TFL: Claim for a 'Goodwill Voucher' over London tube strikes last week - HotUKDeals
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TFL: Claim for a 'Goodwill Voucher' over London tube strikes last week

£0.00 @ Transport for London
Caught up in the tube strikes? Claim a little back for having them waste your time just trying to get to work .. RMT Strike Application for Goodwill Payment If you hold a 7 Day or longer period…
whynot Avatar
7y, 8m agoFound 7 years, 8 months ago
Caught up in the tube strikes? Claim a little back for having them waste your time just trying to get to work ..

RMT Strike Application for Goodwill Payment

If you hold a 7 Day or longer period Travelcard on Oyster purchased from a Transport for London outlet, and your normal tube journey of 10th and 11th of June was severely disrupted you can apply for a goodwill payment voucher which can be used for future travel. You do not need to wait until your current ticket has expired before submitting your claim.

If your ticket was valid for less than 7 days, or you are a pay as you go customer you are not eligible for a payment as sufficient notice of industrial action was given.
Please allow 28 days for delivery.


Follow the link and fill in the form-

https://www.tfl.gov.uk/tfl/tickets/refunds/industrialaction/

This does not apply to paper tickets? For absolutely no justifiable reasoning though if you write directly to TFL they will probably honour the voucher

Unfortunately this doesn't come direct from the driver's wages..
How do they cope on JUST 40k?!
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whynot Avatar
7y, 8m agoFound 7 years, 8 months ago
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2 Likes #1
Don't forget the Customer Charter Claim Form (available online too) which gets you a refund voucher to the value of a single ticket for any journey where you are delayed for 15 minutes or more due to LU's usual efficiency:

http://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/

Well worth doing for easing the frustration of silly tube hold ups (n.b. this doesn't apply to strike days) :thumbsup:
#2
Ajibee;5544538
Don't forget the Customer Charter Claim Form (available online too) which gets you a refund voucher to the value of a single ticket for any journey where you are delayed for 15 minutes or more due to LU's usual efficiency:

http://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/

Well worth doing for easing the frustration of silly tube hold ups (n.b. this doesn't apply to strike days) :thumbsup:


This doesn't cover the strikes.
#3
Ajibee;5544538
Don't forget the Customer Charter Claim Form (available online too) which gets you a refund voucher to the value of a single ticket for any journey where you are delayed for 15 minutes or more due to LU's usual efficiency:

http://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/

Well worth doing for easing the frustration of silly tube hold ups (n.b. this doesn't apply to strike days) :thumbsup:

Got £100 from that couple of years ago!
#4
Nice one - thanks for the heads up :)
#5
Mada06
This doesn't cover the strikes.


yes it does cover the strike. if you bother to look at the page you wouldn't say that
#6
duffydj
yes it does cover the strike. if you bother to look at the page you wouldn't say that


The page says:

Customer Charter Refund (not strike related)

I'm guessing you need the goodwill payment link.
#7
Thanks for this, nice.
#8
Ajibee
Don't forget the Customer Charter Claim Form (available online too) which gets you a refund voucher to the value of a single ticket for any journey where you are delayed for 15 minutes or more due to LU's usual efficiency:

http://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/

Well worth doing for easing the frustration of silly tube hold ups (n.b. this doesn't apply to strike days) :thumbsup:


Have some rep for the heads up !!
#9
duffydj
yes it does cover the strike. if you bother to look at the page you wouldn't say that


Play nice...;-)
[helper]#10
Not a deal so should be in Misc....and I'm fairly certain someone posted this already.....
#11

Unfortunately this doesn't come direct from the driver's wages..
How do they cope on JUST 40k?!


Well they probably use the fact they do very little to fit in running a side business during the journeys.
#12
Thanks for the tip - I had been wondering about this. I feel sorry for tourists and PAYG customers though, what other arrangements could they have made? The roads were at a standstill and people were waiting for buses with room on them for hours on some routes.

Also, got to wonder whether claiming and all the TFL admin costs for refunds is actually going to be worth it. It'll probably cost us all more in fares somewhere down the line.
#13
just sack the mother****ers and put applications out for people who are willing to work for £39,000.

Problem solved.
#14
I have a monthly season ticket which includes tube travel however due to the strikes I had to stay over one night and also had to walk to the tube which took about an hour a couple of times.

Do you know the address where I can write and ask for compensation please?
#15
Thanks - a couple of quid back is always appreciated considering the shocking service that is our underground.
#16
eldaras
Have some rep for the heads up !!


Thank you to all who have left rep! :)
#17
Mada06
This doesn't cover the strikes.


Did you bother to read what I wrote, specifically the bit, immediately above your reply, that says:

[INDENT]"(n.b. this doesn't apply to strike days)"[/INDENT]

...before you chipped in your tuppence worth of pointless comment? :thumbsup:
#18
Ajibee;5566590
Did you bother to read what I wrote, specifically the bit, immediately above your reply, that says:

[INDENT]"(n.b. this doesn't apply to strike days)"[/INDENT]

...before you chipped in your tuppence worth of pointless comment? :thumbsup:


Edit: Nevermind.

My mistake.
#19
lesleyfb;5566479
I have a monthly season ticket which includes tube travel however due to the strikes I had to stay over one night and also had to walk to the tube which took about an hour a couple of times.

Do you know the address where I can write and ask for compensation please?

haha, they wont pay the hotel. just refund those days fares.
#20
tahnsk for this
#21
lesleyfb
I have a monthly season ticket which includes tube travel however due to the strikes I had to stay over one night and also had to walk to the tube which took about an hour a couple of times.

Do you know the address where I can write and ask for compensation please?


Compensation is only being offered to those with Oyster cards.
So.. people with monthly travelcards bought from outside of London wont see any refunds.

