The HP Store is owned by HP Inc., a well-known manufacturer of printers, and personal computers. The official store offers both tangible products as well as support related to software and drivers. The offer of available devices is designed to suit both individual clients who are looking for convenient to use, high-quality laptops and tablets as well as businesses, for which security and mobility are of the utmost importance. HotUKDeals presents all the best deals and coupons from the HP Store directly on its site for the convenience of its visitors. read more
The site offers furthermore a Store Locator, which allows you to locate online and local stores selling HP products, as well as HP resellers/sales experts and technology solution partners. To find a local store, just input your city or postal code and choose between home, business and enterprise type of store.
Products Available in the HP Store
The store offers numerous devices that are divided into the following categories:
Desktops – Both for personal (such as gaming and home computers) and business use.
Printers – This category also includes scanners and all-in-ones. The line up is divided into home, business, large format, and digital presses categories.
Ink and toner – Ink and toners compatible with HP devices.
Displays and accessories – Contains HP office and home displays and related accessories.
Business solutions – This category contains different subcategories, such as printing, security or mobility, which groups devices from all the other categories in a way which makes it convenient for business customers to choose the products which are best suited to their needs.
All of the products available in store are HP products; the most notable brands include:
HP Elitebooks – High-quality, portable business laptops.
HP Pavilion – A line of quality HP products including laptops and desktops.
HP Envy – A line of laptops, tablets and desktops for more demanding clients.
HP Spectre – High-quality line of laptops, desktops, and convertibles from HP.
HP Omen – Gaming computers designed for the most intense 3D games.
HP Zbook Studio – Mobile workstations for those who demand the highest CPU performance.
HP Deskjet – A line of everyday printers and multi-tasking devices.
HP Officejet – High-quality office printers and all-in-one devices.
HP Envy Notebook
HP Store Deals
The store offers deals for almost all categories. Simply click on the “Laptop offers” in the laptops menu to see the latest deals. The store also offers discounts for several product groups and popular items, including cashback, upgrades, multi-buy, and freebies found in the following sections: the HP Student Store, HP Employees’ Store, HP Corporate Benefits Store, HP Friends and Family Store, and Business Club for business customers. More HP deals here.
HP Online Store Shopping Experience
The overall shopping experience is user friendly, with the flexibility to also order by phone on 0345 2704142 for consumer and 0845 2704215 for business; both are Monday to Friday, 9:00 to 17:30. Although you don't have to register on the website to buy products, it is highly advised to do so because of a few benefits such as convenient order tracking, priority access to exclusive promotions through the members’ newsletter, and extra savings opportunities and deals, including Black Friday deals.
HP Store - Accepted Payment Methods
The store allows you to pay using credit cards and PayPal. The accepted credit cards are Visa (Credit, Debit, and Delta), Mastercard, Dynamic Mastercard American Express, JCB, and Eurocard. There is also an option of pre-payment using bank transfer, which has to be wired within 30 days, and an open invoice for business customers only.
HP Store Shipping Times and Costs
You don’t have to pay any delivery fees as long as your delivery exceeds £15. If it’s below that, you’ll be asked to pay a £3 delivery fee. If your chosen items are in stock, they will be dispatched on the next working day after your order has been confirmed via e-mail. Typically it takes 48 to 72 hours to deliver your package, Monday to Friday, with the exclusion of bank holidays. All UK Mainland customers will be informed about the delivery date on the evening before. HP gives all its Mainland customers an option to either collect the parcel from a local pickup point or select another delivery date should they be unavailable on the already chosen day. The store shipping partners are DPD and Parcel Force.
HP Store Returns Policy
Not satisfied with your purchase? You can request a full refund within 14 days from completion of your order as stated on the final receipt. All original items must be received by HP prior to issuing your refund. Business customers can return all items that are damaged or incorrect. If your items have already been shipped, and you decided to request a refund prior to their arrival at your house, you will have to wait for them to get back to HP’s warehouse before any refunds can be issued. It usually takes a few days for you to get your money depending on your payment method. Please note that your credit card is charged the moment the package leaves the warehouse so if you request a refund before that, your money can be on hold by the bank and will be released within a few days. To request a return follow the below steps:
Prepare your HP Store Order Number (starts with "SCEO")
Call HP Shopping Customer Service at 0345 6042921 (Mon-Fri 9:00-17:30pm) or e-mail them at [email protected].
The post-sales team will schedule a collection of your items on a mutually convenient day.
Before returning products, please remove (if applicable) any software and personal information including passwords that block access, as well as any hardware components that did not belong to the order including CDs and DVDs.
HP Social Media Presence
Being a part of HP Inc., the store's social media profiles are merged with the online media presence of the whole company, though each country division has its own social media channels. In the UK, HP is present on:
The company also offers a newsletter with all the new product releases and exclusive offers and recommendations, tailored to you and your business needs.
HP Store Customer Support
The phone numbers to HP customer support depend on your query. You can check them at the HP Customer Supprt page. The support phone numbers are different for queries related to placing an order and after placing one. The department that you should contact also differs depending on the chosen products and the type of customer (business/individual) that you are. If you would like to check the most common questions and answers, visit the store FAQ. To contact HP in writing, the address is:
88 Wood Street, 3rd Floor
P.C. EC2V 7QT
The HP Store page available at HotUKDeals is full of up to date information about latest deals and sales available at the HP Store.