LG KP500 Cookie (Clearance) - FREE with 12 months FREE line rental on a T-Mobile 18 month contract (£15, 100mins, 100txts /month) @ e2save - HotUKDeals
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e2save.com have the LG Cookie touchscreen phone for FREE on the T-Mobile Combi 15 tariff. It's an 18-month contract, charged at £15 per month. It gives you 100 any time, any network minutes and 100 text messages each month. After the 18 months are up, you are free to cancel your contract and keep the phone. You get 12 months' free line rental, by redemption, so it works out at just £5 per month on average (after cashback) for the phone, minutes and texts!

The LG Cookie is an affordable touch-screen mobile phone with handwriting recognition and a built-in stylus for ease. With a massive 3 inch TFT display screen you'll be able to view all your pictures and videos with quality. The LG Cookie is jam-packed full of essential features! The built-in 3.0-megapixel camera and video recorder are great for capturing all those fun, spontaneous times. The FM Radio and MP3 Player are just what you need to listen to the latest and your favourite music tracks. You'll be able to store all your favourite tracks and photo's with the 48MB internal memory. But what's even better is you can get up 8GB of external memory with MicroSD memory card! Viewing pictures is great on the LG due to the Accelerometer which allows the display screen to auto rotate so you can view pictures` both landscape and portrait! Plus you'll have WAP 2.0 which allows you to access your emails and a range of information from the internet!

This offer works by cashback which you claim from e2save.com at specified intervals. You have a massively generous 60 days to send the claim. You must have paid each bill in its entirety, so please only use this deal if you can afford to pay the bills on time and remember to keep on top of the cashback. Use recorded delivery when sending the claims, or better still - special delivery with consequential loss cover. e2save.com is a subsidary of The Carphone Warehouse, and are fairly reliable when it comes to cashback.


"By using reconditioned/clearance stock, we are able to offer you even further savings on your monthly line rental! These items are either ex-demonstration, trial or mail order returned. These are not flawed products although they may carry very minor cosmetic marks. For your peace of mind, each and every handset has been quality inspected by our engineers & reconditioned if necessary. Each handset also comes with a full years manufacturers warranty. Please note that reconditioned handsets are usually repackaged once tested and do not come in the original branded box. These products are only packaged with a charger, other accessories and memory cards are not guaranteed."
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[center][size=6]The LG Cookie KP500 @ e2save.com[/size]
[size=5]12 months free on a bargainous 18 month T-Mobile contract!!

Please see the next two posts for my guide to cashback contracts.

[SIZE=5]Ducky's Guide to Cashback Contracts[/SIZE]

[SIZE=5]This guide may make the whole thing seem really daunting. It’s not. This guide is just very thorough - it’s been written like this in order to give you the most help possible with your purchase.[/SIZE]

Cashback contracts are very common, and a very good way of getting a cheap mobile contract. They begin at £0 - that’s right, totally free for the total contract term and you even get a free phone (although these deals are less common at the moment). So what’s the catch? It seems that people are becoming more aware to the risks involved. We hear a lot of people not receiving cashback or having problems. A lot of the time this is due to the stringent terms and conditions which the companies enforce, which consumers do not follow correctly and subsequently lose their caashback. Here are a few tips which will help you to succeed with your cashback…

First of all, it’s nice to know how cashback works. It all varies, but it generally works like this. The network set their commissions each month. They pay an amount to the retailer for each connection on each tariff. The retailer can then offer this commission to you in the form of a free phone and/or cashback. You pay the full amount to the network who send you bills. You then send specified bills to the retailer at specified times who will send you a cheque for the cashback, returning the correct amount of money to you. The amount the retailer gives you depends on the commission they receive for that tariff. The zero-cost line rental offers can work in a number of ways. Either the network gives the retailers more commission than the tariff in the hopes that you’ll make lots of calls and texts and earn them more money and stay with them after the contract is up or the retailer relies on some people forgetting to claim or not follow their T&Cs. Keep your eye on the ball and you will beat them at their own game quite easily…

