JD Sports: The Way to UK’s Leading Sports Fashion Retailer
JD Sports has come a long way since being founded in the Lancashire town of Bury in 1981. By 1996, the firm had been listed on the London Stock Exchange and was operating a nationwide network of sporting goods stores. The company then expanded rapidly, acquiring First Sport (and 200 new shops) in 2002 and AllSports (70 stores) in 2005. Since then, it has expanded into international markets, opening stores in France and Ireland, and has become a fixture on UK high streets across the country.
Ways to Purchase JD Sports Products
Alongside its stores, JD Sports has a website at www.jdsports.co.uk that allows customers to purchase a wide range of sporting goods online. However, the company’s major focus is on physical stores and it currently runs more than 850 outlets across the UK and the rest of Europe. Finding a store nearby is made simple with the firm’s store locator tool on their website. All you need to do is enter your postal code and a map will show where the nearest JD sports outlet is located.
Using the JD Sports Online Shop
JD Sports stocks sporting goods across a wide spectrum of different activities and for all ages and sizes. The online product range currently includes the following categories:
- Footwear – JD sells women’s and men’s sporting shoes, including hi-top trainers, classic trainers, boots, plimsolls, beach sandals and flip-flops, running shoes and football boots.
- Men’s clothing – The firm’s men’s clothing range includes hoodies, track pants, vests, t-shirts, sweaters, swimwear, football kits, cricket clothing, polo shirts, shorts and tracksuits.
- Women’s clothing – Along with the clothes listed above, the firm’s women’s clothing selection includes leggings and sports bras.
- Accessories – Accessories for men and women include winter wear like hats, gloves and scarves, as well as sunglasses, backpacks and sporting equipment.
- Branded football kits – JD Sports stocks a wide range of football kits, including all Premier League teams, major international teams and leading European teams such as Barcelona.
- Fitness equipment – Running and gym-related products include gym shoes, headphones, tracksuits, running tights, bags and fitness bras.
In the product range of JD Sports there are lots of well-known sporting brands. Labels stocked by the firm’s online store include:
Deals Offered at jdsports.co.uk
The JD Sports online store includes a Clearance section, where customers can find savings of up to 50 percent on branded goods. The firm regularly runs sales on particular product lines, such as men’s footwear and children’s goods. It is also an active participant in Black Friday sales, which take place in late November. Expect JD Sports to offer a selection of seasonal discounts, and check the JD Sports HotUKDeals black friday pages to keep track of them as they are announced.
Ordering From JD Sports
Customers shopping with JD Sports do not need to sign up for the firm’s online ordering service, and can proceed as a guest by entering their email address. However, signing up does provide additional services that could be attractive to many purchasers. Registered users are sent a regular eZine, featuring the company’s latest products and discounts. Customers can also take advantage of a one-off sign up discount when they submit their registration details.
Payment Methods Accepted by jdsports.co.uk
JD Sports currently supports most common payment methods, including MasterCard, Visa, Visa Electron, Maestro, American Express and PayPal. The firm also uses MasterCard Secure Code and the Verified by Visa service to ensure that all transactions are secure.
Shipping From JD Sports
Standard delivery of JD Sports items should take place within 3-5 working days and is free with any orders above £50 (£3.99 for all other orders). Customers can also benefit from next day delivery if they order before 9:00 (Sunday to Friday) or 8:00 on Saturdays. This comes with an extra charge of £5.99, but is free with orders above £100. Be aware that some postal codes in the UK are not eligible for next day delivery, including several in London. Goods can also be ordered for delivery to a local JD Sports store for free within 3-5 days, if this is more convenient. You should receive an email and SMS when the delivery has been made – and remember to take a piece of ID to the shop when you collect.
All deliveries can also be tracked, and you will receive a link to the tracking page when your order is confirmed.
Returning Goods to JD Sports
JD Sports offers a 14-day returns policy. After that point, no returns will be accepted, but if you make the deadline you can claim your money back or arrange an exchange. You can also take any damaged or inappropriate goods into a local JD Sports store with a print out of the despatch email and your credit or debit card, and an exchange can be processed on the spot.
The easiest way to return items is via the Collect+ service. Simply log onto the Collect+ website and create a label to suit your package. Print this label and attach it to your parcel, and drop it off at one of the 5,800 stores served by Collect+. A store locator can be found on their website to make the process easier.
Alternatively, you can fill out the returns section of the despatch note you received with your package, attach it to the parcel and send your items to:
JD Internet Returns
Kingsway Business Park
Rochdale, OL16 4FW
If you have any queries about the returns process, contact JD Sports Customer Service Team at [email protected].
JD Sports on Social Media
If you want to keep up to date with JD Sports, the firm has a presence on the following social media platforms:
The company also offers a frequently updated blog site, which focuses on developments in the world of sports fashion and introduces promotions offered by JD Sports..
Using the JD Sports App
The JD Sports app is available from the iTunes and Google Play app stores and allows customers to shop via their smartphone devices.
Contacting JD Sports
Customer service is generally accessed via a form on the JD Sports website, which includes a set of frequently asked questions.
However, the firm also offers a customer service helpline in line with its Customer Charter, which aims to answer every call within 30 seconds. You can reach the customer service via the telephone number 0161 3937055 or by writing to the email address [email protected].
You can also contact the company via post at:
JD Sports Customer Care Department
Bury, BL9 8RR
If you have any issues that the customer service team cannot resolve, you can also escalate a query to the JD Sports Customer Champions Team. For the most common queries, the firm’s FAQ section should provide the answers that you require.
Keeping track of the savings on offer from a big sports retailer like JD Sports can be time consuming. As an alternative to signing up to the company newsletter and keeping tabs on their social media presence, you can find any discounts as they are announced at the JD Sports HotUKDeals pages.