O2 Broadband, Renew contract deal. 6 months free, £10 per month after for Premium Broadband 20 meg. - HotUKDeals
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Phoned to cancel my O2 home broadband, and was offered the following deal:

6 months for free, no fee per month.
6 months at £10 / month.
12 month contract, can cancel within 14 days if I am not happy.

This was for the current package that I have, which is £10 / month, as I have an O2 mobile also.

Good deal, for renewing, without having to disconnect and go back via quidco.
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#1
Is the O2 Mobile £5/m discount applicable to the discounted amount?
1 Like #2
schizoboy
Is the O2 Mobile £5/m discount applicable to the discounted amount?


The 6 months at £10 included the £5 discount
1 Like #3
Also reported over on the MoneySavingExpert forum by someone "with contacts"
http://forums.moneysavingexpert.com/showpost.html?p=35869477&postcount=784
which also alleges that not just Premium but other LLU subs too, and can get an entire 12m free if you take their optional "bolt on" o2 Home Phone service as well (a far more debatable service than their almost universally liked LLU Home Broadband service).
MKD

Edited By: mk-donald on Aug 21, 2010 15:56: More info
#4
schizoboy
Is the O2 Mobile £5/m discount applicable to the discounted amount?
Not really, as o2 are offering you the monthly subscription (ie full or discounted) reduced to zero. So no point in trying to get the standard sub discounted as it's going to be free anyway.
(Otherwise any time o2 home BB charge a monthly sub they perform the test to see if your linked o2 mobile # meets the £5/m discount test and if it does then you get the discount THAT month.)
MKD
#5
Thanks. Just called and got 5 quid a month with no top ups required. Was on 7.50 with a minimum top up of 10 quid every 3 months for the last 2 years!!
1 Like #6
I just called up and they don't do the 6 months deal, even if you want to cancel. They know that you really don't want the inconvenience of the gap in your BB supply when you change over to another supplier.
#7
Thanks OP. Just rang o2 and told them i saw the deal on Hotukdeals, the advisor asked the manager and then i got 6 months free!!!! :)
#8
Great Tip.Just done the same with SKY TV.;)
Phoned and told sky i wanted to leave and the gave me 6 months at half price and was also told to ring back in 6 months "to see what other offers we can offer you!" oO
Also did it for the father in law and they did the same offer for him!
Just stick at it whoever you ring and see if you can get a bargain!
#9
Awesome.
Just rung O2 Broadband Retentions myself. Complained about an overpayment problem which he sorted straight away.
Then he offered 3 months free on a new 12 month BB contract. I said I'd seen the offer for Free Pro BBand with Home Phone.
He checked I was on LLU (Whatever that is?) & said If I took out Home Phone for 12 months He could do the Broadband for Free!!!

WOW--------- £9.5o for 20Meg Broadand & Phone (Free Eve/Wend Calls including Line Rental)

Result!
Thanks OP & mk-donald!! Heat + Reps!!


Edited By: mrpipster on Aug 21, 2010 18:08: .
#10
pet2000
I just called up and they don't do the 6 months deal, even if you want to cancel. They know that you really don't want the inconvenience of the gap in your BB supply when you change over to another supplier.


Ring and ask for your MAC code, no gap in your BB doing that.
#11
pet2000
I just called up and they don't do the 6 months deal, even if you want to cancel. They know that you really don't want the inconvenience of the gap in your BB supply when you change over to another supplier.

Tell them you're going to cable
#12
re the "LLU" issue - o2 really only want to keep their "LLU" ie LocalLoopUnbundled customers where it's the Be/o2 DSLAM kit at the exchanges + their backboine network that delivers the broadband - ie those with subs called Standard/Premium/Pro. (ie NOT the runt of the litter "Access" subscription, where o2 just resell a BTwholesale ADSLmax product - which became VERY popular as "unlimited" and relatively cheap => congested from time to time => traffic managed => informally capped => now FORMALLY capped, to many subscribers annoyance).
MKD
#13
I pay £17.50 per month for my O2 unlimited broadband. Ive had this for about 2 years. It would be £22.50 if I didnt have a mobile phone contract with them. They've never got round to unbundling the local exchange as they implied they would, so ive never been able to avail myself of the £7.50 pm super-broadband. Cant help but feel some of us are forgotten by O2.
#14
If you're not on O2 Broadband, get it, because it's the best of the best, but only if the LLU service is available. Fast, no traffic shaping, completely unlimited (in practice, but "subject to fair use policy") with reasonably decent support. And the homephone service is pretty decent too!
#15
O2 are excellent

voted hot
#16
Have to agree, I've been using o2 for broadband for the last couple of years and they have been superb!
Switched my mobile to o2 PAYG aswell to get the extra discount.
#17
I was with O2 broadband for 2 years, but recently moved my mobile from o2 to tmobile, so when broadband went up by £5 I foolishly moved to plus.net.

