O2 Home Phone line rental slashed to £7.50 pm + 20Mb broadband from £8 pm (combined cost £15.50 pm) with 3 months free plus cashback - HotUKDeals
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O2 have restructured the pricing of their home phone and broadband packages and they now appear to be even better value than before.

The landline rental has been reduced from £9.50 a month to just £7.50 and the basic (LLU) broadband, which is now £8 a month (previously £7.50), has been increased from upto 8Mb to upto 20Mb speeds.

The basic combined package of broadband and line rental now works out at just £15.50 a month - previously £17. And don't forget the first 3 months on all broadband packages are FREE.

The basic broadband does come with a 20Gb per month cap but I'd imagine that's more than enough for most people.

There's also £50 cashback available via Quidco and Topcashback but if you're patient (going on previous form) this will likely rise to somewhere in the region of £70 to £120 sometime in the next few weeks.

Remember you must be an O2 mobile phone customer (either contract or PAYG topping up by £10 every 3 months) to take advantage of the discounted broadband price (otherwise it's an extra £5pm) and you need to take broadband in order to take their Home Phone.
More From O2 Home Broadband:

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1 Like #1
Think that gives the impression of some "slash" and "hotukdeal"

The price has gone UP by 50p/month and had a 20GB/month data cap imposed (though modem synch is as you say no longer capped at 8Mbps) - ie you can use up your new limited data at a higher speed.

The LINE RENTAL at £7.50 is just that = Line Rental with NO call allowance.
The previous & ongoing £9.50 offer includes Evening & Weekend calls.
So no "SLASH" there.
And remember o2 Home Phone is NOT like BT home phone - eg you do NOT get the 1571 answering machine as standard and there isn't a remote access version of the paid for one either, nor do you get any chance to get caller ID free.

The cashbacks on Quidco & TopCashBack this lunchtime had NOT been updated to reflect the totally new subs so I wouldn't bank on them being valid - wait to see them actually refer to the new packages!

Don't get me wrong - o2's home broadband LLU packages have in the past been FAB value and I've contributed to recommending it to probably thousands of people, and at times with major £back have been almost free for the first year's use. Their Home Phone has never been anywhere near as compelling, and the new usage capped service after all their "no niggles" marketing seems rather off message! Still a good deal, but no HOT aspect today is there ???

MKD


Edited By: mk-donald on Sep 06, 2010 16:42: HUKD
#2
seems decent to me
#3
you can add evening and weekend for £2 if you like... its good that is an option as everyone in my house uses their mobile to make any call apart from 0870 or numbers like that. I will probably get it...
#4
Good deal. I've wanted to go with these before but unfortunately I don't have a BT line.
#5
going to bin sky and get this cheers op
#6
Does anyone know if the 20GB hard limit is going to be added to existing contracts, as I'm sure I've had nothing from O2 to tell me this? Not that I'd probably cancel if they did want to change my contract and gave me an out, but still, principle and all...
1 Like #7
O2's Premium and Pro broadband packages were better value before. Premium was £10 for O2 users and Pro was £17.

Also BT phone lines may be £12.04 per month but at least they give free 0845 and 0870 numbers after 7.00pm weekdays and free on weekends. O2 charge 1p per minute to those numbers and for those who make International calls using premium numbers such as 0871, O2 charge 17.8p per minute.

A 0844 (G9) call will cost 9.5p a minute on O2. Only 5p on BT.

A 0871 (G15) call will cost 17.8p a minute on O2 . Only 9p on BT

http://broadband.o2.co.uk/downloads/O2_Home_Phone_Price_List.pdf
#8
eayragt
Does anyone know if the 20GB hard limit is going to be added to existing contracts, as I'm sure I've had nothing from O2 to tell me this? Not that I'd probably cancel if they did want to change my contract and gave me an out, but still, principle and all...
No the T&Cs for the existing contracts don't change, so if you were on o2 Standard you are still on o2 Standard which has NO limit but a Fair Usage Policy which says you shouldn't impact others.
It's all spelt out in their updated FUP document, quite specific about key dates eg today 6Sep10 (and earlier dates for the "runt of the litter" o2 Access subscribers) at:
http://www.o2.co.uk/assets2/pdf/O2_Broadband_Fair_Use_Policy.pdf
MKD
Nearly a 3yr o2 Standard subscriber - who knows he had a bargain even at £7.50 with no £back!
#9
mk-donald

No the T&Cs for the existing contracts don't change, so if you were on o2 Standard you are still on o2 Standard which has NO limit but a Fair Usage Policy which says you shouldn't impact others.


