M&M Direct Summer Sneak Preview. SAVE UP TO 75% ON CLOTHING - HotUKDeals
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New lines in at M&M Direct already with savings on!
Save up to 75%!!!

Ordered from this company in the past and they are great. Swift delivery and good returns policy.

Don't forget the free delivery code over a £30 spend ;)

Sorry if this has already been posted.
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#1
Just ordered from this company and the returns policy is awful!!! They do not offer a courier pick up and you have to pay for the parcel to be returned yourself,you only get it free if there is an item faulty. It`s just cost me £8.95 to send 2 items back.
#2
Thats the same policy wherever you buy!
They refund the postage charges on your card, if the item is faulty. Not if you've changed your mind!
#3
nufcash;2052432
Thats the same policy wherever you buy!


Not exactly. If you order from a catalogue you often get free returns and if you order from companies such as Topman and Republic you can return to store free of charge.

Didn't realise there was a free postage code though, so rep given for that. Wanted some stuff but hate paying for postage to get it to me.
#4
tinman
Just ordered from this company and the returns policy is awful!!! They do not offer a courier pick up and you have to pay for the parcel to be returned yourself,you only get it free if there is an item faulty. It`s just cost me £8.95 to send 2 items back.


In my opinion they are very good when returning items. I dont mind paying the postage for the wrong size or if i dont like the item when trying them on.

They shouldn't have to pay when you make the wrong decision.

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