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Free wireless router for NTL customers?

phil001 Avatar
1d, 1m agoFound 1 decade, 1 month ago
Called NTL the other day as i was paying £17.99 for 1Gig broadband. Asked to speak to customer retentions.
Told them that Orange had offered me free wireless broadband (up to 8gig) for free with my new phone contract. I asked if they were willing to give any offers to keep me as a customer.

They said the best they could do was 2 gig for £9.99 a month.

When i asked about a wireless router they told me that i could go and buy one, phone them again and tell them how much it was, and they would credit it to my account!

This is what i did, and the full amount was credited to my account(i have not received my statement yet to check this).

Just thought i'd let people know in case there are any other NTL customers without wireless on here.
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phil001 Avatar
1d, 1m agoFound 1 decade, 1 month ago
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#1
For an extra 1.50 you will get 4Meg broadband. For 3 months at least. Then phone again and you will get it again! :)
#2
Well they were adamant that this was the best they could do! (at the time i rang)
And besides, i don't think i download enough to notice anything faster at the moment.
Also, i do not have a BT line so NTL is my only option.
#3
Anybody else tried this yet?!
#4
I think I might try tomorrow to see if I can get a deal.

I've just upgraded from 2mb to 4mb (£25/month) and have just bought a wireless router, what deal do you think I could ask for?
#5
I phoned last week to cancel my NTL 4meg and was offered 2meg @ 9.99 for 6 months
#6
This prompted me to phone Ntl for a deal, I have the 4meg speed 24.99 a month and I was also offered 2meg for 9.99 for 6 months or current speed
4meg for half price for 3 months. I opted for the 3 months option and was advised by Ntl person to phone again after 3 months to possibly get the other deal, or see what offers they have then. Didn't expect much luck as I only recently got a great deal on Tv and Phone package and thought a deal on broadband might affect that, but now I don't think it will, as I do pay this seperate to Tv package. Anyways, I am happy. Many thanks.
I already have wireless, but interested to know if anyone else has swindled a wireless router from them. :)
#7
I`m not bragging but you can push them further than the above deals. You need to get past customer services and on to the retentions dept.
3 months ago I rang up to cancel the lot, 4mb BB, full tv package and the phone. I told them i was going to talk talk for the phone and BB and Sky for the tv. They tempted me to stay by ( I had no intentions of leaving anyway) offering me 4mb for £12.49, £10 off the tv package and talk unlimted 24 free, for as long as i stayed with them.
#8
Hang on. You do know that NTl don't do 1meg broadband any more right? (I assume you meant meg not gig?).

All 1meg broadband is being automatically upgraded to 2meg for free, it's beeen rolling out over the last monthy or so.
#9
If i were you just go with Telewest as they offer better deals and i thnik they use the same phone line as NTL so it won't matter. I got 2mb for £9.99!
#10
im paying £17.50 for 10mb broadband & £5 phone line rental with free calls after 6 & free weekend calls,recently bought a laptop so have been looking for a wireless router but now seeing this im going to give them a ring,we can only try.
#11
Telewest are offering a free wireless router when you call them, they'll bind you into another 12 month contract though (not sure if that's what NTL CS are doing too, but if thats the case they should inform you of it).

Having said that, getting binded into another 12 month contract for a wireless router probably isn't the best deal you can get out of telewest!
#12
manzi
If i were you just go with Telewest as they offer better deals and i thnik they use the same phone line as NTL so it won't matter. I got 2mb for £9.99!


you do realise that where there is telewest there is no NTL and vice versa. Hence why they merged and stuff. They never deployed in the same areas....
#13
Hi, as NTL discution goes farther plz advice.
I am thinking to go for NTL broadband but was advice don't cos quality is no great,speed plays up and down and sometimes nothing at all.
Is this true? and how bad is it?
#14
I generally find speed is great. Then again I've got 10meg
#15
Artemis
(I assume you meant meg not gig?).


Haha yeh, had a stupid moment there!
Can a mod edit the original post please, wont let me edit the description?!
#16
ser03
Hi, as NTL discution goes farther plz advice.
I am thinking to go for NTL broadband but was advice don't cos quality is no great,speed plays up and down and sometimes nothing at all.
Is this true? and how bad is it?


i think people's experience varies, but most people I know find the service excellent, unless you need to call them!! :oops: line speed is great, only had a few days outage in 6yrs I had it. if you can get a good deal I still think its the best :D
#17
ser03, The only feasible option to cable is dsl. With dsl instead of connecting to a big router via digital, fibre-optic data cables, you connect to the big router via a telephone exchange and miles of technologically obselete copper wire designed for analogue voice signals. NTL and telewest speeds do not 'play up or down' whereas this *always* happens with alternative of 'up to 8Mb/s' touch-and-go dsl services. Telephone wires can't cope with 10 megabit/s whereas the top end speed of cable is huge; they can fit 10Mb/s down your cable with room for digital TV video & audio signals and a telephone line without breaking a sweat.
#18
Well thanks for comprehensive re-view i think i should go for Ntl then.:thumbsup:
ynniks
ser03, The only feasible option to cable is dsl. With dsl instead of connecting to a big router via digital, fibre-optic data cables, you connect to the big router via a telephone exchange and miles of technologically obselete copper wire designed for analogue voice signals. NTL and telewest speeds do not 'play up or down' whereas this *always* happens with alternative of 'up to 8Mb/s' touch-and-go dsl services. Telephone wires can't cope with 10 megabit/s whereas the top end speed of cable is huge; they can fit 10Mb/s down your cable with room for digital TV video & audio signals and a telephone line without breaking a sweat.

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