Plusnet Deals & Sales for 2017 - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Plusnet Deals & Discounts

41
623

Plusnet unlimited fibre £22.50 Month / 12 months - £295

247
£22.50 @ Plusnet
Unlimited Fibre broadband from plusnet is 25 per month if you pay monthly or 22.50 if you pay line rental upfront, if you factor in the 70 quid quidco you'll get it for around £19 per month or £17 if
Unlimited Fibre broadband from plusnet is 25 per month if you pay monthly or 22.50 if you pay line rental upfront, if you factor in the 70 quid quidco you'll get it for around £19 per month or £17 if
bauer Avatar1w, 1d agoFound 1 week, 1 day ago247 Comments
Latest Comments
Post a comment
mubashar
Derek_Duval
mubashar
How is the PlusNet deal better than going with BT Unlimited Infinity 1:
> Unlimited Usage
> Fibre up to 52Mb speed
> 100GB Cloud
> Free Weekend Calls
> £29.49pm incl line rental (for 12 months)
> £59.99 up front fees
> £100 BT Reward Master Card
> Also £100 TopCashback (New Customer Infinity BT Broadband + Calls)
> Net Cost: (£353.88 + £59.99) - (£100 + £100) = £213.87 = £17.82pm
TopCashback Link: https://www.topcashback.co.uk/bt-total-broadband/
BT Broadband Link (for ref): http://www.productsandservices.bt.com/products/affiliate-packages-broadband/?s_cid=con_cic_aff_affwin_vidAJM_broadband&vendorid=AJM&utm_source=Affwin&utm_medium=Ref&utm_campaign=Affiliate&awc=3041_1487863853_e0723d8fead76c58677ab3baf6d9fc45&dclid=CMru7OPEptICFVat7QodK4sCFw
Works out £1.32 a month more if you have the unlimited call package like I did. Also after my last contact with them, all I can say is they're the worst company I've ever dealt with. I was lied to and they overcharged me over £200. Took 6 months to resolve with more lies and false promises. Sky have been great to be fair, just hope plusnet don't let me down. Worrying that BT own them.
The £1.32 pm extra for anytime calls, is that if going with BT or Plus net?
If going with BT
Derek_Duval
mubashar
How is the PlusNet deal better than going with BT Unlimited Infinity 1:
> Unlimited Usage
> Fibre up to 52Mb speed
> 100GB Cloud
> Free Weekend Calls
> £29.49pm incl line rental (for 12 months)
> £59.99 up front fees
> £100 BT Reward Master Card
> Also £100 TopCashback (New Customer Infinity BT Broadband + Calls)
> Net Cost: (£353.88 + £59.99) - (£100 + £100) = £213.87 = £17.82pm
TopCashback Link: https://www.topcashback.co.uk/bt-total-broadband/
BT Broadband Link (for ref): http://www.productsandservices.bt.com/products/affiliate-packages-broadband/?s_cid=con_cic_aff_affwin_vidAJM_broadband&vendorid=AJM&utm_source=Affwin&utm_medium=Ref&utm_campaign=Affiliate&awc=3041_1487863853_e0723d8fead76c58677ab3baf6d9fc45&dclid=CMru7OPEptICFVat7QodK4sCFw
Works out £1.32 a month more if you have the unlimited call package like I did. Also after my last contact with them, all I can say is they're the worst company I've ever dealt with. I was lied to and they overcharged me over £200. Took 6 months to resolve with more lies and false promises. Sky have been great to be fair, just hope plusnet don't let me down. Worrying that BT own them.

The £1.32 pm extra for anytime calls, is that if going with BT or Plus net?
mk-donald
golfie
bt customer service is awful. they emailed me saying I won't get my line rental saver back. I've opened up an official complaint. they say I will be paid the money and that I was sent the e-mail as generic email. how nice of them.
BT's policy USED to be that couldn't get any balance of any prepaid annual line rental back if you left during that prepaid period but, per last weekend's Guardian readers problem column, Ofcom have got BT to change that policy so that NOW if giving notice to leave in the 30 days you have from BT's notification of adverse price changes then you SHOULD get pro-rata refund.
Hence I guess "old" email template = won't get refund; "new" conversation = you will get refund.
The link in my previous post from the BT forum dates back to the 10th Feb, before the Guardian article. Also if you have a BT mobile SIM and reject the BT contract changes, you will still get your £5 BT mobile discount for the remaining 12 month contract.
Tried to cancel Virgin media as years up but they offered to renew 50meg and landlinefor £26 a month
rvcshart
deanos
Shame they do traffic shaping and the speed is lower compare to BT
Wong.
Was with them 7 years till I swapped to BT for a big cash back deal 5months ago. But now they price hikes ima cancel and go back to plusnet.
I can 100% guarantee no traffic shaping and identical line speed as BT. As proven by my fully automated Plex server with 9.7TB of content that gets all content via p2p, many public trackers too.

