myHermes Deals & Sales for 2016 - HotUKDeals
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myHermes Deals & Discounts

14
-62

My Hermes upto 10% off parcel when you spend £20.00 couriers until 23rd October

11
My Hermes offering 5% off upto £10 spend or 10% when spend £20. With £25 insurance. Not everyone's favourite courier... Granted but unbeatable price with insurance
w80dyp Avatar1m, 3w agoFound 1 month, 3 weeks ago11 Comments
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Yodel look wonderful compared to this outfit.

Awful service.
FleetFanatic
deb8z
FleetFanatic
CKEBROWN2212
To be honest I've found them reasonably good.
+
So did I. At first. But wait until you find your collection courier not turning up on the day in question, and despite you knowing that the courier in question always collects in the morning, Hermes tell you that you have to wait until 8pm - by which time they are closed... then repeat for 3/4 days in a row.
Or when your customer's parcel gets put under their car, whilst they were away for the day, with no card to forewarn this & they get back, take the car out somewhere & promptly smash the said item.
You'll soon look elsewhere. Anywhere but Yodel obviously.
That's a well known problem the courier not turning up if they are too busy etc people are always complaining about that,you have far fewer problems with a Parcelshop,the only problem that happens with a shop every now and again is the PDA hand held thing not working.
I choose to have parcels collected as it suits my working week. It is factored into my costs.
​If a company offers a particular service and you purchase that service, then it should be provided.
No ifs, no buts.

Indeed,but the couriers are self employed and a law unto themselves unfortunately,courier collection is quite unreliable so I choose not to use that service but the Parcelshops are brilliant so at the moment I have no need to look elsewhere.

Each to their own and all that. :D
deb8z
FleetFanatic
CKEBROWN2212
To be honest I've found them reasonably good.
+
So did I. At first. But wait until you find your collection courier not turning up on the day in question, and despite you knowing that the courier in question always collects in the morning, Hermes tell you that you have to wait until 8pm - by which time they are closed... then repeat for 3/4 days in a row.
Or when your customer's parcel gets put under their car, whilst they were away for the day, with no card to forewarn this & they get back, take the car out somewhere & promptly smash the said item.
You'll soon look elsewhere. Anywhere but Yodel obviously.

That's a well known problem the courier not turning up if they are too busy etc people are always complaining about that,you have far fewer problems with a Parcelshop,the only problem that happens with a shop every now and again is the PDA hand held thing not working.


I choose to have parcels collected as it suits my working week. It is factored into my costs.

​If a company offers a particular service and you purchase that service, then it should be provided.

No ifs, no buts.
FleetFanatic
CKEBROWN2212
To be honest I've found them reasonably good.
+
So did I. At first. But wait until you find your collection courier not turning up on the day in question, and despite you knowing that the courier in question always collects in the morning, Hermes tell you that you have to wait until 8pm - by which time they are closed... then repeat for 3/4 days in a row.
Or when your customer's parcel gets put under their car, whilst they were away for the day, with no card to forewarn this & they get back, take the car out somewhere & promptly smash the said item.
You'll soon look elsewhere. Anywhere but Yodel obviously.

That's a well known problem the courier not turning up if they are too busy etc people are always complaining about that,you have far fewer problems with a Parcelshop,the only problem that happens with a shop every now and again is the PDA hand held thing not working.
CKEBROWN2212
To be honest I've found them reasonably good.
+

So did I. At first. But wait until you find your collection courier not turning up on the day in question, and despite you knowing that the courier in question always collects in the morning, Hermes tell you that you have to wait until 8pm - by which time they are closed... then repeat for 3/4 days in a row.

Or when your customer's parcel gets put under their car, whilst they were away for the day, with no card to forewarn this & they get back, take the car out somewhere & promptly smash the said item.

You'll soon look elsewhere. Anywhere but Yodel obviously.
416

MyHermes 0-2kg Small New Pricing Now Cheaper! £2.75

138
Not sure if use to many but definitely for me as a eBay seller as it saves money on the smaller parcel but saving money if it weighs more :) ~~~~~~~~~~~~~~~~~ At myHermes, we’re always striving
vinh1000 Avatar3m, 2w agoFound 3 months, 2 weeks ago138 Comments
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toomanychoices
deb8z
toomanychoices
deb8z
toomanychoices
2 - they are cheaper for almost everything except for narrow/light items (the PO's stupid large-letter width reduction has killed their business, basically)
When did the PO reduce their LL width? I bought a slotted ruler from Staples a few years ago it says 350mm x 250mm x 25mm and the PO web page says the same.
This is a serious question - I don't want to be using something that is incorrectly sized. Thanks.
The Royal Mail and tubes get me. I wanted to send something in a short tube the other day. Nightmare. I ended up putting the tube in a mail bag making it a 'parcel' and saved myself pounds.
What do you mean when did they reduce it,these are the dimensions :Large LetterMax length: 35.3cm
Max width: 25cm
Max thickness: 2.5cm
Max weight: 750g
Typically I can't find it now but the person I was quoting said that the Royal Mail had reduced their large letter size.
It's still the same size.:)
I FOUND IT DEB8Z! - Comment #40 (Phew, started to think I was losing it, lol)

