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SkyQ with Minibox Offer (Existing Customers) £45 + £12pm £189.00

£189.00 @ Sky Digital
As an existing Sky+ customer we are used to getting crappy upgrade offers, always annoyed at those 'new customer deals'. Well 2 months ago I managed to haggle a 50% discount by giving notice then … Read More
CKEBROWN2212 Avatar
9m, 2w agoFound 9 months, 2 weeks ago
As an existing Sky+ customer we are used to getting crappy upgrade offers, always annoyed at those 'new customer deals'.

Well 2 months ago I managed to haggle a 50% discount by giving notice then chatting to someone on the 'stay with sky' online chat service. They were offering SkyQ for £249 plus £20pm extra cost... I declined

Spoke to a sales rep in Dartford shopping centre who was able to do existing customer offers on SkyQ.

For an additional £12pm we got a SkyQ 1TB box (3 recordings) and a SkyQ mini box with am upfront cost of £45.

Also comes with the new SkyQ app allowing you to access your recordings via tablet or mobile.

Great for us as our box was playing up and we were looking at adding multiroom anyway (which is about £11.25 pm).

May be of use to some (I hope).
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CKEBROWN2212 Avatar
9m, 2w agoFound 9 months, 2 weeks ago
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[HUKD Deal Editor]#1
I've been looking at Sky Q very closely these past couple of days.

I know it states it's an increase of £12 per month, but somewhere down the line (in my case) it's actually only a £6 increase per month (plus the £49 one off cost). I'm probably going to get on to them at some point and see if I can have the setup fee wavered, somehow.

On the flip-side of the coin (and possibly beneficial to new customers to Sky), I have just signed up to Sky Q this morning for a caravan I have recently purchased. I went through MSE (which is currently offering 33% off packages) and got the Sky Q 1TB box with the Sky Cinema bundle (excluding sports) for just £25 a month and a £15 activation fee, plus a £25 pre-paid Mastercard.
[HUKD Deal Editor]#2
Sorry, to add to the above (I missed it out).

This is the breakdown for my home Sky package to move from Sky+ to Sky Q.

Current monthly cost - £62
(Without offers £128.39)

What you've added
Sky Q Multiscreen - £12

New total monthly cost - £68

I'm currently on a discounted package as displayed above, so I can only assume that the Sky Q package is also discounted inline with what current offers you have.
banned#3
I have Sky multiscreen, had it for years. States I can gave this with no extra monthly cost, BUT they want £150 upfront to cover the boxes.
#4
Cold. Better offers available to existing sky customers for skyq. Check previous deals. Same deal you mentioned is available if I login to my account for £12 multiscreen, £15 1tb setup cost, £30 2tb setup cost. Boxes free on lease.
1 Like #5
I paid £99 to upgrade from Sky HD to Sky Q including the main and two mini boxes.

The boxes are not without minor and niggling faults especially if you leave them in the factory ECO mode. They freeze regulaly requiring an unplugging which can be a pain if you are in bed and the main box which feeds the mini's is downstairs. Reliability has improved since we got them with software updates. I still would not swap back.

Edited By: Tunner on Oct 10, 2016 12:46
#6
I've just given my 31 days notice and waiting for the nice retention team to call as i m after the Sjy Q box too. Will update this thread (or is there a better one?) when i negotiate my new deal.

Currently paying £25 for TV with all packs except movies and sports
#7
Can you use and control SkyQ on two separate TV's independently with the mini box, much in the same way you do with multiroom, but without the need for an additional multiroom charge.?
#8
BuzzDuraband
I've been looking at Sky Q very closely these past couple of days.
I know it states it's an increase of £12 per month, but somewhere down the line (in my case) it's actually only a £6 increase per month (plus the £49 one off cost). I'm probably going to get on to them at some point and see if I can have the setup fee wavered, somehow.
On the flip-side of the coin (and possibly beneficial to new customers to Sky), I have just signed up to Sky Q this morning for a caravan I have recently purchased. I went through MSE (which is currently offering 33% off packages) and got the Sky Q 1TB box with the Sky Cinema bundle (excluding sports) for just £25 a month and a £15 activation fee, plus a £25 pre-paid Mastercard.

