AOL Broadband Deals & Sales for 2016 - HotUKDeals
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AOL Broadband Deals & Discounts

59
-1Expired

Existing AOL Customers - AOL Platinum Broadband + Free AOL unlimited local & national calls + free wireless router all for £6.99 per month!!!!!!

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I was paying £24.99 on AOL Platinum, then when I phoned to cancel they reduced my mthly payments to £6.99 permanently and gave me a free wireless router too! Also when I complained why they hadn't of…
Amy....xxx Avatar7y, 7m agoFound 7 years, 7 months ago30 Comments
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I am totally fed up with aol platinum. More off line than on. Been an aol customer since 2003 was great but since talk talk has taken over the service is dreadful. Definitely not reliable, more off than on. Will definitely change when my contract is finished.
I forgot to mention that my O2 is unlimited, when i asked for my MAC address from AOL they said the faults were with my computer, strange how now I have removed all of AOL's software my Internet is working fine, also they have never once offered me any special deals.
Thankyou!
Have just rang and spoke to a very nice lady and have got the same package as op.Was also advised to ring back at the end of the contract (12months) to see if there were any new offers.I was also told that after the 12 months contract I would be continued to be billed at the same rate of £6.99.:thumbsup:
aol sold out a few months ago cant remember the name of the now parent company, they gave the change over as being the reason I was getting such bad connection problems, then told me that unless my router was plugged into the main BT socket my connection wouldnt be supported by them, I tried to explain because of the position of the socket this was impossible, and got the normal ma-aaaaaam based condescending waffle, hence as soon as contract is finished im also off to O2, (in fact thanks for the reminder op it ends this week woohoo)
I've had no real problems with AOL, however i have dumped their software, and their supplied router on the way. their techsupport is a joke, I swear they have a script that they go through,I did the 'why am i paying you so much for a dodgy serviceroute' and went from £24.99 to £9.99 a month instantly, no download limits or anything. The connection is not as stable as it used to be, but it's grief to swap ISPs and it's not so bad i need to change. BTW if you ever need to speak to their tech team, ALWAYS tell them you've already rebooted andre-installed their software, it's the first 2 lines on their script! ;)
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63Expired

Existing AOL Customers - AOL Silver Broadband For £6.99, Speed Upto 8mb, Unlimited Download Limit + Free Wireless Router + Free Aol Talk Unlimited Calls to 01,02,03 Numbers

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Call Aol on 0800 2006254, tell them your an existing customer and you know of people being offered Aol Silver that's currently £9.99 for only £6.99 per month and you'd like the same deal, you have to
mriceman1974 Avatar8y, 2m agoFound 8 years, 2 months ago61 Comments
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I've been with aol for years paying £14.99 phoned this morning quoting mriceman1974.
Now on £6.99 with router on the way, did have to sign up for the phone for 12 months but even that will save me £'s:thumbsup:.
thanks to op - mriceman1974:-D
sounds a winner all round:thumbsup:

im similar but have the 8meg(6.5meg in reality) for £9.99 with the freecalls:),no free router though i had to pay £15 on top but i needed one anyway so payed up...

mine wasnt a special offer i just threatend to cancel:-D
It's been a month now since i took this deal up

Internet speed has gone from 2meg - 4.5meg:thumbsup:

I have only been charged £6.99p :thumbsup:

Sold the router they sent me on fleebay for £15:thumbsup:

And all my telephone calls are 100% free of all charge (except for mobiles):thumbsup:

So i am now saving £20 permonth on my old tarrif:thumbsup:
Your exchange is either equipped for ADSL Max or it isn't, though in your case it doesn't matter.

There's nothing like proof though is there; even if only to stop people bashing AOL based on your speedtest.

Regardless there is potential there for you to increase your downstream speed, whether or not you investigate it further is up to you.
beelzebub;2942618
It does prove one thing though, AOL is not at fault.


abx;2941913
It's just an exchange distance issue that means we don't get great speeds out in the countryside.