I'm sure you're right on the speed part, but Plusnet do implement QoS.. Pretty much all ISPs rollout some kind of QoS and I'm agreeing with you that you should get pretty much the exact same performance as BT (it's their circuit anyway on DSLAM), but they do shape. Don't hate me :)
46

It's back! Plusnet prereg deal £10.00 unlt mins and text and 4gb of 4g data (but don't need to pre register) (incls Exs customers)

22
£10.00 @ Plusnet
SIM ONLY DEAL Are you an existing Plusnet broadband customer? No, I'm Not Yes, I Am SPECIAL OFFER SIM 4GB data Unlimited minutes Unlimited texts £10.00 per month Buy SIM30 day con…
SIM ONLY DEAL Are you an existing Plusnet broadband customer? No, I'm Not Yes, I Am SPECIAL OFFER SIM 4GB data Unlimited minutes Unlimited texts £10.00 per month Buy SIM30 day con…
Anon32 Avatar1w, 1d agoFound 1 week, 1 day ago22 Comments
Latest Comments
Post a comment

Frinkie
Showing for me as 4GB data + 1500 minutes + Unlimited texts for £10.00 per month. Not unlimited calls any more?
However on this page https://www.plus.net/mobile/deals/4gb/existing-customer (link was in the T&Cs at the bottom of the page) it says existing customers can get unlimited minutes. Unclear exactly what happens if you change broadband providers, but only a 30-day contract so can always switch again.
Click my link! Its clear then
Showing for me as 4GB data + 1500 minutes + Unlimited texts for £10.00 per month. Not unlimited calls any more?
However on this page https://www.plus.net/mobile/deals/4gb/existing-customer (link was in the T&Cs at the bottom of the page) it says existing customers can get unlimited minutes. Unclear exactly what happens if you change broadband providers, but only a 30-day contract so can always switch again.
Got my plusnet sim today so come the next day, having read the negativity on here feared the worst with phoning customer services, called 500 off my phone no delay, dropped the smart cap to £2 then banned premium rate number outgoing calls. Also have a dual sim phone so tested speeds, both use same network and the same speeds each. Great deal if you can make do with 4GB a month
zurich
Looks like 1500 mins not unlimited for 10 quid


I likewise could only see the £15 deal went on live chat told them about the £10 deal and yea I can have that done and dusted
Fantastic deal especially rolling 30 day so just signed up. Have a EE contract ending soon, got offered £15 and 20GB but was after a monthly contact not 12 month again. Great also as can tether, that's the main use of data for me as a backup in case fibre connection fails when working which isn't very often over a year. I know a while back three had pretty much the same deal on for £9 but left that as couldn't tether so all good this depending on what you need it for
247

Plusnet £10.00 a month double data deal back! (Did it go in the first place) 4gb for 2gb

30
£10.00 @ Plusnet
Checkout Header YOUR BASKET SPECIAL OFFER 4GB data 1500 minutes Unlimited texts SIM30 day contract 4G Network SIMOne size fits all SIM card £10.00 smart cap - you can change it at an…
Checkout Header YOUR BASKET SPECIAL OFFER 4GB data 1500 minutes Unlimited texts SIM30 day contract 4G Network SIMOne size fits all SIM card £10.00 smart cap - you can change it at an…
Anon32 Avatar3w, 1d agoFound 3 weeks, 1 day ago30 Comments
Latest Comments
Post a comment
Three numbers ported from 3
Only took a few days
First impressions
Internet definitely faster and better signal where before I struggled
Should have done this sooner
Still early days I know
3 phones ported :-)
alex_uk
for extra £6 (if you are BT broadband customer) you do get 20GB of data and unlimited minutes.

BT have just put their prices up ... Crazy
It's 15mb , unlimited minutes for £25 , £20 if your a BT customer
Was £21 reduced to £16 if your with BT
Been looking for weeks and plus net SIM here ready to go
for extra £6 (if you are BT broadband customer) you do get 20GB of data and unlimited minutes.
I meant to say the data could still be slow at busy times maybe
233

Plusnet Mobile Retentions 2000 min unlimited texts 2gb data £6.00 p/m rolling contract.

42
£6.00 @ Plusnet
I just called plusnet to ask if I could upgrade to the uswitch exclusive, they said yes so I pulled a fast one and they offered me the above. She also mentioned that they have a new selection of c…
I just called plusnet to ask if I could upgrade to the uswitch exclusive, they said yes so I pulled a fast one and they offered me the above. She also mentioned that they have a new selection of c…
Bal00chi Avatar3w, 2d agoFound 3 weeks, 2 days ago42 Comments
Latest Comments
Post a comment
funky_rus
FYI: just found out from my Experian CreditExpert file that taking up plusnet mobile (on a £10pm rolling contract) meant new credit commitment and therefore deducted -27 points from my score. :( #nothappy


Wouldn't any contract do this ?
FYI: just found out from my Experian CreditExpert file that taking up plusnet mobile (on a £10pm rolling contract) meant new credit commitment and therefore deducted -27 points from my score. :( #nothappy

Edited By: funky_rus on Feb 10, 2017 10:41
It's not a deal on their website
You have to ring and hope you get a discount as op did
Bal00chi

I just called plusnet to ask if I could upgrade to the uswitch exclusive, they said yes so I pulled a fast one and they offered me the above.
She also mentioned that they have a new selection of contracts starting tomorrow so I could put my switch on hold and see which works out better for me.
(it's technically a £1.50 rolling discount added to my tariff)
hope this helps others.
Don't see any new deals showing on their site today ??
eana54
pakman786
I got 1000 mins unlimited texts and 4gb data 4g sim £6/month
From where ?

BT black Friday deal
I rang BT last night and asked
Went with the plus net deal instead
-136

Plusnet fibre broadband offers £28pm for 78mb (18 months x £28 = £504.00)

54
£504.00 @ Plusnet
Superfast broadband on offer from plusnet. 76mb for £28pm or 38mb for £23pm including line rental .18 month contract though. I think this is a good deal. What do you guys think? £20 quidco too.
Superfast broadband on offer from plusnet. 76mb for £28pm or 38mb for £23pm including line rental .18 month contract though. I think this is a good deal. What do you guys think? £20 quidco too.
LARDYBOY Avatar1m, 5d agoFound 1 month, 5 days ago54 Comments
Latest Comments
Post a comment
I am with BT. I have a youview box but I dont pay anything for any TV. If I cancel BT and move to another provider does this mean the youview box will no longer work? If so, what happens then - just back to freeview?
Tnx, LL
Has anyone manage to get bb fibre only from plusnet without line rental. I have just spoken to a plusnet staff and she tells me that in order to have bb fibre only I would need to sign up for a landlines rental with BT. However, when I ran a check (without my current landlines number) on my address. The result with that I can have all plusnet package in my area and no mention of bt.
Theres no 78mb for £28 anywhere on tje site. This deal is 1 week old only.
F9T
Just signed up from BT, was paying £48 a month for Fibre Infinity 2 and line rental, BT are effing crooks the prices they charge, same deal but plusnet will be £28 a month for 18 months at least.
Good deal heat

