Samsung Galaxy note 3 £216 @ O2 (Refresh refurbished) - HotUKDeals
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Samsung Galaxy note 3 £216.00 @ O2 (Refresh refurbished)

£216.00 @ O2
o2 referb method choose tariff £32 per month £9 for device plan an pay off for the phone. o2 unlock free of charge. 9x24 = £216 cancel the contract
ssjinzo Avatar
2y, 3m agoFound 2 years, 3 months ago
o2 referb method choose tariff £32 per month £9 for device plan an pay off for the phone. o2 unlock free of charge.

9x24 = £216 cancel the contract
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Comments/page:
#1
Nice deal. £245 + whatever months rental.

Not bad for a decent phone/tablet replacement.

Heat.

Why people voting cold?
banned#2
sb75
Nice deal. £245 + whatever months rental.

Not bad for a decent phone/tablet replacement.

Heat.

Why people voting cold?


Probably, and I'm just guessing here..

It's because it's over 30 quid a month for a second hand phone?!?!?!

Sheesh.
#3
i don't think people understand the deal the deal is for a refresh contract you pay off for the device plan and you are out of contract. this mean a note 3 refurbished for only £216 and use whatever sim you want. this is only for phone deal only not for the contract. i have done this with other phones and same system with the nexus 7 4g tablet last month got that for £120
#4
Can you cancel the contract at any time without a fee?
#5
chris75319
Can you cancel the contract at any time without a fee?

yes you only pay the device plan off which is 9X24 =£216 and at worst case the first month tariff which is £23
#6
ssjinzo
chris75319
Can you cancel the contract at any time without a fee?

yes you only pay the device plan off which is 9X24 =£216 and at worst case the first month tariff which is £23


In that case it's a very good deal and should not be cold. Good find.
#7
lolyehright
sb75
Nice deal. £245 + whatever months rental.

Not bad for a decent phone/tablet replacement.

Heat.

Why people voting cold?

Probably, and I'm just guessing here..

It's because it's over 30 quid a month for a second hand phone?!?!?!

Sheesh.

Is O2 "REFRESH" deal, you should understand how this works by now, there's been numerous threads explaining this.

Heated.
#8
9x24 = £216, but you also have to pay for the handset at £245

The phone aint free?
am i being a dumba$$
1 Like #9
delpihero
9x24 = £216, but you also have to pay for the handset at £245

The phone aint free?
am i being a dumba$$

that's only if you go for the deal where you pay up front for the phone

that deal is here

http://www.hotukdeals.com/deals/samsung-galaxy-note-3-refurb-32gb-o2-refresh-245-99-delivered-2070903#post-comment

in this deal you only need to pay off your device plan which is £9 x24. when you get the phone you can cancel the contract anytime and just pay the £216 up front. if you don't cancel you pay £32 per month which is split into 2 parts one part is the device plan £9 and the other is airtime which is £23. you cancel the contract you need to pay the full or remaining phone price off you don't need to pay the air time if you cancel the contract only the device plan needs to paid off
#10
Thanks for posting. Been waiting ages for this deal to come up.
Now need to read through the past Refresh posts to make sure I do everything right. Unless someone can put a idiots guide to canceling the contract, getting phone unlocked ect ect on here ;)
#11
I can't see a tariff that mentions £9 of the £32 as being for the device, only a £32 p/m plan & if you click on the info button it says £25 p/m for the device? The £32 5GB data plan says:

Duration of agreement 24 months
Upfront cost £0
Monthly device payment £25
Total Credit amount £600.00
Total amount payable for device £600.00
Interest rate (fixed) 0%
Representative APR 0%
Device cash price £629.99


Edited By: dwl99 on Dec 02, 2014 15:20
1 Like #12
As someone who has done a Refresh deal before, I can't help but have a little chuckle at comments from those that haven't done it yet. I was in the same position originally but once you understand it, it really couldn't be easier.
1 Like #13
pauldh
As someone who has done a Refresh deal before, I can't help but have a little chuckle at comments from those that haven't done it yet. I was in the same position originally but once you understand it, it really couldn't be easier.

Care to elaborate. Lol
#14
I've just had a chat session, the £216 deal doesn't exist, just the £245.99 one. You have 14 days to cancel the airtime part of the contract.
#15
Cold lol it doesn't surprise me on here
1 Like #16
dwl99
I've just had a chat session, the £216 deal doesn't exist, just the £245.99 one. You have 14 days to cancel the airtime part of the contract.

