Samsung S8300 Tocco Ultra (Red or Blue) - now FREE with 17 months' half-price line rental on a 24 month o2 contract: 600 mins, unlimited texts, £16.15/month @ e2save - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit
**CHECK OUT MY GUIDE TO CASHBACK CONTRACTS, POSTED IN THE COMMENTS**

e2save.com, a subsidary of popular high street retailer "The Carphone Warehouse", have the Samsung S8300 Tocco Ultra in RED or BLUE for free on an o2 contract with 17 months' half-price line rental (usually £25) on an 24 month contract! So for an average of £16.15 per month (after cashback), you get the Samsung S8300 Tocco Ultra (for free), 24 months line rental (after which you may cancel the contract), 600 any time, any network minutes per month and unlimited text messages per month. This is a reduction of £212.50 off the usual network cost for the line rental.

The Samsung Tocco Ultra mobile phone is everything you could want from a mobile phone slim, stylish, modern and packed with all the latest technology and features! With the option to either use the 2.8 inch AMOLED touchscreen or the sleek slide-out keypad, accessibility is not an issue! The Samsing Tocco Ultra features an 8.0-megapixel camera with stunning features such as automatic focus, auto smile shot and a geotagging function. Browse the internet effortlessly on the move with high speed HSDPA connectivity, or share multimedia via Bluetooth. At only 12.7mm thick, the Samsung Tocco Ultra is compact, lightweight and fashionable.

This offer works by cashback which you claim from e2save at specified intervals. You have a massively generous 60 days to send the claim. You must have paid each bill in its entirety, so please only use this deal if you can afford to pay the bills on time and remember to keep on top of the cashback. Use recorded delivery when sending the claims, or better still - special delivery with consequential loss cover. e2save.com is a subsidary of The Carphone Warehouse group, and are fairly reliable when it comes to cashback.

**Remember to decline/cancel the insurance that they try to give you as it can be very expensive!!**

See the first comment for my advice on how to succeed with a cashback contract and it'll be plain sailing for you!!
More From e2save:

All Comments

(39) Jump to unreadPost a comment
Comments/page:
#1
[center][size=6]The Samsung S8300 Tocco Ultra @ e2save.com[/size]
[size=5]24 months contract with 17 months half price, generous minutes and UNLIMITED texts![/size]

http://img171.imageshack.us/img171/4360/samsungtoccoultraeditio.jpg

[size=4]Plus an easy 60 days to make your claim![/size][/center]
#2
[SIZE=5]This guide may make the whole thing seem really daunting. It’s not. This guide is just very thorough - it’s been written like this in order to give you the most help possible with your purchase.[/SIZE]

Cashback contracts are very common, and a very good way of getting a cheap mobile contract. They begin at £0 - that’s right, totally free for the total contract term and you even get a free phone (although these deals are less common at the moment). So what’s the catch? It seems that people are becoming more aware to the risks involved. We hear a lot of people not receiving cashback or having problems. A lot of the time this is due to the stringent terms and conditions which the companies enforce, which consumers do not follow correctly and subsequently lose their caashback. Here are a few tips which will help you to succeed with your cashback…

First of all, it’s nice to know how cashback works. It all varies, but it generally works like this. The network set their commissions each month. They pay an amount to the retailer for each connection on each tariff. The retailer can then offer this commission to you in the form of a free phone and/or cashback. You pay the full amount to the network who send you bills. You then send specified bills to the retailer at specified times who will send you a cheque for the cashback, returning the correct amount of money to you. The amount the retailer gives you depends on the commission they receive for that tariff. The zero-cost line rental offers can work in a number of ways. Either the network gives the retailers more commission than the tariff in the hopes that you’ll make lots of calls and texts and earn them more money and stay with them after the contract is up or the retailer relies on some people forgetting to claim or not follow their T&Cs. Keep your eye on the ball and you will beat them at their own game quite easily…

[B]Who to Contact[/B]

There’s two (or three) parties involved. These are the mobile network , the mobile retailer and the cashback site you have purchased through. It’s important you contact the correct one with your questions and complaints.