The irony of course is that Plusnet is owned by BT!
Just signed up from BT, was paying £48 a month for Fibre Infinity 2 and line rental, BT are effing crooks the prices they charge, same deal but plusnet will be £28 a month for 18 months at least.

Good deal heat
388

Sim Only 1GB data, 250 mins, 500 sms (30day contract) £5.00pm @ PlusNet

47
£5.00 @ Plusnet
This deals been missed as a post and appears a bargain for light users wanting extra data. The + value in this deal is as a price match with your existing provider (e.g. EE). Game over @ Tuesday midni…
This deals been missed as a post and appears a bargain for light users wanting extra data. The + value in this deal is as a price match with your existing provider (e.g. EE). Game over @ Tuesday midni…
jazid Avatar1m, 3w agoFound 1 month, 3 weeks ago47 Comments
Latest Comments
Post a comment
Deal expired this morning :(
Customer service said new deals will come this Wednesday. No information about the new deals.
jazid

This deals been missed as a post and appears a bargain for light users wanting extra data. The + value in this deal is as a price match with your existing provider (e.g. EE). Game over @ Tuesday midnight.
1GB data / 250 minutes /500 texts £5.00 per month
30 day Sim Only contract
Proud to use the EE 4G network
UK customer service
SMART Cap
Whilst mentioned in comments of other Plusnet deals but not in an OP I thought this worthy pointing out, as it might allow people to cut their monthly bill. Credit to Wildecat for the tip off.
what apn settings have you guys got on your mobiles, please list them here ta. Both Pn/EE saying problems in my postcode Liverpool with local mast, call/text seems ok just no Data, also showing connected to tmobile 3g!;

Edited By: Pateo on Jan 09, 2017 01:38
My port to lifemobile took a day. Then switched to the 4G lifemobile and they sent new sim. Sim swap took 3 hours.
bobziz
Raikkon85
Went for the 2gb deal for £7.50. How long does it take to get a confirm email? Still waiting after 24hrs.
​got my order confirmation email less than an hour after completing order.
I have got it now - I must have got stuck at some manual operator check.
took one day to port. no problems. turned the phone on and off a couple of times as instructed.
-87Expired

Plusnet prereg deal! 12 days to go ultd mins and txts and 4gb of 4g data - £10.00pm (rolling contract)

14
£10.00 @ Plusnet
INTRODUCTORY OFFER SIM 4GB data Unlimited minutes Unlimited texts £10.00 per month Buy SIM30 day contract 4G Proud to use the EE network PhoneUK customer service Smart CapSMART Cap
INTRODUCTORY OFFER SIM 4GB data Unlimited minutes Unlimited texts £10.00 per month Buy SIM30 day contract 4G Proud to use the EE network PhoneUK customer service Smart CapSMART Cap
Anon32 Avatar1m, 3w agoFound 1 month, 3 weeks ago14 Comments
Latest Comments
Post a comment
Plusnet mobile..a absolute nightmare, porting my number was a disaster, I left them in first week,customer service a joke. Even though they confirm I no longer have a mobile account with them I have just received statement on my mobile account, apparently I am in credit by £8.00. How the hell they work that out I don't know, they refunded my £10.00 joining payment, I cancelled my standing order. But it seems my Plusnet account is still open. Keep well clear of them. I have been with there Broadband for years, but this has totally **** me off with them and I'm packing that in as soon as contract up in March
slaha11
roflll
I left Life Mobile a few months ago because of various problems in my area so I rejoined giffgaff.
However I hated giffgaff (generally quite expensive these days and the forums are pants), so when Plusnet mobile launched I thought that I'd try them - they are great, apart from number porting which took three days.
​ did you face service outage during those 3 days?

We did on two of three sims we went over to them, one could text but one had nothing and it took 5 days to fix it :(
roflll
I left Life Mobile a few months ago because of various problems in my area so I rejoined giffgaff.
However I hated giffgaff (generally quite expensive these days and the forums are pants), so when Plusnet mobile launched I thought that I'd try them - they are great, apart from number porting which took three days.


​ did you face service outage during those 3 days?
I left Life Mobile a few months ago because of various problems in my area so I rejoined giffgaff.
However I hated giffgaff (generally quite expensive these days and the forums are pants), so when Plusnet mobile launched I thought that I'd try them - they are great, apart from number porting which took three days.
Anon32
Fivebob does your phone have 2g as thats all you need to phone and texts i use an ipad with a separate sim and find EE's 2g network excellent! It's a known fact that EE is considering switching off the 3g before 2g as what do people use 3g for? 4g has replaced it for data and calls and texts are the same on 2g! Also there are a lot of phones out there and switching of 2g doesn't really benefit calls! When the 1g analoge was switched off it didn't make a big difference and there were far less devices out there in the mid ninties!
I'm hoping my £1 a sim lasts quite long tbh perfect for calls and texts! But even if it goes to £5 i'll be happy!