I stopped reading after you typed that ;)
#17
oos now anyway
#18
*confused* at what point do u cancel and how?
new to this refresh thing is there any links on how does one go about achieving a successful cancellation and highlighting any potential pitfalls

cheers
#19
Great deal. I've been checking for this every day for a while and spotted it tonight. Ordered it, came on here to post it and by then it was already posted three times and OOS.
#20
Great deal. Just paid off my £216 and cancelled airtime.

Very easy. Thanks for posting. Glad I got in in time. :)
#21
Thanks guys for this. I got my note 3 on Monday. Brand spanking new. There still bits of the sticky plastic left on the phone. Got o2 to unlock it for free then paid 215 for the handset and they asked me if I wanted to keep the contract I said no, and 15 mins later sim disconnected. Hassle. Free, brand new note 3 for 215 unlocked. Can't beat that. Oh and comes with a 12 months warranty from o2.
#22
Comment
blank0502
Thanks guys for this. I got my note 3 on Monday. Brand spanking new. There still bits of the sticky plastic left on the phone. Got o2 to unlock it for free then paid 215 for the handset and they asked me if I wanted to keep the contract I said no, and 15 mins later sim disconnected. Hassle. Free, brand new note 3 for 215 unlocked. Can't beat that. Oh and comes with a 12 months warranty from o2.



Comment
blank0502
Thanks guys for this. I got my note 3 on Monday. Brand spanking new. There still bits of the sticky plastic left on the phone. Got o2 to unlock it for free then paid 215 for the handset and they asked me if I wanted to keep the contract I said no, and 15 mins later sim disconnected. Hassle. Free, brand new note 3 for 215 unlocked. Can't beat that. Oh and comes with a 12 months warranty from o2.



Damn! I really wanted this deal but I keep missing it. Always out of stock when I check.

Any chance you would sell or swap?

I bought the LG G3 on the refresh deal last week and received it yesterday.

Brilliant phone with a gorgeous screen and great camera. Most reviews seem to agree it's better than the Note 3 (just) but for some reason I just miss my old Note.

What do you say? :)
#23
Question

How can I get it unlocked from O2, without putting the accompanying sim in it.

I don't want to open/activate the sim.

Thanks,

Libertas
#24
Has anyones phone updated this morning again. What software version is everyone on today?
1 Like #25
Just as a warning to everyone.....

I took out the refresh deal back in Late August for 2 x HTC one M8's. I paid the contract off the day after they were received, confirmed by email and over the phone all was done and dusted..... until a month later when I started getting bills sent through.

Initially I thought this was just a clerical error and again had them confirm I owed nothing over the telephone to customer services, and in writing.

The bills kept coming, I kept contacting customer services, who confirmed several times that I owed nothing, contract had been paid. I got this again from them in writing. The letters soon turned into final demands, despite proving on several occasions that I had owed nothing.

I escalated the matter to their specialized complaints dept who were equally as unhelpful. They claimed they couldn't see that I had any accounts with them, despite me sending the PDFs which 02 had automatically sent when I signed up for refresh.

This went on and on and on for months. Finally I noticed in early February 2015 that they had left a non payment mark on my credit file for each month since the refresh was taken out.

Despite proving to 02 on several occasions that I had paid in full, they kept sending letters, with customer services claiming they knew nothing about it.

While this went on - I was refused a balance transfer on a credit card, and also ran into trouble while arranging a new mortgage, all because of 02's sheer incompetence at every level.

Eventually I had to make a complaint to the Communications Ombudsman in order to get heard. I also managed somehow to speak to someone who had a brain cell in their credit referral department who rectified the issue within 24 hours. They also admitted that the customer service team were hopeless and apologized on their behalf.

This morning I had a call from the Ombudsman. 02 are in the process of writing a groveling apology admitting the error, and apologizing for falling well short on their customer service standards. They have also paid me compensation (which I will not go into on here) for all of the aggravation caused by their error.

Yes - refresh plans are simple and easy
Yes - people do this all the time without any hassle
Yes - it is straightforward

BUT - if 02 get this wrong, and reading these forums, they do quite often, you are going to be in for a serious amount of hassle trying to sort their mess out.
My first call & email to them was end of August 2014. The problem wont be fully resolved until end of March 2015 when they make me good and close the case out.
For almost 5 months I have emailed then 3 times a day, called 6-7 times a week and also written around 30 plus letters for them. It took escalation to the ombudsman to get something done.

We are all guilty in here of chasing a deal - and fair enough not every one will have this issue - but please, please ask yourself if its worth it because I for one wont ever bother with anything like this again - it was not worth it.

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