Network

e.g. o2, Orange, T-Mobile, Virgin Mobile, Vodafone, etc.
This is the company you pay the money to. They also send you the bills. Their job is to provide you with the minutes and text messages you use to keep in touch with your friends, family and colleagues.
The network has nothing to do with your cashback. Although if the retailer has performed against the network’s code of practice you can complain about them to the network. This requires a lot of logs and evidence.
From this summer, there will be hopefully new rules enforced by OFCOM which will require networks to be more responsible for cashback deals which have gone wrong.

Retailer

e.g. Carphone Warehouse, e2save, Phones4U, Mobiles2YourDoor, OneStopPhoneShop, etc.
This company sells phones and contracts for the network. They will be the people you have bought the phone off.
This company provides you with the cashback. All cashback claim queries should be sent to your retailer.

Cashback Site

e.g. QuidCo, TopCashBack, Rpoints, etc.
This is confusing. This company has nothing to do with your cashback claim. They simply give you a small amount of money to purchase via their website. This does not need to be claimed for. Queries regarding cashback claims should not go to these websites. Similarly, queries regarding the status of your cashback via these websites shouldn’t go to the retailer!

[B]How to succeed…[/B]

Be sure

Read the terms and conditions carefully. They outline EXACTLY what you need to do to claim your cashback. Print off a couple of copies if possible and keep them safe. If anything is unclear to you, ask here or ask the company’s customer services department.
Read the terms and conditions again. It sounds silly, but you really must read them over and over again!! Read through them until you remember it all clearly and understand the terms fully. If you don’t follow the terms correctly then it will cost you literally hundreds of pounds and only you will be to blame.

Make sure you have everything you need. If the terms and conditions say you need cashback claim vouchers then make sure you have received them. Most companies only give you 7 or 14 days to request missing vouchers, and they’ll regularly allow them to go “missing” where possible. Also, some companies require you have a receipt or dispatch note to send in or a copy of it with each claim. Check this in the terms and conditions and if you need one make sure you have it. If anything is missing don’t hesitate to get in touch with the company!

Don’t assume ANYTHING. If you aren’t sure, talk to the customer services of the RETAILER you are dealing with. If you are still unsure, feel free to ask questions on HotUKDeals and someone will help you!

Ask the customer service team lots of questions. Emails can often be more useful than telephone calls where urgent responses aren’t needed because you can keep a record of what has been said. Don’t be scared to ask lots of thorough questions.

Complicated Terms

Check the retailer terms and conditions to check if bills to be sent out are outlined by bill number, month number or number of days of connection. If you are unsure then contact the retailer to clarify or ask on HotUKDeals where someone will help you.

Stay Organised

Read the T&Cs carefully and work out EXACLTY which bills you need to send off . Ensure you understand any differences between the number of the bill, the month of the bill, or the number of days after connection.

Remind yourself. Set reminders. Lots of them. Write it in your diary. Add it to your phone’s reminder system. Stick post-it notes everywhere. Add reminders in your email program. Sign up to a reminder service such as www.memotome.com who will send you emails at the necessary time. Whatever it takes.

Keep it all safe. Put all of your documentation, including bills, vouchers, printed terms and conditions, copies of any written communication with the company, etc all together and in a safe place. Don’t forget where they are or allow it all to get spread around the house! I can’t stress how important this is as you WILL need it later.

Send the bills as soon as you get all of the ones which you need. Don’t leave it until the last minute. When you have everything you need to send your claim, do it THAT DAY!!

Fill in the provided vouchers carefully and correctly (if your claim requires vouchers).

