o2 Home Phone 9.50p/m Free Evening and Weekend calls 12.50p/m unlimited calls call 08002300202 option 1 to order - HotUKDeals
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o2 Home Phone 9.50p/m Free Evening and Weekend calls 12.50p/m unlimited calls call 08002300202 option 1 to order

£9.50 @ O2
NO MORE BT!!!!!!!!!!!!!!!!! :) o2 have just launched their home phone for all customers. Existing broadband customers can call to add on the home phone for either £9.50 or £12.50 per month depending o… Read More
declansmith Avatar
7y, 2m agoFound 7 years, 2 months ago
NO MORE BT!!!!!!!!!!!!!!!!! :) o2 have just launched their home phone for all customers. Existing broadband customers can call to add on the home phone for either £9.50 or £12.50 per month depending on the package you want. If you don't already have o2 home broadband you can take it when ordering the phone from £7.50 per month extra. You also get the 1st 3 months free when joining up to the broadband. You do need to have o2 broadband to get o2 home phone it is not offered on its own.

This may have been posted a few months ago but the launch was delayed, it has now definitely been launched.

call 08002300202 option 1 to order NOT ON THE WEBSITE YET, NEED TO CALL TO ORDER.
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#1
am i right in thinking you need to be in an unbundled area to get this?
#2
I will stay with my old Orange Unlimited plan - BB, unlimited UK calls, unlimited calls to Orange mobiles and unlimited calls to 100 international destinations - all in for 5£/month... No one can beat that...
#3
Or call BT and they will match the price if you are out of contract.
#4
I just moved from BT to Post office. Still the best deal out there...
*only 30 day contract
*free weekend calls to UK/US MOBILES, Landlines and to 40 top international destinations.
*£12pm includes everything, no bills to BT
*free evening and weekend calls to 0845/0870 and UK landlines included
*all you do is call them with your BT number, and they seemlessly shift your number to PO, keep your broadband and calling cards/international calling services if you wish.
*One of the most simple, straightforward pricing plans I have seen, one package PERIOD

again no contract, and you can subscribe where ever BT lines are present! call centres are based in the UK as well.
#5
Wouldn't it be better to wait until O2 officially launch this on their website as there might be cashback options on Quidco etc?

Also, does anyone know of a provider that doesn't charge for 0871 numbers or that does charge for 0871 but without adding a connection fee? I have an ADT alarm and currently have to pay 20p per day (minimum call charge and a connection fee) just to connect an 8 second call to an 0871 number.
#6
unileeds;8408497
I just moved from BT to Post office. Still the best deal out there...
*only 30 day contract
*free weekend calls to UK/US MOBILES, Landlines and to 40 top international destinations.
*£12pm includes everything, no bills to BT
*free evening and weekend calls to 0845/0870 and UK landlines included
*all you do is call them with your BT number, and they seemlessly shift your number to PO, keep your broadband and calling cards/international calling services if you wish.
*One of the most simple, straightforward pricing plans I have seen, one package PERIOD

again no contract, and you can subscribe where ever BT lines are present! call centres are based in the UK as well.


Mmm.. I looked at that but it's £1.75 per month for caller id. In the end I stuck with BT for basic line rental and Primus Saver option 2 (free) for a carrier which gives free weekend and evening (6pm to 8am) landline calls. Caller display comes free if you make a couple of calls via BT (which are also free if called at weekends). The Primus contract is 12 months but if you read the T&Cs I am sure it says either party can give 1 month's notice.

The Post Office package is good though if you just want a simple package and want international calls at weekends.
#7
Good deal. I wouldn't return to BT.
I think I am intelligent but could never
understand their bills !
#8
Searcher2
Mmm.. I looked at that but it's £1.75 per month for caller id. In the end I stuck with BT for basic line rental and Primus Saver option 2 (free) for a carrier which gives free weekend and evening (6pm to 8am) landline calls. Caller display comes free if you make a couple of calls via BT (which are also free if called at weekends). The Primus contract is 12 months but if you read the T&Cs I am sure it says either party can give 1 month's notice.

The Post Office package is good though if you just want a simple package and want international calls at weekends.


