Hotel For Dogs Blu-ray - £4.85 @ Zavvi/Hut - HotUKDeals
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Hotel For Dogs Blu-ray - £4.85 @ Zavvi/Hut

whizzkid Avatar
6y, 10m agoFound 6 years, 10 months ago
Good price
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whizzkid Avatar
6y, 10m agoFound 6 years, 10 months ago
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Comments/page:
#1
odered this a few days ago and sent me dvd not bluray from the hut
#2
Still £16.99 at amazon and hmv.
#3
joni5
odered this a few days ago and sent me dvd not bluray from the hut


Snap! I have emailed Zavvi and got a reply saying they will replace the 'wrong item'. However, I think they will refuse when they check the stock number and see it's for the dvd, although it's their error.
I am already having a battle with them over the £2.50 gift vouchers HUKD gave out at christmas as they didn't work. Almost a month after I contacted them and they are still messing me about. :x
#4
GAVINSM
Still £16.99 at amazon and hmv.


This is NOT the blu-ray, it's an error by the hut group.

Whizzkid, the picture you have posted is not the pic on Zavvi.
#5
I posted this the other day and was deleted as people said it was the dvd and not the blu ray.
#6
A price search for blu-ray didn't show it, but it's a dog of a site.
banned#7
showing as £6.85 when clicked?
#8
JustifiedAncient
showing as £6.85 when clicked?


Yes, looks like they've spotted their mistake and corrected it - it doesn't say blu-ray any more.
#9
Hello phil

Thanks for contacting us at zavvi.

Please do not reply to us at this e-mail address as we will not receive your message. This is an automated response.



For your records, your original query was:

Is this the blu ray or thr dvd as some have said it's the dvd

http://www.zavvi.com/blu-ray/hotel-for-dogs/10044302.html?affil=BUYAT



One of our customer services advisors has reviewed your query and we are able to confirm the following:

Hi phil

I can confirm that this is the DVD version of this film.

I hope that this helps, let me know if you need any further assistance.

Kind regards
Marianne
#10
I ordered too and got the dvd last night it was showing as Hotel for Dogs bluray on my account and i emailed them to complain . Low and behold this morning its showing as dvd next to the order :x and they said i ordered the dvd have they done this to anyone elses accounts ?


Chaos
#11
Chaos_Theory
I ordered too and got the dvd last night it was showing as Hotel for Dogs bluray on my account and i emailed them to complain . Low and behold this morning its showing as dvd next to the order :x and they said i ordered the dvd have they done this to anyone elses accounts ?


Chaos


Yes, me!
I emailed them on Wednesday and said that they had sent the wrong item. They told me they would replace it and gave me a returns number.
Then last night, I logged into my account to check my order number and saw that 'blu-ray' had been changed to 'dvd'. This morning I rang and asked what was going on and the woman went away, came back and told me that it was a mistake and that the blu-ray hadn't even been released yet! I asked, how come Amazon are selling it then? (It was released in July 2009.)
Anyway, she is going to try and sort it out and get back to me on Monday.
Chaos, did your packing slip state blu-ray as well? Mine did.
In case there is any argument, I have screen shots of it being sold as a blu-ray and also of the despatch details in my order history. I will fight this to the end!
#12
Jagron
Yes, me!
I emailed them on Wednesday and said that they had sent the wrong item. They told me they would replace it and gave me a returns number.
Then last night, I logged into my account to check my order number and saw that 'blu-ray' had been changed to 'dvd'. This morning I rang and asked what was going on and the woman went away, came back and told me that it was a mistake and that the blu-ray hadn't even been released yet! I asked, how come Amazon are selling it then? (It was released in July 2009.)
Anyway, she is going to try and sort it out and get back to me on Monday.
Chaos, did your packing slip state blu-ray as well? Mine did.
In case there is any argument, I have screen shots of it being sold as a blu-ray and also of the despatch details in my order history. I will fight this to the end!


Just looked at packing slip mine says bluray too so they have just had another email. Why can they not just admit their mistake and stop trying to cover it up :x

Chaos
#13
Jagron
Yes, me!
I emailed them on Wednesday and said that they had sent the wrong item. They told me they would replace it and gave me a returns number.
Then last night, I logged into my account to check my order number and saw that 'blu-ray' had been changed to 'dvd'. This morning I rang and asked what was going on and the woman went away, came back and told me that it was a mistake and that the blu-ray hadn't even been released yet! I asked, how come Amazon are selling it then? (It was released in July 2009.)
Anyway, she is going to try and sort it out and get back to me on Monday.
Chaos, did your packing slip state blu-ray as well? Mine did.
In case there is any argument, I have screen shots of it being sold as a blu-ray and also of the despatch details in my order history. I will fight this to the end!


did you end up getting your blu-ray? I ordered this as it said £5.85 for blu-ray on google shopping as well as on thehut.com's site, got a DVD but my packing slip says blu-ray, i made a copy of my packing slip before sending the DVD back, which they told me to send for a replacement.

low and behold, they sent me yet another DVD :x so I will send it back, the amount they spent on postage back and forth means they might as well have given me the DVD for free :thinking:

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