Superdrug is one of the UK’s most famous retailers, operating almost 900 stores in every corner of the country. When customers need cosmetics, haircare products, perfumes, items for their baby or health supplements, Superdrug is often the first place they think of visiting. The company also runs plenty of discounts for customers to enjoy, and all the latest offers can be found at the HotUKDeals Superdrug listings. read more
Tomorrow (14/1) for one day only Superdrug are offering 20% off ALL of their own brand products for Super Saturday if you have their totally free health & beauty card.Stacks with existing offers so we…
Thought this was a great price for a 400g tub of Sudocrem free C+C / Instore or sign up at checkout for a Health & Beautycard & get Free Delivery. Beautycard holders also get an extra 10% off £5 spend…
The other way to buy Superdrug products is by logging onto www.superdrug.com and shopping online.
Product Categories at Superdrug
Superdrug stocks a huge range of products, many of them everyday essentials. When you shop at superdrug.com, the product range includes:
Make Up – Featuring products like bronzers, concealers, contouring products, primers, blushers, luminisers and highlighters. Also includes lip sticks, lip balms, lip gloss and lip liners, as well as mascara, eyeliners, false eyelashes and eyelash curlers.
Skincare – Includes after sun products, cleansers and toners, face wipes, facial masks, body butters, body moisturisers, coconut oil, hand creams, tanning products, treatments for conditions like acne or eczema and anti-ageing creams.
Fragrances – Includes perfumes, body mists, aftershaves, fragrance gift sets and celebrity fragrances.
Mother & Baby – Features essentials like baby wipes, nappies, baby oil, lotion and powder, baby food, bottles, sterilisers and medicines for colic and teething. Also includes dummies, baby monitors, breast pumps, night lights, pushchairs, travel cots and baby blankets.
Hair – Includes shampoos, conditioners, hair dyes, gels, styling sprays, tongs, straighteners, hair dryers, brushes, rollers, scrunchies and grips.
Men – Includes aftershaves, grooming products, razors, shavers, hair gels, deodorant, body washes and shower gels.
Toiletries – Features talcum powder, hand wash, shower gels, bubble baths, soaps, bath salts, loofahs, flannels, sponges, dental products like toothbrushes, toothpaste and floss. Also, includes female hair removal and sanitary products.
Electricals – Includes a range of appliances, from electric razors and shavers to hair dryers, straighteners, nail buffers, foot massagers, toothbrushes, light up mirrors and bathroom scales.
Health – Features supplements for body building and general health, cough, cold and flu treatments, sexual health products, fitness equipment, allergy treatments, first aid kits, foot care products, eye drops and items for pets.
Another useful feature of superdrug.com is the company's Online Doctor section. Regulated by the Care Quality Commission, the Online Doctor links customers with qualified doctors, who will assess your request for medications and recommend suitable products. They can then dispense private electronic prescriptions that will be fulfilled via first class post. It's a very convenient way for anyone who needs basic medication to ensure their medication is renewed when required.
Brands Stocked by Superdrug
Superdrug stocks a huge variety of world famous brands, including:
Buying items from Superdrug’s online store is simple. Just browse the product categories on offer or use the search box to find exactly what you need, click “Add to basket” and then “Proceed to delivery”. You don’t need to create an account at this stage, and can just checkout as a guest if you desire. Becoming a member of superdrug.com makes sense if you intend to become a regular customer, as it makes checking out much faster.
The Superdrug Loyalty Scheme and App
Superdrug runs a Health & Beautycard loyalty scheme which can deliver big savings to repeat purchasers. Card holders receive information about discounts, enjoy free delivery, receive bonus points to spend on Superdrug products and are provided with tailored product recommendations based on their previous purchases.
You can also download the Superdrug app where you get a digital Health & Beautycard that can be personalised with a selfie. Just scan your Smartphone in stores and top up your points. Furthermore, you get access to exclusive offers and treats and can find your nearest Superdrug store when you´re on the go with the Superdrug app.
Superdrug doesn’t just offer discounts to members of its loyalty scheme. The website constantly lists reductions on popular products, often by as much as 60%. To see what is currently on offer, head to the This week’s Star Buys section, which also features combination deals on essentials.
Superdrug also participates in seasonal sales at Christmas, New Year and the summer holiday period, as well as Black Friday, when major cosmetics and electricals brands see major reductions.
Payment Methods Accepted by Superdrug.com
Superdrug offers a range of payment methods to online customers, including: MasterCard, Maestro, Visa, Visa Electron, PayPal and points accumulated on the Beautycard loyalty scheme.
When you order with Superdrug, you can choose from a variety of shipping options, all with different expected delivery schedules and price points. Options include:
Order & Collect: In this case, your products will be delivered to the Superdrug store of your choice at no extra charge and will be available three days after placing the order.
Standard Delivery: Products will be sent to you within 3-5 working days. This option is free for Beautycard holders as well as any orders over £10. Orders below that come with a £3 charge.
Next Day Order & Collect: Collect your products within a single working day at a cost of £1.50 for orders under £10 and no charge for orders over £10.
Premium Delivery: The fastest shipping option. Have your products delivered to your door the very next day at a cost of £5.50.
None of the options outlined above include Saturday or Sunday as working days. If an order is placed on Sunday for next day delivery, the earliest it will arrive will be Tuesday. Next day deliveries also need to be placed before 18:00 the evening before, and all parcels are delivered via Royal Mail.
Customers can also track their orders by logging onto their Superdrug accounts and clicking on the “Order History” link. Superdrug also sends e-mails to all customers when orders are despatched.
Returning Items to Superdrug
Items purchased online can be returned either in-store or via the post within 28 days after they are received.
After the items are received, the procedure is different. You’ll need to fill out the “Return Summary” on the “Parcel Summary” that you received with your package.
Remember to include the quantity of the items to be returned and the reason for your return.
Now, package the item(s) up with the Returns Summary in a new parcel and attach the Freepost Returns Label you received with your original package. This entitles you to send packages below 5kg in weight free of charge. Packages must also fit within the dimensions 61 x 46 x 46 cm.
The returns address is:
Customer Returns Manager Superdrug Stores plc Stadium Way South Elmsall Pontefract West Yorkshire, WF9 2XR United Kingdom
Alternatively, you can take items back to Superdrug stores. If your item was received in a damaged state, a refund or exchange will be arranged. Remember to bring the despatch note received with your original purchase, your printed order confirmation and the credit or debit card that made the purchase online.
Superdrug’s Social Media Presence
Superdrug have a vibrant social media profile and use most major platforms to communicate with customers. You can get in touch with them or follow their sales on:
Another good way to stay in touch with what Superdrug have to offer is their online blog. Focused on providing handy advice about beauty and fashion, “That Superdrug Feeling” is a goldmine of information about the company’s product range.
If you need to make a complaint or have a query about any of Superdrug’s services, getting in touch is simple. You can reach them at:
Phone: 03456 710 709 (Monday to Friday, 8:00-19:00, Saturday 9:00-18:00 and Sunday 9:00-17:00)
The Superdrug Customer Team 118 Beddington Lane Croydon Surrey, CR0 4TB United Kingdom
For basic queries and general information, it’s probably best to use the FAQ on Superdrug’s website, which provides all you need to know about returns and shipping.
Superdrug is the first place millions of people go to buy everything from lip gloss and mascara to sun cream and toothpaste, so why not save money by taking advantage of Superdrug discounts? The company offers a constant stream of discounts and all of them can be found at the Superdrug HotUKDeals pages.