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O2 Pay and Go Simplicity

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O2 have now launched Pay and Go Simplicity. It is a range of tariffs that offer the benefits of inclusive minutes, messages and data without signing a contract. Existing customers can opt in from 19th… Read More
JtotheMe Avatar
7y, 2m agoFound 7 years, 2 months ago
O2 have now launched Pay and Go Simplicity. It is a range of tariffs that offer the benefits of inclusive minutes, messages and data without signing a contract. Existing customers can opt in from 19th May, new customers from 4th June.
Prices start at £5 per month.

SIMPLICITY TEXT offers unlimited cross-network texts for £5 a month.
Text SIMTEXT to 21300

SIMPLICITYTEXT100 offers unlimited cross network texts and 100 cross network minutes for £10 a month.
Opt in
Text ' SIM100' to 21300

SIMPLICITY TEXT 300 offers unlimited cross network texts and 300 cross network minutes for £15 a month
Opt in
Text SIM300 to 21300

SIMPLICITY TEXT offers unlimited cross network texts and unlimited web for £10 a month.
Opt in
Text SIMWEB to 21300

SIMPLICITY TEXT WEB 100 offers unlimited cross network texts; unlimited web and 100 cross network minutes for £15 a month.
Opt in
Text SIM100WEB to 21300

SIMPLICITY TEXT WEB 300 offers unlimited cross network texts; unlimited web and 300 cross network minutes for £20 a month.
Opt in
Text SIM300WEB to 21300

Out of bundle charges:

UK voice calls 20p/min
UK calls to 07744/07755 numbers 25p/min
UK calls to 0871 numbers 35p/min
UK voicemail 15p per call
Calls to O2 Customer Services 0p per call
UK text message 12p
UK picture/video message 25p
International text message 16p
UK browsing £3 per MB
UK calls to 0844, 0845, 0870 numbers 20p/min
UK calls to Non-Std Landlines (inc 055,056,0800, 0808, 0500, 0505, 123) 20p/min
UK calls to International numbers £1.50/min
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JtotheMe Avatar
7y, 2m agoFound 7 years, 2 months ago
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#1
i just moved onto the simplicity for iphone contract and they couldnt have ballsed it up any more than they did. should really be taken task there is nothing simple about it.

does anyone remember they used to be really good at customer service? and now they suck big ones. terrible!
#2
good deal in theory though so heat added.
#3
Now I need this for calls, not text.
#4
pet2000
Now I need this for calls, not text.


O2 now do unlimited minutes and calls tariffs - but they're £45 a month (30 day rolling contract)

More info on here... http://www.thesimonlyshop.co.uk/o2simonlydeals.php
#5
Got a url to substantiate this?
#6
Giffgaff offer the same style contract free monthly plans, except that their monthly tariffs are cheaper then this and their out of bundle charges are far more reasonable too. I can't see any reason to go for this, especially when you consider that giffgaff use O2's network and you can use a giffgaff sim in a phone locked to the O2 network.

The giffgaff deals: http://www.hotukdeals.com/item/656537/unlimited-calls-texts-internet-sim-
#7
Sorry if I'm missing something but cannot see the £5 a month Simplicity Text option
#8
Sorry, not yet. It goes live for existing customers from the 19th May, new customers from 4th June. I will amend the title. Sorry! :oops:
#9
Could the £10 unlimited data be an option for Ipad users (obviously cutting the SIM down to size first?)
#10
Worth noting that giffgaff, owned by O2 and also using the O2 network will give you Unlimited Texts, Unlimited Data and 100 Minutes for £10. More info at giffgaff.com
#11
just to clarify... this has the topup credit free to do what you want with or whats shown is all you get for the topup?
has 'out of bundle' options so i assume the latter? If so you have to top up more to get calls or?
#12
Mmmm, I've just changed from an iphone20 simplicity 30 day rolling contract to Text&Web Pay & Go, as I wasn't using my minutes & texts allowance all that much.

With this, I would get unlimited texts rather than 300 texts for £10 a month. But presumeably, you'd need to set up a direct debit so that £10 per month definitely goes out, rather than 'topping up' £10 whenever you want.