Just done a manual network search there and no EE 2G network here. All the others Voda 3&4, EE 3&4, O2 2&3. Was thinking I might just keep the £1 sim, and take out this new deal and try it for a month, then sure if it's no better just cancel!
×
Get the Hottest Deals Daily
Stay informed. Once a day, we'll send you the deals our members voted as the best.
Failed
-188

Plusnet Unlimited Fibre Broadband £22.50/Month (includes line rental) + Possible £75 cashback

24
£22.50 @ Plusnet
Plusnet are (until 10th Jan) currently offering Unlimited Fibre Broadband for £25/Month on an 18 month contract (price includes line rental). However if you pay the line rental up-front for a year (Li…
Plusnet are (until 10th Jan) currently offering Unlimited Fibre Broadband for £25/Month on an 18 month contract (price includes line rental). However if you pay the line rental up-front for a year (Li…
hgthompson Avatar1m, 3w agoFound 1 month, 3 weeks ago24 Comments
Latest Comments
Post a comment
I'm thinking about this but I've heard they cap the line at times. Is this correct?
apparently its £60
quidco showing as £10 though surely that can't be right!
Showing as £23 per month now...5 days 13 hrs left, tempted to go for this currently with BT.
hgthompson
Back up to £27.50 per month now :(
Still not charging a set up fee though ( just the £6.99 router delivery charge )
I am surprised seeing that all the major players have gone down the set up charge route to claw back extra money ( £59 at Sky or BT , £50 at Talk Talk)

The £18.40 per month deal from Sky ( through money saving expert ) is now the best current offer - even factoring in no-cashback and the £59 set up fee.
85

sim only deals on Plusnet - £5.00 upwards

24
£5.00 @ Plusnet
Great sim only prices £5 upwards on a rolling 30 day contract. You can't spend over your agreed tariff which is great for kids £5 500MB data 250 minutes 500 texts £7.50 2GB1GB data 1000 mi…
Great sim only prices £5 upwards on a rolling 30 day contract. You can't spend over your agreed tariff which is great for kids £5 500MB data 250 minutes 500 texts £7.50 2GB1GB data 1000 mi…
b1acksheep Avatar2m, 6d agoFound 2 months, 6 days ago24 Comments
Latest Comments
Post a comment
fine doing port.... done writhing 24hrs
M_z
Their £7.50 tariff looks very good value: 2GB + 1000 minutes + unlimited texts.
Agreed, this is a very good deal. Deserves more heat IMO.

What is even better is EE will price match this (2Gb, UL mins, Ul SMS) for £7.49 if asked, assuming you are out of contract with them (don't know if this will work for new customers).

Personally I moved off my TMobile SIMO contract (750Mb, 500mins, UL SMS £8.50/month) to this.

However note, this Plusnet deal ends Tuesday midnight, as will EE price matching.
RubyHammer
If you are thinking of taking up this deal and want to port your old telephone number you might want to take a look at the PlusNet forums first. Lots of people reporting problems porting numbers. https://community.plus.net/t5/Mobile/bd-p/Mobile

LIFE mobile reviews werent great for this either. However all 8 people I recommended who ported across everything went smoothly
Evo141n
+1 for plusnet, though my number porting took 3 days rather than 2, the nice folks at plusnet have given me 1 months free credit. Which is very nice as I didn't even complain, as I knew they were really busy with new customers signing up.


​Me too. Couldn't be bothered complaining but got a free month. Port did take a week or so and was starting to worry but gone through fine now.
+1 for plusnet, though my number porting took 3 days rather than 2, the nice folks at plusnet have given me 1 months free credit. Which is very nice as I didn't even complain, as I knew they were really busy with new customers signing up.
325

Plusnet mobile 2gb data 1000 minutes and unlimited texts £7.50 pm(poss £8.80 TCB)

47
£7.50 @ Plusnet
Includes tethering.
Includes tethering.
kramvic Avatar2m, 2w agoFound 2 months, 2 weeks ago47 Comments
Latest Comments
Post a comment
The deal has changed it is now 2000mins, unlimited texts and 2g of 4g data for £7.50 through uswitch have just swapped from life £5.95 deal without and problem.
dlozuk
Just requested two more sims to switch the kids over from giffgaff.


Noooooooooooooooooooooooooooooooooooooooooooo !
chokedup
I left GiffGaff last friday just to get the 10 pound 4gb deal with plusnet mobile, it has been 5 working days and they have not transferred my number over, very very disappointed! my giffgaff account is closed and the sim wont work either so have no choice to wait till number is transferred. I will leave them straight away! Made a big mistake choosing them.


​Any luck? Same thing has happened to me :(
Just requested two more sims to switch the kids over from giffgaff.
liston2
This company has taken over lifemobile and they are having major problems like I said I am trying to cancel I have waisted hours on phone chat and email and still nothing has been resolved, dont make the same mistake I have made.


​ sounds like my experience with TalkTalk broadband. leaving them after wasting half of my life. you make me scared, was thinking of switching to Life for some months, now thought will swich to plusnet, due to the great rate.
-134

Plusnet Fibre broadband £7.50pcm for 18 months excluding line rental £135.00

18
£135.00 @ Plusnet
My broadband subscription finished and I used the plusnet LIVECHAT tab on the side to say I wanted to switch to other broadband provider as they provide better value for money. The price can be knock
My broadband subscription finished and I used the plusnet LIVECHAT tab on the side to say I wanted to switch to other broadband provider as they provide better value for money. The price can be knock
Notting Avatar2m, 2w agoFound 2 months, 2 weeks ago18 Comments
Latest Comments
Post a comment
PlusNet terrible. Crap customer service, idiotic rude CTO (thinks its ok to insult/send rude twitter messages), kept blaming openreach for issues that were down to their administration. Cold.