[COLOR="Red"]To quote me...[/COLOR] I already said it's not an issue with AOL, that it was an exchange-related issue. I.E.- I'm far away from the exchange so the speed is poor and also different exchanges are set up for different broadband abilities meaning that if an exchange provides for a countryside area there will only be a few people on that exchange, whereas one in the middle of Glasgow city centre will have many more and so it will be more cost-effective for them to increase the exchange's capabilites.
58Expired

AOL Broadband - £100 quidco cashback plus a free PS3 or laptop!! with a free wireless modem too.

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A selection of broadband packages varying in price, check it out for yourself!
Big Save!! Avatar8y, 2m agoFound 8 years, 2 months ago26 Comments
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yeah nevet thought of that...
i'll give it a go and let u know how it goes....
ring them, threaten to cancel. See what they offer, other wise cancel move to someone like Be who don't have 12/18 month contracts and go back.
does anyone know if you can current aol contract then take out this new offer??
i've been with them for about 9/10yrs now...
I have been with AOL for 12 years, we have had our ups and downs got a down at present, but i get it sorted, got freinds on virgin (ntl) and have nothing but trouble (pay for 20mb and get 5mb for 12 hours a day) brilliant deal that for £35 a month.


Me thinks not.
AOL is for NooBs lol. You try cancelling when you want to leave them, they make it impossible.
-165Expired

AOL Broadband with FREE HP Laptop and FREE Netgear Wireless Router!!!! £19.99

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I honestly can't believe they're bundling free laptops with broadband but here it is. Yeah yeah, I know it's just AOL... but this would be ideal for a family setup rather than for hardcore users!
iamwhoiam Avatar8y, 6m agoFound 8 years, 6 months ago13 Comments
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One of the biggest cons I've seen, now that I've went into greater depth on this 'bargain' offer !

Already a white elephant for those who live in a favourable unbundled area, with a 24 month contract tie-in, those of us not so fortunate have to fork out an extra £10/Mnth for the service.

So a £24.99: Broadband + Free Unlimited Calling Plan then becomes a £34.99 Calling Plan.
Add to that the cost of BT Line Rental & your paying almost twice what you thought to obtain a fairly primitive Laptop (free?)

Think it better to stick with my Virgin Media (non-cable) @ £10/mnth for up to 8meg + £10.50 line rental. If I add circa £5/mnth on for calls I'd still be able to afford to buy a £500 Laptop with my savings.
I dont like the idea of a 24 month contract, but if your going to get broadband & not bothered about the 2 year contract, and if its adequate speed for you then this is a brilliant deal - as if you were going to get it anyway at least tis way you get something for it.

I wouldnt install the AOL software though, just configure your router but dont use the software as its slow & rubbish! wouldnt go back to AOL I was with them afew years ago, and they tried to scam me out of a full annual payment - rip off merchants!

I got it back in the end like they offered 6 months FREE, so i took that and then moved on to NTL at the time, and it was FAB!

Dont use anything other than fibre optic lines you cannot beat the speed & quality. I never have any downtime - not so far in 9 months of my new contract.

All speeds will go up in due course & so will the prices!!
have you gotta be a new customer to get this offer:oops:
caalm;2171178
Simple maths - You can get similar spec broadband for less than £10 (with Orange contract, or Sky etc it is only £5 per month or even free). For 24 months, this works out to at least £240, which is almost what the laptop is worth.- retail. Also, consider that for 24 months, you will be tied in to the same speed and price, the market price for Broadband would have dropped considerably by then, yet you would be paying £20! There's no such thing as a free lunch, let alone a free laptop!


Alot of people (like me) dont have LLU enabled exchanges so these cheap deals dont apply to them
I get 8 meg @ £9.99 no contract from AOL, If you are out of contract just tell them to close your account and they do all sorts to keep you, remind them you dont want a new contract tho,
32Expired

Aol Talk Unlimited Free

11
To thank you for being a valued customer we want to give you our newest and best AOL Talk offer. We believe you won't find a better value call package in the market, and it's available only to our exi…
molly Avatar8y, 7m agoFound 8 years, 7 months ago11 Comments
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Does anyone know if you can still use 18185 and the like with aol?
darren999;1992880
No need to get arsey, they said they didn't vote anyway so whats the problem. People are allowed to have an opinion if they think AOL are rubbish, which plenty of people do!!! Even if its free it still doesn't mean its worth having to deal with AOL for....