Why on earth did you start another subscription? I've got a caravan and I just take my box from home (and then have my full "everything they've got" subscription and all my recordings also) and it's completely free. Buy a dish and stand from the bay of e and you're cooking on gas. I've even put f type to coax adaptors on the box and all the wires so the whole system is quick release.
#9
I signed up last week for installation on the 17th october I haggled them down on chat to 60% off for 12 months with no contract I then added via quidco sky sports and movies again at 60% off with £45 CASH back then signed up via my sky account for a sky q 2tb box and the additional mini box for £60 install fee. So in total full sky package for 12 months £47.60 Seems to be a good deal
1 Like #10
netsurfer
Can you use and control SkyQ on two separate TV's independently with the mini box, much in the same way you do with multiroom, but without the need for an additional multiroom charge.?

Yes, so the £12 Sky Q charge goes on, and the £12 multi-room gets removed for a net break even.
#11
Anything recorded on the main box can we watched on any mini, you can even resume a programme you have been watching in one room, when you move to another. I do not pay multiroom now. All mini boxes work independently and do not require a cable to the sky dish as they use an internal wireless network to send TV signals around the house. Quality amazingly is not compromised. You can watch different TV channels on different boxes. The concept is brilliant.


Edited By: Tunner on Oct 10, 2016 13:04
[HUKD Deal Editor]#12
Jules_HT
BuzzDuraband
I've been looking at Sky Q very closely these past couple of days.
I know it states it's an increase of £12 per month, but somewhere down the line (in my case) it's actually only a £6 increase per month (plus the £49 one off cost). I'm probably going to get on to them at some point and see if I can have the setup fee wavered, somehow.
On the flip-side of the coin (and possibly beneficial to new customers to Sky), I have just signed up to Sky Q this morning for a caravan I have recently purchased. I went through MSE (which is currently offering 33% off packages) and got the Sky Q 1TB box with the Sky Cinema bundle (excluding sports) for just £25 a month and a £15 activation fee, plus a £25 pre-paid Mastercard.
Why on earth did you start another subscription? I've got a caravan and I just take my box from home (and then have my full "everything they've got" subscription and all my recordings also) and it's completely free. Buy a dish and stand from the bay of e and you're cooking on gas. I've even put f type to coax adaptors on the box and all the wires so the whole system is quick release.

That would definitely have been ideal, but it's also a benefit for those renting it.
#13
What is the benefit of another subscription vs taking your box from home? The hassle is getting a signal not plugging the box in. You are in a position to cancel if you wish.

Incidentally the sky installer who brought my Q box (or anyone I spoke to) was not able to confirm whether the box would like being removed from the network, used elsewhere not attached to a network (or tethered to my phone) but I can confirm it works a treat. Obviously you're missing the on demand stuff if you've not got internet access for the box but all channels and also recordings all work fine.

By the way I bought 2 of item number 350748147236 off ebay. Drilled two holes through the bottom of the van (inside the cupboard) exactly the same distance apart as the terminals on the face plate, fed some cable through the holes and attached to the back of the face plate, then screwed to the bottom of the van. Then did the same on the cupboard side wall- hey presto, a Sky feed inside the van (which is a much better solution than the ribbon cables through the window I was using) and again using f type to coax adaptors it's all quick install/release.
1 Like #14
there is a nice thread on digital spy for getting the most from retention's from sky . Currently got skyq silver {4k football ) with everything boxsets sport cinema etc for £60 a month 12 month contract . not too shabby . just look for "sky not doing deals anymore " thread in the satellite section .

Edited By: spanktowin on Oct 10, 2016 13:20
#15
Jules_HT
netsurfer
Can you use and control SkyQ on two separate TV's independently with the mini box, much in the same way you do with multiroom, but without the need for an additional multiroom charge.?
Yes, so the £12 Sky Q charge goes on, and the £12 multi-room gets removed for a net break even.