Fairly discrimatory i think - all i was told was speak to customer services.
#22
I'm very interested to see if this post will get record HOT votes !

Damm black-mailing %$£$% making me walk that much, exercise is not my thing!
#23
thank you very much, have applied for a refund :thumbsup:
#24
Brilliant - it's about time we got something back from London Underground for their shoddy service. Thanks to the OP for the heads up!
#25
Narfette
Compensation is only being offered to those with Oyster cards.

Not PAYG though...
#26
l33t-krew
just sack the mother****ers and put applications out for people who are willing to work for £39,000.

Problem solved.


This strike was caused by London Underground not RMT.
Bob Crow and LU bosses signed an agreement before the strike started but then a telephone call arrived and LU withdraw the offer.
Nobody knows who made this call but there is rumour that it was the mayor's office.
Usually against strikers, but this time it's not completely their fault.
P.S.: The strike was not over a 5% pay rise as wrongly advertised by the media, a 1.5% pay rise was agreed by both parties long time before the strike talks.
The reason seems to be that LU wants to get rid of lots of staff despite safety regulations.

http://www.guardian.co.uk/uk/davehillblog/2009/jun/10/boris-johnson-bob-crow-rmt-london-underground-strike-letter

Watch Bob's interview: http://www.youtube.com/watch?v=WezW9wTO20g
#27
They should take these things directly off the wages of those who striked. These industrial actions are seriously damaging to both the companies directly involved and the 1000's of people who they affect. If you don't like your job then go find a different one rather than trying to blackmail everyone. Imagine if your employer said they had decided to temporarily halt your wages completely until you could prove your productivity / usefulness was 120% of it's current level. The law is set very much to protect individuals from big mean businesses, but gives very little legal responsibility of employees to employers.
#28
Although this was annoying, I actually think that London Underground and the rest of TFL are pretty good.

I lived in New York for a while and actually think that our transport system is much better than there, plus it's getting better (station improvements etc.), rather than worse. In New York not that many stations even have signs saying when the next train is coming and the gaps are usually much longer than in London, especially off peak.

The problem with TFL is that it's very hard for them to improve the service because of the restrictions that stand in there way due to the way it used to be run (like agreements with unions). The trains could probably be driven by computer now or in the near future, but the unions will never let them get rid of the drivers.
#29
jimmy2007
This strike was caused by London Underground not RMT.
Bob Crow and LU bosses signed an agreement before the strike started but then a telephone call arrived and LU withdraw the offer.
Nobody knows who made this call but there is rumour that it was the mayor's office.
Usually against strikers, but this time it's not completely their fault.
P.S.: The strike was not over a 5% pay rise as wrongly advertised by the media, a 1.5% pay rise was agreed by both parties long time before the strike talks.
The reason seems to be that LU wants to get rid of lots of staff despite safety regulations.

http://www.guardian.co.uk/uk/davehillblog/2009/jun/10/boris-johnson-bob-crow-rmt-london-underground-strike-letter

Watch Bob's interview: http://www.youtube.com/watch?v=WezW9wTO20g


They shouldn't get a rise anyway, it must be the most highly paid low skilled job going. The fact that they strike all the time for no reason makes it even worse that TFL put up with it. Any other profession wouldn't.
banned#30
jimmy2007;5567759

The reason seems to be that LU wants to get rid of lots of staff despite safety regulations.

I'm all for them getting rid of drivers who open up the doors on the wrong side....

Shut the tube down for six months and automate it like the DLR. Then offer the drivers the jobs back as back up at half the pay.
#31
I actually had a better journey those days due to less people on the tube...still applied though, lol.
#32
David5150
Thanks - a couple of quid back is always appreciated considering the shocking service that is our underground.


bloody expensive as well!
#33
jpwjpw
They shouldn't get a rise anyway, it must be the most highly paid low skilled job going. The fact that they strike all the time for no reason makes it even worse that TFL put up with it. Any other profession wouldn't.


Low skilled?
It takes 16 weeks training to qualify as a driver and 6 months live training.
The amount of stuff they need to know if things go wrong is unbearable.
Most days run smoothly, but when there is a problem they can't make mistakes or they are out.
They don't strike all the time, last strike before this one was in 2004.
Furthermore, if you think you can do this, why don't you have a go at doing extreme shifts, deal with public abuse and little or no social life?
#34
I agree with Jimmy, if you all that concerned about how much tube drivers are on then pack up yer dead end job and stop bitching. Now take yer goodwill voucher and get over it ! :x
#35
Nice find. H&R added
#36
Where is my fountain pen? Methinks its time to fill a claims form........! Heat plus Rep added :thumbsup:
#37
There is almost no logic in excluding PAYG customers who use it for business everyday... what alternative means could you take??
suspended#38
How is this fair?

Just because i have a payg oyster im not elgible... i still had to struggle to and from work and to the England game
#39
It wasn't the tube drivers that striked, they're with ASLEF.
#40
jimmy2007
Low skilled?
It takes 16 weeks training to qualify as a driver and 6 months live training.
The amount of stuff they need to know if things go wrong is unbearable.
Most days run smoothly, but when there is a problem they can't make mistakes or they are out.
They don't strike all the time, last strike before this one was in 2004.
Furthermore, if you think you can do this, why don't you have a go at doing extreme shifts, deal with public abuse and little or no social life?


And if you go to university for THREE years you come out and you're lucky to get a job above £20k. I'm not impressed with under a year of training, of which you're getting paid for a large amount of it.

However they do have a lot of responsibility, and we don't have tube crashes like earlier this week in the US. They have anti-social hours, given the times the tube runs.

The tube actually generally runs very well for such an ancient service that never gets the funding necessary.

However it is a total rip-off. In addition the trains should be more automated, like the DLR.

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