Plusnet fibre upto 38mb for £17.99 plus £5 for fibre - 18 months - Total £463.81 including new line installation - HotUKDeals
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Plusnet fibre upto 38mb for £17.99 plus £5 for fibre - 18 months - Total £463.81 including new line installation

£463.81 @ Plusnet
Available to: 83% of UK Speed: Up to 38Mb Download limit: Unlimited Traffic shaping? Yes Contract length: 18 months Deal requires line rental? Yes Inclusive calls? No New line… Read More
Anon32 Avatar
7m, 2d agoFound 7 months, 2 days ago
Available to: 83% of UK

Speed: Up to 38Mb

Download limit: Unlimited

Traffic shaping? Yes

Contract length: 18 months

Deal requires line rental? Yes

Inclusive calls? No

New line installation: £49.99

Until Sun 30 Oct, BT-owned Plusnet* is offering a decent 18-month fibre deal for newbies. It includes line rent and unlimited downloads with fibre broadband boasting up-to-38Mb speeds.

The company was a strong performer in our latest customer service poll – 62% rated it 'great', only 15% 'poor'. This deal's available to 83% of the UK based on postcode (you're told when applying), though you can't get it if you're already a Plusnet customer (or left in the last month). Here's how it works...

Sign up now. Go via this Plusnet link*.

Choose to pay line rental upfront if you can afford to. It's cheapest if you pay the £185.88 year's line rent upfront, and then pay £17.99/mth for the remaining six months, a total of £293.82, equiv £16.32/mth. If you can't, or don't want to pay upfront, line rental's £17.99/mth for the entire 18 months. You choose which option in the phone section of the application.

Fibre broadband's £5/mth for the entire 18mth contract. If you stay after the contract, it increases to £14.99/mth. Those not living in 'low-cost areas' will pay £12.50/mth for 18 months then £22.49/mth after, on top of the line rental.

If you opt to pay a year's line rental upfront, then over the 18-month contract the total cost's £383.82 (equiv £21.32/mth). Pay line rental monthly at £17.99/mth and it's £413.82 for the 18 months (equiv £22.99/mth).

- What about calls? No calls are included – calls to UK phones are mostly a bit more than BT (see Plusnet charges).

- No line/switching from cable (or in a few cases, Sky cust)? Installation's £49.99. You'll know before committing.

- Need a router? There's an optional 'free' one available, though Plusnet charges £6.99 p&p. It's worth checking whether your router is compatible and whether you need to unblock it first. Read Plusnet's FAQ on this.

Credit to mse only a few pounds more than SSE and probably much better!

TCB of only £10.50
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(22) Jump to unreadPost a comment
Comments/page:
#1
It really annoys me with these 18 month contracts that you can't also pay the line rental up front for the 18 months as well.
#2
Apart from the fact that it is now a legal requirement to include line rental in the headline charge - PN are ****; their constant high ranking by certain award givers is very suspect, as they are up there with TalkTalk for complaints per 100,000 customers.

Plus, there are plenty of ISPs offering one month internet contracts and not requiring a new line to be bundled with the service, or if a new line is required, only having the line on the long contract, and not the internet service.

Down voted.
1 Like #3
I believe plusnet are one of the few now that still use traffic management and restrict you in peak times! So cold from me while they still operate in this way
#4
Gentle_Giant
Apart from the fact that it is now a legal requirement to include line rental in the headline charge - PN are ****;

Not until 31st October
#5
happymanuk
Gentle_Giant
Apart from the fact that it is now a legal requirement to include line rental in the headline charge - PN are ****;
Not until 31st October

Ok, so there are trying to pull in a few mugs before their REAL prices are revealed.