You're another one who needs to read posts.
Get someone to do it for you and they might point out it wasn't ME who got "arsey" first.
No need to get arsey, they said they didn't vote anyway so whats the problem. People are allowed to have an opinion if they think AOL are rubbish, which plenty of people do!!! Even if its free it still doesn't mean its worth having to deal with AOL for....

Pluun;1992072
Try reading posts before you comment.
I'll repeat it, just for you
WHAT DO YOU EXPECT FOR NOTHING? !!!

Also, maybe it's your pc.
Mine works fine, my m8's works fine and as AOL works fine we have no need for Customer Service.

And NEITHER of us pay for AOL.
birnieaskew;1992664
Doesnt appear tyo work

Aye, well, that's AOL for you ;-)
Great :thumbsup: I was receiving AOL evening and weekend calls for free this is even better.
When I phoned up I was also offered an upgrade from 2mbps to 8mbps for no extra charge. I had to start a new 18 month contract, but I'm only 3 months into my contract anyway.:)
As for the anti AOL comments, I've tried quite a lot of providers and AOL is head and shoulders above the rest.
-35Expired

AOL Broadband from £19.99 per month with a Free PS3 with game and film

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Quite a good deal; my tiscali internet is almost over and I'm considering switching to AOL especially since the customer service is a lot better I hear! There are 4 levels of contract (starting fro…
Dogpitt Avatar8y, 10m agoFound 8 years, 10 months ago13 Comments
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This does seem a little on the expensive side so the PS3 is hardly free given the overall cost over 2 years.

I think there is so much competition in the market they are desperate to tie people into longer contracts to stop them taking advantage of better offers.

I'd recommend the O2 broadband offer discussed in this thread HERE. Its £7.50 for O2 customers and £12.50 for non O2 customers and has a freephone UK based support centre.
AOL's ok but only if you keep out of the chatrooms.
They are full of idots, abusing people every day in the foulest and nastiest way immaginable and AOL does absolutely nothing at all to stop it. AOL is too interested in it's income to annoy abusive customers.
Sim;1513800
AOL email will be fine, its if you have an account elsewhere, say with some web space, or a company email account you need to access from a laptop you could be in trouble.


Sorry i misunderstood you first post.

However i also have other email accounts from work that i access at home and they're based on bt email accounts.
Since the Talk Talk take over they have been appalling, with Virgin Cable now,.
I was with AOL for 5 years and for the last year, I had nothing but problems with them.

Their staff in the Indian call centre didn't understand english very well at all, the helpline isn't free (its 0845 if I remember), the first wireless router they sent me was defective from the start and it took a total of about 8 phone calls and over 5 hours on the phone to get a manager to agree to send a replacement, the internet speed was consistantly 5mb slower than BT Openreach said my line was capable of and that I should be getting and AOL didn't care or do anything about it which was why I left. (I was paying for 8mb and getting around or below 1mb)

In my opinion, absolutely shocking service and very very poor value for money. I'm now with Be and I can't fault them and am very happy getting an average of 12mb for £18 a month and unlimited downloads
-45Expired

Free Laptop from AOL with 2 yr broadband contract

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1st time to submit. Called to a friend of mine today and they told me that they telephoned aol regarding the free laptop to new customers offer, They asked if they could have a free laptop and they h…
Jeremy Stone Avatar8y, 11m agoFound 8 years, 11 months ago10 Comments
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forget the 2 year tie-in, the thing that gets me the most is the download limit. last i checked it was pretty low, dunno what it is now. voted cold!
Antj87;1418132
but its also a good way of paying for a laptop if you cant afford 240 quid like that!



Yes, but is it worth being locked in for two years? perhaps BB price will go down? And we know technology prices go down all the time.

