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pc world price match places changed

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banned8y, 2m agoFound 8 years, 2 months ago
We check our prices against major retailers and websites every day so you can buy with confidence.

If you find a lower price for the same product and offer, we'll reduce our price by 110% of the difference even up to 7 days after purchase.

This applies to prices offered by retailers within 30 miles of your local PC World store and the UK websites listed below. The competitor must have the item in stock and website prices must include delivery. Single unit purchases only.

To take advantage of our price promise, please telephone our sales team on 0844 561 0000 clearly stating the following details:

1. Your name and delivery postcode
2. The product, price and our product code you are interested in purchasing
3. The name of the Internet site or store offering a better price

Once the price is verified we can process your order immediately over the telephone.

Websites: items sold by Amazon.co.uk*, Argos, Asda, B&Q, Comet, Dabs*, Ebuyer.com*, Dell, Evesham Technology*, Game, Gamestation, Halfords, HMV, Jessops, John Lewis, Maplin, Misco*, Play*, Staples, Tesco, Toys r Us, Virgin, Woolworths

(* Excludes Televisions)
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#1
Not really a deal and should be in the info section.
banned#2
didnt realise where i posted it, mods can move it and can they highlight the shops at the bottom please in red
#3
Handy, but been posted before. Used this to get spore on friday :) got pcworld to PM amazon. The hate doing it though. Took 3 staff and 20 mins. Its allways a struggle to get pcworld to do it, but be persistant!
#4
whats different looks all same to me
#5
ebuyer.
#6
Could this be used to price match against Morrisons current games?
#7
So that means that you cant just wander into the store to do it. You now need to make a phone call. Sounds like a bit of a pain, especially with all the menu **** you have to go through. Also it says process your order over the phone - does this mean that you cant then pick up in-store?
#8
flufff
Could this be used to price match against Morrisons current games?


I don't see why not if the Morrison's and PC world stores you're comparing are within 30 miles of each other AND Morrison's have the game you want in stock when PC World phone them up to do the price match check.
#9
PCWorld matchin with EBUYER!!!

HAHA PCWORLD you fools, I've got a list as long as my arm of things i want now from EBUYER But could pick up today
#10
HAHA PCWORLD you fools, I've got a list as long as my arm of things i want now from EBUYER But could pick up today


But just as much chance you could end up with all the wrong goods :)
#11
Longy
So that means that you cant just wander into the store to do it. You now need to make a phone call. Sounds like a bit of a pain, especially with all the menu **** you have to go through. Also it says process your order over the phone - does this mean that you cant then pick up in-store?
I think you still can. They deal about phoning them up and all that guff is just if you're using their website to buy the item.

Price matching eBuyer 110% of the difference is a pretty sweet deal if you ask me!.
#12
Longy;2920187
So that means that you cant just wander into the store to do it. You now need to make a phone call. Sounds like a bit of a pain, especially with all the menu **** you have to go through. Also it says process your order over the phone - does this mean that you cant then pick up in-store?


http://www.urban75.net/ubb/icons/icon13.gif Yeah WTF?

Now we have to *call* a number to get 'verification'?! Before you could have that taken care of in-store. Rubbish.

PC world are made of fail anyway. Their staff don't seem to know anything about what they're selling most times I go in there.
#13
skyscraper101
http://www.urban75.net/ubb/icons/icon13.gif Yeah WTF?

Now we have to *call* a number to get 'verification'?! Before you could have that taken care of in-store. Rubbish.


Those have always been the guidelines on the PC World price match. You'll still be able to walk into a store and do a price match verbally without calling a number first.
#14
Do you know if they would pricematch to a store like costco? The new one in Cardiff is very close to PC World so this could come in handy.
#15
priced match Kingston 1GB DDR PC3200 with ebuyer and got it half price from pcworlds original price!!!!! AWESOME!!!!!!!!!

