the operators! Cold!
#22
4COSI
so can you call up and get this with as a tmobile customer ?


Yes, would also like to know this.
#23
My sister got one of these from orange (it was an ee signal booster). Only useful if you have broadband though! I have only 2g signal where I live and as I have to use a dongle for broadband (three dongle hanging out of the window to get 3g) I can't use one.

As said previously the box is about the size of a small router and has to be plugged in. I'm sure that it also says that up to 8 devices can use it at once, which is a bit annoying if your neighbours decide to make calls via your broadband!!

She hasn't activated it yet so I can't comment on how well it works.
banned#24
bbgun24
My sister got one of these from orange (it was an ee signal booster). Only useful if you have broadband though! I have only 2g signal where I live and as I have to use a dongle for broadband (three dongle hanging out of the window to get 3g) I can't use one.

As said previously the box is about the size of a small router and has to be plugged in. I'm sure that it also says that up to 8 devices can use it at once, which is a bit annoying if your neighbours decide to make calls via your broadband!!

She hasn't activated it yet so I can't comment on how well it works.
you have to register phones to the device, so your neighbour will not be able to use it, and it does not make calls over the internet, it uses the internet to boost your signal
#25
d19mes
bbgun24
My sister got one of these from orange (it was an ee signal booster). Only useful if you have broadband though! I have only 2g signal where I live and as I have to use a dongle for broadband (three dongle hanging out of the window to get 3g) I can't use one.

As said previously the box is about the size of a small router and has to be plugged in. I'm sure that it also says that up to 8 devices can use it at once, which is a bit annoying if your neighbours decide to make calls via your broadband!!

She hasn't activated it yet so I can't comment on how well it works.
you have to register phones to the device, so your neighbour will not be able to use it, and it does not make calls over the internet, it uses the internet to boost your signal

So if the Ethernet cable isn't attached it will still work but not as well?
#26
d19mes
bbgun24
My sister got one of these from orange (it was an ee signal booster). Only useful if you have broadband though! I have only 2g signal where I live and as I have to use a dongle for broadband (three dongle hanging out of the window to get 3g) I can't use one.

As said previously the box is about the size of a small router and has to be plugged in. I'm sure that it also says that up to 8 devices can use it at once, which is a bit annoying if your neighbours decide to make calls via your broadband!!

She hasn't activated it yet so I can't comment on how well it works.
you have to register phones to the device, so your neighbour will not be able to use it, and it does not make calls over the internet, it uses the internet to boost your signal

Just did a bit of research and it does use your broadband
http://www.broadbandchoices.co.uk/ask-our-expert/3g-signal-boosters
3 Likes #27
Why would I incur electricity cost of running the signal box..... this post is about incurring additional expense and not saving..... isn't it?!
#28
xPEERLESSx
I have one question and please don't be offended anyone but.....does anyone actually think this is a good deal? For starters if your getting poor reception constantly then you have a right to cancel your contract at anytime. If the mobile phone provider decides to take down antennas and then your service is disrupted it's there fault not yours. Also the signal boosters are fantastic if your a provider! Your paying them to run your own phone and then paying them for the pleasure of you connecting your phone to there network and being charged for it because signal is poor! Great cost cutting for the operators! Cold!

Whether this is a deal or not, is moot, however in my case I get a rubbish signal in my house from all of the providers, so the only alternative is to get one of these boxes from my network, I went with 3, because theirs is the best deal for data and my wife can use PAYG for very good rates too.

mike
#29
I got one of these off T Mobile after months of signal problems. I have been using it for a couple of months and it works well most of the time. It has gone down twice but only for a short time. Mine is white and a little bigger than a portable hard drive. It plugs into an electrical socket and my router. Once installed I had to call T Mobile to register it. A solid green light is on the front to show it's working. The one bar I was getting on my phone now show five - full.
#30
magrawal
Why would I incur electricity cost of running the signal box..... this post is about incurring additional expense and not saving..... isn't it?!

Not necessarily, suppose you can only receive a more expensive network at your location, then perhaps being able to use one of these boxes would allow you to switch to EE or 3 and maybe get a better deal. The electricity cost is minimal for one of these boxes, in my case I'm now charging my phone less frequently as it's not hunting for a signal most of the time, so I must save electricity on that side of the equation, so it's probably costing pennies a month to run in total.

mike
#31
xPEERLESSx
I have one question and please don't be offended anyone but.....does anyone actually think this is a good deal? For starters if your getting poor reception constantly then you have a right to cancel your contract at anytime. If the mobile phone provider decides to take down antennas and then your service is disrupted it's there fault not yours. Also the signal boosters are fantastic if your a provider! Your paying them to run your own phone and then paying them for the pleasure of you connecting your phone to there network and being charged for it because signal is poor! Great cost cutting for the operators! Cold!
Nope
Some phone companies have this in the contract, but EE do not. They have buggered up loads of peoples credit histories when they refused to pay.
What surprises me is that everything else has to be considered 'fit for purpose' except for EE,Orange & Tmobiles phone service.
#32
I've still got about a year to run on my orange contract and the signal at home is patchy... I used to be with Vodafone who have an excellent signal here but I had to ditch them for other reasons.

