PANASONIC VIERA TXP46G10 £749.95 @ RicherSounds, Collect Today - HotUKDeals
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One of the best TVs around for a fantastic price. I would far rather buy of Richer than Dixons, better service, cheap warranties and they aren't on the verge of going bust.

If you want a five year warranty for free on this get John Lewis to price match, alternatively tell the Richer Store that you have been offered a price match at JL and see if they will do a Warranty Match.

Either way a top TV deal is even better with a good supplier and a five year warranty.
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7y, 2m agoFound 7 years, 2 months ago
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#1
Great price OP!! H+R good sir :thumbsup:
#2
silvertwister
Great price OP!! H+R good sir :thumbsup:


Personally I would visit both them and John Lewis if you have both local. I wouldn't settle for anything less than the TV with 5 year warranty for £750 :santa:
#3
Unfortunately I don't have a JL local =[ still a great price though :D!
#4
"they aren't on the verge of going bust."

How do you know, are you their accountant?
#5
AuctionSniper
"they aren't on the verge of going bust."

How do you know, are you their accountant?


Big problems at DSG seem to be a common theme on a number of forums, having dealt with them I can see why. You don't have to be their accountant to know they are not in good shape, any companies accounts are publicly available and DSG's have not made good reading for a while, e.g:

http://www.kitchenappliancesforum.co.uk/2009/06/22/dsg-group-expected-to-report-massive-losses/

I also know Richer are a small and successful company after doing a paper on them for my degree. Their profits have dipped a bit, but they are far from danger territory:

http://www.retail-week.com/richer-sounds-profits-suffer-as-margins-slip/1935796.article

I would advise anyone to go speak to people in both stores to see the difference between good customer service and corporate BS, I'll let you guess which is which.
#6
But if JL price match, they include free delivery too.
#7
well earlier this year DSGI were 48hrs from collapse until they borrowed 300million from shareholders.

now they are in a much better position with new megastores just opened at Birmingham J9 amongst others.

they wouldnt be able to open megastores if the margins were that bad, they may have closed a few digital high street stores that werent making money and were at the end of their lease but the comapny as a whole isnt anywhere near death.
they have just bought 1 million TVs for the Xmas period.
they will have 85 different windows 7 PCs/laptops on offer whereas Comet will have 10.

Sorry haters!

on the subject of the John Lewis price match, you will then only get the repair value of the price you paid, not its original selling price.
John Lewis warranty says they will repair the TV up to the original price paid over a 5 year period.
by purchasing it for cheaper, you're doing yourself out of repair costs, should it go wrong.
#8
cyanide69
But if JL price match, they include free delivery too.


They didnt when i pricematched. They wanted £25 for delivery. Richer don't offer free delivery on this tv, infact its in store only, so no reason why JL would offer it for nowt.
#9
persnonelly i couldnt be bothered going round all the shops

just order from here http://www.weymouthhifi.co.uk/website/panasonic/panasonic%20txp46s10.htm

for £779 - and a 5 year guarantee
#10
RudiBryson
persnonelly i couldnt be bothered going round all the shops

just order from here http://www.weymouthhifi.co.uk/website/panasonic/panasonic%20txp46s10.htm

for £779 - and a 5 year guarantee


This is for the S10 not the G10, went in many shops over weekend and got told the G10 was much better.....The G10 is £955 here.....
#11
ahh right fair enough ---- ill get my coat
#12
RudiBryson
persnonelly i couldnt be bothered going round all the shops

just order from here http://www.weymouthhifi.co.uk/website/panasonic/panasonic%20txp46s10.htm

for £779 - and a 5 year guarantee


May be....if it was the same TV. The Weymouth one is the S10 not the G10:thumbsup:

The G10 is £955.
#13
Copperface
May be....if it was the same TV. The Weymouth one is the S10 not the G10:thumbsup:

The G10 is £899.

Allready said above lol
#14
re post #8....""on the subject of the John Lewis price match, you will then only get the repair value of the price you paid, not its original selling price.
John Lewis warranty says they will repair the TV up to the original price paid over a 5 year period.
by purchasing it for cheaper, you're doing yourself out of repair costs, should it go wrong.[/QUOTE]""

..............and on a positive note................:whistling::roll:
#15
slackrat77

on the subject of the John Lewis price match, you will then only get the repair value of the price you paid, not its original selling price.
John Lewis warranty says they will repair the TV up to the original price paid over a 5 year period.
by purchasing it for cheaper, you're doing yourself out of repair costs, should it go wrong.