I agree... better to look at what you use your phone for. My landline gets used for Broadband only, and just by shifting to PO I save £0.75 a month. On top of that, I can now use it to call Uk mobiles and international calls on weekends, saving me an average of £5 a month anyway! Plus no contract! I'll check out Primus though!
#9
Does the O2 Home Phone include Caller ID as that would make it the same as BT if they add on a few quid for it. They should just give it as standard like on mobiles. FYI If you take BT Privacy for free you get caller ID. Must make a few calls each month but these can be during the free calls at weekend or evenings.
#10
to get the broadband for £7.50 you need to be in an unbundled area, it is still available outside the area but at a higher cost (still cheaper than BT though) and with uk call centres
#11
http://www.homephonechoices.co.uk/article.asp?id=primus-exclusive-line-rental&partner=mse This is the cheapest line rental in UK at £8.99 per month in free evening and weekend calls, but obviously depends on how often you use the phone. That's a link from MSE.
#12
aerotec
FYI If you take BT Privacy for free you get caller ID. Must make a few calls each month but these can be during the free calls at weekend or evenings.


No, you need to make chargeable calls otherwise you get charged. From BT website :

* BT Privacy helps stop unwanted sales calls by registering you with the Telephone Preference Service and giving you BT Caller Display at no extra charge. From 1st October 2006, customers who do not make some chargeable calls with BT will be charged for BT Caller Display. Customers with other call providers can still benefit from BT Caller Display at no extra cost if the following calls are made. Customers who are billed monthly must make at least two chargeable calls with BT in that month, other wise BT reserves the right to charge £2.59 a month for BT Caller Display. Customers who are billed every three months must make at least six chargeable calls within those three months, otherwise BT reserves the right to charge £7.77 a quarter. If you do not currently make calls with BT and would like to start making your calls with us again, please call 0800 121 8088. Alternatively, if you'd like to make one-off calls that are chargeable to your BT bill then simply dial the numbers 1280 before you dial the phone number you wish to call.
#13
Somebody;8410285
No, you need to make chargeable calls otherwise you get charged. From BT website :


Calls made as part of an inclusive package must be classed as chargeable then in that you are paying for them as part of your line rental. It used to be that you could just pay line rental but the minimum option now gives free weekend calls. Just make a couple of free weekend calls via BT and you get free caller id.

See their own website FAQ

"9. I'm a customer who can choose which call provider* to use when making a call from home. Can I get BT Privacy at Home?

Yes, you can. You just need to continue to make some calls with BT.
You can do this by putting the digits 1280 immediately before the full number to be dialled. The subsequent call will then be charged, at appropriate BT rates, once you are connected."
http://www2.bt.com/static/i/btretail/consumer/btprivacy/faqs/index.html#faq6

No mention of them being chargeable there. If that was the case then people with the all inclusive package would find it a lot harder to get free caller display as most (if not all) their calls are free.
#14
When I signed up I was told I just had to make the 2 calls per month and that if they were during my free call period then the "charge" would be zero. I have had months where I have only made free calls but recently I have some 0845/0870 calls so can't fully confirm. However in the past 9 months I haven't been charged for BT Privacy.
#15
Searcher2


No mention of them being chargeable there. If that was the case then people with the all inclusive package would find it a lot harder to get free caller display as most (if not all) their calls are free.


Chargeable calls mentioned below:

* BT Privacy helps stop unwanted sales calls by registering you with the Telephone Preference Service and giving you BT Caller Display at no extra charge. From 1st October 2006, customers who do not make some chargeable calls with BT will be charged for BT Caller Display. Customers with other call providers can still benefit from BT Caller Display at no extra cost if the following calls are made. Customers who are billed monthly must make at least two chargeable calls with BT in that month, other wise BT reserves the right to charge £2.59 a month for BT Caller Display. Customers who are billed every three months must make at least six chargeable calls within those three months, otherwise BT reserves the right to charge £7.77 a quarter. If you do not currently make calls with BT and would like to start making your calls with us again, please call 0800 121 8088. Alternatively, if you'd like to make one-off calls that are chargeable to your BT bill then simply dial the numbers 1280 before you dial the phone number you wish to call.
#16
Thanks for the info - I've just signed up to it. I was told that it is being released properly at the beginning of next month but they are taking people from now if you call. Will take about 10 days to switch over from current providers. There is actually now a home phone link/area on the o2 site which provides more details. Beware to look at the cancellation charges which are high for anyone not being able to stay with them for the 12 months.
#17
Somebody;8410787
Chargeable calls mentioned below:

* BT Privacy helps stop unwanted sales calls by registering you with the Telephone Preference Service and giving you BT Caller Display at no extra charge. From 1st October 2006, customers who do not make some chargeable calls with BT will be charged for BT Caller Display. Customers with other call providers can still benefit from BT Caller Display at no extra cost if the following calls are made. Customers who are billed monthly must make at least two chargeable calls with BT in that month, other wise BT reserves the right to charge £2.59 a month for BT Caller Display. Customers who are billed every three months must make at least six chargeable calls within those three months, otherwise BT reserves the right to charge £7.77 a quarter. If you do not currently make calls with BT and would like to start making your calls with us again, please call 0800 121 8088. Alternatively, if you'd like to make one-off calls that are chargeable to your BT bill then simply dial the numbers 1280 before you dial the phone number you wish to call.


