Simply Games is a leading online retailer of computer and console games, gaming systems and accessories. Since being founded, the firm has won several MCV awards as the best independent online retailer and has attracted a five star (excellent) Trustpilot rating. All of the firm’s products are listed and sold via their online shop at www.simplygames.com.
Product Categories Featured at the Simply Games Online Store Include:
Additionally, SimplyGames provides a console recycling service. If you wish to dispose of an old console in an environmentally sustainable way while purchasing a new system, contact the Customer Services Team and they can advise about how to do so.
The product selection at Simply Games features a wide range of leading electronic entertainment brands, including:
Grand Theft Auto V (GTA 5) at Simplygames.com
All shoppers at simplygames.com need to register for an account with the company before they can checkout. To register, you only need to provide an email address, some billing information and a password, and you will soon be able to confirm your purchase.
When you become a member, you can choose to allow Simply Games to provide you with updates about new releases and deals. On your account page, you can also keep track of pre-orders, to see when they become available. On the same page, you can also track current orders and manage multiple delivery addresses.
Simply Games regularly offers discounts via its online store. All of the latest discounts can be found by entering the Simply Games deals section. This should bring up a list of bargains on individual gaming titles, consoles and accessories.
Look out for a spike in their discounts over Black Friday weekend in November. That’s when electronics retailers tend to start their seasonal sales, and big reductions have become routine.
Simply games accepts the following payment methods: VISA, Mastercard, Maestro, VISA Electron, Solo, PayPal and PayPal Credit.
PayPal Credit allows Simply Games customers to spread the cost of their purchases over a longer time period.
All transactions are protected by Comodo Secure, ensuring that customers’ personal information is shielded throughout the purchasing process.
Simply Games offers a rapid despatch policy. If you place an order before 15:30, it will be despatched the same day (Monday to Friday only). If you place an order after 15:30 on Fridays, it will be despatched on Monday morning.
Standard orders are sent via Royal Mail First Class Delivery. They should arrive between 1 and 3 working days after the order is placed.
Customers can also choose Courier/Express Delivery. In this case they will arrive the next working day via DPD, who will contact you before delivering. A tracking number will be provided. If the courier does not arrive within 2 working days, Simply Games advise that you should contact them directly.
If you wish to return or exchange your product, Simply Games allows you to do so without any problems. You can return items within 8 days of receipt, providing that they have not been opened or damaged in any way.
If you do receive a damaged item, Simply Games have to be contacted within 24 hours of receiving the order. Simply Games offer full refunds, but do not pay the shipping charges of customers.
When you receive a product from Simply Games, you should receive information about where to return your product to. Retain all information supplied with the original package and use the address supplied by the Customer Service Team.
Customers can also connect with Simply Games via a number of social media channels. These channels are also a great way to keep track of the latest gaming releases and deals.
If you have a simple customer service query, you can email the Simply Games customer service team at [email protected] or you can give them a call via 0845 0349646 (9:00-17:00 Monday to Friday, not available on Bank Holidays).
You can write to the company here:
You can also find plenty of extra information about deliveries, orders and returns at the firm’s online help centre.
If you are an Xbox, PC, Nintendo or PS gamer, all of the latest releases for your favourite system can be found at simplygames.com. Check out the Simply Games HotUKDeals pages to enjoy big discounts on consoles and games.