Was just wondering the same so thanks for that. I am on the standard broadband (£12pm as I don't have 02 mobile) which is fine for me .. If I phone up about the landline package do you think they will try and move me to the new BB rates?
#10
mk-donald
eayragt
Does anyone know if the 20GB hard limit is going to be added to existing contracts, as I'm sure I've had nothing from O2 to tell me this? Not that I'd probably cancel if they did want to change my contract and gave me an out, but still, principle and all...
No the T&Cs for the existing contracts don't change, so if you were on o2 Standard you are still on o2 Standard which has NO limit but a Fair Usage Policy which says you shouldn't impact others.It's all spelt out in their updated FUP document, quite specific about key dates eg today 6Sep10 (and earlier dates for the "runt of the litter" o2 Access subscribers) at:http://www.o2.co.uk/assets2/pdf/O2_Broadband_Fair_Use_Policy.pdfMKDNearly a 3yr o2 Standard subscriber - who knows he had a bargain even at £7.50 with no £back!

Thank you very much indeed.
#11
Sockpuppetuk
Was just wondering the same so thanks for that. I am on the standard broadband (£12pm as I don't have 02 mobile) which is fine for me .. If I phone up about the landline package do you think they will try and move me to the new BB rates?
Some thoughts:
a) They can't move you without your permission so NOTHING to be lost by asking
b) The o2 Home Phone as I/others have raised is definitely NOT a compelling/no-brainer in the way that o2 Std/Prem home BB used to be
c) If you DO start an o2 Home Phone contact that MIGHT mean a fresh 12m commitment to that (and hence mean you would be trapped on o2 Home BB Std for another 12m as you wouldn't be able to stop it without cancelling o2 Home Phone too) - that is one of the fresh uncertainties raised by their new 30day broadband contracts (with optional o2 Home Phone bolt-on).
d) Got nothing to lose by asking anyway - though maybe best to wait a few days so o2's staff have learnt their scripts and had them tested by various uncertain customers.
MKD
#12
Mikey1610
Good deal. I've wanted to go with these before but unfortunately I don't have a BT line.


If you have your line with say TalkTalk or a similar LLU provider,you can now move over to O2,but there is a £45 charge.
I have phoned them today to ask this as my sister wants to move from TT to O2.
#13
Good find. In a contract so cant change at the moment. Heat
#14
Great. My contract is coming to and end next month! (: And I don't use the phone at all. But I have to have a phone line, so the cheaper the better. Thanks for this (:
suspended#15
I've got THIS includes w/end calls to mobiles
#16
Anyone looking at the o2 Home Phone service should at least check through the latest MoneySavingExpert guides to the topic at
http://www.moneysavingexpert.com/phones/home-phone-calls
MKD
#17
mikbak
I've got THIS includes w/end calls to mobiles

I like the idea of PO home phone as it's a monthly contract but their BB is 12 month min.
#18
mk-donald
Anyone looking at the o2 Home Phone service should at least check through the latest MoneySavingExpert guides to the topic at

http://www.moneysavingexpert.com/phones/home-phone-calls

MKD


Excellent guide as usual from MSE. My question is, if I switch to O2 from BT, will O2 be liable for phone noises on the line or will I still need to sort it out with BT? It is a BT line after all and all O2 seem to be doing is just borrowing the line from BT.

Edited By: tsimehC on Sep 06, 2010 18:13: added "on the line"
suspended#19
Use my contract mobile by day and PO phone rest of the time....
#20
Excellent, this'll be great for my girlfriend. She was going to go with Sky and their 20mb unlimited internet and £5 anytime phone package (for calls to France) but is instead gonna go with this now. Cheaper line rental, and cheaper line connection, and 3 months free, upgrading to unlimited internet, so a total of £24.50 a month instead of £26 a month with Sky.
#21
do o2 landline charge you extra if you don't make 2 chargeable calls per month like BT does?
banned#22
sounds much better than sky.. but unfortunately i'm with sky at the mo and god knows how much i'll have to pay to move to O2 :(
#23
Ouch not as good as they were offering just a few weeks ago. They were including evening and weekend calls with their line rental for 9.50 plus the normal broadband offers. Still this current offer seems better than BT!
#24
what's the diff between their two top pacakges? I'd get this but i'd need to do some re-wiring, so i'm not so sure atm.. i'd also need to get someone to activate my BT line, which o2 won't do :|
#25
Max-Power
what's the diff between their two top pacakges? I'd get this but i'd need to do some re-wiring, so i'm not so sure atm.. i'd also need to get someone to activate my BT line, which o2 won't do :|
The most significant differences on top WORKS are:
a) You are allowed Annex M with upto 2.5Mbps UPload, but if your line isn't VERY good indeed there would be a significant corresponding decrease in DOWNload.
b) Then in the "Fair Usage Policy" says "around 250GB" is where they start to be concerned with the WORKS whereas "around 100GB" with ALL ROUNDER.
c) The top package (was Pro) used to get the better "n" WiFi, but both uncapped get it now.
d) The free Static IP that otherwise would cost £5/m - but very few people want/need one
e) More security licences and online SMS.