Yes - you've already shown us that and I've shown you another link which says you just need to make some calls via BT.

I think you missed the whole point of my post!!!! I said that your calls made as part of your inclusive package must therefore be classed as chargeable (even though you don't pay any extra for them as they are part of your package).

You just need to make 2 calls per month via BT to get free caller display on BT. So for example, if they are at a weekend to a landline then you won't pay any extra on your bill if you are on the basic weekend inclusive package.

I just don't want people to be misled by your post. I can speak from experience and I am also sure the flyer from BT that came through after I moved to Primus just said I had to make a couple of calls too via them.
#18
My understanding of the 1280 feature is to force calls to route through BT in case you use a 3rd party provider for your calls.

If you dial a number with 1280 and make the call, for example, at the weekend then the prevalent rate of free calls (if your tariff supports that) would mean that the chargeable call is free. 1280 will not force the call to be chargeable if it is a free call period and number.

Somebody
Chargeable calls mentioned below:

* BT Privacy helps stop unwanted sales calls by registering you with the Telephone Preference Service and giving you BT Caller Display at no extra charge. From 1st October 2006, customers who do not make some chargeable calls with BT will be charged for BT Caller Display. Customers with other call providers can still benefit from BT Caller Display at no extra cost if the following calls are made. Customers who are billed monthly must make at least two chargeable calls with BT in that month, other wise BT reserves the right to charge £2.59 a month for BT Caller Display. Customers who are billed every three months must make at least six chargeable calls within those three months, otherwise BT reserves the right to charge £7.77 a quarter. If you do not currently make calls with BT and would like to start making your calls with us again, please call 0800 121 8088 begin_of_the_skype_highlighting**************0800 121 8088******end_of_the_skype_highlighting. Alternatively, if you'd like to make one-off calls that are chargeable to your BT bill then simply dial the numbers 1280 before you dial the phone number you wish to call.
#19
Searcher - I think its pretty clear that chargeable are those that you are charged for.

Charged for means, that they CHARGE you for - i.e. there is a seperate charge on your bill.

The argument is flawed around the semantics.

In any event, I dont think that BT ever enforce that rule, as its a moot point - I have BT PRivacy, ONLY use calls within my allowance, and have never been charged.
#20
I’m currently with Talktalk and would love to switch to O2 broadband and home phone. But don’t really want to transfer my landline to BT first. Is it possible to transfer direct from Talktalk to o2?

I’m not a great fan of Talktalk, but despise BT even more.
#21
MrShed;8410903
Searcher - I think its pretty clear that chargeable are those that you are charged for.

Charged for means, that they CHARGE you for - i.e. there is a seperate charge on your bill.

The argument is flawed around the semantics.

In any event, I dont think that BT ever enforce that rule, as its a moot point - I have BT PRivacy, ONLY use calls within my allowance, and have never been charged.

Unfortunately it's not very clear. If you don't make any calls at all in a month (assuming monthly billing) through BT you get charged for caller display. If you make 2 calls through BT (whether they are included 'free' in your package or are charged) you get caller display free. I know because I have been caught out in the past when I forgot to make calls.

The link I provided is therefore correct in practice i.e.

"9. I'm a customer who can choose which call provider* to use when making a call from home. Can I get BT Privacy at Home?

Yes, you can. You just need to continue to make some calls with BT."

I am not a fan of BT but the caller display can be got for FREE.
#22
iq-bals
I’m currently with Talktalk and would love to switch to O2 broadband and home phone. But don’t really want to transfer my landline to BT first. Is it possible to transfer direct from Talktalk to o2?

I’m not a great fan of Talktalk, but despise BT even more.


i just got a call from o2, i'm currently with talktalk and he said it may not be possible but would check. 10secs later said it was fine to transfer :thumbsup:

think i'll hold out for quidco though :thumbsup:
#23
owens101
i just got a call from o2, i'm currently with talktalk and he said it may not be possible but would check. 10secs later said it was fine to transfer :thumbsup:

think i'll hold out for quidco though :thumbsup:



Thanks. Think I'll do the same as you and wait for quidco.
#24
can you have paper billing ?
#25
owens101
i just got a call from o2, i'm currently with talktalk and he said it may not be possible but would check. 10secs later said it was fine to transfer :thumbsup:

think i'll hold out for quidco though :thumbsup:

M
#26
owens101
i just got a call from o2, i'm currently with talktalk and he said it may not be possible but would check. 10secs later said it was fine to transfer :thumbsup:

think i'll hold out for quidco though :thumbsup:


I am with Tiscali and they are a shambles -i have had no internet all day today and its been on twice tonight for 45 mins and gone off again -last week it was off Tues, Wed and Thurs.

