For anyone with O2 on a "business" contract (which is not uncommon - I have one - for personal use and the contract is called "best of business".)
I have just formally been sent a letter informing me that O2 are going to start charging for 0845, 0870 etc calls from 28 September and no longer allowed out of free minutes. These calls will now be charged at a whacking 17p + Vat per minute.
This was previously posted in this thread http://www.hotukdeals.com/forums/showthread.php?t=73528
- but rather than adding to a "dead thread", I thought I'd re-post since this is a new development and whislt related, not the same as this is for those on a "business" contract.
The only reason I signed up for O2 was because these type of numbers were free.
So a clear change of contract and due to it adversely affecting those on it dues to increased call costs, you will be allowed to legally cancel.
However, be prepared for a battle. They will not accept this over the phone. Like they are doing to you, YOU must put your cancellation in writing to them. I will post one of the letter examples that people have used here later today.
I was going to cancel the last time this info was posted - but it didnt affect me on my contract. This time it does - and I will!!!!
NOTE: THIS IS FOR ANY 02 CONTRACT - not just a business one as originally posted.