Switch to Santander for £100 Cash back, 5% AER + Quidco

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  mgregory9042 years, 10 months ago #1Show comment toolsReply

  Sorry but this deal is very cold for me, as the customer service at this bank is terrible in my opinion and is a lot of hassle just for the money.
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  zincy2 years, 10 months ago #2Show comment toolsReply

  seems to me its a good deal not sure with all the cold votes?
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  tazzyboy2 years, 10 months ago #3Show comment toolsReply

  on the face of it it is a good deal.
  
  however their "customer service" leaves a bit to be desired!
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  wendyak2 years, 10 months ago #4Show comment toolsReply

  I tried this earlier in the year, to date they have not paid one direct debit, charged for non payment, put the phone down at the indian call centre and haven't paid me the money as I haven't kept to the agreement, like I haven't tried but you have to move your direct debits over and despite having them reset twice still nothing. they are a complete joke, as a bank they are not fit to look after a kids pocket money, let alone Abbey etc.
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  aabarcellos2 years, 10 months ago #5Show comment toolsReply

  not sure if the portugal debt crisis will knock this bank -- terrible service
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  gfunk18512 years, 10 months ago #6Show comment toolsReply

  impossible to get hold of until you miss a payment then they call more often than me mum :w00t:
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  hooray henry2 years, 10 months ago #7Show comment toolsReply

  Just remember the 50k Gov protection scheme. This lot own many banks/building societies now and are only covered by 1 Licence so if you have money in a few and Santander go bust you will not be covered.
  
  Spanish banks are in deep sh*t just like ours were but are more exposed to the Euro and its prob,watch out:cry:
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  jase.22 years, 10 months ago #8Show comment toolsReply

  Id agree with the terrible CS comments, its went right downhill on my alliance & leicester account since Santander took it over.....
  
  Also the interest is only on £2500 so anyone going for this should be wary of leaving too much money in the account
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  Empwan2 years, 10 months ago #9Show comment toolsReply

  If your with Halifax, then this is hot hot hot, any other bank, lukewarm to cold.
  
  Heat from me. (just moved from the Hali)
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  chrishogsden2 years, 10 months ago #10Show comment toolsReply

  they are ok i have not had a problem did this a month ago only missed my gym direct debit they have cheapest bank loans and no overdraft fees even if your £2000 in debt dont know any other bank that does this the overdraft thing is for the first 12 months
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  djblamire2 years, 10 months ago #11Show comment toolsReply

  From personal experience their Customer 'Service' is absolutely terrible ! - Although it is a good offer.
  
  Daniel
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  chrishogsden2 years, 10 months ago #12Show comment toolsReply

  Empwan

  If your with Halifax, then this is hot hot hot, any other bank, lukewarm to cold.
  
  Heat from me. (just moved from the Hali)

  
  
  thats where i moved from crap bank wanted a bank loan they said 19.9% charged me £2 a day for my overdraft moved to aliance and leicester 8.9% for bank loan and no fees on my overdraft :thumbsup:
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  JR Hartley2 years, 10 months ago #13Show comment toolsReply

  HOT from me. I transferred a few months ago and not had 1 problem, all direct debits and standing orders transferred no problem, £50 from Quidco and £100 from Alliance and Leicester, both paid promptly. Try calling their head office number, 0116 201 1000, and asking for customer service, the call then comes out of your allowance rather than calling 08 numbers, which generally aren't and are expensive.
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  doublecuffs2 years, 10 months ago #14Show comment toolsReply

  Santander are the RyanAir of banking, Best avoided unless you don't need access to your money.
  
  Switch to first direct and they'll give you £100. If you're not happy after 6 months yhey'll help you move to another bank and give you another £100**. That's £100 if you like them and £200 if you don't.
  
  I like them so I stayed and had to forgo the second £100.
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  Jameszee2 years, 10 months ago #15Show comment toolsReply

  doublecuffs

  Santander are the RyanAir of banking, Best avoided unless you don't need access to your money.
  
  Switch to first direct and they'll give you £100. If you're not happy after 6 months yhey'll help you move to another bank and give you another £100**. That's £100 if you like them and £200 if you don't.
  
  I like them so I stayed and had to forgo the second £100.

  
  
  
  +1 :thumbsup:
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  skydr2 years, 10 months ago #16Show comment toolsReply

  +2:thumbsup:
  

  doublecuffs

  Santander are the RyanAir of banking, Best avoided unless you don't need access to your money.
  
  Switch to first direct and they'll give you £100. If you're not happy after 6 months yhey'll help you move to another bank and give you another £100**. That's £100 if you like them and £200 if you don't.
  
  I like them so I stayed and had to forgo the second £100.

  
  A&L/Santander has the the worst customer service I have ever experienced!
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  csiman2 years, 10 months ago #17Show comment toolsReply

  mgregory904;8974681

  Sorry but this deal is very cold for me, as the customer service at this bank is terrible in my opinion and is a lot of hassle just for the money.

  
  too right. cmpletely mucked up my ISA this year which meant I lost my entire allowance for the year
  
  bunch of muppets
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  csiman2 years, 10 months ago #18Show comment toolsReply

  hooray henry;8975086

  Just remember the 50k Gov protection scheme. This lot own many banks/building societies now and are only covered by 1 Licence so if you have money in a few and Santander go bust you will not be covered.
  
  Spanish banks are in deep sh*t just like ours were but are more exposed to the Euro and its prob,watch out:cry:

  
  only Cahoot, A&L and cater allen
  
  http://moneyfacts.co.uk/guides/money/who-owns-who-banks-and-savings/
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  dr_badbeats2 years, 10 months ago #19Show comment toolsReply

  I thought I should leave a comment even though this deal has gone dead:
  
  The spanish economy maybe in trouble, this has had no affect on santander as of yet. Santander is a prudently run company, and based on profits is the third largest bank in the world, and in the top ten most profitable companies in the world.
  
  Santander in the UK whilst belonging to grupo Santander is a separate business entity, and is listed on the LSE. If The spanish bank were to cease trading it would have no effect on the british arm, as they are unable to remove assets, monies or stock from the UK business, to help in the Spanish business.
  
  As far as customer service goes, Santander has increased its rating but is still behind most competitors. that said, it's difficult to find a financial instituion that some people have not had bad experiences with.
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  kikboy2 years, 4 months ago #20Show comment toolsReply

  dr_badbeats

  I thought I should leave a comment even though this deal has gone dead:
  
  As far as customer service goes, Santander has increased its rating but is still behind most competitors. that said, it's difficult to find a financial instituion that some people have not had bad experiences with.

  
  
  Yes but this bank is the industray leader in bad customer service. Most people are reasonable and will understand the odd mishap but when it is consisent coupled with disregard for decency then well...?

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