Santander is one of the UK’s largest banking chains, offering financial services to millions of British customers. They offer help with everything from savings accounts and mortgages to money exchange and business loans. Santander also offer plenty of promotional deals and all of the most recent can be found on their HotUKDeals listings. read more
Help to Buy: ISA is an account aimed to help you save for your first home. The Help to Buy: ISA is a tax-free savings account in which you can make regular deposits of up to £200 a month. You will rec…
for existing Santander customers who use online banking, if you log into your online banking account you will see on the side that you can sign up to new cashback offers that you choose from a list (y…
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Santander’s online banking site provides a wide range of services, including:
Current Accounts – Including accounts with cashback on household bills, Everyday accounts with no monthly fees and a Visa card, Choice Current Accounts with no unarranged overdraft charges, no frills Basic accounts and Mini accounts tailored to younger savers.
Credit Cards – Featuring the popular 123 Credit Card that delivers cashback on everyday spending via the bank's Retailer Offers scheme, as well as 0% interest for almost two years. There are also Santander Cards with no monthly fees that offer cashback on shopping. Santander have also introduced contactless credit cards to a number of their accounts to make life easier for customers.
Insurance – Includes packages for home, car, travel and life insurance. Travel insurance is underwritten by ACE European Group, Life and Home insurance by Aviva and Car insurance by BISL.
Loans – Includes car purchase loans, home loans for DIY projects, debt consolidation services, loans for special occasions like weddings and miscellaneous loans for other purposes. This also includes business loans.
Mortgages – Services for home buyers, with special sections for first time buyers, and existing customers.
Cash, ISAs and Savings – Includes tax efficient accounts and Junior ISAs, as well as long-term savings accounts that are accessible via mobile and online banking.
Investments – The Santander Investment Hub provides financial advice for personal customers who want to find ways to put their money to work.
Business Services – Includes loans, current accounts, store cards and business cards, insurance and general business support. There are also specialist services for charities seeking financial assistance.
Using the Santander Online Bank
Customers do not need to visit a high street branch to apply for Santander’s banking services. You can also apply online for the majority of the company’s accounts and insurance products. Before you can apply for an account, you need to confirm that you have read the applicable terms and conditions. If you are not yet a Santander customer, you also need to fill in a few membership details and provide your financial details before an account can be set up.
Online banking is available to all Santander account holders. It allows customers to check their balances, make payments, set up alerts, print out statements, change security details, request assistance and configure their account for using it abroad. It’s also handy if you lose your card, as it includes quick cancellation and replacement options.
How to Sign Up for Mobile Banking
Santander’s Loyalty Scheme
Santander.co.uk operates a scheme called Santander Select, which offers a range of benefits to regular customers. Select members have access to dedicated Select Managers in most branches, 24 hour customer support, mobile banking and special members-only deals. However, the 123 Account also provides plenty of membership benefits, including generous cashback offers at high street stores.
Switching to a Santander Bank Account
Santander offers a number of benefits for customers who switch to their services from other banks. Making the change can be completed in as little as one week, including all of your direct debits and your salary payments. In fact, Santander will make sure that any payments are redirected into your new account for as long as 36 months after you switch. Many customers also qualify for a 4-month fee free unarranged overdraft.
Cancelling a Santander Account
Closing a Santander account should be simple:
If you are unhappy with the service provided or wish to move all of your funds elsewhere, just visit your nearest Santander branch and request a meeting with an advisor.
They will talk you through any alternative packages that are more suitable for your needs or close the account if necessary.
Santander also make it easy to cancel direct debits. If you want to stop money leaving your account, visit a Santander branch before 8pm on the day before the money is due to be withdrawn (2pm on Saturdays). This will ensure that the bank can process your request in time.
Santander’s Social Media Presence
If you wish to stay informed about any new financial products on offer from Santander or information about special deals for customers, you can follow them on the following social media platforms:
With the mobile app you can instantly see all of your accounts with their totals and cashflows, making it easy to manage your finances on the move.
You can also use the app to access special Retailer Offers that are only available to Santander customers. Under these deals, customers earn cashback when they shop at certain high street retailers using Santander cards.
To activate Retailer Offers, head to the mobile app and choose the Retailer Offers section. Here, you can choose which retailers you want to link to your account (there’s no limit, so choose as many as you like). Then just shop as normal at your chosen retailers. At the end of the month your Santander account will be topped up with the cashback you have earned.
Santander Spendlytics App
If you have an enquiry about the financial products on offer from Santander, or you have a customer complaint, getting in touch is simple.
There are three contact numbers for current accounts:
0800 0686069 (for 1|2|3, Everyday, Choice or Basic Current Accounts)
0800 0304154 (for Student or Mini Current Accounts)
0800 0304154 (for Graduate, Post-Graduate of Mini Accounts in Trust)
All lines are available 8am -9pm, Monday to Friday, and 8am-4pm on Saturdays.
If you lose your card, you can call Santander on 0800 9123123, which is available 24 hours a day, 7 days a week.
You can also get through to Santander via e-mail by using the contact tools on your Santander Account. If you have a complaint, why not write to the UK head office? You can reach Santander at:
Santander UK PLC
PO Box 1125,
Bradford, BD1 9PG
However, if you have a relatively simple query about the various cards and accounts offered by Santander or mobile banking, the FAQ section on their website will have all of the information you require.
Santander is a massive presence on the UK high street and now has an easy to use online and mobile banking service as well. They regularly offer exclusive retail discounts to customers and incentives to switch, and all of the most recent deals are featured at the Santander HotUKDeals pages.