I did read that but I thought they meant the large letter size in general,not that they were saying it had been reduced further :)
deb8z
toomanychoices
deb8z
toomanychoices
2 - they are cheaper for almost everything except for narrow/light items (the PO's stupid large-letter width reduction has killed their business, basically)
When did the PO reduce their LL width? I bought a slotted ruler from Staples a few years ago it says 350mm x 250mm x 25mm and the PO web page says the same.
This is a serious question - I don't want to be using something that is incorrectly sized. Thanks.
The Royal Mail and tubes get me. I wanted to send something in a short tube the other day. Nightmare. I ended up putting the tube in a mail bag making it a 'parcel' and saved myself pounds.
What do you mean when did they reduce it,these are the dimensions :Large LetterMax length: 35.3cm
Max width: 25cm
Max thickness: 2.5cm
Max weight: 750g
Typically I can't find it now but the person I was quoting said that the Royal Mail had reduced their large letter size.
It's still the same size.:)


I FOUND IT DEB8Z! - Comment #40 (Phew, started to think I was losing it, lol)
deb8z
They have confirmed you can send tubes for £3.95

You can still send tubes with myHermes, send a tube with the maximum length of 120cms from just £3.95
Didn't they say though that they only take triangular tubes? That definitely used to be in their wording. Still is - Use triangular tubes, not round tube-type cylinders, to pack rolled plans, maps and blueprints.

As for the importing argument, my original email said that for importing I would have to use a manual parcel request instead (or words to that effect) bit annoying if they are now saying that I could import for the same price but I don't suppose it will stay that way for long though. Like their 'classic' site which would be open indefinitely...until it wasn't.

Edited By: toomanychoices on Aug 22, 2016 12:31: additional info
deb8z
toomanychoices
deb8z
toomanychoices
2 - they are cheaper for almost everything except for narrow/light items (the PO's stupid large-letter width reduction has killed their business, basically)
When did the PO reduce their LL width? I bought a slotted ruler from Staples a few years ago it says 350mm x 250mm x 25mm and the PO web page says the same.
This is a serious question - I don't want to be using something that is incorrectly sized. Thanks.
The Royal Mail and tubes get me. I wanted to send something in a short tube the other day. Nightmare. I ended up putting the tube in a mail bag making it a 'parcel' and saved myself pounds.
What do you mean when did they reduce it,these are the dimensions :Large LetterMax length: 35.3cm
Max width: 25cm
Max thickness: 2.5cm
Max weight: 750g
Typically I can't find it now but the person I was quoting said that the Royal Mail had reduced their large letter size.
It's still the same size.:)
Thanks :o) Always reassuring to know
toomanychoices
deb8z
toomanychoices
2 - they are cheaper for almost everything except for narrow/light items (the PO's stupid large-letter width reduction has killed their business, basically)
When did the PO reduce their LL width? I bought a slotted ruler from Staples a few years ago it says 350mm x 250mm x 25mm and the PO web page says the same.
This is a serious question - I don't want to be using something that is incorrectly sized. Thanks.
The Royal Mail and tubes get me. I wanted to send something in a short tube the other day. Nightmare. I ended up putting the tube in a mail bag making it a 'parcel' and saved myself pounds.
What do you mean when did they reduce it,these are the dimensions :Large LetterMax length: 35.3cm
Max width: 25cm
Max thickness: 2.5cm
Max weight: 750g
Typically I can't find it now but the person I was quoting said that the Royal Mail had reduced their large letter size.

It's still the same size.:)
-297

My Hermes - £2.70 for drop off upto 1KG - 10p increase, still cheapest

75
myHermes has increased its price for parcel drop-off upto 1kg by 10p Still fully tracked and cheaper than Royal Mail. £2.25 excluding VAT, for VAT registered business. insured upto £25
hxm456 Avatar10m, 2d agoFound 10 months, 2 days ago75 Comments
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They have introduced small & medium parcel now :|

At least now you can send up to 2kg for 2.75 via a Parcelshop.

This means that if you are sending a parcel that weighs 2kg or under:
If the size does not exceed 45cm (L) x 35cm (H)x 16cm (W) you will be able to take advantage of our small parcel category.

If the size exceeds the small parcel, you can opt for the medium parcel category, with maximum dimensions of 61cm (L) x 46cm (H) x 46cm (H).



Edited By: deb8z on Aug 15, 2016 18:54
northwales
and still the worst delivery company.
not had a problem yet - unlike Royal Mail
Yesterday I was accused of being an Alcoholic when buying wine on a Tesco glitch,today I've been accused of working for Hermes because I speak as I find and said I hadn't had many problems with them until this week.

It's only Tuesday,I wonder what tomorrow will bring X)
LoveDealsNeedBrains
Thank you for a great explanation and for sharing your experiences!!
Happy to be of service, please feel free to message in event of any query. Good Luck with selling, Regards Z
Thank you for a great explanation and for sharing your experiences!!
1685Expired

My Hermes have dropped price to £2.60 for drop off upto 1KG

260
My Hermes have dropped price to £2.60 for drop off upto 1KG. Simply drop of at one of there there locations for a fully tracked service. It says from £2.78 on main page but it just looks like they ha…
sellsmart123 Avatar1y, 1m agoFound 1 year, 1 month ago260 Comments
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If Herpes were free they would still be too expensive.
bargainBooze
now £2.70

It's annoying they send you an email and the price has already increased,no advance warning!
now £2.70
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-56

myHermes Parcelshop - £50 compensation for 3p per parcel over the Parcel2Go price