If you don't have the money, maybe its worth talking a interest free payment scheme from Dixson's or something.
i know two people who got the laptop befor the internet was activated!
yes it is, if you get he laptop!! Ive had endless amount of 4 months wait and still no laptop they keep frobbing me off. imo if you dont need the laptop dont sign up at all to a 2 yr contract.
but its also a good way of paying for a laptop if you cant afford 240 quid like that!
370Expired

Get out of your AOL contract early (With Evidence)

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I Posted this before but it got taken down as it wasn't proven... Well now it is! You can get out of your contract with AOL due to their recent changes... Heres the email i recieved just now after
Mrappz Avatar9y, 1m agoFound 9 years, 1 month ago76 Comments
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ive been with aol for a number of years ,and came back last august , will i be able to end my contract , under the t&c
works a treat, guy tried to sell me every other package under the sun but gave up in the end.. phoned up 2 days later and i got my MAC code over the phone.. job done.. shift over to sky and savin £15 a month!
finally making the jump to be and going to request my mac code today.

Was just wondering anybody who has made the same leap, how long did it take for be to be up and running and was there anytime when you never had any internet connection between the change?

cheers
took a couple of days and got a text from them mate.

mm no e-mail today. Better be her tomorrow or Ill have to call them again. Has everyone got their Mac code on time?
-156Expired

AOL Free wirless router+ Free Dell laptop £14.99

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AOL are Offering a Free dell Inspiron® 1520 laptop when you join their aol talk+broadband for a 24 month contract, starting from £14.99 a month and £24.99 a month for unlimited aol talk Any ideas t…
nightyard Avatar9y, 2m agoFound 9 years, 2 months ago27 Comments
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How many people who have ordered a reasonable amount of time before have received their laptops?

From a few reports on other websites, it appears that AOl are messing up the dispatch of laptops.

Also, even AOL CS are not sure, when the offer actually ends OR will everyone who orders through the CPW website will receive their laptops or not.:?

Does anyone know when the offer actually ends?
nightyard
ive read the terms and conditions,no hidden charges found, im seriously considering the offer. would just be £25 a month unlimited aol talk for 2 years


i think this is an ok deal.Free laptop ok for surfing etc,wireless router,free calls,8 meg download speed,40 gig limit for £25 per month
What is aol broadband like tho.......is it reliable?
hey night yard. how does this LCR dialler work and wat is this 1280 dialler. Im really new to this and I have actually ordered the Broadband without knowing all of this! :( But i can always cancel it.

If what your saying is possible. That means I will get a bill from BT everymonth? and I dont have to use the AOL TALK plan?
BigFish
Yes, if you follow my link to Orchid Electronics above. There are two main versions, a simple one to override to one provider at £10.99 and another at £14.99 which lets you program a number of providers. I have one at £14.99 that I use on a BT line to call 1899, etc. You can also get a 20% discount on the dialler via a code on the MSE forums, and there is further discussion there. Support from Orchid is also good, which may be required for the £14.99 one, as its web program to configure is a bit complicted, probably because it is aimed at system integrators.



thanks,read the aol talk terms and conditions and you don't have to make any chargable phone calls each month, so £19.99 for it and then get a a LCR dailler range to dirvert calls to BT so £19.99 a month for 8mb broadband+ free laptop,24 month contract
Yes, if you follow my link to Orchid Electronics above. There are two main versions, a simple one to override to one provider at £10.99 and another at £14.99 which lets you program a number of providers. I have one at £14.99 that I use on a BT line to call 1899, etc. You can also get a 20% discount on the dialler via a code on the MSE forums, and there is further discussion there. Support from Orchid is also good, which may be required for the £14.99 one, as its web program to configure is a bit complicted, probably because it is aimed at system integrators.
-24Expired

AOL Upgrade if you go to cancel maybe?? £9.99

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Went to cancel my AOL Contract yesterday but was offered their Platinum package inc. Free Weekend/Evening calls and a Wireless router for only £9.99 per Month (18 moth contract)as I'd been with them f…
wilsonwotton Avatar9y, 5m agoFound 9 years, 5 months ago44 Comments
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Hi All

I think with AOL it depends on who you speak to. I was on the dial-up trial last year as I had just moved into my new house.

