Just a reminder - 30 day price drop policy at Amazon - reclaim the difference if prices go down! - HotUKDeals
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Just wanted to post a reminder now that we are seeing Amazon dropping the prices of so many items. Keep checking becuase I have reclaimed money on 7 items already in the last couple of days.

Basically if the price is reduced within 30 days you send them a message and they refund you the difference. Simple and easy with no fuss from them.

Click on Help, find the order, highlight the items and click Contact Amazon - then just type in the prices and away you go.

Make sure the price you are seeing now is Amazon and not a marketplace seller though...
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apreading Avatar
8y, 11m agoFound 8 years, 11 months ago
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1 Like #1
UPDATE: Later posters contradict this view of mine so please ignore me. Certainly the system a year ago used to have just the one opportunity to claim, but Amazon do keep revising their online system, and others have RECENT experience of getting multiple refunds so ignore me

Remember you can only make ONE claim for each item you bought.

So if you bought an item at £30 just before Xmas
Then find it's only £25 in Jan sales you can claim £5 refund.

BUT then if in mid-Jan final sales (still within 30 days) they cut it to £10 you can't claim another £15.

WHEREAS if you had held your nerve and claimed mid-Jan you'd have got £20 refund.

And DO recognise that Amazon OFTEN vary prices up/down, even if only by a few pence/pounds, so over 30 days there CAN be quite a lot of variation. Adds a bit of excitement/gambling into the equation :)
#2
mk-donald;1368382
AND remember you can only make ONE claim for each item you bought.

i would beg to differ. not sure if you got this from Amazons T&C's or from personal experience, but my own experience has been you can claim more than once. :thumbsup:
:santa:
#3
:santa: Can you please tell me where I can find the Amazon 30 day price drop policy as most of the stuff I've bought has been reduced.
#4
#5
Some people have said elsewhere that this no longer works and they don't do it any more? Can any one confirm this is still around?
#6
yep this has worked for me in the last couple of weeks on the Bumblebee Beatmix...I ordered @ 13.99..3 days after I recieved it it was reduced to £9.99...e-mailed them and got a £4.00 refund
#7
I did this on Tuesday and received £13.55 total refund on 5 different items :thumbsup::):santa:
#8
I bought a toy for £13.99, it was reduced to £9.99, so I claimed a refund and received it within 24 hours.

It was again reduced this week to £8.80, so I wrote again to express my surprise ;-) and got the £1.20 refunded within the next 24 hours again.

I like Amazon :-D
#9
Tight 4rses !! :p
#10
Thanks, I bought a wii charging stand less that 30 days ago for £14.98 and its dropped by £6 when i checked today, have emailed for refund. thanks for the tip!
#11
Thanks apreading I was looking for the details of this the other day, every little helps and I've just submitted for refunds of about £12 for three items!
#12
Don't forget to take screenshots though and/or put it in your basket to show it was available at the time. I was refused first time as they said it wasn't in stock any longer, ie when they looked at stock levels on reading my mail. Refunded ok though when I showed them it was still in my basket from when it was. Quite impressed with Amazon.
#13
pfpf
i would beg to differ. not sure if you got this from Amazons T&C's or from personal experience, but my own experience has been you can claim more than once. :thumbsup:
:santa:


You can claim more than once I do it all the time.
#14
Now here is an opportunity:

Design a web-based service where you enter what you've bought, what you've paid, and it periodically checks the current price, and e-mails you if it has dropped :)
#15
Does anyone know if Argos has something like that as well?
#16
Amazon are great for customer service, great prices and fast delivery. They've never let me down.
#17
delivery can be very slow at times
#18
:thumbsup: Now that is a good tip, nice one.
#19
mrbill
Now here is an opportunity:

Design a web-based service where you enter what you've bought, what you've paid, and it periodically checks the current price, and e-mails you if it has dropped :)


Not exactly the same, but if you put all the items you have bought in your basket and save for later then whenever you click on the basket it will tell you of any price changes... Saves hunting around for them.

And yes, you can claim more than once - have done that in the past.

Got nearly £30 back from them already over the last 2 days...
#20
mk-donald
AND remember you can only make ONE claim for each item you bought.

So if you bought an item at £30 just before Xmas
Then find it's only £25 in Jan sales you can claim £5 refund.

BUT then if in mid-Jan final sales (still within 30 days) they cut it to £10 you can't claim another £15.

WHEREAS if you had held your nerve and claimed mid-Jan you'd have got £20 refund.

And DO recognise that Amazon OFTEN vary prices up/down, even if only by a few pence/pounds, so over 30 days there CAN be quite a lot of variation. Adds a bit of excitement/gambling into the equation :)


pfpf
i would beg to differ. not sure if you got this from Amazons T&C's or from personal experience, but my own experience has been you can claim more than once. :thumbsup:
:santa:


:thumbsup: nope...that's not true...
you can claim as many times as you want!
as long as is still within that 30 days of your purchase.
i've did that...so I can assure you. you can definitely claim refund more than once.
#21
mieciux
Does anyone know if Argos has something like that as well?