Love doing price match at pc world. :-D
#16
I have price matched recently. I rang the number, they confirmed that they would price match and just to go to the store. No ref No, no name taken or anything.
#17
TC!;2920367
Do you know if they would pricematch to a store like costco?
They'd be fools to - Costco is not open to the general public.
#18
sigma
Went to local store, explained what I'd been told on phone & they price matched ebuyer price (with a very sour face) but said I could only get extra 10% if I'd already bought item & would then get difference refunded. As the 10% equated to less than £2 I wasn't complaining, but I think he was waffling. Just glad to even get straight price match. :thumbsup:



This is what really narks me about these store policies, whilst I have gotten used to complaining, standing my ground etc, call it paranoia or what but whenever not just in PC World but also in other stores you ask them to honour their policies they look at you like you are some sort of criminal or you have to go through arguing the stance.

Policy is policy and yet staff can be miserable or argumentative about it and try to make you feel like you are in the process of some misdemenor.
#19
I quite enjoy watching them squirm
#20
sigma
I got them to price match a printer with ebuyer (same item was free delivery at both retailers online) about 3 wks ago. I just went off the previous price promise post & Comets website. I rang the Tel number & was told that this is the process for price match if you are ordering online with home delivery. The guy on phone told me just to take print out to store as usual as I wanted to get it same day - no ref number given. (That's what I was told, not saying he was correct)

Went to local store, explained what I'd been told on phone & they price matched ebuyer price (with a very sour face) but said I could only get extra 10% if I'd already bought item & would then get difference refunded. As the 10% equated to less than £2 I wasn't complaining, but I think he was waffling. Just glad to even get straight price match. :thumbsup:


Yea, Iv'e pricematched about 10 times in my local PC world. Not once has it happened without an argument / or getting a manager. The staff never know how it works, or they have been told to be as arkward as possable to stop people doing it. You just have to be belligerant :)
[admin]#21
If you find a lower price for the same product and offer, we'll reduce our price by 110% of the difference even up to 7 days after purchase.


Does this mean someone could buy online... use Quidco... claim 110% up to 7 days later?
#22
We should start a thread of the biggest price differences between pcworld and scan :)

I also love watching them squirm.
#23
PC World won't match against Costco, and it would also be hard to find a printed price for Costco anywhere to be honest - the only thing I've ever seen their prices on are the voucher books...

To be honest, PC World should match against the price with the 110% regardless as to whether you have bought the item or not at the time. I mean, you could easily go in, buy the item, and then take it away and return - so make them price match to the full 110% - I do it all the time. Just stand your ground.

In my Local PC world they try to hide the 110% Sign - but it's there, at the cash desk - and it doesn't say you have to buy the item first, so persist and you'll get the extra 10% of the difference off.

As for the deal, it's great advice - but it's not changed for a couple of months now, they now (stupidly) match Dabs, Ebuyer, Amazon etc - how can they expect to compete? But yes, the store managers hate it, and they huff and puff, but they can't do anything against it, it's policy. If you said they said on the phone that you can do it, they tend to just agree a little faster.. it doesn't hurt.

Now to find an item that's free because of the 110% policy! Oh the joy that would bring! ;-)

D.
#24
This is correct.

After having quite a long conversation with their in-store staff a few months, they actually have TWO "price match" policies.

Policy 1, they will price match any of the above stores prior to purchase and subject to conditions described above
Policy 2, if you have already purchased something from PCW, and THEN find it cheaper online, you can THEN come back and claim the extra 10% difference WITHIN 7 days.

In other words, you have to purchase the item from PCW first to claim the extra 10% off! I said to the guy, how would this policy work in practise? Can I buy something, go out one door and come back in the entrance and claim 10%? Why not just give it to me upfront and save me the hassle?? He just said "rules are rules" ! eh? so in other words, they will not match it 110% upfront!

Sounds like they like advertising and fanfaring the extra 10% difference but hate to put it in practise.
#25
I love PCWorld price match, have saved LOTS of money using it, will save even more now ebuyer are being matched!
#26
I will do it now on purpose, just because they were so arsey with me the first time :)
#27
That's strange I did a price match on a 750gb Seagate freeagent drive two days ago against ebuyer to match the £74.99 and they put the 10% discount on at the till so I only paid £73.99, I never had to do any of this walking back in ****. There was also no arguments or anything just a simple price match. Looks like I may have a decent local PC World. :-D
#28
I love these PC World price matches.

I intentionally try and find products that they stock just to price match,

but the problem is PC world stock almost zero PC parts. I went into two of my local PC Worlds, both large stores.

