Great news for existing pay as you go customers! From 6 April, any customer wishing to upgrade their prepay handset will only ever pay the lowest price whichever network! No more "On selected networks" and wasted top-ups on sim cards you won't use.
For example, previously, if a T-Mobile prepay customer wished to purchase the Samsung C3050, they would either have to pay the higher handset price on T-Mobile or purchase the phone on a different network at the lower price plus top-up.
Now this same customer can upgrade their T-Mobile account and only pay the lowest networks price, which in this case would be O2.
Customers will be able to keep their SIM, number and credit with no need to top up. So if they are genuinely eligible for an upgrade they will always get the best deal!
Customers (that are pay as you go users) looking to change their handset will no longer need to buy a brand new Pre-Pay package, with a new SIM card and telephone number, in order to get the best deal on a new handset.
Some things to consider:
Talkmobile and 3 do not currently support Pre-Pay upgrades and therefore the offer does not apply to these networks.
And if you are after a phone that will work on the 3 network and want to use another networks upgrade, make sure the phone is 3G compatible.
Pre-Pay upgrades are currently only available in Retail stores.
Most networks will allow one upgrade per pay as you go number once every 6 months.
Pre-Pay upgrades cannot be reversed even on refund, once an upgrade is sent off (on transaction close) it will not be eligable for another 6+months depending on the network.
If you are on a contract plan, you will still have to buy the phone through a Prepay plan which means with a Sim card AND Top up.
Any customer wishing to upgrade their pay as you go handset MUST present the SIM card of the account they wish to upgrade at point of purchase.