Edited By: daskapital on Dec 07, 2016 14:37
use live chat
I really can't believe I am reading of this offer, less than 24 hours after they denied my attempt to renew my contract. I have been with them for 4 years. My contract runs out this month and despite 2 telephone calls to them, they refused point blank to let me have the promoted £18 per month BB and landline deal yesterday as 'its for new customers only' Are they nuts? I have just pressed the button to join Talk Talk ( I know there are some horror stories about them too), but this is unbelievable.
I've been with plusnet since 2008 and to be honest it hasn't been plain sailing. It's seems worse in the last few years and I agree with the support is pretty poor now. What's worse that really annoys me is when I went onto fibre broadband I got 36mb download, then it dropped to about 18mb I then complained and it went up to 36mb again. The last few weeks it's down to about 20mb so looks like another phone call. Although they say they don't throttle back I don't believe them as why does it improve when I have a moan? Probably move when contract up. Cold
been with plusnet for about 4 years. excellent service and 70mbps download speeds.credit where credit is due.
-118

Plusnet uswitch exclusive double data on the £5.00 plan - 30 day rolling contract @ Plusnet

13
£5.00 @ Plusnet
SIM ONLY DEAL Are you an existing Plusnet broadband customer? No, I'm Not Yes, I Am INTRODUCTORY OFFER SIM 1GB 500MB data 250 minutes 500 texts £5.00 per month Buy SIM30 day contr…
SIM ONLY DEAL Are you an existing Plusnet broadband customer? No, I'm Not Yes, I Am INTRODUCTORY OFFER SIM 1GB 500MB data 250 minutes 500 texts £5.00 per month Buy SIM30 day contr…
Anon32 Avatar2m, 3w agoFound 2 months, 3 weeks ago13 Comments
Latest Comments
Post a comment
MR T
worst company in Britain customer service is dire stay away at all cost, cant see them losting long


That's true, it's not as if they are owned by BT or anything....
worst company in Britain customer service is dire stay away at all cost, cant see them losting long
very nasty company stay away extremely bad customer service and internet speed, itll take hours to just speak to someone who will just fob you off.
spammy
Will existing life customers get 4g? I've not seen any indication either way.
Yes you can.
But if you're on some exclusive low cost plan I think they make you pay extra.
Will existing life customers get 4g? I've not seen any indication either way.
345Expired

Plusnet prereg deal - unlimited minutes, texts and 4GB data for £10.00pm

60
£10.00 @ Plusnet
Let me know if the link works above and then you can get unlimited minutes and unlimited texts and 4gb data for the £10 a month! Don't know if the pre reg was person specific or just a hidden link!
Let me know if the link works above and then you can get unlimited minutes and unlimited texts and 4gb data for the £10 a month! Don't know if the pre reg was person specific or just a hidden link!
Anon32 Avatar2m, 3w agoFound 2 months, 3 weeks ago60 Comments
Latest Comments
Post a comment
simpleaddict
lianne21
simpleaddict
lianne21
simpleaddict
Got a question and hope someone can help as I am lost.
So I am really annoyed as been ill for a while and my sim wouldnt allow me to text or call. I wasnt able to call Life to ask them for credit and when I was better and called they said they couldnt credit me as I didnt call them regarding the issues.
So I decided I rather leave this awful company and cancel my contract.
But what is bothering me is they say that despite being rolling contract I have to give 30 days notice (which I get) but I will be charged for the following month. Now I have already be charged for the month and if I try to cancel today they have said I will be charged the following month.
Is there no way to cancel the contract without being charged the following month?
I have been charged for months without being able to use the network at all. Feel like I have been robbed.
Why not just cancel the DD?
I said I wouldnt pay for the following months bill if I cancelled but they said I had no choice.
Plus if I cancel DD wont they cause problems?
I've always had to end up cancelling dd's with these people or they take payments after you cancel. Then you can never get your money back.
So only way to avoid be charged for the next month when you cancel is to cancel the DD before you cancel?
Cant they come after you though?
A word of warning this will be in your credit file! My wife had an old current account but for some reason it was closed down properly! It was for £17 overdrawn as some direct debit came out! it went to 5 months late payment and then to default! Nearly scuppered our mortgage so i'd be careful certainly not worth it for £10 just get the pac and then near to the end of the 30 days just use the pac!

If you cancel direct debit it will go down as late payment and then after 5 months will be recorded as a default! Most phone contracts but not all are put on your credit file! So is it worth it for £7.50! Up to you of course

Edited By: Anon32 on Dec 11, 2016 11:08
lianne21
simpleaddict
lianne21
simpleaddict
Got a question and hope someone can help as I am lost.
So I am really annoyed as been ill for a while and my sim wouldnt allow me to text or call. I wasnt able to call Life to ask them for credit and when I was better and called they said they couldnt credit me as I didnt call them regarding the issues.
So I decided I rather leave this awful company and cancel my contract.
But what is bothering me is they say that despite being rolling contract I have to give 30 days notice (which I get) but I will be charged for the following month. Now I have already be charged for the month and if I try to cancel today they have said I will be charged the following month.
Is there no way to cancel the contract without being charged the following month?
I have been charged for months without being able to use the network at all. Feel like I have been robbed.
Why not just cancel the DD?
I said I wouldnt pay for the following months bill if I cancelled but they said I had no choice.
Plus if I cancel DD wont they cause problems?
I've always had to end up cancelling dd's with these people or they take payments after you cancel. Then you can never get your money back.

So only way to avoid be charged for the next month when you cancel is to cancel the DD before you cancel?

