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O2 Broadband - Now even cheaper!

n64play Avatar
8y, 11m agoFound 8 years, 11 months ago
Just seen this on the O2 website -
"The standard price of all three packages will reduce by £5 for all new O2 Broadband contracts taken out between 1st January 2008 and 30th April 2008. This new lower pricing means that the standard package will be charged at £12.50 per month, Premium at £15 per month and Ultimate at £20 per month. This reduced price will apply until the customer cancels their O2 Broadband. "

If you've got an O2 mobile contract it's even cheaper again - £7.50 for the 8mb line, £10 for the 16mb line, or £15 for the 20mb line! I've got O2 Broadband, and tbh, it's pretty damn good. And now it's even cheaper!!
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#1
I'm paying £7.50 a month atm.

I don't get the saving for new customers? If a new customer takes out the £7.50 one, they only pay £2.50?
#2
Your link doesn't work..theres a "20." at the end for some reason...works without it..
#3
This sounded good cos we're £17.99 with AOL but unfortunately can't get this in our area. Don't know why. Shame cos we've got an o2 pay monthly contract too.
#4
Seems to be that "standard prices" (before having discount for also having o2 pay monthly mobile contract) are reduced, e.g. "standard service" down from £17.50 to £12.50 and "premium service" down from £20.00 to £15.00.

HOWEVER, what is not clear is whether the £10 discount previously given to o2 pay monthly mobile customers will also apply to these prices? The o2 website reads as if for o2 pay monthly mobile customers there will be no further benefit, i.e. a o2 pay monthly mobile customer subscribing to o2 broadband after 1 Jan 2008 will still pay the same as they would have before 31 Dec 2007, whereas a new o2 broadband subscriber who is not a o2 pay monthly mobile customer will effectively get a £5 reduction per month.
#5
SusieDuncs
unfortunately can't get this in our area. Don't know why.


me either, I'm in south wales (the Rhondda), nor can my sister who lives in Newcastle :thinking:
#6
Be broadband (https://www.bethere.co.uk/) looks good, its not that cheap (from £14), but fast and good if you don't have the o2 contract.
#7
tazxxx;1394957
Be broadband (https://www.bethere.co.uk/) looks good, its not that cheap (from £14), but fast and good if you don't have the o2 contract.


I understand "Be Broadband" and o2 Broadband are the same service, o2 bought "Be Broadband" in 2006 to invest in it and increase capacity etc., o2 have now "badged" Be Broadband as their own service in terms of marketing etc.
#8
nice price!
#9
Not available in Yeovil.
#10
Dont forget £25 Quidco

Particularly like that they have 0800 24/7 UK Based call Centres. Currently with Tiscali and although good value and mostly reliable when I have had problems their support is awful........Indian call centres that give you the run around. Also they put a block on online gaming even though my usuage is tiny and whenever I have called them to query this they deny there is any block.
#11
fixed the link :)
#12
Be there is a 24mg service i think with a referal it can be cheaper as i have done it for a few friends

there service is top notch as is their helpline
#13
Yeah Be and o2 are one in the same for broadband now. Both using ADSL2+, the same hardware at the exchanges etc, I believe.

As mentioned above, o2 pay monthly customers can now use o2 Broadband for a cheaper rate, ones without a contract with o2 can go to Be* for ADSL2+ Broadband. The deal mentioned above I believe is from Quidco (http://www.quidco.com/bethere-co-uk/)

I am personally on Be* and its very good, although the modem can be a bit flakey at times, mine has been pretty stable recently but I think its because its winter now. In summer it can get pretty hot and over-heat. Otherwise they are brilliant, customer service is good using telephone or ticket system online, people have complained about long waiting times but I am not sure how much of a problem that is. By far the best provider I have had and I have been surfing for many-a-year heh.
#14
The modem o2 provide is quite terrible imo
#15
pakichan;1398226
The modem o2 provide is quite terrible imo

Any reason not to use an existing ADSL modem ?
#16
any feedback on o2 broadband?
#17
FF99
Any reason not to use an existing ADSL modem ?


I don't see why not. I was using my 3 year old Belkin router for a few weeks on it. But I then got a Netgear ADSL2 one.

Donleeone
any feedback on o2 broadband?