20
Just a quick tip for anyone who hadn't spotted it. Parcel2Go have upped their price for the basic myHermes Parcelshop service from ~£2.35 for a 1KG parcel, up to £2.75. However, they still include…
srw985 Avatar1y, 4m agoFound 1 year, 4 months ago20 Comments
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I seriously don't have any good feedback regarding Parcel2Go. I used them for about 18 parcel deliveries, and I had 2 breakages, one parcel was 'overweight' (£4.65 extra charge), and a parcel that was supposed to be delivered to Glasgow that was sat in a Glasgow warehouse for a week, before being sent to Milton Keynes, where they then told me it would be destroyed in 48 hours if I didn't get it collected from there! On their tracking system, it stated that the parcel had been 'delivered' on 3 separate occasions! I had numerous conversations with them regarding these discrepancies, but, their customer service skills leave a lot to be desired! Will not be using them again!
As a new business, I can not afford service like this.
Victoria: Hello, you're through to Victoria. How can I help you today?
hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!
Victoria: I am very sorry to hear this.
hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitation
hang: i understand if its overweight but your charge is ridiculous on that!
Victoria: I understand
hang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?
hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27
Victoria: I can only advise that you email [email protected] as that is the underpayment department
hang: you're sure going to lose more customers
Be careful about weight on myhermes - I just got a bill for a parcel I sent as 0-1kg which they weighed as 1.2kg (just 200g over!)
they are asking for an extra £4 (difference plus a penalty)
They have also reduced their standard compensation to £25
Royal mail small parcel is £2.80 up to 2kg which includes £20 compensation (though it's a PITA to claim and then only for cost)
I've used MyHermes for a few months now, no issues with any of my parcels so far. But yes, Royal Mail can be cheaper (especially for signed-for and 1-2kg).

Pity that Parcel2Go are now not as cheap as before for MyHermes parcels. Definitely go direct like this post says.

I wonder how Yodle and Doddle and Collect+ compete? Their prices are all substantially higher than MyHermes.
I've been a regular myHermes user for a couple of years - over 500 parcels sent, 2 lost but full eBay price compensation issued quickly without jumping through the hoops that Royal Mail provide - even on Signed For services they won't refund unless the intended recipient confirms non-delivery. Not much good if the eBay seller has already refunded after threat of negative feedback. My biggest gripe with myHermes has been the practice of leaving parcels in supposedly secure locations which turn out to be unlocked porches, dustbins, etc. I'd imagine that couriers are only paid for delivery so it's not in their financial interest to try repeated delivery attempts, especially for unsigned parcels. So safety of delivery depends on the conscience of the individual courier.
Anyway, myHermes have now put up prices substantially at the cheaper end - I've found (rather surprisingly) that Royal Mail 2nd signed for is now much cheaper for parcels up to 2kg and £50 - but for how long?
Oh, and I avoid parcel broker companies like Parcel2go - use them as a reference for price then go direct to the carrier. The latter are generally cheaper and don't tend to charge a premium for paying with Paypal.
35Expired

Deliveries from £2.78 this weekend @ My Hermes

12
Deliveries from £2.78 this weekend with deliveries and collections on Good Friday! Great for Ebay etc!
NorthantsPete Avatar2y, 7m agoFound 2 years, 7 months ago12 Comments
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IT COSTS £2.78 ANYWAY TO SEND VIA HERMES.....SO THIS ISNT A PROMO OR DISCOUNT CODE.... ITS THE SAME PRICE LOL
go direct - I use them all the time, theyre really good
just used hermes via parcel2go - forced to as I have loads of credit to use up

well total runnish - 2-5 day delivery took 9 days

it only went from reading to hemel Hempstead - 33 miles - 9 days what a joke! for near £15 I expect better


Edited By: royals on Jan 09, 2015 00:40
Avoid Hermes like the plagued! Terrible courier, totally unreliable and useless for support
thing is if you want a signed for delivery it costs £3.78 so they are charging a £1 for a signature which with the horror stories ive heard is the only way to go with this company.
-35Expired

Send an upto 1KG parcel for £2.78 or 2KG for £3.78 @ MyHermes

32
I know these guys have a really bad reputation but I've sent 75 parcels and only 1's went missing. Better bands of pricing, slightly more for courier collection. STARTS 26/04/2014 WEIGHT BAND PR…
pendingthought Avatar2y, 8m agoFound 2 years, 8 months ago32 Comments
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I have used myhermes over 270 times in the past 12 months. Nothing has been smashed, nothing has gone missing. You print off the label, affix and drop off at a local shop....or pay an extra 20p and they pick up. Once you get to know your local courier you can organise specific pickup details with them.....very convenient. As long as you pack securely you wont have any breakage issue, common sense really. Cheaper than the post office, sometimes by LOTS!!
No problems here, dozen parcels sent - no issues, love the ebay integration.
pendingthought
Sad that the cheapest courier service in the Uk by miles is -70!

Cheap yes. Good no. Everyone has different experience, but the main feeling is that this is a very poor service, hence the cold votes. Personally I'd rather pay a little more for piece of mind.
Davey45
Re: comment on glass, guessing this was v. well packaged?

