Offering thousands of customisable cards and gifts, Moonpig is the UK’s favourite website for online gift shopping. Moonpig also offers flowers, stationery, and wall art such as printed canvases. HotUKDeals collects all of the latest Moonpig promotions and special offers on this dedicated page. read more
We have 1000's of greeting cards and gifts that can be personalised individually by changing the text or uploading a photo. Creating personalised cards is simple and easy to do at Moonpig. You’ll find…
You can find your items by browsing through these shop categories:
Cards – Choose from hundreds of different card designs and customisable options. Moonpig’s card section is broken down by occasions such as birthday, anniversary, and Valentine’s Day, as well as by recipient e. g. mum, dad, brother, and girlfriend.
Flowers – Moonpig offers a variety of flower choices for birthdays and other occasions such as anniversaries, new baby, and as a thank you gift. As well as a gift idea, flowers (and any item on Moonpig) can also be a personal purchase.
Gifts – Gift choices from Moonpig include alcoholic gifts, customisable gifts such as mugs and calendars, food gifts and soft toys.
Stationery – Moonpig offers a range of stationery products that includes notepads, colouring books, colouring sets, wooden stamps, and pens.
The top 10 brands you can find at moonpig.com are:
Often Moonpig will run a promotion in the weeks coming up to a notable holiday or celebration such as Mother’s or Father’s day. Gifts for these occasions are often reduced in the run-up to these events, information about reduced gifts can be found on the Gift Sale page of the website.
Another easy way to save money at Moonpig is to use a Moonpig discount code. Whenever Moonpig releases a new discount code, HotUKDeals posts it on our dedicated Moonpig voucher code page. Previous voucher codes have offered a percentage discount off a specific product, for example, flowers or gift cards, or free next day delivery.
It’s also possible to save money by using Moonpig Prepay Credit. Prepay Credit means you top up your account (as you would a PAYG mobile phone) in advance rather than use a credit card. As a reward for using Prepay Credit, Moonpig gives you 25% extra credit for free. So, with the extra credit, a £20 top up would give you £25 in credit to spend at Moonpig.
Payment Methods at Moonpig
Moonpig accepts the following payment methods on its website: Visa, MasterCard, Maestro and American Express. Prepay Credit can be purchased using either of those cards.
PayPal payments are accepted as well, however, only through the Moonpig app. It’s not possible to pay for purchases with PayPal using the normal Moonpig website.
Delivery Options at moonpig.com
Moonpig ship a variety of products, from cards to flowers, and shipping times can vary depending on the product. Note: While most products have an expedited next day delivery option some products, such as alcoholic gifts, have a minimum of a two-day delivery timeframe. If you are ordering a product or gift for a special occasion, be sure to check that the delivery options shown at the checkout match your timeframe.
Otherwise, standard shipping for all products sent within the UK is First Class and the postage and packaging costs depend on the weight of the package. As an example: A standard card costs around £0.64 to be sent by First Class post and £6.75 to be sent by special delivery. Most flowers can be sent for free by standard courier, which should arrive the following working day. According to information from the Royal Mail provided on Moonpig’s website, 90% of First Class postage arrives the following day. If something is urgent, however, a different delivery method is recommended. Moonpig dispatches all orders placed before 14:00 the same day.
To check the postage and packaging costs, put the items into your basket and proceed to the checkout where the costs will be calculated. You will also be able to see what shipping options, for example, First Class or Next Day Delivery, are available.
Returns & Refunds at Moonpig
If you would like to request a refund from Moonpig or to return a product, the first step is to get in contact with them:
The customer service phone number is 0345 4500100 or alternatively, you can contact Moonpig using the website’s contact form. You may be asked to take a photo of the damaged item so that Moonpig can better understand what went wrong with your order. If the item is faulty, or Moonpig decides the item needs to be returned, you will be given a Freepost return address.
Moonpig normally offers either a refund or a resend (they send a new, working order), depending on what’s appropriate.
If you are eligible for a refund, the amount will be refunded to the payment method you used at the time of ordering.
Moonpig outlines the terms and conditions for refunds and returns on their website which vary depending on the product ordered. Where mistakes are made by the customer, for example, a typo on a customised product, a refund is not normally possible. However, if your order doesn’t arrive in the expected condition, you will likely be eligible for a refund.
Moonpig on Social Media
Moonpig has accounts on the most popular social media networks:
Moonpig also run a monthly newsletter where they announce new product launches, new card ranges, and gift ideas for special occasions.
Mobile & Tablet Apps
Moonpig have apps available to download from both the iTunes and Android app stores. These apps can be used for shopping at Moonpig, including the ability to customise cards and other gifts. Download for iOS and Download for Android.
Using the App for Moonpig Video Cards
Contacting Moonpig Customer Service
You can reach the customer service team at Moonpig through different methods. They provide a Contact form on their website or you can call the hotline at the phone number 0345 4500100. Moonpig’s opening hours are Monday to Friday, 8:30 to 21:00 but not on Bank holidays. Answers to some of the most commonly asked questions, e. g. about delivery or using Moonpig’s customisation software, can be found in their help section.
HotUKDeals collect all of the latest Moonpig deals and special promotions on this dedicated page. Check back regularly for new Moonpig promotions.