I think they're great. Connection dropped a few times in the beginning, but it's great now. Customer service is great also. 24hour UK call centre. I have downloaded loads and loads of stuff and haven't been warned yet.

Saying that, my 100 days guarantee is up in about 35 days lol

Anything else you wanna know, just let me know :)
#18
I know a few people with O2 BB, fantastic feedback, only downside is the webmail as far as I know :)
banned#19
tazxxx;1394957
Be broadband (https://www.bethere.co.uk/) looks good, its not that cheap (from £14), but fast and good if you don't have the o2 contract.


No 12 month contract with Be but you have to give three month notice if you wish to cancel.
#20
N20Y1D
No 12 month contract with Be but you have to give three month notice if you wish to cancel.


do you know of any other broadband providers to do less than a 12 month contract? ill be back at uni this september ill only need about 9months, last time i went with the virgin tv plus internet package for £20
#21
Ok, I went for the o2 £7.50 pm deal as a pay monthly phone customer. My experience:

Easy to order with £40 Quidco.

Almost instant confirmations by email and text

Advised of a connection date within 24 hours.

Modem and connection pack arrived by courier 24 hours before the connection date.

On the connection date, lost my old provider for about 2 hours then got a text from o2 to say I was connected with them.

Used the set up disc and was connected to o2 within about 2 minutes-very intuitve disc!

Set up my emails and had forgotten my password so gave them a call-got through instantly on a freephone number to a UK based support person. Extremely helpful and resolved the issue within minutes.

Have now done a speedtest and amazingly its showing 9.8MB download speed. I'm only paying for up to 8mb!

Am stunned by how good their service has been throughout this process. The best thing is no more overseas :-DTiscali Tech Support to battle with!!!!!!
#22
So if Be* and O2 are using the same internet backbone and hence customer get the same speed and if everything else is equivalent, shouldn't everyone be joining O2 instead for internet (especially after that nice discount for O2 mobile customers)??? Also, if your contract ends with O2 mobile a few months after you sign up for O2 broadband, do you still get the O2 discount? Oh ya, any chance of knowing how much is the installation cost since I doubt I could get the MAC code before February??
#23
Slash;1493105
So if Be* and O2 are using the same internet backbone and hence customer get the same speed and if everything else is equivalent, shouldn't everyone be joining O2 instead for internet (especially after that nice discount for O2 mobile customers)??? Also, if your contract ends with O2 mobile a few months after you sign up for O2 broadband, do you still get the O2 discount? Oh ya, any chance of knowing how much is the installation cost since I doubt I could get the MAC code before February??


If you are an o2 customer when you join and get the discount but your contract lapses then the broadband goes up to regular price. Not sure about install cost. Seems like BE customers would be silly not to switch and save some money.
#24
just recently migrated over, great service so far, signed up for 16meg geetin approx 10meg speeds, so if i signed for 20meg would i still get only 10meg? because when I signed up it did say I was eligible for 20meg. BT broadband only gave me about 6meg on their 8meg service?!
Anyway I am loving my free 0800 broadband support which is UK based, unlike BT's, who didn't cancel my account when I migrated, took the guy ages to sort out, plenty of being put on hold! And teh price is BRILL!
don't forget those that are dithering the 100 day money back guarantee expires end of this month!!

100 day money back guarantee
We've given our home broadband service a lot of thought to make it the best it can be. In fact we’re so proud of it that if you sign up by the end of January 2008 and change your mind within the first 100 days, we’ll refund all your money.
Money back guarantee available on contracts signed before 31/01/08. Click here for terms.
#25
I'm a BE customer on an O2 mobile contract. I haven't changed as I'm moving house and like having the flexibilty of giving 3 months notice and no contract as such. If they introduced a simple of way of transferring services from one house to another, I do it in a flash
My mate switched and o2 BB is the best he's ever had.

Edit: Seems that Be Unlimted package is only £18. Making it cheaper than O2's top package. Is there a difference?
#26
sky bb is still better value and good service for me...
#27
i have a company o2 phone ... do you think I will be able to sign up to the 7.50 package ?
#28
kevinyork
Ok, I went for the o2 £7.50 pm deal as a pay monthly phone customer. My experience:

Easy to order with £40 Quidco.