Cant they come after you though?
Anon32
Done the pac number and no problems at all so far! Says will take two days will update you when changes over and of speeds etc! Credit where its due was slow sending out but everyone else spot on! I gather this is standard 4g and not 4.5g?
Seems to be capped around 25Mb where I am.
But I was with 4G on life and the speed was just the same then too.
Done the pac number and no problems at all so far! Says will take two days will update you when changes over and of speeds etc! Credit where its due was slow sending out but everyone else spot on! I gather this is standard 4g and not 4.5g?
simpleaddict
lianne21
simpleaddict
Got a question and hope someone can help as I am lost.
So I am really annoyed as been ill for a while and my sim wouldnt allow me to text or call. I wasnt able to call Life to ask them for credit and when I was better and called they said they couldnt credit me as I didnt call them regarding the issues.
So I decided I rather leave this awful company and cancel my contract.
But what is bothering me is they say that despite being rolling contract I have to give 30 days notice (which I get) but I will be charged for the following month. Now I have already be charged for the month and if I try to cancel today they have said I will be charged the following month.
Is there no way to cancel the contract without being charged the following month?
I have been charged for months without being able to use the network at all. Feel like I have been robbed.
Why not just cancel the DD?
I said I wouldnt pay for the following months bill if I cancelled but they said I had no choice.
Plus if I cancel DD wont they cause problems?
I've always had to end up cancelling dd's with these people or they take payments after you cancel. Then you can never get your money back.
379Expired

30-day 4G SIM only deal, 4GB of data, 1500 minutes, unlimited texts, £10.00 per month @ Plusnet Mobile (need to buy until the 4th of January 2017)

48
£10.00 @ Plusnet
This is a double data deal that gives you 4GB instead of their usual 2GB. A bit similar to what iD Mobile has but for those who prefer to be on EE network*. :) *iD Mobile = Three *Plusnet Mobil…
This is a double data deal that gives you 4GB instead of their usual 2GB. A bit similar to what iD Mobile has but for those who prefer to be on EE network*. :) *iD Mobile = Three *Plusnet Mobil…
kiradotee Avatar2m, 3w agoFound 2 months, 3 weeks ago48 Comments
Latest Comments
Post a comment
Got this deal but with the unlimited mins! Opt in sign up was thrown at life mobile customer before the take over! Voting this cold I opted in for the unlimited min plan for same price!
I have never seen such plans on Lifemobile:
LIFE 4G 24 MONTH 100 MINUTES + 100 SMS + 50GB DATA 4G 24 MONTH 100 MINUTES + 100 SMS + 50GB DATA
or
1 MONTH SIM Only ULT MINUTES + ULT SMS + ULT DATA
https://www.plus.net/help/archive/product-archive/plusnet-mobile-our-previous-out-of-plan-and-extra-charges/
moverpl
DesG
Addnan
What is up with their international calling rates. Maybe once a month I would call Austria, but £1 a minute. wtf.
Austria is 2p per min with giffgaff.
Or use FooCall app (I'm on iOS) for 2.7p/min to mobiles and 0.9p to landlines.
if you call Ukraine it is 17p with Giffgaff and 27p with FooCall app
djnield
Thar

Just found the new t&c's here looks like I spoke to soon
I'm fairly certain annual increases only apply to contracts and not rolling 30 day sims.
Life Mobile have never increased my sim price while I've been with them.
Well they ain't life mobile are they, so just wait until they increase your price.

It's a shame such crap of a company plusnet taking over a good customer focused company....those on pre 29th contract you might as well start phoning up now you probably get through by January 2017.
Worst thing ever BT buying EE.
DesG
Addnan
What is up with their international calling rates. Maybe once a month I would call Austria, but £1 a minute. wtf.

Austria is 2p per min with giffgaff.


Or use FooCall app (I'm on iOS) for 2.7p/min to mobiles and 0.9p to landlines.
93

Plusnet Mobile - 2GB 4G Data, 1000mins, Ultd texts, 30 day contract, EE network - £7.50pm

24
£7.50 @ Plusnet
Plusnet mobile launch, life mobile has been rebranded. EE Network, owned by BT. £7.50 a month, 30 day contract - 2gb data, 1000mins, ultd texts. £10 a month, 30 day contract - 4gb data, 1500mins…
Plusnet mobile launch, life mobile has been rebranded. EE Network, owned by BT. £7.50 a month, 30 day contract - 2gb data, 1000mins, ultd texts. £10 a month, 30 day contract - 4gb data, 1500mins…
platterfish Avatar2m, 3w agoFound 2 months, 3 weeks ago24 Comments
Latest Comments
Post a comment
Ralph888
alex_uk
Ralph888
Thanks all I could find is they do charge
Additional charges - these are the charges for services that aren't included in your plan
Check your voicemail £0.40 ppm (1)
​the voicemail is included, unless you have run out of 2k minutes, just read the website properly and don't confuse the others!
Thank you for your advice, if the website had been easier to read I would have been ok, I'm only 14 and I think youre being unfair.


​B o.l.l.o.c.k.s you're 14 ;)

You posted your 1st deal on HUKD nearly 5 years ago....when you were 9!!
Called back on Weds, Sent me a new Sim, got it today called back to complete process, now on
Plan price - £7.50
Data - 2048mb
Minutes - 1000
Texts - UNL
Minimum Term - 1 months

Happy.
jameshothothot
was v tempted as with life 6gb 3g for 13.45 at moment. But saw black friday deal with bt for 20gb for 20 pounds and free bt hot spot and 80 pound amazon voucher so went to that last minute as might need more data when marketing eg netflix on train or hotel


dnelsonuk
I have been trying to upgrade to the 2GB plan all day it's taken four phone calls and many non-existent callbacks just to be told that existing LIFE customers are not eligible for the offer because we have to be sent a new SIM card which they can't do without voiding the old tariff.
It also seems like the team don't know what's going on today! Since they are completely unaware of the offers on the website and advising me on things which directly contradict the information in the terms and conditions at the bottom of their website.
As a final note according to the support team on the phone, the double data offers are for today only, and their site is wrong.