[B]Who to Contact[/B]

There’s two (or three) parties involved. These are the mobile network , the mobile retailer and the cashback site you have purchased through. It’s important you contact the correct one with your questions and complaints.


e.g. o2, Orange, T-Mobile, Virgin Mobile, Vodafone, etc.
This is the company you pay the money to. They also send you the bills. Their job is to provide you with the minutes and text messages you use to keep in touch with your friends, family and colleagues.
The network has nothing to do with your cashback. Although if the retailer has performed against the network’s code of practice you can complain about them to the network. This requires a lot of logs and evidence.
From this summer, there will be hopefully new rules enforced by OFCOM which will require networks to be more responsible for cashback deals which have gone wrong.


e.g. Carphone Warehouse, e2save, Phones4U, Mobiles2YourDoor, OneStopPhoneShop, etc.
This company sells phones and contracts for the network. They will be the people you have bought the phone off.
This company provides you with the cashback. All cashback claim queries should be sent to your retailer.

Cashback Site

e.g. QuidCo, TopCashBack, Rpoints, etc.
This is confusing. This company has nothing to do with your cashback claim. They simply give you a small amount of money to purchase via their website. This does not need to be claimed for. Queries regarding cashback claims should not go to these websites. Similarly, queries regarding the status of your cashback via these websites shouldn’t go to the retailer!

[B]How to succeed…[/B]

Be sure

Read the terms and conditions carefully. They outline EXACTLY what you need to do to claim your cashback. Print off a couple of copies if possible and keep them safe. If anything is unclear to you, ask here or ask the company’s customer services department.
Read the terms and conditions again. It sounds silly, but you really must read them over and over again!! Read through them until you remember it all clearly and understand the terms fully. If you don’t follow the terms correctly then it will cost you literally hundreds of pounds and only you will be to blame.

Make sure you have everything you need. If the terms and conditions say you need cashback claim vouchers then make sure you have received them. Most companies only give you 7 or 14 days to request missing vouchers, and they’ll regularly allow them to go “missing” where possible. Also, some companies require you have a receipt or dispatch note to send in or a copy of it with each claim. Check this in the terms and conditions and if you need one make sure you have it. If anything is missing don’t hesitate to get in touch with the company!

Don’t assume ANYTHING. If you aren’t sure, talk to the customer services of the RETAILER you are dealing with. If you are still unsure, feel free to ask questions on HotUKDeals and someone will help you!

Ask the customer service team lots of questions. Emails can often be more useful than telephone calls where urgent responses aren’t needed because you can keep a record of what has been said. Don’t be scared to ask lots of thorough questions.

Complicated Terms

Check the retailer terms and conditions to check if bills to be sent out are outlined by bill number, month number or number of days of connection. If you are unsure then contact the retailer to clarify or ask on HotUKDeals where someone will help you.

Stay Organised

Read the T&Cs carefully and work out EXACLTY which bills you need to send off . Ensure you understand any differences between the number of the bill, the month of the bill, or the number of days after connection.

Remind yourself. Set reminders. Lots of them. Write it in your diary. Add it to your phone’s reminder system. Stick post-it notes everywhere. Add reminders in your email program. Sign up to a reminder service such as www.memotome.com who will send you emails at the necessary time. Whatever it takes.

Keep it all safe. Put all of your documentation, including bills, vouchers, printed terms and conditions, copies of any written communication with the company, etc all together and in a safe place. Don’t forget where they are or allow it all to get spread around the house! I can’t stress how important this is as you WILL need it later.

Send the bills as soon as you get all of the ones which you need. Don’t leave it until the last minute. When you have everything you need to send your claim, do it THAT DAY!!

Fill in the provided vouchers carefully and correctly (if your claim requires vouchers).

