Just requested my MAC code with Nildram for other reasons.... however I have had a standard response offering the following:
We are sorry that you are leaving Nildram.
We are unable to generate a MAC code for you at this current time due to a failure in our automated process. I have escalated this and have requested a manual generation for you. This should take 24 - 48 hours. Please accept our apologies for this delay.
Meanwhile I have listed details of 2 offers if you are interested in staying with Nildram.
1. We have an unlimited version of Broadband 2Go Lite for £13.99 inc Vat per month on an annual contract. As standard this package is capped at 250 Mb's of data transfer on a monthly term but as a special deal to you I can offer an unlimited version at the some monthly fee with 2 months free. You will only pay 10 months out of the 12 month contract. I can also offer a free wireless router with this package.
2. The unlimited version of Broadband 2Go Lite as above on an annual term but instead of the free wireless router we can offer 3 months free instead. You will then only pay 9 months out of the 12 month contract.
How do these offers sound?
If you are interested in either of these offers then please advise; if not I will get the mac code to you as soon as possible.
May be of interest to someone :)