With over 350 stores worldwide and a large online presence, River Island is one of the UK's most recognisable high street names. Selling great quality men's, women's, and children's fashion at affordable prices, River Island is a market leader in its field. At HotUKDeals, we collect offers at River Island on our dedicated page. read more
Popped into my local river island today to look at the sale and noticed some shoes reduced to 75p. I bought some boots and jelly shoes both 75p each. The cheapest shoes were 40p. They also had loads o…
Girls – The Girls fashion clothing department is divided into pieces for girls from 0 to 5 years and 3 to 12 years of age. It features items like dresses, jeans, shorts and skirts, swimwear, nightwear, leggins and shoes.
Boys – Boy's fashion divided into the four categories Just Arrived, Boys (3 to 12 years), Mini Boys (0 to 5 years), and Featured. It includes pieces like shirts, trousers, suits, hoodies and sweatshirts, shoes and boots.
There is also a special seasonal section that changes with the time of year. Divided into Women's, Men's, and Kids.
Sales and Deals at River Island
There's a whole host of great offers to take advantage from throughout the year at River Island´s online shop. Each department has its own sales page, and if you're looking for a great deal on top fashion, it's worth keeping your eye on.
You can also sign up for the River Island newsletter on their home page for the latest fashion news, trends, style tips, and exclusive offers on a whole wide range of items.
For the last few years River Island has participated in the annual global consumer spree that is the Black Friday and Cyber Monday weekend. Last year saw River Island slashing prices on fashion, footwear and accessories right across the board. Time will tell what the company has in store when the end of November swings around this year.
Registering an Account at Riverisland.com
You can browse riverisland.com and add things to your shopping basket without having a registered account, but to make a purchase, you must first create one. You can do this by providing an e-mail address and creating a password. Aside from being able to make purchases, creating an account provides you with several other benefits including:
Saving your details for faster checkout.
Saving up to six addresses for delivery.
Viewing previous orders.
The option to subscribe to the newsletter.
Payment at Riverisland.com
At riverisland.com, many methods of payment are accepted. These include Visa and MasterCard credit cards, Visa Debit, Visa Electron, Solo, Maestro and Mastercard debit cards, American Express card and PayPal.
Delivery Options at Riverisland.com
River Island offers customers several different delivery options:
UK Standard Delivery (3-4 working days) – £3.95
UK Express Delivery – £5.95 or free on purchases of £100 or more
Standard Delivery to UK River Island store – Free
Express Delivery to UK River Island Store – £5.95
Standard Delivery to Collect+ store or Hermes Parcelshop - £3.95
Express Delivery to Collect+ store or Hermes Parcelshop - £5.95
Please note that Express Delivery is not available in Northern Ireland, the Scottish Highlands and Islands, the Isle of Wight and Isle of Man.
For international deliveries, the cost varies depending on the place. Further information can be found on the International Delivery page.
Returns and Refunds at River Island
If you wish to return an item that was bought on riverisland.com, for any reason, you can do so within 14 days of receipt and receive an exchange or a full refund. Items can be returned to a River Island store, using a free postal service (Royal Mail, Hermes ParcelShop, Collect+, Doddle) or via a courier using River Island Parcel Collection.
Please note, for health and hygiene reasons there are no refunds available on underwear, grooming products, pierced jewellery and food. Also, swimwear cannot be returned if the hygiene strip has been removed.
To return an item using a postal service, follow these steps:
Detach and complete the Returns Slip. This can be found at the foot of the Despatch Note in your parcel.
Repack the items securely in their original packaging, along with the completed Returns Slip.
To create your Returns Label, click the link in your despatch e-mail. Print out the label and attach it securely to the front of your package. Be sure to cover the original label with your details on it.
Take the package to your desired location within 14 days of receipt. Don't forget to get a proof of postage.
River Island, like many large retailers, has a strong following on social media. Following their various channels is a great way to be among the first to hear the latest news and trends at River Island, as well as learning of exclusive offers and discounts, both online and in-store. If you're looking to save some money at River Island, following them on their social media pages is a great way of doing so.
You can get in touch with River Island's Customer Care team using one of the usual methods:
By phone at 0344 5766444, which is for UK and ROI customers only. The line is open from 8:00 to 18:00, seven days a week. Please note, the customer service team is not able to take orders by telephone.