Worth noting too, that 02's idea of 'unlimited internet' is currently capped at 500mb per month fair usage allowance.
#13
shame their web is only 500mb, unlike some of the other networks who give tons more
#14
According to giffgaff, unlimited truly means unlimited, so better than O2's policy.
#15
giffgaff's mobile internet finishes on the 25th May. After that, you get a 50p per day charge (up to 30mb per day, 20p per mb after that). So for those of you who use 60mb per day, you're looking at £6.50 per day.
#16
newsgroupmonkey
giffgaff's mobile internet finishes on the 25th May. After that, you get a 50p per day charge (up to 30mb per day, 20p per mb after that). So for those of you who use 60mb per day, you're looking at £6.50 per day.


That is only if you don't have a goodybag (bundle). With the £10 bundle (100min/Ultd Texts/Ultd Internet) the internet is unlimited.
#17
skinrush
Worth noting too, that 02's idea of 'unlimited internet' is currently capped at 500mb per month fair usage allowance.



really? Since when?

o2 are the only network to offer unlimited internet (if you go up to 20gig then they'll be in touch apparantly - seen on o2 forum)

Im on online Simplicity 20 with my iphone and Ive got unlimited internet
#18
seinman
That is only if you don't have a goodybag (bundle). With the £10 bundle (100min/Ultd Texts/Ultd Internet) the internet is unlimited.


OK, I just realised that by going into the Forums and reading the Ts and Cs.

They need to be a bit clearer than that!

If you go here.....

http://giffgaff.com/index/pricing

It implies that you do, but then when you go into the forums, you find that this is only for people who are on the non-goody bag deals.
#19
newsgroupmonkey
OK, I just realised that by going into the Forums and reading the Ts and Cs.

They need to be a bit clearer than that!

If you go here.....

http://giffgaff.com/index/pricing

It implies that you do, but then when you go into the forums, you find that this is only for people who are on the non-goody bag deals.


The goodybags are shown at the top of the page you posted, so not sure I would call that unclear, but nevertheless still a great deal.
#20
Shame they charge 15p per call to your voicemail.
#21
8p per call to voicemail on giffgaff.
#22
daBluone
really? Since when?

o2 are the only network to offer unlimited internet (if you go up to 20gig then they'll be in touch apparantly - seen on o2 forum)

Im on online Simplicity 20 with my iphone and Ive got unlimited internet


I was talking about unlimited internet on Pay and Go and this Simplicity Pay & Go.

On simplicity iphone 20 contract it is unlimited internet. It's not the case with pay and go tarriffs though.
#23
The data is an excessive use policy rather than fair use. 500mb is the fair use policy for PAYG.

What else do I need to know?
Unused texts or web allowances do not roll over to the following month.
An excessive usage policy applies but it is unlikely customers will reach this.

This tariff takes the amount out of your top up, so you would need that as a minimum on your phone on your anniversary date.
#24
Looks interesting....
#25
seinman
The goodybags are shown at the top of the page you posted, so not sure I would call that unclear, but nevertheless still a great deal.


So if i order a sim from griffgaff then get a goodybag from the site ill get min, unllimited text and internet and the unlimited internet won't run out after the 25th?
#26
No, internet is free until May 25 regardless. Then after that if you don't have a bundle then 50p a day etc. unless you have a bundle then it's unlimited for the month you have the bundle.
#27
O2 is down...
#28
seinman
No, internet is free until May 25 regardless. Then after that if you don't have a bundle then 50p a day etc. unless you have a bundle then it's unlimited for the month you have the bundle.


ok thanks
#29
as someone previously asked...

presumably you can use your £10 credit for out of bundle calls etc?

or is the topup just to pay for the bundled minuted and txts?

thanks
1 Like #30
The credit will effectively pay for the service. So if you opt for the £5 service and you have topped up £10, you will have £5 left for anything out of bundle.

Hope this helps
#31
skinrush
Worth noting too, that 02's idea of 'unlimited internet' is currently capped at 500mb per month fair usage allowance.


I think this "500Mb per month" is a bit of an urban myth.

According to O2's Ts & Cs.....

