If you are tied in to a mobile phone contract with Virgin mobile you can cancel now as they are putting up various call charges as from 12th May 2008. This is a major change to the terms of your contract and you are within your right to cancel without any further charges.
Some changes to our standard charges
There are a few changes to our standard tariff happening from 12th of May we need to tell you about, too.
Your monthly package gives you a set amount of minutes to use to any landline and mobile network in the UK. If you use these up before the end of the month, youll switch onto our Pay Monthly standard tariff, which means calls to other mobile networks in the UK will cost 40p a minute from 12 May (right now they cost 35p a minute). Remember, this is only once youve used up your monthly allowance of minutes and texts.
Texts to other networks are also changing. Once youve used up your set amount of texts to any mobile network in the UK, youll use our Pay Monthly standard tariff, where texts to other UK networks will soon cost 12p a message (instead of 10p).
The next change only applies to you if you use advertised call forwarding services with numbers that begin 07 for example 07744 or 07755. These arent like normal mobile phone numbers, theyre services you can use if you want to manage your calls. From now on itll cost 40p a minute to use them from your Virgin Mobile phone. And just to let you know, if you have a bundle, these calls arent part of that.
One more thing to mention is that our 5p minimum call charge, for calls that last less than a minute, is changing to 10p. This happens from the 9th of June. But it only affects you if you make calls outside your monthly airtime package. If youd like to add a larger one or check the tariff you have is right for you, just visit virginmobile.co.uk
All in all, theres never been a better time to be with Virgin Mobile. Of course, as always, when we let you know about any new major changes you do have the right to cancel your Virgin Mobile service, but talk to us first!
We hope youll be with us for a long time to come.
The Virgin Mobile team
This is my first post so I hope I've done it right! :-)