BTW: Did o2 tell you TODAY that they won't activate a BT based phoneline for you (was £85 in price list, but they wouldn't do it previously, that was allegedly changing today, ie the price list would STOP LYING and mean it). As you should know various other firms will activate a BT line for a lot less than £85 AND when they say they will, they mean it!

MKD

Edited By: mk-donald on Sep 06, 2010 18:41: BTW
#26
Based on past experience with ISPs that do this, existing customers on the £7.50pm broadband will be fine, as long as they're not going over the 20GB/month limit. If they are, what the ISPs can do (and what PlusNet did to me) is phone you advising that your usage is too high for the price you're paying, and as such your account is not profitable for the ISP. They will offer you the chance to upgrade to the new unlimited account for more cash, or cancel your account.

PlusNet did this to me 2 years ago, hence why I joined O2.

I hope O2 don't go the same way, but based on this decision to cap new basic customers at 20GB/month, I'm counting the days till I get *that* phonecall...
#27
I phoned o2 to cancel my BB on Sat, they ended up doing it free for the year. I have my home phone with them, £9.50pm.
#28
O2 Home Broadband Standard was £7.50 per month (if you have an o2 mobile). This had a much looser fair use policy than the new packages which now cost at least £8 per month.

From policy doc

"
4 What about excessive network usage and monthly allowances? If you’re a customer that signed up before 6th September2010, or that has signed up to our Access package at any time after 14 July 2010, then clauses 4.1 and 4.2 apply to you. If you signed up or upgraded to a new package on or after 6th September 2010 then clauses 4.3 and 4.4 apply to you.

4.1 Unless you are a customer signing up or moving to our Access package after 14th July 2010, there is no limit on the monthly network usage. However if we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity do not immediately decrease after the warning, we may terminate or suspend your Services.

4.2 If you are signing up or moving to our Access package from 14th July 2010 there’s a 20GB monthly usage allowance. If you use more than 20GB in any month, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity don’t immediately decrease after the warning, we may terminate or suspend your Services.

4.3 If you have signed up for our Basics package, there is a 20GB monthly usage allowance. If you use more than 20GB in any month, we’ll give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity don’t decrease in line with our instructions after the warning, we may terminate or suspend your Services.

4.4 If you have signed up for our All Rounder or The Works packages then you can download as much as you like up to a fair usage limit of around 100GB for the All Rounder or around 250GB for The Works. If you exceed these limits or we feel that your activities are so excessive that other customers are detrimentally affected, we may give you a written warning (by email or otherwise). In extreme circumstances, if the levels of activity don’t immediately decrease in line with our instructions after the warning, we may terminate or suspend your Services.
"
#29
bixbarton
Based on past experience with ISPs that do this, existing customers on the £7.50pm broadband will be fine, as long as they're not going over the 20GB/month limit. If they are, what the ISPs can do (and what PlusNet did to me) is phone you advising that your usage is too high for the price you're paying, and as such your account is not profitable for the ISP. They will offer you the chance to upgrade to the new unlimited account for more cash, or cancel your account. PlusNet did this to me 2 years ago, hence why I joined O2.I hope O2 don't go the same way, but based on this decision to cap new basic customers at 20GB/month, I'm counting the days till I get *that* phonecall...
Don't worry : the Fair Usage Policy is quite clear (see my link to their PDF earlier in this thread) - they are keeping to their contract commitment of offering you NOW what they offered you when you SIGNED UP - there is NO CAP OF ANY SORT for LLU subscribers except for BASIC 6Sep10+ ones; and only 6Sep10+ ALLROUNDER/WORKS ones have "around 100GB/250GB" expectations.
MKD
#30
A2HGO
I phoned o2 to cancel my BB on Sat, they ended up doing it free for the year. I have my home phone with them, £9.50pm.
Yes that had been the known retention deal for a few weeks, as previously reported on here and on MoneySavingExpert.
http://forums.thinkbroadband.com/o2/t/3891159-fyi-reported-llu-retention-deal-of-6m-free-or-even-12.html

These new replacement packages for NEW contracts throw all that past experience of renewing/refreshing old contract commitments up in the air, so sounds like you made a VERY WISE and TIMELY call!