Text and Web Terms and Conditions: http://www.o2.co.uk/termsandconditions/tariffsandboltons

[LIST]
[*]The inclusive Unlimited Web Bolt On can be used in the UK only for your unlimited use (subject to this excessive usage policy) of Telefónica O2 UK's GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone.
[/LIST]

Now what I can't find on their site is this "excessive usage policy", although in the text above it does refer to "THIS" excessive usage policy, so I can only conclude that they mean the text the follows the text above:

All usage must be for your private, personal and non-commercial purposes. You may not use your SIM Card:

1. in, or connected to, any other device including modems;
2. to allow the continuous streaming of any audio / video content, enable Voice over Internet (Voip), P2P or file sharing; or
3. in such a way that adversely impacts the service to other O2 customers.

If O2 reasonably suspects you are not acting in accordance with this policy, O2 reserves the right to impose standard browsing charges (see [url]www.o2.co.uk[/url] for details), impose network protection controls which may reduce your speed of transmission, remove the Web Bolt On from your account or disconnect your tariff at any time, having attempted to contact you first.


But if you were getting this for an iPad, to browse on the train etc (even every day), you'd have to go some to be "adversely impact the service to other O2 customers".

Looks like a winner to me-£10 per month for unlimited web-that can go straight in my iPad! :thumbsup:

Hot!
#32
when i click conference i get request rejected...anyway to fix this very annoying problem?
#33
JtotheMe
The credit will effectively pay for the service. So if you opt for the £5 service and you have topped up £10, you will have £5 left for anything out of bundle.

Hope this helps




Thanks,kinda thought it would work like this.
#34
Azzin
I think this "500Mb per month" is a bit of an urban myth.

According to O2's Ts & Cs.....

Text and Web Terms and Conditions: http://www.o2.co.uk/termsandconditions/tariffsandboltons

[LIST]
[*]The inclusive Unlimited Web Bolt On can be used in the UK only for your unlimited use (subject to this excessive usage policy) of Telefónica O2 UK's GPRS/ 3G networks (as applicable to your handset), for personal internet use via your mobile phone.
[/LIST]

Now what I can't find on their site is this "excessive usage policy", although in the text above it does refer to "THIS" excessive usage policy, so I can only conclude that they mean the text the follows the text above:



But if you were getting this for an iPad, to browse on the train etc (even every day), you'd have to go some to be "adversely impact the service to other O2 customers".

Looks like a winner to me-£10 per month for unlimited web-that can go straight in my iPad! :thumbsup:

Hot!


The 500mb pay and go data limit definitely is not an urban myth. If you text 'balance' to 20202, it tells you exactly how much of your 500mb 'unlimited internet' you have left.
#35
drdreidel
i just moved onto the simplicity for iphone contract and they couldnt have ballsed it up any more than they did. should really be taken task there is nothing simple about it.

does anyone remember they used to be really good at customer service? and now they suck big ones. terrible!


you must have have been really unlucky. IME O2 have the best CS out of all the UK mobile phone operators.
#36
Quidco on this anyone??
#37
Future iPad owners remember it takes the new micro SIM card not a standard one.....is this available under this deal ?

http://www.engadget.com/2010/01/27/apple-ipads-micro-sim-explained/

Hope this helps. :)
#38
drdreidel


does anyone remember they used to be really good at customer service? and now they suck big ones. terrible!



O2 have bad customer service

but the price is good
#39
skinrush;8579098
Mmmm, I've just changed from an iphone20 simplicity 30 day rolling contract to Text&Web Pay & Go, as I wasn't using my minutes & texts allowance all that much.

With this, I would get unlimited texts rather than 300 texts for £10 a month. But presumeably, you'd need to set up a direct debit so that £10 per month definitely goes out, rather than 'topping up' £10 whenever you want.

Worth noting too, that 02's idea of 'unlimited internet' is currently capped at 500mb per month fair usage allowance.



all operators have a fair usage policy....but even if you hit it doesnt mean much, unless you go over it alot and continuously
#40
Why would anyone get the £5 a month one? When you can't top up £5 (can you?) and so, minimum is £10 and thus getting the 100 minutes and unlimited texts for £10 would be better (100 minutes extra).. ?

I've applied for the £10 one anyway

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