I was pleasantly surprised by Argos about a week ago. About 2 weeks ago I ordered a 10-1 games table for 89.99 via Argos Direct. It came a few days later. Then on here I saw that it was reduced to 44.99. I rang AD and said I wanted to have the table collected and I would re-order. They told me they operate a 'sales price refund'. If you find the item at a lower price, ring them. If you have had your item more than 30 days you will get an immediate refund. If not, then they update your order with the current selling price and you have to ring back after 30days of having the original item for your refund. It sounds very odd, but the 30 day thing is to stop you claiming your refund and then taking the item back instore with your original receipt.

Hope that helps, sorry to hyjack the thread.
#22
Also done this recently with no problems.
Customer service is generally excellent at Amazon.
#23
All the items i have bought recently have went up! Some £1, others £10, one even £19!!

Love it when i save some monies
#24
I must be being really thick - I'm all up for this but can't find this in the T&C's anywhere on the website. Can someone quote it for me, The link on the front page is just showing me a summary of my outstanding order?
#25
meispete
I must be being really thick - I'm all up for this but can't find this in the T&C's anywhere on the website. Can someone quote it for me, The link on the front page is just showing me a summary of my outstanding order?


All you have to do is log in to your account, then on the bottom link there's Contact Us.
Then, you will get to choose the item that you recently purchase. Click on that, you will be able to choose either you want to contact them by email or phone. Click on email and just write a simple email saying there's a price difference and you would like to have the refund.

That's how I did it.

Hope that helps
#26
I have done this with Amazon a couple of times. They do refund the difference but you have to ask them. It definitely works.
#27
mrbill;1368537
Now here is an opportunity:

Design a web-based service where you enter what you've bought, what you've paid, and it periodically checks the current price, and e-mails you if it has dropped :)

It's been done already :)
I use http://amazingrefund.co.uk/ for all my Amazon orders.
As some have said - the hardest part is finding the link for requesting the refund - this site has all the info.
Hope this helps a few people.
#28
Has anyone tried claiming out of the 30 days timescale, do they honour it anyway or refuse outright? Only asking because I pre-ordered the single disc version of 300 more than 30 days ago, but the actual despatch was a couple of weeks later. Probably doesn't apply but will give it a shot anyway.
#29
Hi

I bought a flying dinosaur reduced from £39.99 to £ 29.99, it then went down to £20.99 so i telephone on their FREEPHONE number 0800 2796620 and i got a refund 0F £9. It then went down to £14.99 so i phoned again and got an extra £6 back , it then went down to £11.23 but by the time i contacted them it had gone back to £14..99 but never mind i was quite happy with the £15 refund!!
#30
jamjar
Has anyone tried claiming out of the 30 days timescale, do they honour it anyway or refuse outright? Only asking because I pre-ordered the single disc version of 300 more than 30 days ago, but the actual despatch was a couple of weeks later. Probably doesn't apply but will give it a shot anyway.


Give it a go and let us know what they say :thumbsup: EDIT: should be fine:

Amazon

We are only able to adjust the price of an order in instances where
less than thirty days have passed between the date on which an order
was dispatched and the time that an item is reduced in price on our
site.
#31
mrbill
Now here is an opportunity:

Design a web-based service where you enter what you've bought, what you've paid, and it periodically checks the current price, and e-mails you if it has dropped :)


It's also been done here: http://www.pricealerter.co.uk
#32
Also can a mod please merge this with the existing thread as many of the questions have already been answered in that thread:
http://www.hotukdeals.com/forums/showthread.php?t=39268
#33
jamjar
Has anyone tried claiming out of the 30 days timescale, do they honour it anyway or refuse outright? Only asking because I pre-ordered the single disc version of 300 more than 30 days ago, but the actual despatch was a couple of weeks later. Probably doesn't apply but will give it a shot anyway.


I have clamed from date of dispatch which was 3 weeks later than date of order without a problem:thumbsup::santa:

Charlie12 beat me to it:thumbsup:
#34
worked for me just now after i phoned them.
I got the dr who tardis playset for 25 quid down from 40 but its now 12.99; they refunded the differences.

Hell of a toy for just 12.99; I might order another one :)
#35
Bought the Ricky Gervais DVD from Amazon on Saturday it was £13. They reduced it to £8 on Monday. I rang up on Tuesday and they refunded me the £5 difference back.
#36
do i have to wait until my item has been delivered before i claim my refund
1 Like #37
My favourite Amazon price-drop checker is :

http://www.priceprotectr.com/

(works fine on the Amazon UK site, and is by far the slickest interface out of the price-check sites I've found)


also, just to add - I have received multiple price-drop refunds on the same item within the 30-days
#38
Thanks for pointing this out apreading got a couple of refunds on items today

cheers
#39
If the refund brings the price below the £15 p&p threshold, do you then have to pay p&p?
#40
Thanks for reminding me of this!

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