Print out a cashback date schedule. Use the T&Cs to make a table of when you need to claim your cashbacks. Something like THIS: Click Here. Make it as colourful and personalised as you like and stick it somewhere obvious where you will remember it. Maybe add more detailed and fool-proof instructions for yourself to this.
#3
[B]Precautions You Can Take to make sure you will receive your cashback[/B]

Photocopy everything you send. You will usually have to send the originals (check the terms and conditions as some retailers do accept photocopies), but keep a hard copy of anything you send including bills, letters, emails and anything else you may send the retailer. You can refer back to this if they ever make a fuss.

Send claims recorded delivery at a minimum. This is VITAL. Send all claims by signed-for recorded delivery, or special delivery where possible. That way the retailer can’t pretend that they lost your claim because you can prove it wasn’t received. Some retailers such as OneStopPhoneShop will accept a recorded delivery number as proof of postage for missing claims. Don’t lose the slip you get from the post office for this.

If it is at all possible then send claims via Royal Mail Special Delivery with consequential loss cover. This insures the item, meaning that if it’s lost by the Royal Mail then they will have to pay the amount that you have lost as a consequence (the cashback). The consequential loss cover is important. If you don’t have this then you’re only covered for a few pieces of paper.Click here to learn more about The Royal Mail’s Consequential Loss Cover.

Do not send multiple claims together. Most retailers will ignore one of the claims if more than one claim is sent in the same envelope. Don’t try and save on the postage. Send them separately.

Pay all bills on time. Don’t leave any outstanding bill payments for the next month. Some retailers may see this as grounds to reject your claim.
Do not change your tariff. Some retailers have rules allowing you to change your tariff after a particular amount of time, however even if this is allowed it can only ever complicate matters. It’s best to stick on your original tariff for the duration of your contract.

Do not change the name of the account holder. It is important that the account holder name on the bill stays the same as the name the retailer has on record.

Do not change the direct debit details. Again, the direct debit details shouldn’t be changed or your claim may be rejected.

Try not to change the address on the account. Obviously, this cannot always be avoided but it is VITAL that you get in touch with the retailer’s customer service team before changing any details with the network.

It doesn’t matter if you make lots of calls or no calls. The retailer will rarely be bothered, and neither will the network. As long as the network are getting their payments and the retailer get their commission then it doesn’t bother them.

[B]Getting a contract with the intention of selling the phone on[/B]

It’s important to remember that you pay the full amount to the network each month. It is almost impossible to sell a phone on for the amount of the contract, so you are relying on the cashback. It is upto you to decide whether this risk is worthwhile. Obviously, the more contracts you have the more difficult it is to manage them. Defaulting on paying the network for your mobile bill can and will affect your credit rating.

[SIZE=4][B]It’s not impossible to claim cashback. It’s very possible. Just make sure you do it all correctly and follow the Terms and Conditions to the letter and you will be perfectly fine.[/B][/SIZE]
banned#4
link is to a 24 month contract?
#5
dimebars
link is to a 24 month contract?


and?
#6
"e2save.con is a subsidary of The Carphone Warehouse group, and are fairly reliable when it comes to cashback."

One thing is right about that comment, the other thing is wrong. I'll let you decide which is which!
banned#7
I bought a Blackberry after I read about it on this site. It was not working and I sent it back. I received it back quickly, BUT IT WAS STILL NOT WORKING. When I was trying to activate my top up card, an operative was very rude and he said that the money had already been taken out of my account and I just could not stop the payment. He even phoned me back to taunt me when I used an idiomatic expression!

Now, I am MINUS the phone, MINUS my £89. Will they get their act together though someone did promise a refund!

Waiiiiting!

Before I bought it, some guy pointed out the nastiness of their staff when the the staff referred him to read the small print that some accessories were not guaranteed. I thought, 'Yeh, you were the unlucky one!'

And I got the STING!:x:x:w00t:
#8
isnt the Dolphin £30 (24mths) with £10 discount cheaper and works out to be = £14.17 PM

same mins, same txts, same lenght
#9
Benjimoron
and?


I thought 12 months was a long time for a contract and to wait untill you can get a new phone. :-D
#10
Also Quidco pays £40 cashback, if you manage to get it.

