free make up brushes worth £39 on a £40 spend at the body shop - HotUKDeals
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free make up brushes worth £39 on a £40.00 spend at the body shop

£40.00 @ The Body Shop
hi all i have just been on the body shop and if you spend £40 you get a set of make up brushes worth £39 free plus if you are a love your body card holder you also get 30% off too. i have just got £4… Read More
greyparrot Avatar
7y, 7m agoFound 7 years, 7 months ago
hi all i have just been on the body shop and if you spend £40 you get a set of make up brushes worth £39 free plus if you are a love your body card holder you also get 30% off too.
i have just got £40 worth of things plus the free brushes and then its taken 30% off so cost £28 delivered.
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#1
The Body Shop make-up brushes are fab, so to get them free is HOT !
#2
Hi, thanks for that. I had put in an order that didn't quite come to £40 because I had read the blurb on the site that said that a) the brush offer couldn't be used in conjunction with any other offer and b) the £40 had to be after any discount.

I then saw this and went back and ordered everything again plus a little something else that took me over the £40 and lo and behold the brushes appeared for free!

I figure I can return the first lot to the store.

I'll keep my fingers crossed and see what happens, lol.

Op, have you received a confirmation email yet? I haven't received one for either of my orders.
#3
toomanychoices
Hi, thanks for that. I had put in an order that didn't quite come to £40 because I had read the blurb on the site that said that a) the brush offer couldn't be used in conjunction with any other offer and b) the £40 had to be after any discount.

I then saw this and went back and ordered everything again plus a little something else that took me over the £40 and lo and behold the brushes appeared for free!

I figure I can return the first lot to the store.

I'll keep my fingers crossed and see what happens, lol.

Op, have you received a confirmation email yet? I haven't received one for either of my orders.


no i havent its strange i have orders for me and my 13 year old daughter but then on trying to place a order for my eldest daughter it declined my card about 3 times dont understand why as i have the cash in my account.but the other orders are showing as paid so i will have to keep my eye on that.
#4
greyparrot
no i havent its strange i have orders for me and my 13 year old daughter but then on trying to place a order for my eldest daughter it declined my card about 3 times dont understand why as i have the cash in my account.but the other orders are showing as paid so i will have to keep my eye on that.


I thought perhaps it was because I had ordered at the weekend but I still haven't had a confirmation email this morning.

My orders both say paid that just don't seem to be in any hurry to let me know :?
#5
toomanychoices
I thought perhaps it was because I had ordered at the weekend but I still haven't had a confirmation email this morning.

My orders both say paid that just don't seem to be in any hurry to let me know :?


i have just rung them up and she has took my phone number and is going to look through my orders and ring me back, she said it was strange that i hadnt had the confirmation email but also said there seems to be a problem with my order. i will let you know what she says when she rings back.
#6
A problem? Like you are not going to get your brushes? lol.

Do let me know what she says. Ta.
#7
toomanychoices
A problem? Like you are not going to get your brushes? lol.

Do let me know what she says. Ta.


just recieved one of my orders and the other ones out for delivery. i have recieved the free brushes with this first order so its fingers crossed i get them with the second order.
#8
greyparrot
just recieved one of my orders and the other ones out for delivery. i have recieved the free brushes with this first order so its fingers crossed i get them with the second order.


That was quick! Did she ever get back to you?

I emailed them yesterday but haven't had a word yet. My orders still say paid and nothing else. Although when you go into 'view' like it suggests it says the items are Y1 whatever that might mean.

When did you actually order, please? So I can get an idea of how long to wait. Thanks.
#9
Newsflash. At 8.29pm today I got 2 emails saying my orders have been dispatched (1 each obviously) no reply whatsoever to my query.

Hope there's not going to be a problem with me taking some of it back to the shop as their customer service seems a bit lacking!

I'll let you know if I get the brushes. Good luck with yours.
#10
toomanychoices
Newsflash. At 8.29pm today I got 2 emails saying my orders have been dispatched (1 each obviously) no reply whatsoever to my query.

Hope there's not going to be a problem with me taking some of it back to the shop as their customer service seems a bit lacking!

I'll let you know if I get the brushes. Good luck with yours.


i have now recieved both orders seperate yesterday one came with royal mail the other with ups i have recieved the brushes with both orders. and no she didnt ring back i rang them yesterday and too be honest they are pretty useless and while she had me on hold the first lot came with royal mail then she told me the 2nd order is out for delivery with ups the status on mine was showing paid y2. good luck with yours.:)
#11
greyparrot
i have now recieved both orders seperate yesterday one came with royal mail the other with ups i have recieved the brushes with both orders. and no she didnt ring back i rang them yesterday and too be honest they are pretty useless and while she had me on hold the first lot came with royal mail then she told me the 2nd order is out for delivery with ups the status on mine was showing paid y2. good luck with yours.:)


Don't you just love a code with no key? lol. Mine have now moved from Y1 to Y2 so hopefully that means they are on their way like the email said.