What a bizzare comment, so you should pay more for the TV incase it breaks:roll:
#16
deanos
What a bizzare comment, so you should pay more for the TV incase it breaks:roll:


no i meant that the john lewis free warranty is limited and not the awesome pot of gold that everyone on here thinks it is.

you can find the T&C on their website only

no specified in home service
no specified pickup and return time frame
no specified repair time frame before they issue a new TV
no loan tv while yours is on repair

theres also a part where it says they may ask you to pay for repairs and claim it back from them.
Sorry but no way. under warranty it shouldnt be down to the customer to sort out their own repair and claim it back from the company providing the warranty.
i just think 5 years is a helluva long time in tv technology.
in 2014 do you think they'll be able to repair your TV?
will their be an equal spec model?
i doubt it, so what will happen?

they'll probs guage how old the TV is, how much has been spent on trying to repair it through labour charges etc and probably issue a partial refund or vouchers for an amount off a new tv, depending on the above mentioned circumstances.

so if you paid £750 for your tv 4-5 years ago and they'v spent say £300 trying to repair it, take into accoutn how long you've had it and used it for, I dunno how they calculate the depreciation.
what'll you get back?

£100?
who knows

its too vague
thats why its free I guess
#17
Well its better than paying £300 for a warranty, dont foget in 5 years time thre will be better cheaper TV's out
#18
deanos
Well its better than paying £300 for a warranty, dont foget in 5 years time thre will be better cheaper TV's out


there will be but who knows what else there will be by 2014!

i guess it depends on the level or service you want.

like I said, the T&C of the free warranty are very vague in terms of time frames and levels of service,

if you're happy being without your TV for 4-6 weeks, thats cool.

having said all that, if DSGi instrocued the same limited conditions free warranty, they'd sell more TVs but make us sales monkeys push the paid for service even harder.

5 years for free sounds great piece of mind but if you look into it, its just too vague a service.

not that I defend Dixons price for anything, I just work there cos it pays the bills.
I dont understand their pricing structure, get sick of having to explain that Currys cant match Dixons and we're not the same company but we're owned by the same group.
#19
They have vague terms, but I haven't seen many threads with people complaining about the service recieved.

Usual system is:

1. Send out engineer.
2. Try sort loan TV if fault cannot be fixed on site
3. Take away and decide if it is economical to repair
4. If not economical to repair they calculate depreciation at around 18% per year.
5. More often than not this covers a replacement of similar specs.

Seems fine to me :)
#20
i bought a 42" Samsung plasma from JL around 3 years ago, it developed a fault at the start of this year so I phoned JL about the fault and within 3 days the tv was collected by a Samsung service agent to inspect.

It turns out the Samsung needed a new screen so it wasn't cost effective to have the tv repaired so I was offered a brand new 42" Samsung plasma which was an equivalent model to the one I bought, albeit I paid nearly £1500 in 2006 and the replacement was only £600.

I made this point to the after sales department and asked if there was any chance of getting the Panasonic TX-42PX10 instead, as this was the brand new Panasonic model out at the start of the year, just explained I lost confidence in Samsung.

They came back and offered me the Panasonic so I was over the moon.

So I can highly recommend the warranty from JL and there customer service is excellent.

I was also supplied with a loan set while they were assessing the Samsung.
#21
slackrat77
....get sick of having to explain that Currys cant match Dixons and we're not the same company but we're owned by the same group.


When both on the highstreet they were far from separate. They shared stock warehouses and used exactly the same product database (inc same SKUs). The only real difference was the name above the door!

When i used to work for DSG they always price matched each other, so it no surprise that customers will still assume thats the case.
#22
slackrat77
well earlier this year DSGI were 48hrs from collapse until they borrowed 300million from shareholders.

now they are in a much better position with new megastores just opened at Birmingham J9 amongst others.

they wouldnt be able to open megastores if the margins were that bad, they may have closed a few digital high street stores that werent making money and were at the end of their lease but the comapny as a whole isnt anywhere near death.


Opening new stores means nothing. Hardy Amies opened a new store the day before they went bankrupt last year.
#23
Good god... Its a good deal. If you want one buy it. If you don't, don't !!

Richer are a good store.

I bought the V10 from a local supplier but Richer forced the price down for me, but couldnt get hold of one for a week. I was impatient cause I wanted it NOW !! Don't regret the purchase.... The G10 is excellent .
#24
Brim
Opening new stores means nothing. Hardy Amies opened a new store the day before they went bankrupt last year.


DSGi are not going bankrupt.

at least not this week!
#25
Thank god it's not a G10 for that price. Not long bought the 42" for £870, had to travel over 100 miles to buy in store as offer was collection only with 5yr Panny gtee, and Richer wouldn't pricematch over 15-20-30? miles (can't remember)
#26
Thanks for pinching my limelight, I posted this on the Dixons thread : Today, 17:08
#27
egghead
Thank god it's not a G10 for that price. Not long bought the 42" for £870, had to travel over 100 miles to buy in store as offer was collection only with 5yr Panny gtee, and Richer wouldn't pricematch over 15-20-30? miles (can't remember)


Oops,
it is the G10 & its 46".............You can hang on for ever for the best price, enjoy your 42G10 its a great TV!
#28
As this is collect in store, how do most people get this home?

Does everyone know a man with a van?
#29
slackrat77

on the subject of the John Lewis price match, you will then only get the repair value of the price you paid, not its original selling price.
John Lewis warranty says they will repair the TV up to the original price paid over a 5 year period.
by purchasing it for cheaper, you're doing yourself out of repair costs, should it go wrong.


