MandM Direct is a leading online retailer of men’s, women’s and children’s fashion, with over 200 leading brands represented in their catalogue. The firm regularly offers savings on big names, and customers can find them all at the HotUKDeals MandM Direct listings pages. read more
Men’s Fashion – Includes all aspects of men’s clothing. Features sub-sections for formalwear, hoodies and sweatshirts, jeans, joggers, knitwear, nightwear and slippers, polo shirts, shirts, trousers and chinos, shorts, sportswear, swimwear and t-shirts.
Women’s Fashion – Includes dresses and skirts, jackets and coats, blouses, hoodies and sweatshirts, joggers, knitwear, jeans, onesies, playsuits and jumpsuits, shorts, sports performance bottoms, swimwear, tops, tracksuits, trousers, t-shirts and vests, underwear and nightwear.
Women’s Accessories – Includes caps and hats, bags, sports accessories, socks.
Kids – Includes boys’ and girls’ clothing, shoes, boots, trainers, knitwear, shirts, swimwear, underwear, accessories and tops.
Footwear – Includes trainers, men’s and women’s boots, football boots, smart shoes, beach sandals and flip flops, brogues and running shoes.
Some of the well-known brands on offer at the MandM Direct online store include:
If you want to order items via MandM Direct you need to register as a customer, ordering as a guest is not possible. When it comes to payment, you need to supply an email address before proceeding at MandM Direct. The system will then ask you to submit a few pieces of information before your registration is complete.
Members are able to access their account to track and cancel orders. Everyone who is interested can also request physical copies of the MandM catalogue via an online form on their website.
Sales at MandM Direct
MandM Direct’s tagline is “cheap men’s and women’s clothing” and every week sees new reductions in their core product range. You can easily see the newest deals by heading to their Clearance section. You can filter all of the deals by product type, brand, gender and colour, making it easy to zero in on a discount that suits you.
MandM Direct also takes part in all of the year’s major seasonal sales, including Black Friday. Held in November every year, Black Friday sees major retailers slashing prices on branded goods in an effort to boost their festive season. MandM Direct have their own Black Friday pages, so check them out nearer to the big day to find out what is on offer or check their dedicated page at HotUKDeals.
Black Friday Deals at Mandmdirect.com
Payment Methods Accepted by MandM Direct
MandM Direct currently offer the following means of payment: VISA, Mastercard, VISA Debit and Maestro.
All payments are also screened and protected by TrustWave, a service which grades companies according to how well protected their customers are against online fraud. The firm also uses Verified by VISA and Secured by Mastercard to protect their transactions.
Shipping Options from MandMDirect.com
MandM Direct offers free delivery on all orders over £75. Otherwise, standard delivery takes 3-5 working days and costs £4.49.
Express delivery will get your package to you within 1 working day of placing your order and costs £5.99. This applies to orders placed between Monday and Thursday (by 17:00).
Named day delivery costs the same amount and you can set a specific day for delivery.
All customers receive an email informing them when their order has been despatched, and email updates are also sent throughout the delivery process. Customers can also track their order via their MandM account.
If you regularly buy items from MandM Direct, it might also be worth signing up for the MandM Premier Service. For £19.99, members of this service receive free express deliveries for a year and unlimited returns as well.
Returning Items to MandM Direct
If you want to return an item to MandM you have 28 days to decide to do so. Items cannot have been opened before returning.
MandM Direct uses the Hermes service to process its returns. You can find a list of stores that accept Hermes returns here.
Customers can add a pre-paid Hermes label to their initial order when they checkout. This costs £1.99 but makes the returns process much simpler. All you need to do is attach the Hermes label to your package and send it via the Post Office.
If the label wasn’t purchased in advance, customers need to go to the Hermes website and purchase one which costs £2.99.
Alternatively, you can send your package via Royal Mail as normal. However, MandM Direct will not cover delivery costs as part of the return.
If you do choose to send your parcel via Royal Mail, the return address is:
PO Box 319
If you still have your returns slip, include it with the parcel. However, if you don’t, the company advises that you should include a piece of paper with your name and address, and whether you desire a refund or exchange.
Not all items can be returned. Items that MandM Direct do not accept include underwear, swimwear, pierced earrings, toiletries and perfumes.
MandM Direct’s Social Media Presence
If you want to keep up to date with everything happening at mandmdirect.com, the firm runs several lively social media channels that are a good way to connect with their customer teams.
The firm also maintains its own blog which showcases new products and multi-buy deals and offers regular lifestyle guides with suggestions about how to use their products.
Contacting MandM Direct
If you want to ask MandM Direct a question, the easiest way to do so is via their customer service team, which can be reached at their email address [email protected], you can call them at 0371 2005000 (9:00-19:00 from Monday to Friday, 9:00-17:00 on Saturdays, 10:00-16:00 on Sundays and Bank Holidays) or reach them via Fax at 0871 6641355.
MandM Direct are one of Britain’s leading online fashion retailers, featuring hundreds of the most famous brands at discounted prices. You can find out about their latest reductions at the MandM Direct HotUKDeals pages.