I rang up to cancel and was offered the AOL Silver package for £14.99 for 12 months. I called back again and haggled with a guy in a call centre (abroad prob india) he managed to give me the silver package for £9.99 plu a free Netgear Wireless router. I though this was a good deal at the time.

My 12 months is coming up so I am going to ring them and haggle them. Glad I read this post as last year they sold me the package as being completely 'unlimited' and 'unthrottled' like other isp's.

Will have to think twice about staying with them

Fraudy
Hi smcwales,

Just do what I did and ask for your Mac code as you're going to change suppliers (i.e. Sky etc) ... They should then put you throught to someone who'll hopefully ofer you the platinum deal etc for £9.99 per month. Good Luck!!!
Well, it seems most ppl who commented on this thread got AOL Platinum for £9.99 inc. AOL Talk (free evening and weekend calls). I, however, was not so lucky and despite talking to three different AOL reps in their cancellation department, the best offer I got was AOL Platinum at £17.99 (with one month free, therefore 17 months at £17.99), AOL Talk and a free NetGear router. Not bad but I was really gunning for the £9.99 deal. I think if you've been with AOL for under 2 years, that's the best offer u'll get.
Hi,I'd phone them and say your going to Sky Broadband for example and ask for your MAC Code. You'll hopefully be transferred to someone who'll offer you an upgrade at a much lower price including wireless and also 'free' evening and weekend calls. Good luck!!
Hi Barbie, sounds like you been well unfortunate. Heres an extract from automatic email i received this week from AOL. Just get onto them. After 8 years you deserve better....just keep trying....suppose it depends on which advisor you speak to so keep trying them! I explained that Vodafone would charge me £25.00 for same package that I was previously on with AOL (Thats line rental/broadband and calls). So in the end AOL reduced me to £9.99 for Platinum/£5.99 for all calls and £11 to BT for line rental (approx £27 in total).

AOL Broadband Platinum from £9.99 per month upto 8mb 18 months & Free Evening and weekend calls for 12 months

AOL Talk: Evenings & Weekends

At AOL, we're committed to offering you the right choice of packages at the right price. So we've increased the speed of Broadband Platinum from 2Mb to up to 8Mb,
AOL Broadband - no hidden costs and no download limits


Good luck
-5Expired

8 MBps broadband with AOL £9.99 per month

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1st post so please be nice. I contacted AOL to cancel my slow 2MBps broadband at £15.99 per month when they pointed out that due to the area I live in(Manchester) they could offer me 8MBps broadban…
artois1974 Avatar9y, 6m agoFound 9 years, 6 months ago28 Comments
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So does this work if I get the FREE Laptop from Carphone Warehouse's website on AOL?
I always used to call this company

Any Other Line as thats what most be prefered apart from AOL

hehe

Why go for that when with Sky you could get 16meg for £10 a month add another fiver a month and you have unlimited calls all day every day (call up to 59 min the hang up then re dial)
options
I also got the £9.99 for 8mb deal myself last month.
I bought a wireless router off them for £25.
They said I'd get free weekend calls but I've noticed they've charged
me the subscription fee, so I'll chase them up aout that.
I have in writing via an email that its a 12 month contract.

I too, have been hit with the fair use policy.
My speed is reduced to 0.5mb, 6 days a week during 6pm-10.30pm.
I got a letter in the post saying that I've downloaded to much and
to reduce it to under 60gb per month or else!


same happened to me, then i get another letter saying they're terminating my account, not bothered though as there service is garbage, just signed up for adsl24 8mb speed and 330gb download limit, all for £19.99:)
mikeyp
Why would anyone buy AOL!!! LOL

Thats like me buying a Lada!

http://upload.wikimedia.org/wikipedia/commons/thumb/c/cb/Lada_1200.jpg/300px-Lada_1200.jpg


But there reliable but slow
I Did this package 2 months ago aswell. Just remembered and thought i'd see if anyone else has posted. Good job for posting. I also got the dreaded bandwidth letter. I'm gonna kerb my downloading now as you can't beat 9.99 per month for the same package i was paying 29.99 for. Sometime you gotta make sacrifices. I can't beleive all you ungrateful people have rated this deal as -11 degrees. This is a great deal as far as i can see. Beats anybody. My connection has always been stable for the 3 years i have been with them.
206Expired

FREE wireless router for existing aol broadband subscribers.