I tried getting one of these boxes from ee several months ago but no luck :-(

I'm wondering... Anybody had any success ringing mid contract to ask how much it would cost to buy the contract out... But not actually with the intention of following it through, just to see if they offer one of these boxes?
banned#33
northeastkev
I've still got about a year to run on my orange contract and the signal at home is patchy... I used to be with Vodafone who have an excellent signal here but I had to ditch them for other reasons.

I tried getting one of these boxes from ee several months ago but no luck :-(

I'm wondering... Anybody had any success ringing mid contract to ask how much it would cost to buy the contract out... But not actually with the intention of following it through, just to see if they offer one of these boxes?
I posted this info, they offered me one of 3 solutions. First I could cancel my contract without penalty, second was 6 months free line rental, thirdly this signal booster box. I took this option as I only have 3 months left in contract and these boxes are fetching anywhere between £100- £150 on fleabay

Edited By: d19mes on Jan 14, 2014 21:34
#34
d19mes
northeastkev
I've still got about a year to run on my orange contract and the signal at home is patchy... I used to be with Vodafone who have an excellent signal here but I had to ditch them for other reasons.

I tried getting one of these boxes from ee several months ago but no luck :-(

I'm wondering... Anybody had any success ringing mid contract to ask how much it would cost to buy the contract out... But not actually with the intention of following it through, just to see if they offer one of these boxes?
I posted this info, they offered me one of 3 solutions. First I could cancel my contract without penalty, second was 6 months free line rental, thirdly this signal booster box. I took this option as I only have 3 months left in contract and these boxes are fetching anywhere between £100- £150 on fleabay


Thanks... Will give it a go.
1 Like #35
BigAde
Want to get in touch, but can't find a Live Chat on their website. I'm sure it was there before.
they got rid of live chat but don't know why. Probably to do with all the complaints.
#36
magrawal
Why would I incur electricity cost of running the signal box..... this post is about incurring additional expense and not saving..... isn't it?!
well said, i think i pointed out this wasnt a deal early on!
banned#37
bouncy99
magrawal
Why would I incur electricity cost of running the signal box..... this post is about incurring additional expense and not saving..... isn't it?!
well said, i think i pointed out this wasnt a deal early on!
totally wrong, the little bit of electricity this box might use, will not compare with the benifits, I joined tmobile because it was the only network with good signal where I live. Still none of the other networks have the coverage where I live, so this FREE box will be worth it, and if I decide to cancel in 3 months the box could be sold on fleabay for £100- £150. Which will totally outweigh the amount of electricity used.
#38
Live chat is available, albeit its really only for new customers/sales, i just chatted asked about the box & was informed need to go to a store regarding this!
here is the transcript
You are now connected with Shirin.
Shirin: Hi there, my name is Shirin. Welcome to EE, the UK's biggest and fastest network! How can I help you with your order today?
A: Hi Shirin
Shirin: Hi A
A: are you able to give me any info regarding a EE signal box which i believe EE can supply for free to any EE mobile contract customer when the signal is not very good or non existent in my area within my home?
Shirin: Let me go through this
Shirin: Please give me a moment...
Shirin: Adrian, to get that you just need to visit the Nearest Store
Shirin: And they will help you in best way
A: ok, so i just explain the same info in-store and they will help me?
Shirin: Yes sure .
A: ok Shirin thanks for your help i will try that asap, thanks again and goodnight
banned#39
Pateo
Live chat is available, albeit its really only for new customers/sales, i just chatted asked about the box & was informed need to go to a store regarding this!
here is the transcript
You are now connected with Shirin.
Shirin: Hi there, my name is Shirin. Welcome to EE, the UK's biggest and fastest network! How can I help you with your order today?
A: Hi Shirin
Shirin: Hi A
A: are you able to give me any info regarding a EE signal box which i believe EE can supply for free to any EE mobile contract customer when the signal is not very good or non existent in my area within my home?
Shirin: Let me go through this
Shirin: Please give me a moment...
Shirin: Adrian, to get that you just need to visit the Nearest Store
Shirin: And they will help you in best way
A: ok, so i just explain the same info in-store and they will help me?
Shirin: Yes sure .
A: ok Shirin thanks for your help i will try that asap, thanks again and goodnight
When I went into the Bury store, the store manager just shrugged his shoulders and said he could do nothing, his attitude stunk, hence my call to EE to cancel my contracts
#40
d19mes
Pateo
Live chat is available, albeit its really only for new customers/sales, i just chatted asked about the box & was informed need to go to a store regarding this!
here is the transcript
You are now connected with Shirin.
Shirin: Hi there, my name is Shirin. Welcome to EE, the UK's biggest and fastest network! How can I help you with your order today?
A: Hi Shirin
Shirin: Hi A
A: are you able to give me any info regarding a EE signal box which i believe EE can supply for free to any EE mobile contract customer when the signal is not very good or non existent in my area within my home?
Shirin: Let me go through this
Shirin: Please give me a moment...
Shirin: Adrian, to get that you just need to visit the Nearest Store
Shirin: And they will help you in best way
A: ok, so i just explain the same info in-store and they will help me?
Shirin: Yes sure .
A: ok Shirin thanks for your help i will try that asap, thanks again and goodnight
When I went into the Bury store, the store manager just shrugged his shoulders and said he could do nothing, his attitude stunk, hence my call to EE to cancel my contracts
I will givem a call 2moz c wot they say!

Edited By: Pateo on Jan 14, 2014 23:30

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