BTW, I have a premium, unrestricted, unlimited 80Mb service and pay less than £1 more per month than the PN total bill; I also get cheaper UK calls and MUCH cheaper overseas calls (mobiles included), and when something goes wrong I can actually GET THROUGH to someone on the phone.
My last experience of trying to contact PN - on behalf of an idiot employer - failed after 94 minutes of "Your custom is valued, please hold".
1 Like #6
westy125
I believe plusnet are one of the few now that still use traffic management and restrict you in peak times! So cold from me while they still operate in this way

This is true, I think folks need to be made more aware of this. Had a friend who signed up to Plusnet and then was told they needed to pay think £5 extra per month to remove the traffic management.
#7
HellRazer
westy125
I believe plusnet are one of the few now that still use traffic management and restrict you in peak times! So cold from me while they still operate in this way

This is true, I think folks need to be made more aware of this. Had a friend who signed up to Plusnet and then was told they needed to pay think £5 extra per month to remove the traffic management.


Yeah, gotta love their adverts where they still say totally unlimited broadband! Such a play on words, should be made to state it in their adds, mind you I think all line rental should also be banned
#8
Gentle_Giant

BTW, I have a premium, unrestricted, unlimited 80Mb service and pay less than £1 more per month than the PN total bill; I also get cheaper UK calls and MUCH cheaper overseas calls (mobiles included), and when something goes wrong I can actually GET THROUGH to someone on the phone.

Sounds interesting ... who with?
#9
hey guys, im with plusnet atm, been with them for over 2 years, paying £48 a month for fibre, but the service is absolutely garbage, the speeds vary as well, very suspect. can anyone recommend a good deal for me with another provider as im a small business. any help would be appreciated. thanks in advance.
#10
I'm on PN for 5+ years, can't complain (Seems fast, CS was good when I needed it) AFAIK their traffic management is a 'prioritisation' I.e. they'll prioritise gaming/VOIP over say Usenet/Torrents, which become 'best endeavours'. Seems fair enough.

They don't physically slow you down or limit traffic, not checked my usage for a bit but it was regularly over 2TB a month.

That said if I'm missing out on a better deal I'd be all ears. :)
1 Like #11
gwapenut
Gentle_Giant

BTW, I have a premium, unrestricted, unlimited 80Mb service and pay less than £1 more per month than the PN total bill; I also get cheaper UK calls and MUCH cheaper overseas calls (mobiles included), and when something goes wrong I can actually GET THROUGH to someone on the phone.
Sounds interesting ... who with?

Aquiss

My total bill, including internet, phone line rental, and phone calls come to about £54 per month, although I should say that some of their prices have just gone up in the last few weeks, so you may not get the exact same deal now.

If that is too rich, their 40Mb service is about £5 cheaper; but to be fair, Aquiss havent raised their prices in more than 3 years.

The call costs are the big saving, I pay less to call my MIL on her mobile in China than PN charge to call a UK land line.

Oh, and they are small enough that they dont have to censor websites on the UK government **** list, unlike PN and every other ISP with a customer base in the 100s of thousands or above.
#12
Aquiss

http://www.aquiss.net/fibre-unlimited.php

According to their website 76mb is £40 a month! Plusnes is £23.99 how is it one pound a month more!

Infact the cheapest fibre is £33 a month, more than £10 over Plusnet!

Its just posted to help people before your ranting and raving! And as for calls i don't use them so do not care about how much calls are! Everyone needs are different!


Edited By: Anon32 on Oct 25, 2016 19:19
#13
Zardoz
It really annoys me with these 18 month contracts that you can't also pay the line rental up front for the 18 months as well.
seeing as after Oct 31st broadband pricing has to include line rental nobody is going to push line rental prepayment. They won't really be able to offer this after the 31st ( unless you can prepay the whole broadband package ). They won't be able to show the line rental separately.
#14
There are two 80Mb packs, look at the one to the left, only business users need 8 NAT address's.

Yes, the "internet" price is higher, but line rental is much cheaper and calls are much cheaper; once again you are looking at headline prices and not the whole package.

PN price for this package is £17.99 internet + £5 fibre + £18.99 line rental, + £x for static IP, and lots of other things that Aquiss include as standard, so the ACTUAL price starts at £41.98 pm.
Aquiss price is £50 for the nearest equivalent, but the contract is monthly, not 18 months, and as I said, you savings on call costs soon mount up, static NAT is included, as is iPv6, which I dont think PN even support yet, so some newer web sites will be unreachable.

I also just found the following buried in the small print.

