Matalan is a low cost clothing store that sells mostly house brand products for men, women and children; they also stock a wide range of home and garden wares. Customers can get the best prices by visiting the HotUKDeals Matalan page, where all the brands latest sales and reductions are listed together on one dedicated page. read more
At www.matalan.co.uk you can find a wide choice of clothing and goods for the home. So it's easier for customers to find what they need, Matalan has divided their site up into a number of different departments. Here are the nine most important sections:
Women – Work wear outfits, holiday essentials and everyday separates are available here, along with underwear, and accessories like belts and jewellery.
Men – Here you can find a range of casual looks, suits for the office, smart casual wear, shoes, and accessories like ties or belts.
Denim Style at Matalan
Girls – From newborn clothing to teen fashion, this category has everything for girls including but not limited to: swimwear, school wear, trendy separates, and nightwear.
Boys – Matalan has clothing for newborns right up to teenagers in this section, shop for holiday items, school uniforms, casual outfits and more formal ensembles.
Homeware – This section contains a huge array of products for the home, browse for soft furnishings like towels and rugs, travel sets, garden accessories, picnic hampers, bathroom sets, and bedding.
Furniture – Here Matalan has a range of large and small items for the home, from lighting, to curtains and flooring, plus beds, sofas and tables.
Shoes – From formal shoes, to casual pumps, summer sandals and warm winter boots, this section has footwear that's suitable for every occasion, for men, women and children.
Souluxe – A house brand sporting range, Souluxe has everything you need for a trip to the pool, gym or fitness centre. There are everyday workout clothes, trainers and also high performance products for each member of the family.
Big Name Brands at Matalan
Along with their own range and house brands, Matalan also stocks a number of well-known brands. Here is a list of the top ten you can find there:
Each different department on the Matalan website has its own Sales and Offers section where last season's products and end of range items are sold at reduced prices. There are also regular deals like two for the price of one, or buy two get one free. Throughout the year Matalan has discounts of up to 70% on specific ranges. Matalan celebrates the Black Friday event with discounts across their ranges and house brand collections. In previous years they have had a half-price sale on baby products, clothing, shoes and also Christmas stock.
Shopping at Matalan Online
You can order from Matalan online without having to sign in as an account holder. However, once your transaction has been processed, you can choose a password and open an account if you wish to. If you sign up for the Matalan Reward Card, you'll receive a money off voucher as a welcome gift, a birthday voucher and invitations to exclusive in-store promotional events. Matalan details each item that they sell on their website, they include a product description, images, and customer reviews. In addition, some collections, including the women's range and the men's range, have an online brochure for customers to browse through.
Paying for an Online Order at Matalan
Matalan accepts PayPal, Maestro, MasterCard, Visa and V Pay as methods of payment.
If you place an order with Matalan, you have three delivery options. Standard Delivery takes 5 working days and costs £3.95. If you order over £50 worth of goods it is free, but you cannot use any promotional codes in conjunction with this offer. To receive your items sooner, you can go for Next Working Day Delivery, although you need to order before 12pm and any orders placed later than Thursday at 12pm, up until Sunday, will be with you by Monday. This service costs £4.95.
Returning an Order to Matalan
You can return most items to Matalan within 28 days of purchasing them. Your goods should be in a good, resalable condition and still have the tags attached. If you'd like to return an order by post, here's what to do:
Repackage the items you'd like to return.
Fill in the delivery note and include it in the package.
Affix the address label provided and take it to the Post Office.
You have to pay the postage costs, but if the item is faulty Matalan will refund you.
Ask for proof of posting in case the parcel is lost in transit.
Alternatively, you can take your order along with the delivery note, to a Matalan store for a full refund.
Following Matalan on Social Media
Matalan is very active on social media with a number of accounts which they use to share customer generated content, promote new lines and advertise special offers. You can like their page on Facebook, chat with them on Twitter, look at their posts on Google+, or view their images on Instagram and Pinterest. They also post videos on YouTube.
Matalan on the Go: App
You can download the Matalan Reward Card App to Android or iOS devices. It gives you access to your Reward Card account, plus a store locator and a range of offers that are tailored to your spending habits.
All the Latest on Matalan with their Newsletter and Blog
The Matalan blog has regular updates on new lines, fashion tips, and advice that relates to seasonal looks. You can also sign up for their newsletter to receive news about Matalan, details of their upcoming clothing lines and money saving offers.
Matalan Customer Service
Should you need to speak to a member of the Matalan team about any aspect of their service, you can call them on 0333 0044444. They are open Monday to Sunday from 8am to 6pm. Alternatively, you can e-mail them at [email protected] or browse through their FAQ pages for answers. It's also possible to write to them by post at: