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If you’re sending an item that could be costly if it is lost, damaged or delayed in transit - such as a contract or legal documents - then take advantage of our consequential loss cover of up to £10,000.
You can apply for consequential loss compensation if you're using Special Delivery™ for any UK destination, except the Channel Islands, Isle of Man or HM Forces addresses.
Just ask for consequential loss when you send your item by Special Delivery™ 9.00am. Compensation claims can be made through our Customer Services within 14 days of posting. You’ll need to include the receipt for purchase in order to file the claim.
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