Yes, it was. The sender did an excellent job, but it's only what you'd expect when shipping glass.
Sad that the cheapest courier service in the Uk by miles is -70!
609Expired

Myhermes 1kg service back on the 26th March £2.78 inc VAT (up to 1kg)

91
Just had an email from hermes to say the 1kg parcel service is BACK on the 26th March. Used to be £3.30 now £2.78 I know many will scoff, but this will definitely help me! *Home collection extr…
splatsplatsplat Avatar2y, 8m agoFound 2 years, 8 months ago91 Comments
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Had an issue with redelivery and found out just how rubbish myHermes is. Wouldn't ever use this service again because i wouldn't want customers to have so much trouble...
They put their prices up on 2-5 kg! not happy :(
Moonwolf1976
If i post my parcel on 26th do u think MyHermes would get it there on time for mothers day?


depends on how far it has to travel, are you dropping it off at a shop or having it collected.

As if the courier collects from your house, especially if they have a home drop and dont return to their depots at the end of the day, your parcel will sit in their house/garage until the following day. If u drop off at a shop it might go to the depot that day.


...but either way I think you are pushing it.
If i post my parcel on 26th do u think MyHermes would get it there on time for mothers day?
-162Expired

myHermes •Parcel Locker Drop off 24/7 2kg £3.90 5kg £5.10

17
Started using this recently locker at my local Morrison's and can take large parcels was very easy and quick no more waiting in shop. •Parcel Locker - Drop your parcels off 24/7 in safe and secure
pothead13 Avatar2y, 8m agoFound 2 years, 8 months ago17 Comments
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I have made approx 100 parcels via myHermes during the last past year and have experienced 2 non-receipt where the certain drivers decided the bin was a secure location.

However going through the help system, I got both of them refunded within a few weeks of filing a claim.

I have no problems with my local MyHermes driver for collection, always arrives the day that I specify.
Beardizzle
Hermes left a £80 duvet from debenhams on my front door step whilst I was away on holiday. It was sat there almost a week! Thankfully no one stole it!!

Lucky you weren't burgled. I get annoyed when leaflets aren't pushed through the letterbox properly. Even more so when it is post.
Hermes left a £80 duvet from debenhams on my front door step whilst I was away on holiday. It was sat there almost a week! Thankfully no one stole it!!
Never done the locker drop off, always dropped parcels off at one of the corner shops near work (and getting it scanned with a receipt), on my way into work and never seen any of my parcels take more than 48 hours, even though it is officially "3-5 days". Never had a lost one either. Always disliked the idea of dropping off something of worth without acknowledgement, whether it be a parcel into a locker, or cash/cheques in a paying in envelope, dropping into one of those "quick pay" letterboxes at the bank
Probably the worst delivery service in the world.
387Expired

Myhermes discount for parcelshop drop off back

72
My hermes prices down a bit if you're doing a drop off. Now from £3.90 for <2kg dropped off at a parcel shop. This is for any size up to their total of '225cm' (width+depth)*2 + height.
_g_ Avatar3y, 3w agoFound 3 years, 3 weeks ago72 Comments
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Sent 115 parcels with them. Only ever had one issue with parcel getting delayed but that was due to ferry delays due to a storm since parcel was going to Isle of Man. For me they certainly beat Royal Mail who keep on putting their prices up and are now very uncompetitive for parcels (both in terms of cost, convenience and not offering any tracking at all).
Jasonl
They lost the last parcel I sent with them, didn't even bother to get a signature (which was a service I had paid for) and dropped it off at some random address. I now have to wait 28 days to *hopefully* get my money back from them... and if you are unlucky enough to have to call customer services get ready for a long wait at a 10p/min chargeReally bad service when something goes wrong!


Have sent aboyt 250 parcels since Royal Mail put up the price in April. EXCELLENT customer service even when its not their fault, no parcels lost and none broken. Maybe it just need good paclaging, like with anyother carrier.
This is the restricted list for parcelmonkey (which uses various services):
http://www.parcelmonkey.co.uk/prohibitedItems.php

Not that they will only take phones up to a value of £250.
MaximusRo
Bozman

As long as you specify it is just your two cents, we can debate calmly.
But saying it is simple and talking about their margins, although you clearly have absolutely no idea what their margins are, is not really a good building foundation for a helpful debate. Is either you do know their margins, and can publish them here, or you do not. Can't just use that as an argument if you do not know them. Or at least say you assume their margins are very thin.

I quoted that post about Hermes not covering electricals as most people do not know that.
And also because other couriers do cover them, as in most couriers, which makes this a "given" for people, they assume all couriers do. Reading terms and conditions is always good advice, but it is not realistic, as nobody reads 3-4 pages of small print.

I did not say I did not know they do not cover electricals, I just said it is not normal for my parcel to get lost, and not normal for them to not be able to provide the location where they dropped it off and to who (name). This basically invalidates the paid service of signature required.

Also it is important for people to understand they do not cover electricals as they do take your money for cover in case of electrics. So yeah, that is something very important to point out.

You did basically say a lost expensive phone cannot be covered by them from a £3.90 charge, which is incorrect, as the charge is not £3.90, first of all, compared to DHL, that you keep on comparing, although you know very well they collect from your house.
So you are publishing lower numbers to help make your point, but the reality is that if you want to compare, you need to compare similar service, so it is £4.20... and than as I already pointed out, there is an additional £1 for signature required, than compensation and so on.

