great for Halloween, bonfire night or clubbing
80 total finger lights in four different distinct colours
Comfortable elastic bands can fit any finger size
Super bright led lights: blue, red, green, and white
Compact size makes for a great party favor at kid's birthday parties and concerts
You're now connected to Mairaj from Amazon.co.uk
Mairaj: Hello, my name is Mairaj. I'll be happy to help you today.
Me: which is a box of 80 led finger lights
yes you are
Mairaj: Thank you for confirming name.
Thank you for being an Amazon Prime member.
Could you please confirm me the issue?
Me: The lights have arrived but they are not safe.
Mairaj: Thank you for confirming the issue.
Thank you for the order number.
Could you wait for a minute while I research this for you?
Thank you for waiting.
I have checked and I apologize for the inconvenience caused to you.
In this case as you are valuable customer, I will go ahead and create a replacement or process return for full refund as per your convenience.
Could you please confirm?
Me: The pictures on the page clearly show the CE mark on each item which confirms they are certified for sale in European Union the box that has arrived has a CE mark on the sticker of the outer box but all of the lights do not have a CE mark furthermore the lights contain lithium ion batteries which are dangerous for small children to swallow as it can kill them. I specifically chose these because I could see a CE mark clearly displayed on the light. The lights are not adequately encased and I have taken a video and how easy it is for the batteries all out with one hand. I think you should immediately remove these from sale as they are dangerous and also illegal to sell in this country
Mairaj: Please don´t worry, I will surely escalate this issue to relevant team and will look into this and I will go ahead and process instant refund and you can return the item in 30 days and make sure the issue will be investigated by the relevant team.
Is that be fine?
Me: Or indeed any country within the EU
No I am not going to return them that would be an offence on my part I will destroy them or take them to the council Office for disposal
Mairaj: Please allow me a minute.
No worries, in this case I will go ahead and process return less refund as one time exception, you can keep, dispose or donate the item as per your convenience.
Is that be fine?
Me: that is fine but please, please take them off your site, the damage done to small children by swallowing these batteries is horrifying and these lights fall to peices just from dropping them from hand height. I understand it will take time to remove them so I will post a review to highlight that these are fake
Mairaj: I understand your point and make sure I will escalate this issue to relevant team for investigation, please don´t worry about it.
Please allow me a minute to process the refund.
Me: Thanks I will monitor it also
Mairaj: Thank you for waiting.
I have processed the full refund, you can check it in your Amazon account.
Hope I was able to resolve your issue.