"Plusnet Unlimited Fibre Broadband £5.00 a month the first 18 months, current price from month 19 is £14.99 a month"

So £17.99 + £14.99 + £18.99 = £51.97 + static NAT etc.

You want to see REALLY naughty, look here

https://www.plus.net/home-broadband/fibre/?utm_source=google&utm_medium=cpc-res&utm_content=fibre-alone&utm_campaign=b-fibre-exact-fb&utm_term=plusnetfibre&gclid=Cj0KEQjwhbzABRDHw_i4q6fXoLIBEiQANZKGW3oNf4du4HAHZE4VC-wOoWWmO8rKwude_Rg6UHm1aXUaAqJ58P8HAQ&gclsrc=aw.ds

The headline for both PN packages says "line rental included", yet the tiny red print on the right says it is an extra £17.99.
Also note the lack of technical info ANYWHERE on the site about static/not static IP, traffic management, email etc.

How can anyone trust these jokers enough to give them a direct debit mandate??
#15
Gentle_Giant
There are two 80Mb packs, look at the one to the left, only business users need 8 NAT address's.
Yes, the "internet" price is higher, but line rental is much cheaper and calls are much cheaper; once again you are looking at headline prices and not the whole package.
PN price for this package is £17.99 internet + £5 fibre + £18.99 line rental, + £x for static IP, and lots of other things that Aquiss include as standard, so the ACTUAL price starts at £41.98 pm.
Aquiss price is £50 for the nearest equivalent, but the contract is monthly, not 18 months, and as I said, you savings on call costs soon mount up, static NAT is included, as is iPv6, which I dont think PN even support yet, so some newer web sites will be unreachable.
I also just found the following buried in the small print."Plusnet Unlimited Fibre Broadband £5.00 a month the first 18 months, current price from month 19 is £14.99 a month"
So £17.99 + £14.99 + £18.99 = £51.97 + static NAT etc.
You want to see REALLY naughty, look herehttps://www.plus.net/home-broadband/fibre/?utm_source=google&utm_medium=cpc-res&utm_content=fibre-alone&utm_campaign=b-fibre-exact-fb&utm_term=plusnetfibre&gclid=Cj0KEQjwhbzABRDHw_i4q6fXoLIBEiQANZKGW3oNf4du4HAHZE4VC-wOoWWmO8rKwude_Rg6UHm1aXUaAqJ58P8HAQ&gclsrc=aw.ds
The headline for both PN packages says "line rental included", yet the tiny red print on the right says it is an extra £17.99.
Also note the lack of technical info ANYWHERE on the site about static/not static IP, traffic management, email etc.
How can anyone trust these jokers enough to give them a direct debit mandate??

No mate its £23.99 for line rental and fibre internet! The only person i do not trust is you with your ranting and raving! I think you need to actually check what your talking about!
#16
[/quote]No mate its £23.99 for line rental and fibre internet! The only person i do not trust is you with your ranting and raving! I think you need to actually check what your talking about![/quote]

OK, I have looked, and if it is true, it is not very clear, as there are tiny "Line rental extra" links all over the bloody page, plus others have posted that they are paying in excess of £40 pm. The hidden charges are correct though, and that "Headline" price is only for the first 6 months, you then have a full 12 months at full whack, then ANOTHER increase in month 19; long after you had forgotten it was going to happen.

Plus (if you read the small print), that headline £5 is ONLY if you live in certain areas, otherwise it goes up to £12.50, then £22.49.

Plus guaranteed price rises every year, both of the internet package and the line rental; in fact I think PN are due a line rental increase soon, as their parent company have already raised theirs.

I STILL wouldnt touch them, my experiences with their help desk werent made made up; I made a total of three calls over two days before giving up and throwing their useless router away.
It turned out it had been pre-configured with someone elses details! (Data Protection Act).
#17
Ré call charges, have a look here.

Aquiss

Especially the Rental/Call Cost comparisons.