By the way, I did get £50 from them in the phone incident, although the phone did end up in the hands of the buyer. But they must have assumed it was not electrical, I don't know, and do not care, this was one of my points, they have to run a tighter sheep. Self employed drivers or not, if they would ask them to keep track of name and addresses, they would.

Your point about fraud is also not very valid, as fraud is not committed only using electrical, compensation (and insurance) exist for exactly this sort of problems etc. If all other companies would treat fraud the same, we will no longer have car insurance, electricals insurance and so on. Again, they are taking people's money for the insurance, even if you do specify you send electricals.

I am sure that some people benefited from our spirited debate, and they at least know a bit more about myHermes as a company and the way they operate. Would I use them again? Well... I did got my £50 from them and the phone got delivered in the end. Probably will.

I don’t wish to get into a drawn out exchange but to answer the last couple of things on this:

- Taking off VAT, the Parcelshop commission and delivery commission. I assume by logical deduction that there isn’t much left to play with and that their business model is cumulative profit based on volume of parcels sent.

- Sure by all means – the more people aware that coverage is not provided on electronic items the better. Nobody? I read 3 – 4 pages of small print ;) I agree that people don’t read small print but can’t be too sympathetic when they complain and berate a company for something that’s covered in their terms and conditions. In any case when you start the process on the MyHermes site it says in the first box “There are a few things we can't carry - Please check your package is not on this list.” They provide a bullet point, easy to read list of excluded items with Electronics appearing at bullet 8. It doesn’t take a minute to read this list and save oneself heartache later.

- Yes I agree it’s not normal that a parcel should get lost. This is the chance people in general take when using a cheap courier service because they believe “it won’t happen to me”. Again I wasn't referring to your specific case and I’m glad you were able to receive compensation.

- I didn’t say it can’t be covered – they are choosing to exclude coverage of these items. Incidentally DHL have drop off points at Staples stores as well as their own service points. I am saying (and this an educated guess), that their bread butter service is going to be the lowest cost i.e. £3.90 drop offs and £4.20 collections. Yes there will be people that opt for the extras. If you like we can use those figures – max compensation and signature £7.60. Just shy of 100 packages with maximum cover and sig delivery to cover the loss of an item with £750 value (more because they aren’t making £7.60 on each send). That’s lot of work to cover off such large loss. The solution – exclude them from compensation.

- That’s good news that you were able to get £50 compensation out of them.

- Re: fraud. We could go round in circles on the cheap pricing again. This business model is low margin, high volume. Have a read of various eBay forums and business forums. I would be surprised if afterwards, you don’t agree that the number one product area of attempted fraud for online sales (and MyHermes targets eBayers, Amazon sellers and retailers) as far as delivery is concerned, relates to reports of fraud in relation to electronic goods such as phones and tablets. Trying to even list such goods on eBay these days is not easy. That’s how bad they know the problem is. I agree they should not take money for extra compensation on electronic goods, when you have no comeback against the carrier. From their perspective – by declaring the goods at the time of sending, they can then use this in defence against their customer that they shipped goods excluded from compensation. What they should do is have keyword analysis that when someone types in “TV” or “mobile phone” etc a warning appears on screen to advise the sender they will not be eligible for compensation. But then of course they would lose business and instead put the emphasis on the customer to read the info provided. It’s a vicious circle but there you go - they aren’t unique in this respect by any means.

- Ah but would you use them to send a phone again? ;)
Bozman

As long as you specify it is just your two cents, we can debate calmly.
But saying it is simple and talking about their margins, although you clearly have absolutely no idea what their margins are, is not really a good building foundation for a helpful debate. Is either you do know their margins, and can publish them here, or you do not. Can't just use that as an argument if you do not know them. Or at least say you assume their margins are very thin.

I quoted that post about Hermes not covering electricals as most people do not know that.
And also because other couriers do cover them, as in most couriers, which makes this a "given" for people, they assume all couriers do. Reading terms and conditions is always good advice, but it is not realistic, as nobody reads 3-4 pages of small print.

I did not say I did not know they do not cover electricals, I just said it is not normal for my parcel to get lost, and not normal for them to not be able to provide the location where they dropped it off and to who (name). This basically invalidates the paid service of signature required.

Also it is important for people to understand they do not cover electricals as they do take your money for cover in case of electrics. So yeah, that is something very important to point out.

You did basically say a lost expensive phone cannot be covered by them from a £3.90 charge, which is incorrect, as the charge is not £3.90, first of all, compared to DHL, that you keep on comparing, although you know very well they collect from your house.
So you are publishing lower numbers to help make your point, but the reality is that if you want to compare, you need to compare similar service, so it is £4.20... and than as I already pointed out, there is an additional £1 for signature required, than compensation and so on.

By the way, I did get £50 from them in the phone incident, although the phone did end up in the hands of the buyer. But they must have assumed it was not electrical, I don't know, and do not care, this was one of my points, they have to run a tighter sheep. Self employed drivers or not, if they would ask them to keep track of name and addresses, they would.

Your point about fraud is also not very valid, as fraud is not committed only using electrical, compensation (and insurance) exist for exactly this sort of problems etc. If all other companies would treat fraud the same, we will no longer have car insurance, electricals insurance and so on. Again, they are taking people's money for the insurance, even if you do specify you send electricals.

