Sony Eric. K800i (11 months free on 12 months contract) - HotUKDeals
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This is a great deal and i've put an order with them...hope to get it asap.....It's not that bad as it just cost £40.00 for the phone on a 12 months contract
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#1
Dodgy dealer and I bet dodgy t&c's, just make sure you check them and make sure you follow them to a tee and don't mess up, not even once! Then be prepared to go to small claims court to get your money back. Sorry to be so morbid but I bet that's what'll happen!
#2
Never had a problem with OSPS (Part of CPW) - Had 4 phones from them over past couple of years and always got my cashback.

Only time I had to chase them, was when the automated 60 day cashback wasn't sent out. One phone call sorted it out.

Now Phones2UDirect, there is a company to avoid.

W1zz
#3
me too never had a problem in caliming back the chequeback

but now they changed thier terms and conditions more strict
#4
W1zz
Never had a problem with OSPS (Part of CPW) - Had 4 phones from them over past couple of years and always got my cashback.

Only time I had to chase them, was when the automated 60 day cashback wasn't sent out. One phone call sorted it out.

Now Phones2UDirect, there is a company to avoid.

W1zz


Fair enough, dodgy dealer was a bit shody of me. I think they have price matched this therefore taken someone else's dodgy t&c's is what I should've said. Read them very carefully before you agree to anything!
#5
"We recommend you send all claim paperwork by recorded delivery, as proof of sending is not proof of delivery. Where an item goes missing in the post and you haven’t got our valid recorded delivery signature, then the item will be regarded unclaimed."

Stuff like that worries me, if your claim gets lost in the post, TOUGH LUCK! You lose your whole years cashback!
#7


Probably similar t&c's aren't they? Just be warned that put a step wrong and you lose the whole lot! And they have left plenty of hurdles to stumple over!
#8
Benjimoron
Probably similar t&c's aren't they? Just be warned that put a step wrong and you lose the whole lot! And they have left plenty of hurdles to stumple over!


This has been standard for years, strict rules with little leeway time to send off claims so that you trip up and forfeit or sacrifice all your claims or that particular claim.

If you want softly softly conditions because you cannot abide by strict conditions which these generous contract deals offer, stick to people like CPW where the deals are never as good.

The price of these good deals are stricter rules so more people fall foul of them and pay hundreds of pounds over the odds.

I've said this many times before, it seems it needs repeating.
#9
schizoboy
This has been standard for years, strict rules with little leeway time to send off claims so that you trip up and forfeit or sacrifice all your claims or that particular claim.

If you want softly softly conditions because you cannot abide by strict conditions which these generous contract deals offer, stick to people like CPW where the deals are never as good.

The price of these good deals are stricter rules so more people fall foul of them and pay hundreds of pounds over the odds.

I've said this many times before, it seems it needs repeating.



I totally understand all of that and agree with you but I think we should post a warning like I have on these deals as many newcomers would look at that and think that it's quite easy to get it for free. Actually all that needs to happen is a claim to get lost in the post and you're completely stuffed!
#10
Benjimoron
I totally understand all of that and agree with you but I think we should post a warning like I have on these deals as many newcomers would look at that and think that it's quite easy to get it for free. Actually all that needs to happen is a claim to get lost in the post and you're completely stuffed!

Sorry to be so harsh but people keep bitching about other peoples complaints knowing full well how strict they are, if you do not have the time to properly use a cashback contract, stick to the highstreet where you belong and frankly theres a certain Darwinism about people screwing up their cashback contracts as it pays for those who know how to plan their cashbacks and look before they leap, so I have little sympathy but then this thread has been here a while now: http://www.hotukdeals.com/forums/showthread.php?t=47909 so people here have no excuse.

I handle over 9 cashback contracts right now for my family, i always, always use SD most of the time, sometimes recorded, never had failed delivery, and recorded is just signed for 1st class, it doesn't guarantee a thing, SD is the only way for true delivery, a rip off, but fact unfortunately.
#11
people have a mixture of good and bad experiences with osps. i have some bad ones personally. so it's your choice.

with the pricematch T&C.
http://www.onestopphoneshop.co.uk/freegift1.php?gift=FPB12

it has very stict terms, e.g. require orginals.
#12
schizoboy
Sorry to be so harsh but people keep bitching about other peoples complaints knowing full well how strict they are, if you do not have the time to properly use a cashback contract, stick to the highstreet where you belong and frankly theres a certain Darwinism about people screwing up their cashback contracts as it pays for those who know how to plan their cashbacks and look before they leap, so I have little sympathy but then this thread has been here a while now: http://www.hotukdeals.com/forums/showthread.php?t=47909 so people here have no excuse.

I handle over 9 cashback contracts right now for my family, i always, always use SD most of the time, sometimes recorded, never had failed delivery, and recorded is just signed for 1st class, it doesn't guarantee a thing, SD is the only way for true delivery, a rip off, but fact unfortunately.


Is it fair enough to warn people in here of the dodgy t&c's? Even sending with SD at a cost of over £20 for the years contract you're not guarenteed to get your money back.