Almost instant confirmations by email and text

Advised of a connection date within 24 hours.

Modem and connection pack arrived by courier 24 hours before the connection date.

On the connection date, lost my old provider for about 2 hours then got a text from o2 to say I was connected with them.

Used the set up disc and was connected to o2 within about 2 minutes-very intuitve disc!

Set up my emails and had forgotten my password so gave them a call-got through instantly on a freephone number to a UK based support person. Extremely helpful and resolved the issue within minutes.

Have now done a speedtest and amazingly its showing 9.8MB download speed. I'm only paying for up to 8mb!

Am stunned by how good their service has been throughout this process. The best thing is no more overseas :-DTiscali Tech Support to battle with!!!!!!


Could I ask how long the connection was from when you ordered to when you were connected? Was it within the 2 weeks that they state it usually takes on their site?
#29
I have a phone line from o2 but I will go with BE (been with BE for 6 months at the current address)..... £18 for 24meg...o2's is £15 for 20meg so kind of same price.... I moving near a BT exchange (100 meters) so I'm hoping I can get more than 20megs with BE
also no 1 year contract with BE and cheaper rate for cancellations/ etc......
1 Like #30
matt_james27;1502659
just recently migrated over, great service so far, signed up for 16meg geetin approx 10meg speeds, so if i signed for 20meg would i still get only 10meg? because when I signed up it did say I was eligible for 20meg. BT broadband only gave me about 6meg on their 8meg service?!



You'd get 10mbit regardless - both are the same service (adsl2+), the speeds they quote are just artificial caps. If your line can only do 10mbit that's because of mainly line length, but also other things like line quality and external electrical noise (eg going near an electrical substation).
#31
i was with AOL, O2 are better and quicker and cheaper
#32
Recommended!

Cheap price, fantastic service, support is UK based and excellent. The supplied modem is easy to use, no issues at all. Don't hesitate to take this offer!
#33
yes only had it for a few days and at £7.50 its a bloody bargain!!! easy setup quick turnaround fan-bloody-tastic
#34
whats the conditions of unlimited usage??

thanks
#35
Been with Be* for over 2 years, but switched to O2 as I was only getting about 8 Megs, and instead of paying £18/month, I now pay £12.50/month. Plus Quidco. Plus O2 email-to-phone service. This gives you 1000 free emails sent to your phone for free every month, and you can also reply using your phone, which costs as much as an MMS or is taken out of your allowance if you have one. You can forward your existing email to the O2 one, and tell it which emails to forward and which not. Very useful for me. Works with O2 phones only though - but will work regardless if you have a contract or PAYG.
Plus, the people I have spoken with have all been very helpful.
PS - Unrelated to this - but a very useful service is O2's Bluebook, log into your O2 account to activate it, and it saves all your SMS and MMS messages online if you want to - for free. Good stuff!
#36
Is it possible to use your own wireless router with o2? Sky seem to make it either difficult or impossible which puts me off using them as the only ADSL wireless router that's been reliable for me is Speedtouch.
#37
pakichan
The modem o2 provide is quite terrible imo


Signed up for O2 about a month ago. No problems at all with the modem (get nearly the full 8mb as i'm not far from the exchange).
I would recommend this. Voted hot :)
#38
pakichan;1398226
The modem o2 provide is quite terrible imo


The modem is rebadged a Speedtouch 780.

Be aware that the modem is never yours to sell, merely leased to you as long as you subscribe to O2! Once you stop subscribing you have to give the modem back or pay the over inflated cost of the modem! (I think they value it at £50)
1 Like #39
thom_yorke;1502786
Could I ask how long the connection was from when you ordered to when you were connected? Was it within the 2 weeks that they state it usually takes on their site?


Mine took 5 working days!
#40
AndyToys;1503272
The modem is rebadged a Speedtouch 780.

Be aware that the modem is never yours to sell, merely leased to you as long as you subscribe to O2! Once you stop subscribing you have to give the modem back or pay the over inflated cost of the modem!


Fantastic! That's answered my question! IMO Speedtouch's are the best routers you can get. They use a different chipset which isn't prone to line drops and are great for long distance users from the exchange.

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