You need to be aware if you are an existing multiroom subsriber you will be VERY unlikley to be offered any discount at all on the extra boxes for Sky q ie you will have to pay £99 for each mini box on top of the £149 for the silver 2tb box (to the OP if you have more than one person (child normally!) using the multiroom option a 1tb box will not be enough.

I have had it confirmed by the CEO team that even though it makes no sense to not offer any deals to existing multiroom subsribers on the mini boxes they will not budge from this policy so as an example with 2 minis you are talking at near £350 for the change to sky Q!

Also on another subject take a look around the web for the many users with huge problems with Sky q since install, crashing boxes regularly, problems with the actual programs on the TV, lock ups and wifi issues none of which have been fixed even with the latest firmware
#16
tighty
I've just given my 31 days notice and waiting for the nice retention team to call as i m after the Sjy Q box too. Will update this thread (or is there a better one?) when i negotiate my new deal.

Currently paying £25 for TV with all packs except movies and sports


I found the retention team (via phone) were useless with discounts. Try the 'stay with sky' online chat - had much better result with them.

BTW we pay £18.25 for all channels (ex films/sports) with HD and box sets. now additional £12 for SkyQ and multiroom box
#17
I went through it retentions and the person I spoke to explained that he could not do offer any sky q deals
#18
nictry
Jules_HT
netsurfer
Can you use and control SkyQ on two separate TV's independently with the mini box, much in the same way you do with multiroom, but without the need for an additional multiroom charge.?
Yes, so the £12 Sky Q charge goes on, and the £12 multi-room gets removed for a net break even.
You need to be aware if you are an existing multiroom subsriber you will be VERY unlikley to be offered any discount at all on the extra boxes for Sky q ie you will have to pay £99 for each mini box on top of the £149 for the silver 2tb box (to the OP if you have more than one person (child normally!) using the multiroom option a 1tb box will not be enough.
I have had it confirmed by the CEO team that even though it makes no sense to not offer any deals to existing multiroom subsribers on the mini boxes they will not budge from this policy so as an example with 2 minis you are talking at near £350 for the change to sky Q!
Also on another subject take a look around the web for the many users with huge problems with Sky q since install, crashing boxes regularly, problems with the actual programs on the TV, lock ups and wifi issues none of which have been fixed even with the latest firmware

Yes I paid £99 for both my boxes which is not ideal, but the rest of the package I got (plus my new 4K TV) made that acceptable.
#19
BuzzDuraband
Sorry, to add to the above (I missed it out).
This is the breakdown for my home Sky package to move from Sky+ to Sky Q.Current monthly cost - £62
(Without offers £128.39)
What you've added
Sky Q Multiscreen - £12New total monthly cost - £68
I'm currently on a discounted package as displayed above, so I can only assume that the Sky Q package is also discounted inline with what current offers you have.


Doesn't do that for me - its still £12 - I get about 40% off my TV from memory. :(