Print out a cashback date schedule. Use the T&Cs to make a table of when you need to claim your cashbacks. Something like THIS: Click Here. Make it as colourful and personalised as you like and stick it somewhere obvious where you will remember it. Maybe add more detailed and fool-proof instructions for yourself to this.
[B]Precautions You Can Take to make sure you will receive your cashback[/B]

Photocopy everything you send. You will usually have to send the originals (check the terms and conditions as some retailers do accept photocopies), but keep a hard copy of anything you send including bills, letters, emails and anything else you may send the retailer. You can refer back to this if they ever make a fuss.

Send claims recorded delivery at a minimum. This is VITAL. Send all claims by signed-for recorded delivery, or special delivery where possible. That way the retailer can’t pretend that they lost your claim because you can prove it wasn’t received. Some retailers such as OneStopPhoneShop will accept a recorded delivery number as proof of postage for missing claims. Don’t lose the slip you get from the post office for this.

If it is at all possible then send claims via Royal Mail Special Delivery with consequential loss cover. This insures the item, meaning that if it’s lost by the Royal Mail then they will have to pay the amount that you have lost as a consequence (the cashback). The consequential loss cover is important. If you don’t have this then you’re only covered for a few pieces of paper.Click here to learn more about The Royal Mail’s Consequential Loss Cover.

Do not send multiple claims together. Most retailers will ignore one of the claims if more than one claim is sent in the same envelope. Don’t try and save on the postage. Send them separately.

Pay all bills on time. Don’t leave any outstanding bill payments for the next month. Some retailers may see this as grounds to reject your claim.
Do not change your tariff. Some retailers have rules allowing you to change your tariff after a particular amount of time, however even if this is allowed it can only ever complicate matters. It’s best to stick on your original tariff for the duration of your contract.

Do not change the name of the account holder. It is important that the account holder name on the bill stays the same as the name the retailer has on record.

Do not change the direct debit details. Again, the direct debit details shouldn’t be changed or your claim may be rejected.

Try not to change the address on the account. Obviously, this cannot always be avoided but it is VITAL that you get in touch with the retailer’s customer service team before changing any details with the network.

It doesn’t matter if you make lots of calls or no calls. The retailer will rarely be bothered, and neither will the network. As long as the network are getting their payments and the retailer get their commission then it doesn’t bother them.

[B]Getting a contract with the intention of selling the phone on[/B]

It’s important to remember that you pay the full amount to the network each month. It is almost impossible to sell a phone on for the amount of the contract, so you are relying on the cashback. It is upto you to decide whether this risk is worthwhile. Obviously, the more contracts you have the more difficult it is to manage them. Defaulting on paying the network for your mobile bill can and will affect your credit rating.

[SIZE=4][B]It’s not impossible to claim cashback. It’s very possible. Just make sure you do it all correctly and follow the Terms and Conditions to the letter and you will be perfectly fine.[/B][/SIZE]
so the cashback process is really easy, im quite tempted by this.
Been reading your guide and think I'm gonna try one of these cashback things now, thanks for the confidence.
Good stuff ducky, will take a closer look.
Been taking a look and now I am going to crash and burn


was going to go for £15 a month, but with the cashback going all the way, it seems stupid not to go for the £20 a month for another 100 mins and txts, when really I'll only have to pay £40 in total over 18 months.


Thanks some more if this works.
Always a good idea to check out how reliable a company is before signing up and have a think about whether they'll still be about in 18 months.
Just to throw a non rebate into the fire Virgin have this free on an 18 month contract at £8.50 100M/100Tx and a possible £53 Quidco cashback.
Has anyone checked it with e2save to see if these are their GSM stock [unlocked] or T-Mobile branded [locked]?:thumbsup:
Just to throw a non rebate into the fire Virgin have this free on an 18 month contract at £8.50 100M/100Tx and a possible £53 Quidco cashback.

sounds even better, and have been burnt with cashback deals in the past, so wary of them now.:thumbsup:
Just to throw a non rebate into the fire Virgin have this free on an 18 month contract at £8.50 100M/100Tx and a possible £53 Quidco cashback.

About an extra £60 I believe in total (probably only about £30 taking quidco into account), but you'll save a fair bit on postage/hassle/risk so probably worth it.

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