Same experience today, offered a callback as the said system was down, no callback, will try again tomorrow.
Then you shouldn't be signing up for these packages. Stuck with the payg
-77

Plusnet Fibre Unlimited 38meg £23.00/month inc rental or 76mbit £28 inc rental

6
£23.00 @ Plusnet
This has been reduced from £27.50 for the 38mbit package down to £23, not sure how big the discount on the 76mbit package is compared to normal prices.
This has been reduced from £27.50 for the 38mbit package down to £23, not sure how big the discount on the 76mbit package is compared to normal prices.
Spies Avatar3m, 22m agoFound 3 months, 22 minutes ago6 Comments
Latest Comments
Post a comment
£44 quidco on the 76mb
Might want to mention that there is an upfront payment, just took a look at this as I am up for renewal on my BB and at the checkout the great 80MB deal ends up being:
£56.98 for P+P and Activation/installation
£10.01 Broadband charge up front
£17.99 Line rental up front

Total Payment today £84.98

Monthly payment works out £3 or so a month more when you take into account the today costs (minus upfront rentals) Still not bad



Edited By: ianeb on Nov 25, 2016 00:44
These deals are not usually available for existing customers.
Weird, I am already a Plusnet customer and when I try to change package I only get the option of getting the 76Mb Fibre for £20 + £18 line rental

Does your deal not include any kind of phone package?
Think the 38mb is £14.99 plus £17.99 line rental.
37Expired

plusnet unlimited broadband £18.00 inc line rental PLUS £50 cash back

17
£18.00 @ Plusnet
Plusnet unlimited broadband £18 pm, 18 month contract. Includes line rental and £50 cash back! (Router p+p £6.99 extra)
Plusnet unlimited broadband £18 pm, 18 month contract. Includes line rental and £50 cash back! (Router p+p £6.99 extra)
emilybecca Avatar3m, 15h agoFound 3 months, 15 hours ago17 Comments
Latest Comments
Post a comment
Few years ago my experience with their customer service was that it was filled will young, rude, immature, alpha-male wannabe boys. Sounds like they've gotten even worse.
I was with Plusnet, left to go to O2. Fantastic service till Sky got control of broadband. Went back to Plusnet and happy with speeds and service (fibre). Got a very nice retention deal in spring this year too.
PLUSNET SHOULD CHANGE TO PLUSCRAP

Worst ever isp company ever had to deal with and now i find that they have taken over life mobile

life mobile would answer calls within 30 secs - crapnet never answer calls within 30 mins !!!!!!!!!
BT a once GREAT institution.

Pile of poo now
Since BT acquired EE Broadband, they already own Plusnet there has been a reduction in service levels for all three. Offcom were quite happy for BT to become an even larger monopoly, so much for completion when the watchdog is even got at.
-42

Plusnet mobile launching 29th November Pre-register for 4gb data, unlimited minutes and texts £10.00 pm 30 day contract.

53
£10.00 @ Plusnet
Plusnet are taking over Life Mobile and are offering this deal to new customers pre registering an interest. 4G data. Normal price £15 pm. No changes to current Life customers tariffs. https://life…
Plusnet are taking over Life Mobile and are offering this deal to new customers pre registering an interest. 4G data. Normal price £15 pm. No changes to current Life customers tariffs. https://life…
lightchop Avatar3m, 1w agoFound 3 months, 1 week ago53 Comments
Latest Comments
Post a comment
Been 7 months for the £1 and still it stays! If they are not going to change it i'll pac my number from talktalk when the contract runs out
Voicemail not included in minutes according to their price guide. Tethering looks to be fine though.

Edited By: LavenderGooms on Nov 29, 2016 04:44
Hi Jammingtons. You will get an email in the next 2 - 3 days. Look forward to having you with us.
Website now live here.
Cached website with pre-register details (if anyone wants to review them) here.
You must sign up either: online via the link provided in the email you will receive following pre-registering by 13th January 2017; or when we call you following your pre-registration.
No email received as yet ...perhaps some of us will receive calls tomorrow?! (would rather an email tbh!) :|
-124

Plusnet Unlimited Fibre Broadband 38-40Mb 18m (£5/mth + line rental) - £420.81 including line rental / router delivery

23
£420.81 @ Plusnet
Latest Plusnet unlimited fibre deal offers 38-40Mb for 18 months for £5 per month (for the full term of the contract, none of this reduced rate for the first 6 months malarky!) £5 per month for 18
Latest Plusnet unlimited fibre deal offers 38-40Mb for 18 months for £5 per month (for the full term of the contract, none of this reduced rate for the first 6 months malarky!) £5 per month for 18
hawksface Avatar3m, 4w agoFound 3 months, 4 weeks ago23 Comments
Latest Comments
Post a comment
david123443212000
plusnet home hub 1 does not work with chromecast audio.
keeps rebooting. no matter what settings. got second home hub one from plusnet, same problems.
im on £22.99 deal for 18 months. £5 broadband with £17.99 line rental.
workaround:
had to use old netgear router. set home home one up as switch with power plug connection from upstairs to downstairs. have netgear 2.4 ghz upstairs with seperate fibre modem at master socket and 5ghz with home hub 1 downstairs.