I am so ----- off with them i have ask for my Mac code and now need somewhere to go to but also not keen on Bt - unfortunately i am in a rural area with very slow speeds and need line rental and calls too.

Will give O2 a ring tomorrow .
#27
catwoman;8417713
I am with Tiscali and they are a shambles -i have had no internet all day today and its been on twice tonight for 45 mins and gone off again -last week it was off Tues, Wed and Thurs.

I am so ----- off with them i have ask for my Mac code and now need somewhere to go to but also not keen on Bt - unfortunately i am in a rural area with very slow speeds and need line rental and calls too.

Will give O2 a ring tomorrow .

We can help... tell us which exchange your on... http://www.samknows.com/broadband/search.php?page=availability-exchange-search
#28
Is it not worth waiting until this appears on cashback sites?

O2 are usually pretty generous with their cashback.
#29
Just got call off these as i registered my intrest a while ago on their website i gonna do it am with BT at mo
#30
The o2 web site would be updated on the 4th May 2010 as per the o2 sales rep.
#31
I certainly would NOT suggest anyone signs up to BOTH the o2 Home Phone AND o2 Home Broadband at the same time as currently you would have to do that on the phone to o2 and hence LOSE the chance of £70/£80/£90 cashbacks from both QUidco and TopCashBack for signing up FIRST to the o2 Home Broadband LLU packages (the ones which can 100% confidently be recommended - ie NOT o2 Access which can't be confidently recommended), and only later also getting o2 Home Phone (which is nowhere near as compellingly better than alternatives as the o2 home BB LLU subs are!).

o2 Home Phone is offered in both (1) Evening & Weekend and (2) Anytime versions and I think only the latter looks relatively attractive because as has been raised above o2 CHARGE for bolt-ons such as 1571 Answering and Caller ID which others provide free or cheaply - and it's really the cost of calls which are the biggest variable and they can vary a lot between providers.

I have in the past done various analyses of the o2 home broadband offerings, and have just today added in o2 Home Phone -v- BT -v- Primus (one of the cheapest per MoneySavingExpert), and based on my own study today (and prompting above) am just about to add PO Home Phone into the analysis too. The current DRAFT comparisons are available online at:
http://cid-99aa6cf1226facfe.skydrive.live.com/browse.aspx/o2%20Broadband%20-v-%20Be%20There%20Broadband

Look for the o2 Home Phone folder. The doc is a 2page PDF and includes links to the o2 website where they have the o2 Home Phone full price-list and more details.

Finally as others have said above, maybe best to wait until o2 get more desperate for Home Phone signups (they are already 1-2 months behind their timetable) and hopefully offer some £back opportunities. Do remember it has a 12m+ commitment, just as many of BT's contracts (that you may already be in) also do.

MKD
#32
MKD.

The one thing that many people are p****d off about with BT is the customer service and I for one would be willing to pay extra to someone to get a better customer service. A recent example of this for me was the change of BT off peak times from 6am to 6pm to 7am to 7pm in, what I believe, was an underhand way. When I asked to get out of my 12 month contract with them under their own T&Cs as they had changed their contract they said I couldn't without paying £7.50 for every month remaining of my contract. It took several emails before admitting I could get out of my contract for no fee.

The 12 month auto renew contract is another one I believe most people are not aware about. BT did not inform me this was about to be autorenewed. I assumed (incorrectly - never assume) that at 12 months I would be asked if I wanted to renew or it would go on a rolling month by month contract.

With O2 mobile I always get a UK call centre when I ring. With BT I almost always end up with a call centre in India.

With O2 landline hopefully you will get a UK call centre and the offering (including billing) will be simple to understand.

Customer service is hard to compare in a table.
#33
Searcher2
MKD.
The one thing that many people are p****d off about with BT is the customer service and I for one would be willing to pay extra to someone to get a better customer service. ....
The 12 month auto renew contract is another one I believe most people are not aware about. ....
With O2 mobile I always get a UK call centre when I ring. With BT I almost always end up with a call centre in India.....
With O2 landline hopefully you will get a UK call centre and the offering (including billing) will be simple to understand.
Customer service is hard to compare in a table.


Very good point - and borne out by my experience with both BT landline and o2 Home Broadband service (though former I have rung once a year because of their lousy website/contracts and latter far more due to the live technical nature of the product - BT support about 3/10, o2 support 8-9/10.