I am sure that some people benefited from our spirited debate, and they at least know a bit more about myHermes as a company and the way they operate. Would I use them again? Well... I did got my £50 from them and the phone got delivered in the end. Probably will.
1005Expired

Comparison of Couriers - MyHermes & Collect+ (From Small Parcels to Heavy ones)

136
Hello HUK Dealers, I remember once upon a time there was this fantastic thread showing people the best courier services, but seeing as many have upped their prices :( i thought it would be a good…
azainah Avatar3y, 1m agoFound 3 years, 1 month ago136 Comments
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not sure as mine have always track straight awayna dpaid soon too
jouster
I also use Collect+ for nearly everything now and had no idea My Hermes was cheaper, although when you take the £1 quidco or £1.05 TCB cashback, then its still cheaper at Collect+...but that is on a 3-5 day service, so if you need it going quicker, then MyHermes is best bet for a two day service....will definitely try them out next time as the nearest drop locker is only around the corner from me

I have tried both quidco and topcashback and they never track for collectplus.
I clear cookies and cache first. What am I doing wrong?
Great Post! :) Thank you
Just to clarify PARCELSHOP01 is for hermes and is valid till 31 Oct.

Quidco gives £1 back with collectplus.

For cheaper international shipping try ipostparcels.com - I was sending something over 2kg to Europe so that saved me splitting it into 2 packages with Royal Mail but in fact was cheaper overall and had tracking. You have to wait for them to collect between 8am-6pm though although you can narrow the timeframe down to morning or afternoon for an extra £1.

If you don't want to wait you can use myparceldelivery.com. Their international rates (for the places and weight bands i checked - about 2.5kg) worked out cheaper or similar to royal mail and allowed you to send something over 2kg by airmail and had tracking too. I used their own brand service which varies between couriers depending on the destination but the best part was i could drop it off at my hermes drop off point so i didn't have to wait all day. So while it was a little more than ipostparcels i used it for the convenience. You can get 10% back with quidco or topcashback with myparceldelivery, i forget which one.

You get 2 labels to stick on your parcel with myparceldelivery.com. One is for hermes to get it to the depot of the courier and the other label is for the onward journey. When handing the package in, tell the scanner to scan the hermes barcode. They also have services which pick up if you prefer. I'll update later on how the service is. :)

Obviously the prices will vary depending on the service, compensation, weight and size and destination but they seemed to work out cheaper than parcel2go and parcelhero. I used to use parcel2go to send stuff to the USA by fedex int economy but they increased the price by about 50%.
mcfatty
Has anyone got the 25% code to work? I tried and it failed and i used a new email address.

It said: Promotion code is either invalid or expired. I used Quidco to get £1 cashback for collectplus instead.

PARCELSHOP01 gives you 10% off and it worked for me. The code expires 31 Oct

Thanks, PARCELSHOP01 worked for me :)
1451Expired

Send Parcels up to 1kg for only £3.00 @ my hermes

196
I got stung today at the post office sending a parcel what was only £2.20 to post the last time I posted it. I know the prices have gone up and I was expecting to pay £2.60, but no it was £5.20.
youchoose Avatar3y, 7m agoFound 3 years, 7 months ago196 Comments
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mcfatty
That is true but the gap is still huge in terms of branches and the range of services.Don't get me wrong, i love collect +, for medium parcels i use them automatically but for small parcels RMail is still cheaper. Collect + only does UK domestic services. Also, i was sending something just under 1kg the other day and needed £250 cover. It was cheaper and faster to send it by royal mail special delivery (£8.25) than collect + (£9).Parcel size with collect + is unfortunately limited to 50x30x30 with collect +. Given the weight they carry up to, that size seems a little small but is probably due to space constraints with drop off points.They are great for parcels within their size and weight range which are not urgent. A good portion of their increase in sales is not because they were so much better but simply because RMail is handing them business with their silly volumetric increases.I think most people will still need to shop around depending on the service they need, the price they want, the reliability and convenience and probably will just split their sending up if they care.

The gaps getting smaller though - and much less hassle dropping off at a shop and picking up a few bits of shopping.

I also use special delivery for valuable items. By the time you have paid for insurance and signature add-ons - and the faster/extra care of special delivery - its a no brainer.

I only use myhermes where collect plus size limits are breached, or for medium parcels under 1kg.

Collect plus will be increasing their size limits soon - so thats good news.


Edited By: TECHSPEC on Apr 25, 2013 00:02
Had a delivery by RM on Saturday,Postie knocks on the door & said,lucky i knew this parcel was for you as it would have gone back otherwise,it had my name on it & a different house number,the number doesn't exist where I live.

I open it & it's not for me,then I looked at the address again and it didn't have my postcode on it,it was something from a Groupon deal for someone in the next town.

Coincidentally they have the same name as I do,so the Postie thought he was being smart when in actual fact the address & postcode were correct & in his wisdom he delivered it to me!

I contacted Groupon on the email address on the invoice,just waiting to here back from them.

