Mamas & Papas is a UK brand that sells a range of baby products, clothing and nursery furniture. The store's founders have Italian roots and that is reflected in the designs they offer. HotUKDeals gathers information on the brand's discount vouchers, sales and special offers and publishes them on a special Mamas & Papas page. read more
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Mamas & Papas also offers a personal shopping assistant in store and you can sign up online for an appointment.
Products on offer at mamasandpapas.com
Mamas & Papas divides its online shop’s product range into eight categories, each focussing on a particular area of baby care.
Clothing – Here Mamas & Papas has a large selection of clothes and accessories for babies and children, from birth to six years. There are summer and winter collections for both boys and girls, including coats, dresses, swimwear and casual separates. You can also find occasion clothing and christening outfits.
Travel – You can choose to buy entire travel bundles, which incorporate coordinating prams, car seats and carry cots, or select individual items. There is also a reconditioned section selling second-hand pushchairs that have been safety checked before going on sale.
Nursery – From soft furnishings to nursery furniture and mattresses, this section covers everything you need to decorate a baby's room. You can choose to shop by collection, to create a coordinated look, or select individual pieces.
Feeding – This category covers baby feeding from birth to weaning. You can find bottles, highchairs, bowls, and lunch sets, along with cooking tools like steam blenders. There is also a selection of portable baby seating, which attaches to dining chairs for eating out.
Bath time – Here Mamas and Papas covers each aspect of keeping a baby or child clean, with plastic baths, mats, towels and changing stations. There's also a selection of toilet training items, including potty chairs and toilet trainer seats.
Playtime – The Mamas and Papas play range includes toys to keep children amused from birth to six. There are play mats and bouncers for babies, plus wooden toys and rocking horses for older children. You can choose to shop by behaviour, with toys designed for children who are teething, rolling over, sitting or walking.
Gifts – In this section Mamas & Papas has a range of gifts from luxury silverware and Moses baskets to simple soft toys. You can find baby gifts packed in a display case, personalise your selection and then pick out a card to go with it.
Bundles of Joy – Here mamasandpapas.com has bundles of goods based around four different themes; travel, for prams and carry cots, furniture, with wardrobes and cots, interiors, for quilts, covers and other soft furnishings, and finally gifts, which has presents for new babies and parents.
Shop for Brands at Mamas & Papas
Mamas & Papas designs and sells its own ranges, but it also stocks many other well-known brands, here's a list of those:
Getting the Best Deals from Mamas & Papas Every Day
In the offers section of its website, Mamas & Papas has reductions on entire lines and specific items. Most are reduced by between 15% and 25%. There is also a Clearance section with discontinued lines and out of season products available at up to 70% off. On certain weekends and holidays, Mamas & Papas holds a sale event with many lines reduced, they also send out voucher codes in their newsletter offering discounts on full priced products. During previous Black Friday events, Mamas & Papas has had sales with up to 50% off some travel bundles, furniture and clothing lines.
Ordering from Mamas & Papas
To make a purchase from the Mamas & Papas online store, you have to either log into your existing account or create a new one. In order to have a copy of their paper catalogue sent to you at home, you need to log into your account and request one on their dedicated page.
Online Payments to Mamas & Papas
You can pay for items you order from the Mamas & Papas website using PayPal, MasterCard, Visa, Solo (UK only), Maestro and Visa Electron.
Mamas & Papas Shipping Options
Mamas & Papas offers free standard UK delivery for all orders of £50 and over, orders under this amount carry a £4.95 charge. Your items are usually delivered in 3 to 5 working days. Certain furniture, cots and larger toys are not eligible for free standard delivery. Personalised items will take longer to reach you, usually between 4 to 6 working days.
If you need your delivery in hurry or you'd like it to arrive on a specific day, Mamas & Papas has a Premium Delivery option. If you give them 2 days’ notice you can select a day for your delivery to arrive, this service costs £6.95. For orders placed before 16:00, you can request next day delivery for £7.95. Morning deliveries cost £9.95, you'll need to order before 16:00, and the package will arrive the following working day before 13:00. Finally, to have a parcel delivered on a Saturday you'll need to order before noon on Friday and the charge is £9.95.
Returning an Item to Mamas & Papas
Mamas & Papas has a 30 day returns policy, within this time it will accept unused items in their original packaging for a refund. There are four ways to return an item to Mamas and Papas:
Repackage the items you'd like to return.
Complete the returns label that was sent with the order. This is a free service.
Include it in the package and return it to: Mamas & Papas Returns Department, Colne Bridge Road, Huddersfield, HD5 0RH.
At the Post Office ask for the delivery to be tracked so the package can be traced on its way back to Mamas & Papas.
You can return your items to a Mamas & Papas store for a refund, you will need an email order confirmation and this is free. Items have to be in a resalable condition, if they are, your cash refund or gift card refund will be processed that day.
Use the courier service
If you are unable to return your items to a store or by post, you can give the Mamas & Papas customer service team a call on 0345 2682000 and they will arrange for a courier to pick up the parcel. This will usually cost £40.
Furniture returns to Mamas & Papas
If you decide to return an item of furniture, give the customer services team a ring on 0345 2682000 and they will help arrange a collection. You will usually be charged £40.
Stay in Touch with Mamas & Papas Online
To share information about their latest lines and provide news of forthcoming events, Mamas & Papas has a number of social media accounts:
Its blog is regularly updated with ideas, stories and news relating to childcare and parenting. If you sign up for the newsletter, you'll be sent a weekly email with details of any new offers, web exclusives and details of new stores.
Song App from Mamas & Papas
The Mamas & Papas app is available for iOS devices and focuses on songs for young children featuring various characters that feature on its products – it is not a shopping app.
Getting in Touch with the Mamas & Papas Customer Services Department
When you have a problem that you'd like an immediate answer to, you can call the Mamas & Papas hotline on 0345 2682000, it is available from 9:00 to 17:00 from Monday to Saturday. There´s also a postal address you can write to:
Mamas & Papas
Colne Bridge Road
Huddersfield, HD5 0RH
Finally, you can use an online form to send details of your enquiry and this page also has an extensive FAQ section.
HotUKDeals tracks all the best offers and bargains from Mamas & Papas then collates them on a special paged dedicated to the brand.