I think you may have misunderstood the meaning of that clause, it's a clause that will be in every warranty. It may simply be worded differently.

Most commonly this is refered to as the "beyond economic repair" exemption. Essentially if it ends up costing more then the original cost of your TV to repair it, they will then offer you an alternative. It would be suicide not to include such a clause as several years after purchase parts may not be available for your TV. Without such a clause you could insist JL fix your TV and manufacturing a one of part could cost several times the cost of the original TV.

WRT the alternative they will offer, its usually an equivelant model or a refund. They are ofcourse relying on an equivelant replacement being cheaper with every day that passes. However, due to the number of niche features on current TV's you can often argue for a full refund (obviously this would be better for your), by saying that niche feature is important to you.

Again this is standard practice and warranties really wouldn't work without such a clause. Firstly they'd be more expensive, due to the payouts not falling with time (i.e. they pay purchase price, not what you can get an equivelant for now). Secondly they'd open themselves to abuse from customers who have got upgraditous :roll:

Just to summarise JL's warranty terms aren't much better or worse then most other companies. I imagine the reason why people value their warranty is indicated by the relative lack of complaints you hear/read/see for such a large retailer. I.E. They are generally fair with their warranty decisions.
#30
slackrat77
.... get sick of having to explain that Currys cant match Dixons and we're not the same company but we're owned by the same group.


Yet when I bought a TV off Dixon's about this time last year, it was delivered in a Curry's lorry :whistling: [probably from the local store at that! - I'm in NI]
#31
Faythur
Yet when I bought a TV off Dixon's about this time last year, it was delivered in a Curry's lorry :whistling: [probably from the local store at that! - I'm in NI]


no it wont be.
store stock is allocated, as is warehouse stock.
it woudnt have come from the store unless you bought it there, it will have come from the local distribution centre.

it woulda made life a lot easier if Dixons brand had just been the tax free airport shops only, not the online retailer.
#32
Anyone have any luck getting JL to price match? If I could get this TV with warranty for £750 that'd be awesome.

Also, will this deal only last 'til tomorrow to match the Dixons one? Can't really get to a Richer Sounds or JL store until Saturday, and really want to get this TV for my parents Christmas present! :(
#33
Im all for Richer Sounds, but if they both offered the same deal. I'd go for JL for the after sales service.
#34
blizeH
Anyone have any luck getting JL to price match? If I could get this TV with warranty for £750 that'd be awesome.

Also, will this deal only last 'til tomorrow to match the Dixons one? Can't really get to a Richer Sounds or JL store until Saturday, and really want to get this TV for my parents Christmas present! :(


Richer Sounds will have the deal on the delivery day of your store, but I wouldn't expect it to last long. They are unlikely to suddenly pull it when the dixons deal ends as that isn't usually how they operate. Give your local a call and see what they say about stock and reservations.

JL price matching is really reliable if Richer have it in stock and on display with the price marked.
#35
stamfordblue
Im all for Richer Sounds, but if they both offered the same deal. I'd go for JL for the after sales service.


For the first year I would rather have Richer. I had a problem with a three month old Onkyo amp, took it instore and could not replicate the problem there. Rather than telling me I was talking rubbish the manager let me take a brand new one home to see if that sorted the problem with my equipment. It did so they just told me to keep it.

Not many places will swap a new one out with you for a problem that they can't see themselves. I also can't think of many places were you can take in the product and have a decent technical discussion about what might be causing the issues. They also let you take in your own kit to test with anything you are buying, a big plus particularly if you are trying to find a sound you like in the world of HiFi and Home Cinema.

All that said, Richer or 5 year warranty is a no brainer JL recommendation :thumbsup:
#36
Awesome, thank you so much - just rang JL, they can deliver too and take orders over the phone which is absolutely fantastic since I live about 40 miles from the nearest store :D sibeer ftw, and many thanks to the OP.

/fingers crossed
#37
blizeH
Awesome, thank you so much - just rang JL, they can deliver too and take orders over the phone which is absolutely fantastic since I live about 40 miles from the nearest store :D sibeer ftw, and many thanks to the OP.

/fingers crossed


Yep, if you deal with a good salesman (usually the undersales department with price match) then JL really are a treat to buy from. I tried posting this originally as a John Lewis deal but it got changed to an advice topic as they aren't actually listed for that price.

Worst thing about this thread is that I am now looking at my 42" Panny plasma and wondering if I should upgrade :oops:
#38
Bigger screen, freesat, 1080p, neopdp... could be worth it ;)
#39
Thanks. Have asked JL to do an urgent price match for me and have reserved one in-store. They are going to ring back today hopefully. Will post if it is successful. Thanks to OP. Have been looking for a good 46" for a while and JL are showing it at 1,299.
#40
That's one thing I wasn't sure about, JL said it could take 48 hours - what? What if the Richer Sounds offer is pulled by then? :(

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