The fact remains that if your claim gets lost in the post then you're screwed and I think people should be made aware of that.
#13
hotdealseeker
people have a mixture of good and bad experiences with osps. i have some bad ones personally. so it's your choice.

with the pricematch T&C.
http://www.onestopphoneshop.co.uk/freegift1.php?gift=FPB12

it has very stict terms, e.g. require orginals.


Yeah, there's loads of bad stuff in there, like getting fined if your direct debit is cancelled. I've had problems with direct debits going through before so what if they see that as I have cancelled them? What if you change bank accounts? Do they look at that as cancelling the direct debit and setting it up again rather than just transferring it?
#14
Benjimoron
Is it fair enough to warn people in here of the dodgy t&c's? Even sending with SD at a cost of over £20 for the years contract you're not guarenteed to get your money back.

The fact remains that if your claim gets lost in the post then you're screwed and I think people should be made aware of that.


I have no problem with people highlighting strict conditions, I have a problem with people calling a company dodgy for OBVIOUSLY placing strict conditions MEANT to trip you up, if it's legal and they moan they're just being a cry babies frankly.

SD = has insurance going up to £2500 with a minimum of £500 on every package so if RM SD do lose it, you can claim what you would of lost on cashback, cumbersome yes but a fallback nonetheless.

Not every mobile reseller is perfect, of course not, but OSPS is obviously the more ruthless of the CPW Group of mobile reseller operations meaning they will enforce their conditions the hardest, Prior Prevention and Planning Prevents **** Poor Performance, good saying :)
#15
schizoboy
I have no problem with people highlighting strict conditions, I have a problem with people calling a company dodgy for OBVIOUSLY placing strict conditions MEANT to trip you up, if it's legal and they moan they're just being a cry babies frankly.

SD = has insurance going up to £2500 with a minimum of £500 on every package so if RM SD do lose it, you can claim what you would of lost on cashback, cumbersome yes but a fallback nonetheless.

Not every mobile reseller is perfect, of course not, but OSPS is obviously the more ruthless of the CPW Group of mobile reseller operations meaning they will enforce their conditions the hardest, Prior Prevention and Planning Prevents **** Poor Performance, good saying :)


I apoligised for calling them dodgy, what I should've said was dodgy t&c's, getting a claim lost in the post meaning that you lose a whole year's cashback is dodgy in anyone's book! I know RM has insurance on SD but who knows whether they'll pay as what you are sending isn't worth anything, it's a bit of paper. They could just say they'll reimburse you for the paper but you accepted that if a claim went missing in the post then you forfit the whole years cashback, RM have never said they'll pay your cashback if they lose your claim and I don't believe that they would.
#16
Benjimoron
I apoligised for calling them dodgy, what I should've said was dodgy t&c's, getting a claim lost in the post meaning that you lose a whole year's cashback is dodgy in anyone's book! I know RM has insurance on SD but who knows whether they'll pay as what you are sending isn't worth anything, it's a bit of paper. They could just say they'll reimburse you for the paper but you accepted that if a claim went missing in the post then you forfit the whole years cashback, RM have never said they'll pay your cashback if they lose your claim and I don't believe that they would.


You know, thats a good point, I suspect if you took RM to court you'd win, but alotta hassle and £70ish just to make a claim, ultimately it comes down to sending it within time, checking it arrived and was signed for, chasing it up with the reseller once allotted time has passed and crossing your fingers.

I am yet to see a failed claim via SD though, as RM will "investigate" any such failures, i had a non claim SD item fail to get a signature, but was delivered, I got £15 worth of stamps because of it.
#17
Benjimoron
I apoligised for calling them dodgy, what I should've said was dodgy t&c's, getting a claim lost in the post meaning that you lose a whole year's cashback is dodgy in anyone's book! I know RM has insurance on SD but who knows whether they'll pay as what you are sending isn't worth anything, it's a bit of paper. They could just say they'll reimburse you for the paper but you accepted that if a claim went missing in the post then you forfit the whole years cashback, RM have never said they'll pay your cashback if they lose your claim and I don't believe that they would.


RM offer a service with their Speical Delivery 9.00 a.m. called Consequential Loss where you can argue that by them failing to deliver an item as agreed by purchasing the service, they are liable for any losses incurred by yourself.



Consequential loss

If you’re sending an item that could be costly if it is lost, damaged or delayed in transit - such as a contract or legal documents - then take advantage of our consequential loss cover of up to £10,000.

You can apply for consequential loss compensation if you're using Special Delivery™ for any UK destination, except the Channel Islands, Isle of Man or HM Forces addresses.

Just ask for consequential loss when you send your item by Special Delivery™ 9.00am. Compensation claims can be made through our Customer Services within 14 days of posting. You’ll need to include the receipt for purchase in order to file the claim.



Taken from here:

http://www.royalmail.com/portal/rm/content3?mediaId=22700545&catId=400025

HTH! :thumbsup:

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