124
Hi folks, not sure if I've posted this in the right place, it's my first time, so if not I'm sure someone will point me in the right direction :-) Anyways! I've been on AOL broadband for a couple o…
MrGrumpyman Avatar9y, 11m agoFound 9 years, 11 months ago124 Comments
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leemarshall
thanks to you mrGrumpyman i just got my bill down from £17.99 a month to £14.99 a month with a free wireless router :) the question i have got to ask is what is the router like is it any good also i got an email from aol some weeks ago saying that the broadband silver 1mb package will be getting upgraded to 2mb for free!


The router has been absolutely fine, totally reliable so far, I've had mine for about 3 months now. Yes I've also had the same speed upgrade email, so hope it will be pretty soon when they do that. :-D
thanks to you mrGrumpyman i just got my bill down from £17.99 a month to £14.99 a month with a free wireless router :) the question i have got to ask is what is the router like is it any good also i got an email from aol some weeks ago saying that the broadband silver 1mb package will be getting upgraded to 2mb for free!
4658037
thanks OP for reminding me
i had planned ringing them up ages ago but kept forgeting
i am setting an email alert for next year


Good plan, thinking ahead :thumbsup:
AdvWar
Has anybody else been able to get platinum at a reduced price?

Also, are any other AOL broadband members having a lot of problems with the service over the last few weeks?


I was on silver 1mb for £17.99 a month and gave them a call, they immediately offered me platinum for the same price if I signed up for another 12 months.:-D
thanks OP for reminding me
i had planned ringing them up ages ago but kept forgeting
i am setting an email alert for next year
9Expired

Free Wireless Router and Reduce your AOL Silver monthly charge from £17.99 to £14.99

8
If you are paying £17.99 a month for aol you can call them up and ask them to change it to £14.99 a month and you will get a free wireless router (Netgear i think) worth £55 Note: This will tie y…
Mrappz Avatar1d, 3m agoFound 1 decade, 3 months ago8 Comments
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chrisapplegate

EDIT: Just realised you've saved £96 on the years sub!! not bad for a two min phone call :)


You are absolutely right - saved almost £100.00 by a two minute phone call to AOL. Infact, I had already added to your reputation thanking you for saving me this amount.:roll:
chrisapplegate
I started on AOL Silver and am still on the same package. AOL have recently reduced the line rental for new customers, but existing customers are intitled to it as well. i phoned uyp initially to get my speed increased (we recently had a line upgrade so can get 1mb instead of 512kb!! (Live in remote parts of cornwall at the end of the line!!)

I would just phone them up and ask them about it. they will be happy to upgrade your service (They keep you for 12 months!!)


Thanks for getting back to me Chrisapplegate.

Called AOL on the phone number you provided. Got thro' their customer services in India [I must say that they are reasonably good and more importantly very polite].

Asked them whether they are any offers for old subscribers [have been with AOL since 2003]. I am currently on AOL Silver for £17.99 per month. They offered the following:-

1. Upgrade to AOL Gold - for £19.99 pm with free wireless router.
2. Stay on AOL Silver - for £14.99 pm with free wireless router.
3. Stay on AOL Silver - for £9.99 pm without the wireless router

As I already have a wireless router [Netgear], I thought I should be better off with the £9.99 offer and agreed with it. I also took the £2.99 per month deal for AOL Talk [it was not compulsory, but it seemed to be a good plan].

I hope other AOL subscribers [who are happy with their service] can take advantage of these offers.