Just goes to show with even the correct address & Postcode on a parcel they can end up at the wrong address & not everyone will be as honest as I am.
TECHSPEC
mcfatty
youchoose
mcfatty
alera
Basically this price increase is aimed at milking the likes of amazon and the big online retailers. They either dont understand or more likely don't care about the effect it will have on normal users and small business. Royal mail just don't understand the way the postal Market has developed. In 5 years time most of the volume will be parcels everything is moving towards online sales away from the high street now. I can tell you that operations like collect plus with 5000 local stores network built up are in an ideal position to take on royal mail now. For a while I have been moving towards them for parcels so far so good.
Rmail are slow to develop that is true, they merely need to look at other national postal services for ways on how to make money and add a little common sense. I mean £5.30 for international signed for is just stupid. If they brought it down to about £3 or something there would be more uptake and still profit. Collect + hermes lack the number of branches where you can drop stuff off. So that is a huge bar to their growth as the post office is far more convenient for most people unless you have a drop off point close.
Sorry to disagree as there are three collect + and three hermes drop off points within 1.5 miles from me. And the same ammount of post offices.
That is fortunate for you but there is at least 100% more post office branches than there are collect + points.

Royal Mail are closing post offices. Collect+ are increasing their network.

That is true but the gap is still huge in terms of branches and the range of services.

Don't get me wrong, i love collect +, for medium parcels i use them automatically but for small parcels RMail is still cheaper. Collect + only does UK domestic services. Also, i was sending something just under 1kg the other day and needed £250 cover. It was cheaper and faster to send it by royal mail special delivery (£8.25) than collect + (£9).

Parcel size with collect + is unfortunately limited to 50x30x30 with collect +. Given the weight they carry up to, that size seems a little small but is probably due to space constraints with drop off points.

They are great for parcels within their size and weight range which are not urgent. A good portion of their increase in sales is not because they were so much better but simply because RMail is handing them business with their silly volumetric increases.

I think most people will still need to shop around depending on the service they need, the price they want, the reliability and convenience and probably will just split their sending up if they care.
mcfatty
youchoose
mcfatty
alera
Basically this price increase is aimed at milking the likes of amazon and the big online retailers. They either dont understand or more likely don't care about the effect it will have on normal users and small business. Royal mail just don't understand the way the postal Market has developed. In 5 years time most of the volume will be parcels everything is moving towards online sales away from the high street now. I can tell you that operations like collect plus with 5000 local stores network built up are in an ideal position to take on royal mail now. For a while I have been moving towards them for parcels so far so good.
Rmail are slow to develop that is true, they merely need to look at other national postal services for ways on how to make money and add a little common sense. I mean £5.30 for international signed for is just stupid. If they brought it down to about £3 or something there would be more uptake and still profit. Collect + hermes lack the number of branches where you can drop stuff off. So that is a huge bar to their growth as the post office is far more convenient for most people unless you have a drop off point close.
Sorry to disagree as there are three collect + and three hermes drop off points within 1.5 miles from me. And the same ammount of post offices.
That is fortunate for you but there is at least 100% more post office branches than there are collect + points.

Royal Mail are closing post offices. Collect+ are increasing their network.
youchoose
mcfatty
alera
Basically this price increase is aimed at milking the likes of amazon and the big online retailers. They either dont understand or more likely don't care about the effect it will have on normal users and small business. Royal mail just don't understand the way the postal Market has developed. In 5 years time most of the volume will be parcels everything is moving towards online sales away from the high street now. I can tell you that operations like collect plus with 5000 local stores network built up are in an ideal position to take on royal mail now. For a while I have been moving towards them for parcels so far so good.

Rmail are slow to develop that is true, they merely need to look at other national postal services for ways on how to make money and add a little common sense. I mean £5.30 for international signed for is just stupid. If they brought it down to about £3 or something there would be more uptake and still profit.

Collect + hermes lack the number of branches where you can drop stuff off. So that is a huge bar to their growth as the post office is far more convenient for most people unless you have a drop off point close.

Sorry to disagree as there are three collect + and three hermes drop off points within 1.5 miles from me. And the same ammount of post offices.

That is fortunate for you but there is at least 100% more post office branches than there are collect + points.
752Expired

Send parcels up to 2KG with my hermes for £3.90

114
Just read the thread about Royal Mail postage increase for small parcels, but couldn't see anywhere on here the service offered by My Hermes. Perhaps it won't qualify as a deal, as it's just constantl…
babyme Avatar3y, 7m agoFound 3 years, 7 months ago114 Comments
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the gooner
Funny you should mention My Hermes. Got home from work yesterday to find a My Hermes card on the floor. Written on it was 'parcel left by brown bin'. Went back outside and there it was, visible for all to see. They arent as bad a Yodel but my experience with them has always been terrible.

Clearly wasn't that visible - as you didn't see it the first time, on your own property.
mummymelly
Ive used myhermes a few times,as recent as yesterday. So far so good. Just hope the largest parcel ive asked them to collect for me gets here ok now lol! oO Just checked its at the central hub!!
I think the website and booking process of myhermes is excellent, quick,easy and states prices as you go along. As for the delivery etc thats down to the local self employed couriers they use, which luckily our guy seems to be very good. I will post on here if my parcel arrives in one piece :D
Parcel received in perfect condition from great local guy! Id recommend my hermes:)
I have not had a good experience with Hermes. Because they couldn't find my address, or couldn't find parking, they sent the parcel back to the sender.
Absolutely ridiculous.
Pay peanuts and you get monkeys
Sent over 200 items in last 18months with hermes and never had a problem
Terrible experience with my Hermes before. I wouldn't use them again!
-53Expired

Hermes parcel delivery cheaper direct than through parcel2go, 0-1kg £3.30 inc VAT(P2G is £4.79), 1-2kg £4.19 inc Vat (P2G is £5.99), Heavier is cheaper at parcel2go

52
Prices below in post #1 Used lots of times myself, a few issues of not turning up when they should to collect, but parcels have always been delivered Best to check as some of the heavier one…
garbage456 Avatar4y, 10m agoFound 4 years, 10 months ago52 Comments
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linhang90
Victoria: Hello, you're through to Victoria. How can I help you today?
hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!
Victoria: I am very sorry to hear this.
hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitation
hang: i understand if its overweight but your charge is ridiculous on that!
Victoria: I understand
hang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?
hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27
Victoria: I can only advise that you email [email protected] as that is the underpayment department
hang: you're sure going to lose more customers

Not really Parcel2Go fault, if you use myHermes you know they do gives surcharge if you go overweight.