What about this?
https://support.google.com/chromecast/answer/4641787?hl=en-GB

I believe the Plusnet Hub 1 is the same as the BT Homehub 4 or 5 (just a different colour), so this link might be relevant.
plusnet home hub 1 does not work with chromecast audio.
keeps rebooting. no matter what settings. got second home hub one from plusnet, same problems.
im on £22.99 deal for 18 months. £5 broadband with £17.99 line rental.

workaround:
had to use old netgear router. set home home one up as switch with power plug connection from upstairs to downstairs. have netgear 2.4 ghz upstairs with seperate fibre modem at master socket and 5ghz with home hub 1 downstairs.
im with bt and for infinity 1 they want £50 a month with anytime alls or £40 for infinity 2 with 24 mts contract , so told em to *off , which fibre do people recommend
Have this for now about 4 months. Yes, it was a pain in the ass to even have it installed. It is an all night story if anyone interested. After a week I had terrible connection and drop outs. Requested a new modem, got it in 3 days. Because of the hassle got another 2 months half price service. (6 months included in the contract) Since then, I have no other complaints. Usually, have 9ms ping and about 55Mbps instead of 40.

Unfortunately no Quidco atm just for business deals, My 70 already been paid out. Cheers


Edited By: borosidf on Nov 01, 2016 17:09
I switched to plus net - terrible service and I lost out so I switched back to sky
-149Expired

Plusnet fibre upto 38mb for £17.99 plus £5 for fibre - 18 months - Total £463.81 including new line installation

22
£463.81 @ Plusnet
Available to: 83% of UK Speed: Up to 38Mb Download limit: Unlimited Traffic shaping? Yes Contract length: 18 months Deal requires line rental? Yes Inclusive calls? No New line…
Available to: 83% of UK Speed: Up to 38Mb Download limit: Unlimited Traffic shaping? Yes Contract length: 18 months Deal requires line rental? Yes Inclusive calls? No New line…
Anon32 Avatar3m, 4w agoFound 3 months, 4 weeks ago22 Comments
Latest Comments
Post a comment
Gentle_Giant
My bad, this must be one of the things they have just changed, as it WAS monthly, and still says monthly in some of the Q&A.

And you are still not looking at the small print, the Aquiss price includes things you have to pay extra for - or cannot get from PN - static IP, iPv6, email, unrestricted download speed 24/7, decent pings, and tech support that answer the phone/email quickly.

YES, I got the comparison wrong, because they didnt make it clear that line rental was included in the badly worded offer price, will I be switching to save all that money? NOT ON YOUR LIFE.

Plus, PN can raise prices whenever they want, as long at they stay below the government set threshold that allows you to break the contract, they can and WILL raise them by a hair under the limit - at least once per year.
As a BT subsidary, I expect them to start doing a "10 month" yearly price increase any time soon, just like BT have been doing for the past few years.
Like the new rules on line rental being included in the price, the fixed for the length of the contract rules dont start for a few more days, so any new sign-ups wont be covered.

Here are a few quotes from the small print you havent bothered reading

Prices and terms may vary at any time during the contract. We'll tell you about important changes in advance.
Unlimited Fibre Broadband when taken with Plusnet line rental

With an 18 month contract: If you live in a low cost area it costs £5.00 a month for the first 6 months, £14.99 a month thereafter. If you live outside one of these areas it costs £12.50 a month for the first 6 months, £22.49 a month thereafter.
So which is right, the headline or the small print??



​any price increase for phone or broadband within contractual periods require notice in writing and 30 days to leave free of charge -ofcom requirement from around a year ago... so ensure you keep your email address up to date-. while I would not personally recommend plusnet..static IP is a one off charge of £5 general email is free "for life" and for streamers/gamers/general browsers the smart prioritisation means a more stable connection at peak times
My bad, this must be one of the things they have just changed, as it WAS monthly, and still says monthly in some of the Q&A.

And you are still not looking at the small print, the Aquiss price includes things you have to pay extra for - or cannot get from PN - static IP, iPv6, email, unrestricted download speed 24/7, decent pings, and tech support that answer the phone/email quickly.

YES, I got the comparison wrong, because they didnt make it clear that line rental was included in the badly worded offer price, will I be switching to save all that money? NOT ON YOUR LIFE.

Plus, PN can raise prices whenever they want, as long at they stay below the government set threshold that allows you to break the contract, they can and WILL raise them by a hair under the limit - at least once per year.
As a BT subsidary, I expect them to start doing a "10 month" yearly price increase any time soon, just like BT have been doing for the past few years.
Like the new rules on line rental being included in the price, the fixed for the length of the contract rules dont start for a few more days, so any new sign-ups wont be covered.

Here are a few quotes from the small print you havent bothered reading

Prices and terms may vary at any time during the contract. We'll tell you about important changes in advance.
Unlimited Fibre Broadband when taken with Plusnet line rental

With an 18 month contract: If you live in a low cost area it costs £5.00 a month for the first 6 months, £14.99 a month thereafter. If you live outside one of these areas it costs £12.50 a month for the first 6 months, £22.49 a month thereafter.
So which is right, the headline or the small print??
Blimey - i can't see how anyone can possibly compare Aquiss prices with Plusnet

Plusnet's current deal is £5 for the 38mb fibre broadband and £17.99 for the line rental - for the full 18 months of the contract. After that you are out of contract so can leave without penalty to go to th best deal at that time.
Aquiss is a minimum £33 per month for 38mb fibre ( and its a 12 month contract not monthly as you stated ) then £13 line rental on top

So monthly costs of £22.99 for plusnet compared to £46 for Aquiss.

A saving over over £400 over 18 months !
If anyone wants unbiased advice on ISPs, details of their current offers, and an idea of what their customers think of them, why not visit ISPReview

Here is their chart of customer complaints.

http://www.ispreview.co.uk/wp-content/gallery/2016-internet-statistics/ofcom_fixed_line_broadband_complaints_q2_2016.gif
after years of being a customer, had my price doubled, and told no discount because they can't afford it for loyal customers and new customers. shocking customer service !!