I was getting around 1.6Mb download on O2, but it dropped to 0.9Mb with plusnet. The reason is the BT system, that "tries to be clever" and reduces your speed to maintain a stable connection!

Anyway, I've had enough and I want my faster connection back, so on my way back to O2 (LLU) now!
#18
I just requested my renewal last month, missed this deal. I renewed at £5 for twelve months, but this month they only collected £1.20 from my account.
#19
Thanks, good tip, i am due renewal now
1 Like #20
I'm with O2 I pay about £7 a month for the best O2 broadband package. as I get a discount for having an O2 mobile contract and I also have the friends and family discount as a friend works for O2. If you have a friend that works for O2 then ask them if they can do the discount as it's about 30-33%. O2 broadband has been brilliant. I'm on an exchange where O2 has LLU, I get 18Mb connection. If you want to check LLU ISP status on your exchange just go to >

http://www.samknows.com/broadband/exchange_search

and enter your exchange name, which will be your village or town usually.
#21
Renewed 12 days ago and got 3 months free. I'll hope they'll offer a goodwill gesture and give me another 3
#22
My O2 broadband is due for renewal next month bur the shame is that I took the O2 home phone 2 months back and obviously this contract does not run out for another 10 months. Does anyone reckon O2 may still offer me a deal?
#23
Which number you ringing? are you going to customer service then passed onto retentions?
#24
Great deal,thank you for this. I will call today...:)
#25
I renewed my broadband contract and signed up to their home phone just a couple of weeks ago. I got 6 months free broadband (6x£10) but it was supposedly a good-will gesture as they should have only offered me the standard 3 months (initially offered 6 months in error). It they're now offering 12 months free, I'll be just a little bit miffed.
#26
they can offer what ever is on offer at the time... in store at the moment you can pick up HBB with 5 months free and not see a bill leave your account for 7months! i would suggest holding out another month! O2 have got some new cracking deals coming!
#27
Possibility from end of this month new contracts on LLU will be subject to a cap on O2 but know definite confirmation yet

http://forums.thinkbroadband.com/o2/3890685-o2-llu-end-of-unlimited-downloads-alternatives-for-movers.html?view=collapsed&vc=1
#28
With deals like this, you have to wonder sometimes, how do they survive?!
Great Broadband company though, that's for sure - never had a single problem with customer service.
#29
so how do l check if l'm eligible to get 02 from my exchange and does this offer include unlimited downloads , many thanks
#30
also l'm with BT at the moment will l be able to get this offer !
#31
I've been with them for about 4 months now - the speed is double the one I got from Plusnet, however I have had to reboot their O2 Wireless Box several times due to internet dropouts. Plusnet connection was more stable but the extra speed I get now and the better price means I won't be moving for now.
Only go with them if LLU has taken place at your exchange though.
#32
Why can't I edit my posts anyone ?????

It's a good idea to check your neighbours broadband speeds here as well to make a decidion:
http://top10.com/broadband/speedtest/streetstats/
#33
I got this last year when I renewed. Thought it was common knowledge as he just offered it me. It was either this or half price for 12 months...
#34
They can only offer me an 'access packages', at £22.50 per month :-(
#35
Just received this deal myself at 10.30am - I also have the 30 day happiness guarantee. Contract was due to end on 8 September 2010, now it will roll on with 6 months free!

Thanks OP
1 Like #36
robot1000
Renewed 12 days ago and got 3 months free. I'll hope they'll offer a goodwill gesture and give me another 3


I just called up and they confirmed the offer was on, but they refused to give it to me as I'd accepted the 3 months free offer last week. I did mention I was in the 14 day cancellation period, but they just said that I can cancel then, but I would not be getting that offer.


Edited By: robot1000 on Aug 22, 2010 10:53: .
#37
comicmankev
They can only offer me an 'access packages', at £22.50 per month :-(


That's because they don't have LLU on your exchange. Check the site I posted earlier and check your exchange for any LLU operator presence, you will get the best deals and speeds from ISPs with LLU presence on your exchange.
#38
craig88
I've been with O2 for 2 years, been paying £10 for 20mb broadband and unlimited downloads. Best provider around!!!


No, that's probably IDnet
#39
londislagerhound
craig88
I've been with O2 for 2 years, been paying £10 for 20mb broadband and unlimited downloads. Best provider around!!!


No, that's probably IDnet


If you can get it. I don't have FCCT on my exchange, don't expect to for ages either.
#40
Also if you're not with o2 but know someone who has an o2 contract and doesn't use their broadband you can use their number to get the discount.
Worked fine when I moved to vodafone and used my wifes o2 number instead

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