Unfortunately, this deal is no longer available
362°
Posted 14 September 2014
Sky Fibre Optic Broadband (Existing Customer Retention Deal) - £4.44/month
In store: National ·
Shared by
spurious
Joined in 2008
33
100
About this deal
This deal is expired. Here are some options that might interest you:
This is to share an offer from Sky Broadband (Fibre Optic) when I casually mentioned I was considering moving to Virgin. I have been a Sky customer for several years, so I am assuming this is what their retention department is currently authorised to offer, if pushed:
** Reduction of Fibre Optic broadband from £20 to £5 for the first 12 months of their 18 month contract.
** Immediate account credit of £100 (2 x £50)
This takes the cost of a brand new Fibre Optic contract down to £4.44 a month, for 18 months. The installation and SR102 Sky Hub are both free (aside from a £6.95 Hub delivery charge).
This is the best deal I've come across, beating cashback sites and anything Sky have previously offered.
** Reduction of Fibre Optic broadband from £20 to £5 for the first 12 months of their 18 month contract.
** Immediate account credit of £100 (2 x £50)
This takes the cost of a brand new Fibre Optic contract down to £4.44 a month, for 18 months. The installation and SR102 Sky Hub are both free (aside from a £6.95 Hub delivery charge).
This is the best deal I've come across, beating cashback sites and anything Sky have previously offered.
Community Updates
235 Comments
sorted bySky Fibre Unlimited (38Mb)
18 Month Contract
Free Hub / Free Delivery
£5.00 x 12 = £60.00 (1st 12 Months)
£20.00 x 6 = £120.00 (Final 6 Months)
£11.70 x 12 = £140.40 (12 Months Line Rental upfront)
£15.40 x 6 = £92.40 (Final 6 Months Line Rental)
£60 + £120 + £140.40 + £92.40 = £412.80
£412.80 - £100.00 (credit to a/c) = £312.80
£312.80 div 18 = £17.37 P/M
Plusnets deal is slightly cheaper but relies on £157.00 c/b which isn't guaranteed
Also the hassle of moving and venturing into the unknown, wasn't worth it for me.
My God…No wonder you're all clogged up. If you're only eating 3mg of fibre a day!
Just tried them again and they gave me this deal! You have to speak to the cancellations team in order to get this deal. The other teams will just quote the website.
Its worth noting that Plusnet and Sky both re-sell BT Openreach's fibre to the cabinet product - if the issue is with the line or the provision to your house, you'll still see the disconnections
Well done
Yes best to call the request a MAC code number 03442 410 709
Just say you've found a cheaper deal and want your MAC code (they'll try anything to not give it to you)
These advisors have the final say
Then hopefully they'll offer you the deal (or something similar)
(edited)
I didn't have to pay delivery on the hub.
Overall I think the sky fibre is a better option over VM due to no traffic management, its very stable and scores well on pingtest.net so good for gaming.
Ive been stuck with 3.5mb dl for 7 years, now 30mb seems like wizardry
Or you could just put a gigabit switch between your devices and the router. I have two - one for my PC's and one behind the TV. About £12.50 each.
See post number 21.
You can cancel your cancellation or just say you'll call back and confirm the cancellation.
Sky Fibre Unlimited (38Mb)
18 Month Contract
Free Hub / Free Delivery
£5.00 x 12 = £60.00 (1st 12 Months)
£20.00 x 6 = £120.00 (Final 6 Months)
£11.70 x 12 = £140.40 (12 Months Line Rental upfront)
£15.40 x 6 = £92.40 (Final 6 Months Line Rental)
£60 + £120 + £140.40 + £92.40 = £412.80
£412.80 - £100.00 (credit to a/c) = £312.80
£312.80 div 18 = £17.37 P/M
spoke to someone called john he was ready to give me the same package but without the £100.00 (credit to a/c),told him one of my friend got the same package with the credit, he said he will check with the manager and after asking the manager gave me the exact package.
so once again,Thanks OP and zermattbusby
Thanks for posting this info! Rung 03442 410 709 > Press 2 and spoke to pleasant and helpful person.
Initially had issues with the £100.00 credit but with a bit of banter was easily applied.
A big thank you to the OP! You've let us upgrade to Fibre at a great price!
Just connect it should work on old connection then it will just update on 25th
New hub has arrived today connection date
My new hub also arrived today with the same connection date. Thanks, once gain.
20.46Mbps Down Max but was also 10.32Mbps Down 10 minutes earlier.
1.16Mbps Up
Contacted Sky, said it will not fully optimize for at least 24 hours. Fingers crossed.
Have you been on to sky forums and have you checked if there are problems at your exchange.
Also what is your actual connection speed in the router?
Now seems to have stabilized at around 37 Down, 9 Up. Sky somehow worked out that I should have an extra £9 credit on top of £100 credit already awarded ( must be to do with previous payments etc) . Informed me I have nothing to pay until Nov 2015
Currently 38.4Mb Up, 11.6Mb Down via ethernet. 16.1Mb Up, 10.4 Mb Down WiFi ( the WiFi speed testing was via mobile phone as don't have laptop or tablet yet). Sky Forums moderators also recommended , as an althernative to browser based testers, the use of the jdautospeedtester ( gmwsoftware.co.uk ).
"It logs all your data and enables you to see at a glance what your speeds are doing over the course of the hour/day/week/month etc. It will test your download & upload speeds your ping times, packet loss and jitter."
I have downloaded this. However, the Ookla speed tester I currently use seems fine as well.
So your speed is still a bit off, hopefully it will stabilize in a day or so.
My wi-fi speeds are rubbish to and im using the previous sky router with separate modem, i keep meaning to buy a seperate access point as i have my router sat under the stairs.
When my activation took place on Tuesday 25th September I couldn't even hit 20 DL consistently, this lasted for the rest of the week. I was told that it would take 10 days to stabilize - so I expect yours will hit the minimum speed (36.1 DL) within the requisite timeframes.
You've paid upfront so it doesn't affect you until your 12 month line rental saver is up
Read the following after your post:
http://www.moneysavingexpert.com/news/phones/2014/10/sky-customers-to-be-hit-with-line-rental-price-rises
So contacted Sky and can confirm what slipthru25 has stated.
i am having the same problems..internet is always disconnecting...my speend for fibre is around 3mg sometimes even 1mg!...my phone line is so crackly you cant even use it and sky just keep sayin theres no problem! giving them 1 last chance then im cancelling aswell
Whenever i have to contact an isp on behalf of a client, Sky and plusnet tend to be pretty good.
I binned them after a month and went back to bt for my phone line ,
funny the crackling stopped as soon as I went back to bt .
It will seriously take them 2/3 months because they do every single check about a dozen time so they don't end up charging you for something that's your fault. Slow yes but if you want it done quick then do this.
- Do all the trouble shooting before phoning them
- Tell them you've done it and already phoned before
- They may send you a new hub to check if its the hub (probably not, so free hub lol)
- Ask to be put through to the technical team, the people you talk to at first are just people who make you do the basic trouble shooting. The other team can check for errors which will help move things on way quicker
- If there is errors on your line they'll either try reseting the profile or adjusting it and tell you to wait more days to see if it works
- If it doesn't then they'll send the Open reach guys
I know because I had to go through all that crap with them. The Open reach guys take a day to fix it and tell you what they think is the problem and will try set up your cables better. You may get better net or the same, though if you're unluckly like me you may have to settle for lower speed but stable at least. Went from 5mb down to 3mb But they lowered my bill and it was cheapest around. Now its stable and don't get those days of useless net anymore. I will get fibre once this contract is over and the Open reach guys said it would be way better for me as the box is very close to my house.