Saints Row xbox 360 - £9.99 @ SoftUK - HotUKDeals
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Saints Row xbox 360 - £9.99 @ SoftUK

Genious_Gamer360 Avatar
banned8y, 11m agoFound 8 years, 11 months ago
Saints row for the xbox 360 only £9.99 if you are an existing member to the site as you get free delivery or £11.48 delivered if not a member.

not sure if this has been posted before so bare with me, best price i have found for this game anyway.

Not sure if they have quidco too, if so that's an extra saving.
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banned#1
GREAT PRICE...

If u wanna spend a month tracking your money and chasing up your item


AWFUL RETAILER

COLD!!!
#2
addywin
GREAT PRICE...

If u wanna spend a month tracking your money and chasing up your item


AWFUL RETAILER

COLD!!!


Never had a problem with them myself - I've ordered loads from them.
Always had delivery within a few days.
#3
Some pleb was selling this used for £11 on here... which I said was a rip off... this deal proves my point. Good find. Heat.
banned#4
can't understand why this has been voted cold seem's a very good price, even cheaper than ebay for used one's
#5
As a reputable company, a company that does not want to hide away I would like to apologise on behalf of SoftUk for the lack of customer services via email and phone over the Christmas period. We suffered delays in dispatching orders due to a 100% increase in orders from mid November onwards which was not fully anticipated.

There have been a number of issues raised over the Christmas period such as emails and phones not being answered, second hand games being sent to customers, confirmation emails not being received by customers and customers having to chase their credit card companies. I will now try to address each issue raised.

Firstly, we do not sell second hand games. If anyone has received a game that is not brand new or in the condition they would expect then we will refund or replace the game in full.

In trying to dispatch all orders the same day we did not have the man power to answer the phone enquiries and emails at our normal extremely quick response times. We understand the importance of excellent customer services and we would never ignore any enquiries. We are currently working round the clock to answer all enquiries and we are in the process of introducing a number of measures to ensure this never happens again.

With regards to the ‘confirmation’ emails not being received by customers we have now introduced new measures to make sure these are now received. We became aware mid November that a large percentage of emails were not being received by Hotmail account holders and some other accounts run by Microsoft. We have made necessary changes so that all confirmations emails are now received.

Due to a combination of the above issues their were a number of customers that took action in contacting their credit card companies to stop payment as we could not reassure them that their orders were being dealt with and would be delivered in time for Christmas. I would urge any customers that are still awaiting a response or are not happy with any part of the service they have received to contact me by ‘PM’ via this forum or email customerservices at softuk.com.

As a thank you for your continued support, we're putting together a very special exclusive offer to our customers that remained loyal in the hope that anyone who experienced a poor service will give us another chance to see that everything is back to normal and to test the extra measures we are currently putting in place in order to avoid these problems ever occurring in the future.

I would like to thank all the loyal customers that have supported us …..as an existing customer, I'm sure you're aware that we're renowned for our quick delivery, as well as some of the lowest prices in Europe and we want you to understand that we want to treat our customers as they deserve, so we promise we will make it up to you in the very near future, so do watch this space.

Kind Regards

Steven Wright
Softuk.com


addywin
GREAT PRICE...

If u wanna spend a month tracking your money and chasing up your item


AWFUL RETAILER

COLD!!!
#6
only £12 in cex if you don't want to wait for delivery...
#7
Yep ok Steven let see if you manage to stick to this as chasing your company is not fun.
so lets see!
steven Wright;1426861
As a reputable company, a company that does not want to hide away I would like to apologise on behalf of SoftUk for the lack of customer services via email and phone over the Christmas period. We suffered delays in dispatching orders due to a 100% increase in orders from mid November onwards which was not fully anticipated.

There have been a number of issues raised over the Christmas period such as emails and phones not being answered, second hand games being sent to customers, confirmation emails not being received by customers and customers having to chase their credit card companies. I will now try to address each issue raised.

Firstly, we do not sell second hand games. If anyone has received a game that is not brand new or in the condition they would expect then we will refund or replace the game in full.

In trying to dispatch all orders the same day we did not have the man power to answer the phone enquiries and emails at our normal extremely quick response times. We understand the importance of excellent customer services and we would never ignore any enquiries. We are currently working round the clock to answer all enquiries and we are in the process of introducing a number of measures to ensure this never happens again.

With regards to the ‘confirmation’ emails not being received by customers we have now introduced new measures to make sure these are now received. We became aware mid November that a large percentage of emails were not being received by Hotmail account holders and some other accounts run by Microsoft. We have made necessary changes so that all confirmations emails are now received.

Due to a combination of the above issues their were a number of customers that took action in contacting their credit card companies to stop payment as we could not reassure them that their orders were being dealt with and would be delivered in time for Christmas. I would urge any customers that are still awaiting a response or are not happy with any part of the service they have received to contact me by ‘PM’ via this forum or email customerservices at softuk.com.

As a thank you for your continued support, we're putting together a very special exclusive offer to our customers that remained loyal in the hope that anyone who experienced a poor service will give us another chance to see that everything is back to normal and to test the extra measures we are currently putting in place in order to avoid these problems ever occurring in the future.

I would like to thank all the loyal customers that have supported us …..as an existing customer, I'm sure you're aware that we're renowned for our quick delivery, as well as some of the lowest prices in Europe and we want you to understand that we want to treat our customers as they deserve, so we promise we will make it up to you in the very near future, so do watch this space.

Kind Regards

Steven Wright
Softuk.com

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