Operating in 26 countries worldwide and with over 425 million subscribers, UK-based telecommunications company Vodafone is now the world's second-largest mobile provider (after China Mobile). At HotUKDeals, we collect all the best discounts and offers on Vodafone products and services all in one place. read more
Vodafone have a pretty great offer going on the Huawei P9 In the Newly Released Red Colour exclusive to Vodafone. This also Includes the W1 Classic SmartWatch Worth approx £179.99 At least via Amazon/…
Broadly speaking, Vodafone and their online presence at www.vodafone.co.uk divides its services into two main strands, Personal Services, and Business Services. This guide will focus on the Personal Services strand of the company, which can be then further subdivided into the following categories:
Phones – Vodafone sells a range of Apple iPhones and Samsung smartphones. Customers can tailor their phone service either with monthly packages or pay as you go.
Bundles and SIMs – Choose just the right amount of minutes, text messages, and data for you. You can also buy SIM cards only, if you already have a phone, as well as looking at some of the “Freebie“ options by earning Reward points.
iPad and tablets – Vodafone sells iPads on a Pay Monthly basis and a range of other tablets from well-known brands including Vodafone, Samsung, Sony, Huawei on a Pay Monthly or Pay As You Go basis. There is also a range of nearly new tablets, as well as Mobile Wi-Fi and data dongles to keep you connected on the move.
Broadband services – Vodafone also supplies home Wi-Fi services with several interesting features including a mobile app which can control your router, Family Time - where you can set up a network for your family and control its access, and the Boost feature - which can give you faster Wi-Fi speeds for up to eight hours at a time.
Accessories – You can find a whole host of accessories for your phone at Vodafone such as chargers, headphones, cameras and memory cards.
Music, TV and Sports – You can also buy subscriptions for your device , such as Spotify Premium, NOW TV and Sky Sports Mobile TV for your entertainment on the move.
Deals from Vodafone
You can find the best deals that Vodafone is currently offering at their Latest Offers section in their online shop. Vodafone usually participates in major annual shopping events such as Black Friday and Cyber Monday, so if you're considering choosing one of their products but want to take advantage of money-saving opportunities, it's probably worth waiting until late November to do so.
Ordering Products Online from Vodafone
To order products and services from Vodafone via their online shop, you need to register an account first using your name, e-mail address, and contact number. It's not possible to order as a guest. If you're buying a monthly bundle, you'll also need to give some information in order for a quick credit check to be carried out.
Payment Methods at Vodafone.co.uk
Once the registration process is complete, the shopping experience is simple. Just add your bundle to your basket and go to the checkout. For one-off payments, all major credit and debit cards are accepted. If you're buying a monthly bundle, the preferred method of payment is via Direct Debit. Vodafone will set this up for all new customers, and the money will be debited from your account at the same time every month.
If you don't want to create a Direct Debit, there are alternative methods, such as simply going online, or to your nearest Vodafone store and paying the bill there. Full details on payment methods can be found on Vodafone´s website.
Delivery at Vodafone
If you've ordered a new phone from Vodafone, there are two ways in which you can get it. Firstly, it can be collected from a Vodafone Store close to you. After your order, you'll be shown which local stores have your phone in stock. It can then be collected two hours after you placed the order and the in-store staff will even set it up for you.
You can also receive your new phone by post using standard or premium delivery, the costs vary. The address must be the same as the one registered to your account in the online shop.
Rewards Points at Vodafone
Vodafone operates a Reward Points system for their Pay As You Go customers, whereby 10% of your TopUp can be redeemed in points. Collect these points and they can be used for a host of things such as speakers, power banks, gift cards or TopUp credit.
Vodafone Returns & Refunds Policy
If you change your mind or if your phone is faulty, it can be returned for a full refund within the first thirty days after purchase. If you bought your phone in a Vodafone store, simply take the product back to the store that it was bought from. If you ordered online or via telephone, then the best option is to call the customer service team and discuss return options. The team will send you a returns box in the post. From your Vodafone mobile, simply call 191, or from a landline, it's 03333 040191. The return usually has to be processed within 14 days after the purchase.
Vodafone Social Media, and Apps
You can keep up to date on the latest news, deals and offers from Vodafone by following them on any of their various social media channels.