I won't believe it till they arrive.

I don't think I'll be having a lot to do with the bodyshop after this. (never have before so why start now ;-)) I was just trying to come up with something for 'im indoors to buy me for christmas. I will be claiming my free birthday gift in April though - wonder if I'll get two as I accidently signed up twice...........:-D

Thanks for all your input - oh go on, its December now have a santa :santa:
banned#12
grey parrot are the brushes full size, my order still at Y1. no emails of order confirmation
#13
Greyparrot, I had to copy the email I just received from them, as you can see I think their comment about 'technical issues' is understated, lol. Sassie, I'm guessing they are full size as they are their normal £39 ones, I'm sure 'grey' will answer you though.

We are experiencing technical issues regarding this communication, and are working hard to resolve this issue



We would like to advise
that both
your order
s
ha
ve
been despatched with
UPS
and will be with you soon
1 Like #14
sassie
grey parrot are the brushes full size, my order still at Y1. no emails of order confirmation


yeah they are full size. i had no order confirmation then yesterday i checked online and it was still showing up as paid but it had changed to y2 then i checked my emails and i had a despached for one of my 2 orders but then recieved the 2 orders on the same day. if i was you i would just keep an eye out for it saying y2 because this will mean its been despached.
#15
toomanychoices
Greyparrot, I had to copy the email I just received from them, as you can see I think their comment about 'technical issues' is understated, lol. Sassie, I'm guessing they are full size as they are their normal £39 ones, I'm sure 'grey' will answer you though.

We are experiencing technical issues regarding this communication, and are working hard to resolve this issue



We would like to advise
that both
your order
s
ha
ve
been despatched with
UPS
and will be with you soon


it will probably come later on then i think it was at 4pm last night that i got my second order that was with ups. let us know anyway it will be interesting to see if you get the brushes as well
banned#16
thanks grey, last time i ordered from these i never received my order, that was my 1st order with them, this is my second and it aint looking good - lol
#17
sassie
thanks grey, last time o oirdered from these i never received my order, that was my 1st order with them, this is my second and it aint looking good - lol


i have never known the body shop to be this bad. i have had a few orders with them before and never had a problem so i hadnt a clue what had happened this time round so i rang them but they are just a waste of time to be honest.
#18
Both orders arrived just now, thanks :thumbsup:

I copied their email exactly as it came, the way it is set out suggests problems even on top of those they know about, lol.

I must say I find it difficult to believe they can't cancel orders once made. Surely the Distance Selling Regulations say they most provide this service?.

I'll take their word for it that the brushes are worth £39 (I know they are selling them for that on the website) but I'm a little underwhelmed by them. Still, I don't know a lot (well, anything) about makeup brushes so I'm sure they are 'good' ones if people tell me they are :)

I shall give one lot of stuff to my Husband to wrap and the other lot can go back to the shop when I'm next in Romford. If it causes them a problem then perhaps they should rethink their lack of helpfulness.

They also told me that they can't cancel the Love your Body card I accidentally duplicated so in essence I have two under my name - can they actually do anything? Come on Bodyshop, lift your game!
#19
how did you get 30% off greyparrot?

was is applied automatically because you were a love your body card holder?
banned#20
toomanychoices


I'll take their word for it that the brushes are worth £39 (I know they are selling them for that on the website) but I'm a little underwhelmed by them. Still, I don't know a lot (well, anything) about makeup brushes so I'm sure they are 'good' ones if people tell me they are :)


errmm i agree, although i did nip into shop to have a look at them, and they are priced at £39, but i certainly wouldnt pay that, but happ to receive them, finally, as a freebie
#21
Customer service! What customer service?

Because I didn't want the items I duplicated I took them into our nearest shop today and was told they needed to ask the manager. After about 5 minutes consultation they said "she's can't come down, she's on her lunch, you'll have to come back in about 45 minutes". I was a bit gobsmacked but I suppose as the items weren't faulty I couldn't complain too much.

So, I lugged them shopping with me, they were quite heavy, and duly went back an hour later except she was on a conference call. Then when she finally did surface she couldn't get one of the items to scan so gave it back and told me to call head office. This was after stopping and chatting to her colleague midway through my refund while they discussed the best place to go on the coffee run. I actually suggested somewhere in the end just so that I could leave the shop!

Sorry, Body Shop but you've lost my custom.

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