Cold from me, contract is too long, and not heard all good things about e2save paying out.
#11
^^agree iv never heard positive feedback about e2save paying out either. if your willing to buy from a CPW company, try mobiles.co.uk ;)

have always payed out and deals are better than the CPW site
#12
http://www.mobiles.co.uk/samsung-tocco-ultra-edition.html

Better deal at Mobiles.co.uk and same contract :D they're also part of the CPW
#13
have you taken £40 quidco into account
#14
there's £40 quidco on mobile.co.uk orders too

and btw cold from me
banned#15
Benjimoron
and?


the original title made reference to an 18 month contract - now been edited to 24 months

clown
#16
Winge winge winge... how many people winge about e2save not paying cashback yada yada....

I have had loads of cashback contracts with e2save and ALL of them have paid out fine..... if e2save don't payout a) the person trying to claim is an idiot and has done something wrong (or not done something right), or b) see point a.......

If for whatever reason e2save have wrongly withheld cashback (0.001% of contracts) then you take them to small claims and get all the money back.

Its not hard really is it. (although i'm sure people will pop up all over now claiming "well I did everything right and they didn't pay out")

EDIT

Forgot to add, despite all of the above I am voting this cold because it is a 24 month contract. This may well be the cheapest you can get this particular phone, but 24 months is just way too long.
#17
Sh**, I just signed onto a loyalty deal before as it was coming to an end of contract. This phone, 18 Month, O2, 275min, 200text @ £19.58pm. What should I do?
#18
Really liked the look of this phone, until I found out it doesn't have built in wi-fi. Shame as it ticks all the other boxes.
#19
morpheus
Winge winge winge... how many people winge about e2save not paying cashback yada yada....

I have had loads of cashback contracts with e2save and ALL of them have paid out fine..... if e2save don't payout a) the person trying to claim is an idiot and has done something wrong (or not done something right), or b) see point a........


I'm not an idiot thanks, which is why when I complained to Charles Dunstone's office they coughed up my cashback, eventually!
#20
duckmagicuk2
So for an average of £16.15 per month (after cashback)
So you're not allowed to advertise a deal with the price after Quidco etc cashback and yet it's OK to headline the price of something after the far more dodgy mobile phone redemption cashback? :?
#21
pibpob
So you're not allowed to advertise a deal with the price after Quidco etc cashback and yet it's OK to headline the price of something after the far more dodgy mobile phone redemption cashback? :?


Very good point and kind of ironic these deals are posted on here, I must admit myself I am tempted to go for one of these redemption cashback deals myself, but should they really be posted on HUKD as "deals" perhaps more as a tip in miscellaneous that done right with a bit of work on your part you can end up with a phone for a reasonable price.
#22
2 years? 2 Long
#23
Benjimoron
I'm not an idiot thanks, which is why when I complained to Charles Dunstone's office they coughed up my cashback, eventually!


For what reason did they withhold the cashback?
#24
morpheus
For what reason did they withhold the cashback?


The reason I was given was that a previous claim was not completed (I was still waiting for it and was onto my third claim, and yes the one I was waiting for arrived on time as confirmed by RM, special delivery). I have done cashback claims for years so I certainly know how to do them. The first claim with them was fine, the second wasn't (no reason given), the third wasn't (because the 2nd one wasn't done apparently!).
#25
Benjimoron
The reason I was given was that a previous claim was not completed (I was still waiting for it and was onto my third claim, and yes the one I was waiting for arrived on time as confirmed by RM, special delivery). I have done cashback claims for years so I certainly know how to do them. The first claim with them was fine, the second wasn't (no reason given), the third wasn't (because the 2nd one wasn't done apparently!).