Credit to Chrisapplegate to bring it to my notice. :thumbsup:

Regards,

Saabu.
Thanks for the info chrisapplegate :)

Never had a problem with AOL when I used them a few years ago, but can't comment on their services now. Probably as good or bad as any other ISP depending on what you expect from them...
To me AOL is CRAP,to many add-on with ther software.
Cant wait to get rid of them.
And if you have a problem,you get to talk to a nice person in India.
I dont have a problem with people in India,but if i have a problem i want it sorted pronto with some one whom can speak english and understands what i am asking,not having to repeat myself over and over.
Again this is not that fault of people in India,it is AOLs problem using those people as cheap labour.
Thanks for the pointer!

Would you kindly tell me what package were you initially having [AOL Silver I presume] and what package has been given to you now with £14.99 [Silver or Gold] per month?
Also, how did you go about getting the deal - did you call them up to say that you wanted to cancel their subscription?

BTW the £14.99 deal - is it for 3 months or 12 months?

Looking forward for the reply.

Thanks once again.

Regards,

Saabu.
52Expired

Switch to AOL broadband Contract Free + £45 Quidco cashback + 1 month Free !! £14.99

63
Switch to AOL Broadband Contract Free & get £45 Quidco cashback ! We'll also give your first month free on our premium package, Broadband Platinum. After your free month you'll be able to choose
edi Avatar1d, 4m agoFound 1 decade, 4 months ago63 Comments
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ryoooh;94406
have had major problems getting out of plusnet MONTHLY contract....:x i have to pay a 28.80 charge and what's more theyre trying to say my contract started 3 months AFTER i started using the service as i was on a deferred migration promotion....utter bularx. does anyone know any good broadband forums for people to moan about this sort of thing on ??:confused:


I signed up for what sounds like the same deal - 90 day money-back trial (I assume that's what they mean by 'deferred migration' but I dunno).

They clearly state when you sign up that there is no 12 month contract BUT if you leave within 12 months (but outside the trial) you have to pay the migration fee.

As for the contract not starting til 3 months after, you'd need to check back over the T&Cs. I don't remember that being stipulated (so it might be worth arguing) but that's not to say it's not there.
I'm currently with AOL - can't wait until my contract is up! When something goes wrong with my connection, which it generally does with AOL, their customer support haven't got a clue how to fix it! I was on the phone for 4 hours once - I just gave up and eventually sorted the problem myself! If you value decent technical support - stay clear of AOL!
A couple of questions:

(i) Can I get the quidco payment AND the refer a friend bonus?
How does the refer a friend bonus work?

(ii) If I don't install their software what features will I lose - e.g. their 'live help' feature? Anything else?

(iii) I take it I can just use my existing Linksys router that I use to connect to my existing ISP - albeit with AOL's settings?

-- Already found my answer to (iii) from a web search. As I suspected it shouldn't be a problem.

thanks!
Everyone beware! They have no clue at all. Even worse than pipex at the mo!

I migrated Thursday to what should have been Platinum up to 8mb for the free month. I can get 3mb here but it was connecting at half meg.

Called tech support who eventually put me through to a customer support rep who asked bt to upgrade me.

It took until last night to do that but it is still only 1mb and no faster but now it will not connect.

On to tech support again who did test the line and it will connect using the bt_test logon but fails using mine and the aol test one so he put me through to level 2 to test further. So back to india this time and was told my router is un supported even though I have been told it is. It is a netgear dg834gt. She then said that because my line is being upgraded to 1mb that it may not work until the 26th which is when it should be fully done by and basically goodbye!

They have no idea. If you get Ireland they seem to know more though.

So no connection at the moment and currently using a neighbors wireless to send this!

So is it still the 14 day thing as far as cooling off? If so I may just leave as I have no internet. But who else is there to go to at a decent price unlimited?

Rant over

Simon.
[SIZE=2]When I looked into upgrading they said I had to agree to another 12 month contract - thats around £160 extra for the year over the slower AOL silver service. Both are uncapped.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]If, like me, you can live without the extra speed (1Meg is plenty fast enough for most people) it might be time to wave goodbye to pipex.[/SIZE]
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