Are there any call connection fees to pay for dialling a number?
There are no call connection fees for calls made to UK Geographical (01, 02), UK Local (0845), UK National (0870) and UK Mobiles numbers. We also don't charge a call connection fee on International landline or mobile calls. This could save between 13.87p and 15.00p, per call, compared to the like of BT Retail or Plusnet.
#18
after years of being a customer, had my price doubled, and told no discount because they can't afford it for loyal customers and new customers. shocking customer service !!
#19
If anyone wants unbiased advice on ISPs, details of their current offers, and an idea of what their customers think of them, why not visit ISPReview

Here is their chart of customer complaints.

http://www.ispreview.co.uk/wp-content/gallery/2016-internet-statistics/ofcom_fixed_line_broadband_complaints_q2_2016.gif
#20
Blimey - i can't see how anyone can possibly compare Aquiss prices with Plusnet

Plusnet's current deal is £5 for the 38mb fibre broadband and £17.99 for the line rental - for the full 18 months of the contract. After that you are out of contract so can leave without penalty to go to th best deal at that time.
Aquiss is a minimum £33 per month for 38mb fibre ( and its a 12 month contract not monthly as you stated ) then £13 line rental on top

So monthly costs of £22.99 for plusnet compared to £46 for Aquiss.

A saving over over £400 over 18 months !
#21
My bad, this must be one of the things they have just changed, as it WAS monthly, and still says monthly in some of the Q&A.

And you are still not looking at the small print, the Aquiss price includes things you have to pay extra for - or cannot get from PN - static IP, iPv6, email, unrestricted download speed 24/7, decent pings, and tech support that answer the phone/email quickly.

YES, I got the comparison wrong, because they didnt make it clear that line rental was included in the badly worded offer price, will I be switching to save all that money? NOT ON YOUR LIFE.

Plus, PN can raise prices whenever they want, as long at they stay below the government set threshold that allows you to break the contract, they can and WILL raise them by a hair under the limit - at least once per year.
As a BT subsidary, I expect them to start doing a "10 month" yearly price increase any time soon, just like BT have been doing for the past few years.
Like the new rules on line rental being included in the price, the fixed for the length of the contract rules dont start for a few more days, so any new sign-ups wont be covered.

Here are a few quotes from the small print you havent bothered reading

Prices and terms may vary at any time during the contract. We'll tell you about important changes in advance.
Unlimited Fibre Broadband when taken with Plusnet line rental

With an 18 month contract: If you live in a low cost area it costs £5.00 a month for the first 6 months, £14.99 a month thereafter. If you live outside one of these areas it costs £12.50 a month for the first 6 months, £22.49 a month thereafter.
So which is right, the headline or the small print??
#22
Gentle_Giant
My bad, this must be one of the things they have just changed, as it WAS monthly, and still says monthly in some of the Q&A.

And you are still not looking at the small print, the Aquiss price includes things you have to pay extra for - or cannot get from PN - static IP, iPv6, email, unrestricted download speed 24/7, decent pings, and tech support that answer the phone/email quickly.

YES, I got the comparison wrong, because they didnt make it clear that line rental was included in the badly worded offer price, will I be switching to save all that money? NOT ON YOUR LIFE.

Plus, PN can raise prices whenever they want, as long at they stay below the government set threshold that allows you to break the contract, they can and WILL raise them by a hair under the limit - at least once per year.
As a BT subsidary, I expect them to start doing a "10 month" yearly price increase any time soon, just like BT have been doing for the past few years.
Like the new rules on line rental being included in the price, the fixed for the length of the contract rules dont start for a few more days, so any new sign-ups wont be covered.

Here are a few quotes from the small print you havent bothered reading

Prices and terms may vary at any time during the contract. We'll tell you about important changes in advance.
Unlimited Fibre Broadband when taken with Plusnet line rental

With an 18 month contract: If you live in a low cost area it costs £5.00 a month for the first 6 months, £14.99 a month thereafter. If you live outside one of these areas it costs £12.50 a month for the first 6 months, £22.49 a month thereafter.
So which is right, the headline or the small print??



any price increase for phone or broadband within contractual periods require notice in writing and 30 days to leave free of charge -ofcom requirement from around a year ago... so ensure you keep your email address up to date-. while I would not personally recommend plusnet..static IP is a one off charge of £5 general email is free "for life" and for streamers/gamers/general browsers the smart prioritisation means a more stable connection at peak times

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