Fair enough mate, if you had photocopies of the second claim to prove everything was filled in correct, and you had special delivery proof to prove it got there in time then sounds like they have withheld the cashback without a good reason, in which case my comments about not doing it properly don't apply to you.
#26
morpheus
Fair enough mate, if you had photocopies of the second claim to prove everything was filled in correct, and you had special delivery proof to prove it got there in time then sounds like they have withheld the cashback without a good reason, in which case my comments about not doing it properly don't apply to you.


Over the years I'd read all the stories about people not receiving the cashback and I assumed that they hadn't done it properly, then it happened to me so maybe there is a genuine problem where they don't pay out when they should.
#27
Just in case anyone isn't aware: Special Delivery without the consequential insurance is a waste of money as it will only reimburse you for the direct value of what you send, i.e. a few sheets of paper. You might as well use recorded delivery which is less than £1 and is just as effective at preventing the cashback company claiming they haven't received it. The only disadvantage is no guarantee of delivery so don't do it unless you have plenty of time to re-send if it doesn't get signed for.

I bet the consequential insurance on special delivery is a pig to claim, too.
#28
willww;6318574
Sh**, I just signed onto a loyalty deal before as it was coming to an end of contract. This phone, 18 Month, O2, 275min, 200text @ £19.58pm. What should I do?

If you can live without the extra minutes and unlimited texts then;
If you go with e2save, rather thanyour existing 18 monthcontract you'd be saving roughly £3 x 18 = £54. (I know that e2save is 24 months)
There are usually 5 cashback claims in total and using Special Delivery will cost about £21 in total.
You are saving £33 over 18 months. Is it really worth the hassle of keeping on top of your cashback claims? :)
#29
pibpob
Just in case anyone isn't aware: Special Delivery without the consequential insurance is a waste of money as it will only reimburse you for the direct value of what you send, i.e. a few sheets of paper. You might as well use recorded delivery which is less than £1 and is just as effective at preventing the cashback company claiming they haven't received it. The only disadvantage is no guarantee of delivery so don't do it unless you have plenty of time to re-send if it doesn't get signed for.

I bet the consequential insurance on special delivery is a pig to claim, too.


Good point about the consequential loss insurance, something that I use everytime just in case.

I've never had to use it but as far as I'm aware you have to claim within 7 days if you need to so make sure to check if it's arrived and claim ASAP if needed.


5 x SD+CL = About £30
#30
Benjimoron
Over the years I'd read all the stories about people not receiving the cashback and I assumed that they hadn't done it properly, then it happened to me so maybe there is a genuine problem where they don't pay out when they should.


I wouldn't say so mate. The number of people who have claims refused without a valid reason is very, very small.

Most people are idiots who don't realise they have done something wrong, or know they have done it wrong but just won't admit it.
#31
pibpob;6321167
Just in case anyone isn't aware: Special Delivery without the consequential insurance is a waste of money as it will only reimburse you for the direct value of what you send, i.e. a few sheets of paper. You might as well use recorded delivery which is less than £1 and is just as effective at preventing the cashback company claiming they haven't received it. The only disadvantage is no guarantee of delivery so don't do it unless you have plenty of time to re-send if it doesn't get signed for.

I bet the consequential insurance on special delivery is a pig to claim, too.

Exactly pp,
In all the years that I've been doing these phone cashbacks x 4 at a time for all the family, I have only used 'recorded, signed for' to claim.
I have only ever used CW subsidiaries, e2save & the phone spot and have had all claims honoured. :)
Only thing that annoyed me was they stopped sending text confirmations of receiving your claims about 3 years ago but I just switched to the P.O. tracker instead.
#32
willww;6318574
Sh**, I just signed onto a loyalty deal before as it was coming to an end of contract. This phone, 18 Month, O2, 275min, 200text @ £19.58pm. What should I do?

If you can live without the extra minutes and unlimited texts then;
If you go with e2save, rather thanyour existing 18 monthcontract you'd be saving roughly £3 x 18 = £54. (I know that e2save is 24 months)
There are usually 5 cashback claims in total and using Special Delivery will cost about £21 in total.
You are saving £33 over 18 months. Is it really worth the hassle of keeping on top of your cashback claims? :)
#33
I hate this type of deal.
If they can offer you halfprice line rental then why not give it with each bill they must con so many people because a lot of people are forgetul or lazy and forget to send back the correct bills there for they make their money from you getting a higher priced contract than you wanted to pay.