Both had in stock only one motherboard, which was way out of date Gigabyte Intel board. Not one AMD motherboard in either store just that one intel.

They both had however only 2 AMD Processors in stock no intel CPU's. Which given their motherboard stock is a bit stupid. There website has a slightly larger selection though.

I asked in one of their tech guys where all their motherboards were and the guy said that is all they have.

They also only stock unknown brands for a lot of things, i.e Jeantech, which make products solely for PC World..
#29
desiman
In other words, you have to purchase the item from PCW first to claim the extra 10% off! I said to the guy, how would this policy work in practise? Can I buy something, go out one door and come back in the entrance and claim 10%? Why not just give it to me upfront and save me the hassle?? He just said "rules are rules" ! eh? so in other words, they will not match it 110% upfront!


They tried that on once with me. I just passed the manager a copy of their Policy that I'd printed off and asked him to show me where it said I had to buy it first...

I was getting (and got) a 8GB Sandisk usb stick knocked down from £39.99 to £8.24 at the time!! :-D
#30
i just rang them up and they said it was only for companies??
#31
Play.com are selling a SanDisk 4GB SDHC SD Card for £7.99 free delivery. PCWorld are selling the indentical card for £29.99 plus £4.95 delivery.

Does that mean they would send me the card free with cash back ?
#32
whatif
Play.com are selling a SanDisk 4GB SDHC SD Card for £7.99 free delivery. PCWorld are selling the indentical card for £29.99 plus £4.95 delivery.

Does that mean they would send me the card free with cash back ?

No its 10% of the difference.

29.99 - 7.99 = £22 divide that by 10% = £2.20.

Therefore £7.99 - £2.20 = £5.79 = This is what you will now pay!
#33
brock101
i just rang them up and they said it was only for companies??


:w00t: - They lied to you ! I would complain !
#34
djfluff
:w00t: - They lied to you ! I would complain !


Yes if you're that bothered - their own terms state that its 'retailers' within 30 miles...supermarkets are classed as retailers!
#35
Anthonyuk
No its 10% of the difference.

29.99 - 7.99 = £22 divide that by 10% = £2.20.

Therefore £7.99 - £2.20 = £5.79 = This is what you will now pay!


Thanks !
Just read the posting which said we'll refund 110% of the difference, which I thought meant 110% of the difference. Silly me !
#36
Be careful, there is a bit of a scam involved. Because Dixons Store Group have so much purchasing power in the UK, they often demand products with unique model codes, which are identical to other products for general sale, but only available through them.

You will find this with monitors, laptops, pcs hard drives etc etc. Go onto their website and try a sample of models from big companies, put the product id into google, you will find no other matches for the product other then through their sales, yet if you dig you will find a very common model with identical specification available.
#37
i just phoned them up do they price match a sale price ?
#38
PC WORLD suck! I phoned yesturday to get a price match against ebuyer. Took me 10 mins to get through. The phone operator said they dont do it against ebuyer and almost hung up on me, I calmly pointed out that they did.

Next he wanted to know what item - it was a digital camera and it was £40 difference. At this point he hesitated and asked me to hold while he worked out the prices.....holding.....sorry for the delay......holding.....HUNG UP!

WelI I cant say im surprised - they do tricks in store also.

ME: " can you price match this"
THEM: "yes of course, hold on.
They walk off, leave you hanging for 10 minutes then finally come back
"oh we dont have it in stock"
#39
Its not hard people
Just walk into pc world pick up the item
goto the till
show the muppet a print out of the price at amazon etc
also have a print out of pc world's price match from the website

they dont have to make you buy the item first
i have been doing this for like 3 years just dont let them walk over you
its quite fun
#40
Alot of the time you get someone who cant count

My father Price Matched a 80gig ipod classic last month
£160 in pc world
£140 at amazon
10% of the difference = £2
£138 Price

Just as they are about to ring it through the till after they have agree'd
say dont forget the 10%

this usually flusters them and they franticly start trying to work out the discount

Usually you end up with 10% off the price of the product for a total of £126
but if your realy lucky they will mess it up totally like with my father
he walked out with it for £104

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