BTW: I assume you ADDED o2 Home Phone at £9.50 to blag the 12m free of Home BB - as otherwise you'd have been in a 12m commitment for o2 Home Phone already (as that only began in the Spring) that REQUIRES you keep o2 Home BB underneath it.

MKD

Edited By: mk-donald on Sep 06, 2010 19:04: BTW
#31
mk-donald
A2HGO
I phoned o2 to cancel my BB on Sat, they ended up doing it free for the year. I have my home phone with them, £9.50pm.
Yes that had been the known retention deal for a few weeks, as previously reported on here and on MoneySavingExpert.http://forums.thinkbroadband.com/o2/t/3891159-fyi-reported-llu-retention-deal-of-6m-free-or-even-12.htmlThese new replacement packages for NEW contracts throw all that past experience of renewing/refreshing old contract commitments up in the air, so sounds like you made a VERY WISE and TIMELY call!BTW: I assume you ADDED o2 Home Phone at £9.50 to blag the 12m free of Home BB - as otherwise you'd have been in a 12m commitment for o2 Home Phone already (as that only began in the Spring) that REQUIRES you keep o2 Home BB underneath it.MKD

I took out the BB with o2 through quidco last year to get the cashback and took out home phone with Post office(new build and activation needed and they were cheaper than BT and no contract).

The 12 months was up on the BB this month so phoned to cancel(i was only gonna take it out again through quidco) and they said if i moved my home phone to them they would do the BB for free for the year. We never use the home phone its just there for the BB. Did i do the right thing?

Edited By: A2HGO on Sep 06, 2010 19:11: .
#32
In regards to Quidco, i asked them if or when they would update to the new packages....

"I will ask our admin team to check this and see if we can get an up to date list of offers. The ones we are currently offering are still valid"
#33
Phoned them up - Line Rental + Unlimited UK Calls & 8mb download Broadband (capped at 20gb) - £30.50 per month.
Rip Off!!
#34
I just moved our home phone from BT to O2 last month - mainly for service reasons. I cannot fault O2. Yes we are having a teething problem setting up the home phone, but whenever we have contacted them (re BB & phone) they have always been friendly, helpful and answer their phones almost immediately. My experience of BT on the other hand - I have found them to be dishonest and rude and difficult to get hold of. I would rather give my business to a company who earns it.
I have been confused somewhat by this deal and I am not sure of any impact it will have on me but I just wanted to add my view that a good deal isn't always about what features/price it has but also the service you get for the money as well.

EDIT - we pay £7.50 for 8mb BB and £14.25 for UK anytime calls with caller ID.

Edited By: magpieno1 on Sep 06, 2010 19:58: more info
#35
My brother phoned up to cancel with o2 on friday to switch to orange. They said if you switch your line rental to us @ £9.50 per month including free evening & weekend calls you can continue to have your 20mb broadband free! So he is now paying a combined £9.50 oer month for line rental and broadband. They told him the offer was only available on that phone call as he only had a limited number of these offers to give out.
#36
Not a bad price overall compared to others if you want the minimum but IMO a very poor show from O'no niggles'2.
Home line only when taking broadband, dl limits, price varying dependant on other products, varying fair-use depending on package...
#37
20 gigs isn't a great deal of limit if you watch e.g BBCiplayer (esp in HD) , download a few films or stream
you'd be surprised how much you are your family actually use.
is there a simple way of checking?

also make sure your router security it good as local hackers can use your broadband rather easily
#38
i bleeding hate BT and would love to ditch them

apparently BE broadband are also oing to be providing phone lines. as soon as they do bye bye BT
#39
I am with virgin and have tonight just cancelled. I obviously need to get my bt line activated, is there a cheap-ish way of doing this? are O2 likely to offer free broadband if i phone up and say i am considering swapping to them lol
Thanks
#40
Damn.. I was gonna re-order over the weekend and get the Free broadband for a year with 9.50 for Home Phone..

Im currently on BT phone line and the Premium Package £10.00 a (I've an O2 mobile) month. so paying £22.00 a month. Now if i go for the All rounder package then thats the 19.50. If i keep the premium package then i just go for the O2 Home Phone then it will be (10.00 +7.50) so £17.50 a month.

Therefore for 2 pound less a month, i get to have O2 home phone line and also a proper unlimited download package. Whereas the "All rounder" will have a 100GB limit fair usage limit...


Hmm.. I think i'll stick with the Premium package and just change the line rental to O2 Home Phone.

What do you guys think?



Edited By: chappie172 on Sep 06, 2010 20:41: Mistake in post

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