Its like saying send in your 13th bill on the last wednesday of the month as long as the thursaday after is in the same canlendar month but not if it's a full moon but not if you are male or female or you know someone who is, then and only then we'll give you back the amount you paid on your first bill and give you £200 bonus if your not a member of Facebook.
WOW what a deal.
Do you think I'm being a bit picky hhhhhmmmmmmm.
#34
anglo
If you can live without the extra minutes and unlimited texts then;
If you go with e2save, rather thanyour existing 18 monthcontract you'd be saving roughly £3 x 18 = £54. (I know that e2save is 24 months)
There are usually 5 cashback claims in total and using Special Delivery will cost about £21 in total.
You are saving £33 over 18 months. Is it really worth the hassle of keeping on top of your cashback claims? :)

Thanks for the reply. But the mobiles.co.uk offer has autocashback too which makes it exactly the same amount line rental as what I got (19.58). But with 600 min but 24 months, also not forgetting £40 quidco. There is also a voucher for a free BT headset as well I think. I think I'll call them up and discuss.
#35
morpheus;6321614
The number of people who have claims refused without a valid reason is very, very small.
Have you any proof of that? How many people don't send by a signed-for method and the company "didn't receive" their claims? Yes, they are silly to do so but that doesn't make it a valid reason, it's a dirty trick by the company.

And claims delayed is quite a different matter. For instance, I had to threaten legal action to get a cashback payment sent. Now, if I hadn't followed the correct procedure, would that threat have bothered them? QED. A colleague using the same company (CoolNewMobile) was at a different point in the cycle and unfortunately the company went bust. No more claims, and the phone contract had to be completed. Had I not threatened legal action I'd have lost my last claim too.

On the other hand...

wizard1;6322241
I hate this type of deal.
If they can offer you halfprice line rental then why not give it with each bill they must con so many people because a lot of people are forgetul or lazy and forget to send back the correct bills there for they make their money from you getting a higher priced contract than you wanted to pay.
The whole point is that they can't offer half price line rental unless it is subsidised by the lazy and forgetful!
#36
willww;6324173
Thanks for the reply. But the mobiles.co.uk offer has autocashback too which makes it exactly the same amount line rental as what I got (19.58). But with 600 min but 24 months, also not forgetting £40 quidco. There is also a voucher for a free BT headset as well I think. I think I'll call them up and discuss.

Lucky you as e2save & thephonespot don't seem to do autocashback any more. Used to love getting a £100+ up front after about 4 to 6 weeks when I first started using cashback deals. It made you feel a bit more confident about the rest of the deal being honoured. :thumbsup:
Could calling them up to 'discuss' potentially cause problems in future with your quidco deal in that they could claim you instigated the deal offline? Unless of course your name when calling them on the phone is A. N. Other.
#37
anglo
Lucky you as e2save & thephonespot don't seem to do autocashback any more. Used to love getting a £100+ up front after about 4 to 6 weeks when I first started using cashback deals. It made you feel a bit more confident about the rest of the deal being honoured. :thumbsup:
Could calling them up to 'discuss' potentially cause problems in future with your quidco deal in that they could claim you instigated the deal offline? Unless of course your name when calling them on the phone is A. N. Other.


Who is it that is shown in your avitar?Iknow that face but can,t put a name to it.Is he a football manager?Won't sleep tonight if i don't find out.
#38
RichLeck;6335626
Who is it that is shown in your avitar?Iknow that face but can,t put a name to it.Is he a football manager?Won't sleep tonight if i don't find out.

The late great Jock Stein, former Celtic & Scotland manager. :thumbsup:
#39
good offer although long contract

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Top of Page
Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!