Just weigh your item before sending next time :)
Victoria: Hello, you're through to Victoria. How can I help you today?
hang: sent a parcel,booked delivery online put weight as 1kg as it was from my scale,n paid £2.60 then dropped off,everything fine, next day received an email saying delivery being held coz of overweight,p2g says actual weight is 1.1kg.. coz of the 0.1kg i have been ask to pay an extra of £4.27, WTF! if i had put 1.1kg or up to 3kg,it would've only cost me £3.70 ish.. now i end up paying £2.60+£4.27=almost £7. p2g says the underpayment includes handling fees of £2.50. makes no bloody sense! rip off. congrats P2G,you've lost another customer!
Victoria: I am very sorry to hear this.
hang: coz p2g is cheap and easy so i use it. if there was another company that is similar i'd be gone straight away without no hesitation
hang: i understand if its overweight but your charge is ridiculous on that!
Victoria: I understand
hang: 0.1kg overweight costs £4.27 are you serious? is this how you do business? is this how you rip ur customers off?
hang: to send a parcel that weighs twice as much only costs £3.70 ish... and 0,1kg overweight costs £4.27
Victoria: I can only advise that you email [email protected] as that is the underpayment department
hang: you're sure going to lose more customers
Sent a few parcels with Hermes, all arrived
Yodel = Hit & miss (ok for me mostly though)
Hermes = Chuck the parcel over the fence in the pouring rain. EVERY ****ING TIME.
MyHermes is one of my favourite couriers, I've sent over 50 parcels and not one has gone missing.
Yes, they take 3 - 5 days, but their prices are competitive to reflect the slower service.
My local MyHermes chap is absolutely lovely, never had a single problem.
Yodel however, I will avoid them at all costs. I miss DHL!
480Expired

Cheapest Door to Door postage online. New price offer: 0-1 Kg just £3.23 (inc VAT) also 20% Disc. using code = £2.58 @ MyHermes

44
Cheapest Door to Door postage online. New price offer: 0-1 Kg just £3.23 (inc VAT) also 20% Disc. using code FLY1-20 = £2.58 @ MyHermes Hot New Price Band - '0-1Kg' We are already the best valu…
great-deals Avatar6y, 3m agoFound 6 years, 3 months ago44 Comments
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code still worked today 20th Feb 2013
Still working - I normally use Parcel2go but I needed 3x 15kg parcels picking up which they couldn't do, at least not on line. Found Myhermes and arranged next day pickup (fingers crossed!) Thought I'd try the code in this thread and it worked - saved me nearly £5 - Thanks OP!
Still works - worked as treat to return laptop £7 for £250 compensation ....
that's low price
yeah ditto on myprotein using these guys. generally arrives whenever they were supposed to but DHL were prompt enough that it would get to the leeds depot at 4am or whatever and i get in from work at 6am. DHL would drop it before 8am GUARANTEED.

but i have no problem with hermes as they're reliable as i put in a myprotein order every fortnight
97Expired

CHEAP UK DOOR TO DOOR DELIVERY with My Hermes £3.99

21
Cheapest I've found so far. A lot cheaper than Royal Mail! £3.99 door to door delivery for parcels up to 2kg full price list is shown below: Standard charges Rate per parcel Parcel weight band…
angus58 Avatar7y, 6m agoFound 7 years, 6 months ago21 Comments
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I think they have lost a parcel I was returning for a refund but have just been holding for 30 mins on their customer service line and am now panicking as notice it's an 0871 line! Incidentally - I never got through to anyone in the end, just had music played continually!

0871 246 1583
I have used hermes for deliverys, as good as any. and better than most.
markbargain;5400539
Won't this just force more Post Offices to close? Keep the Post Office and use Royal Mail! :-)


It's all about competition, maybe if RM weren't so extornionate with their prices then we might use them a bit more, £20 special delivery for something that DHL charge £8, which would u use?? :?
celticbull2008;5396746
PARCELMONKEY.CO.UK - COURIER DELIVERY FOR £5.90 UPTO 10KG (£1.00 BACK VIA QUIDCO) £6.90 Excl QUIDCO

This service says it is 3-4 days delivery, but i have sent 9 Parcels now and all have been delivered next day without any problems at all.
They also offer the SMS Service Free, so tells you when it has been picked up and delivered, when going thru the process, put your Mobile no in. Works a Treat!!

Excellent service and Uses DHL, the same as Parcel2go and others..
I feel it's Better & cheaper than Parcel2go with Quidco in there as a bonus, quid a time..

Go for it!!
:w00t:

Cheers for that

Repped
Won't this just force more Post Offices to close? Keep the Post Office and use Royal Mail! :-)