Certainly a 'red' shading is deserved on the BT Service boxes :)

One point: Anyone signing for o2 Home Phone has to have o2 Home Broadband. The Phone has a 12month+ commitment, so you are effectively tying your Broadband to o2 for a FRESH 12m+ commitment, ie far less "haggle room" if/when your home BB passes it's own 12m+ contract commitment!

MKD
#34
For those who are worried about renewing their Home Broadband contract

6. Do I need to sign a new contract if I have broadband already?

You don't need to sign a new broadband contract, but you will have to sign a 12 month contract for your home phone.
#35
website is down at mo maybe they updating it for this ?
#36
Stacey613
For those who are worried about renewing their Home Broadband contract


Absolutely signing for o2 Home Phone does NOT affect your o2 Home Broadband contract or when it's 12month commitment would run to.

BUT you can NOT have o2 Home Phone UNLESS you also have o2 Home Broadband. ie not just at the time you sign up for it, but every day you are subscribed to it = dual sell!

So if you sign NOW for o2 Home Phone you MUST take that for 12 months to say May 2011.
So even if your o2 Home Broadband contract ran out in say June 2010, you can NOT cancel it or move elsewhere (unless you're prepared to be chucked off o2 Home Phone too & pay for its 11 months to May 2011) - ie you have NO bargaining power to try to blag 3m free or £2.50/m off for committing to a fresh 12m+ home BB contract (eg to June 2011). That's not to say o2 might not offer you one, but your taking o2 Home Phone means they clearly have no need to = presumably their game plan.

So in my example for the period to May 2011 you can NOT move your home broadband anywhere else WITHOUT having to cancel your Home Phone too, and pay them for the rest of the 12m of o2 Home Phone that you contracted for.

It is all spelt out honestly in their T&Cs which you can find via my analyses at:
http://cid-99aa6cf1226facfe.skydrive.live.com/browse.aspx/o2%20Broadband%20-v-%20Be%20There%20Broadband
see the o2 Home Phone folder there.

So yes your point is technically correct and I don't think anyone argued otherwise; but there are significant cross-contract commitments:

Clause 5.7 re leaving o2 Home BB : "Once your O2 Home Broadband services have been terminated we’ll give you 30 days notice after which your O2 Home Phone Services will be terminated and clause 5.4 will apply."

then 5.9 re charging you "If we terminate your Services pursuant to clause ... 5.7, then we’ll be entitled to charge you for the Charges which would have been payable to us as if you had terminated in accordance with clause 5.4(a).

ie per 5.4 (a) - ie "...If you end your contract within the Minimum Term, you must pay us the monthly subscription charges up to the end of that Minimum Term..."

MKD
#37
nutta
website is down at mo maybe they updating it for this ?


Nope - it's come back up with the same online manana - previous poster suggested 4 May for online - and of course then you'd want to lookout for any £back opportunities, if any.

HOWEVER you can find their full price lists and call charge rates and T&Cs via a 'backdoor' into their website - see the Skydrive link to my document and then the various links in that to the o2 Site and o2 T&Cs and o2 BoltOns etc in my document - see link in previous posting.

The o2 documents are live documents as they have been phoning existing 'interested' o2 home BB subscribers since last Monday to offer it.

Personally I remain to be convinced and am tempted more towards Post Office Home Phone, though its reviews are a bitty iffy - there are of course NO o2 Home Phone reviews.

MKD
#38
mk-donald
Nope - it's come back up with the same online manana - previous poster suggested 4 May for online - and of course then you'd want to lookout for any £back opportunities, if any.

HOWEVER you can find their full price lists and call charge rates and T&Cs via a 'backdoor' into their website - see the Skydrive link to my document and then the various links in that to the o2 Site and o2 T&Cs and o2 BoltOns etc in my document - see link in previous posting.

The o2 documents are live documents as they have been phoning existing 'interested' o2 home BB subscribers since last Monday to offer it.

Personally I remain to be convinced and am tempted more towards Post Office Home Phone, though its reviews are a bitty iffy - there are of course NO o2 Home Phone reviews.

MKD


What about Primus £8.99 ? thats what i was looking into?:?
#39
Am I right in saying O2 broadband works with ANY line provider, with no interruption on line switch? I am also considering leaving BT.

Thanks
#40
Somebody
Am I right in saying O2 broadband works with ANY line provider, with no interruption on line switch? I am also considering leaving BT.

Thanks


Well as I understand it the line has to be a BT Line, though anyone can be charging you for the line rental - eg Primus/Post Office/o2 Home Phone all use BT Wholesale Line Rental as I understand it.

MKD.

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