On a side note my neighbour has Sky Q 2TB with 2 mini boxes and he's had no end of trouble with them. They constantly go off or lose connection and to get them back on he has to unplug at the mains (not the most convenient when the one mini box is in the loft and the other is mounted in a void behind his TV.). Sky have been out numerous times and its still happening. He is about to cancel and go back to the standard Sky with Multi room.
1 Like #20
1TB is not UHD Either
#21
I'm interested in going the Sky Q route (seems like I can get a decent offer through My Sky online). Can anyone tell me if I can still use my TP-LINK router which bought to repalce the Sky fibre junk one? The Sky Q boxes seem to communicate over wireless, so I'm concerned that I'll be forcved back to using Sky's gear to enable that to happen...
#22
To those that have mentioned sky at static caravan.....I'm having sky q fitted at home tomorrow but have seen on another thread that sky q and HD+ box leads are different. I wanted to have a sky point at caravan so that I can take q box but so that also holiday makers that I rent to can take their own box. But if they have a HD box do I need a different lead?
#23
Got told the same to. Am 7 days from disconnection. Was told to take the 50/60% discount, then negotiate with the sky q team afterwards.
#24
I had Sky Q installed when it was released. Absolute nightmare. After 7 engineers visits totaling 25 hours at my house they could still not get it to work properly. I had it taken out and went back to multi room. Sky did replace my old boxes with new 2 Bt boxes and compensated me a little. The idea of the system is great but it's reliant on wifi which can pose problems in some house's.
When they eventually activate the power line feature on system I'll reconsider having it installed again.
1 Like #25
Horas
I had Sky Q installed when it was released. Absolute nightmare. After 7 engineers visits totaling 25 hours at my house they could still not get it to work properly. I had it taken out and went back to multi room. Sky did replace my old boxes with new 2 Bt boxes and compensated me a little. The idea of the system is great but it's reliant on wifi which can pose problems in some house's.
When they eventually activate the power line feature on system I'll reconsider having it installed again.


I've installed an ethernet network in my house ready for my Sky Q installation (which was supposed to be today but engineers can't/won't fit it because my dish/LNB/multiswitch is not compatible :()
#26
jgtuk
Horas
I had Sky Q installed when it was released. Absolute nightmare. After 7 engineers visits totaling 25 hours at my house they could still not get it to work properly. I had it taken out and went back to multi room. Sky did replace my old boxes with new 2 Bt boxes and compensated me a little. The idea of the system is great but it's reliant on wifi which can pose problems in some house's.
When they eventually activate the power line feature on system I'll reconsider having it installed again.
I've installed an ethernet network in my house ready for my Sky Q installation (which was supposed to be today but engineers can't/won't fit it because my dish/LNB/multiswitch is not compatible :()
They hard wired 1 mini box after about 5 visits. This was then ok. The other mini box was not easily accessible without running wires in sight on walls which did not want especially as the idea of the system was to be wireless. Always had connection problems with unwired box and whole system freezing. The mini box with problems was only about 10 feet away through a standard ceiling.
1 Like #27
Horas
I had Sky Q installed when it was released. Absolute nightmare. After 7 engineers visits totaling 25 hours at my house they could still not get it to work properly. I had it taken out and went back to multi room. Sky did replace my old boxes with new 2 Bt boxes and compensated me a little. The idea of the system is great but it's reliant on wifi which can pose problems in some house's.
When they eventually activate the power line feature on system I'll reconsider having it installed again.


There is nothing to stop you using powerline adapters. The main box is the only one that needs internet. The rest connect through the master box much like Sonos systems do using their own wireless mesh network. The difference is that Sonos works and works brilliantly, the Sky Q/Cisco box on the other hand doesn't. There are some serious firmware issues that need addressing rather sharpish.
#28
jrw
Horas
I had Sky Q installed when it was released. Absolute nightmare. After 7 engineers visits totaling 25 hours at my house they could still not get it to work properly. I had it taken out and went back to multi room. Sky did replace my old boxes with new 2 Bt boxes and compensated me a little. The idea of the system is great but it's reliant on wifi which can pose problems in some house's.
When they eventually activate the power line feature on system I'll reconsider having it installed again.
There is nothing to stop you using powerline adapters. The main box is the only one that needs internet. The rest connect through the master box much like Sonos systems do using their own wireless mesh network. The difference is that Sonos works and works brilliantly, the Sky Q/Cisco box on the other hand doesn't. There are some serious firmware issues that need addressing rather sharpish.
Yes I have a Sonos system and never have any problems at all. The sonos playbar and bridge are in the same locations as the sky box and router. I never thought about the fact that the 2 systems are similar. So you are probably right about firmware issues. On the power line issue Sky engineers refused to use them even though I had my old sky system connected with them and it worked very well. Thanks for your observations about the 2 systems.

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